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Table of Contents

   Summary of Contents for Canon LBP6310dn

  • Page 2: Table Of Contents

    Before You Start Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e-Manual How to Use the e-Manual Operating Environment Installing the e-Manual Uninstalling the e-Manual Screen Layout of the e-Manual Top Page Topic Page Site Map Search Method...
  • Page 3 Location of the Serial Number Printer Installation Attention (Printer Installation) Confirming the Supplied Accessories and Checking the Installation Site Removing the Packing Materials Installing the Printer Installing the Paper Feeder Driver Installation Installing the Printer Driver Easy Installation Connecting the Printer and Computer Easy Installation (USB Connection) Easy Installation (LAN Connection) Easy Installation (via the Print Server)
  • Page 4 Scaling Print Output Layout Printing (N-page Print) Printing an Image Larger than A4 (Poster Printing) Booklet Printing Adding a Watermark to a Document to Be Printed (Watermark Printing) Adding, Editing, or Deleting a Watermark Printing Borders, the Printing Date, and so on Combining Data before Printing Changing the Output Method According to the Print Data or Number of Copies Printing Data with Different Orientations in the Same Data...
  • Page 5 Installing from [Windows Explorer] Managing the Printer Software That Can Be Used for Managing the Printer Remote UI Starting the Remote UI Attention (Remote UI) Enabling the Remote UI Screen Layout of the Remote UI (Details on Each Setting Page) Displaying or Changing Support Links Changing the Display Language of the Remote UI FTP Client...
  • Page 6 Clearing Paper Jams (Multi-purpose Tray) Clearing Paper Jams (Paper Drawer) Clearing Paper Jams (Duplex Unit) Clearing Paper Jams (Inside the Output Area) Clearing Paper Jams (Inside the Front Cover) The Alarm Indicator Is On/Blinking A Message Appears in the Printer Status Window Poor Printout Results Paper Curls Paper Creases...
  • Page 7: Before You Start

    07K5-000 Before You Start Legal Notices Legal Limitations on the Usage of Your Product and the Use of Images Using the e-Manual...
  • Page 8: Legal Notices

    Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses ( ) may be registered instead. LBP6310dn (F161900) EMC requirements of EC Directive This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz.
  • Page 9 ® As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
  • Page 10: Legal Limitations On The Usage Of Your Product And The Use Of Images

    07K5-002 Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.
  • Page 11: Using The E-manual

    07K5-003 Using the e-Manual Even if you do not have the supplied CD-ROM at hand, you can view the e-Manual any time if you install it on your computer beforehand. For the efficient use of the e-Manual, you can use several search tools to find the desired content. How to Use the e-Manual Operating Environment Installing the e-Manual...
  • Page 12: How To Use The E-manual

    07K5-004 How to Use the e-Manual Click the following links to see the system requirements to use the e-Manual and how to install/uninstall the e-Manual. Operating Environment Installing the e-Manual Uninstalling the e-Manual...
  • Page 13: Operating Environment

    07K5-005 Operating Environment You need a Web browser to use the e-Manual. Operation of the following Web browsers is guaranteed. Internet Explorer 6.0/7.0/8.0/9.0 FireFox 2.x/3.x/4.x/5.x/6.x/7.x/8.x/9.x/10.x/11.x NOTE Enabling the script function Enable the script function for a Web browser before using the e-Manual.
  • Page 14: Installing The E-manual

    07K5-006 Installing the e-Manual Install the e-Manual included in the supplied CD-ROM on your computer using the following procedure. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. Click [Custom Installation]. If the above screen does not appear "Basic Operations/Various Information for Windows"...
  • Page 15 Read the contents of License Agreement, and then click [Yes]. The installation starts. Wait until the following screen disappears. (It may take a long time to install the e-Manual.) Click [Next].
  • Page 16 Click [Exit]. When the following screen appears, you can remove the CD-ROM. Displaying the e-Manual Double-click [LBP6310 e-Manual] created on the desktop. When a security protection message appears Perform the following procedure. 1. Click the information bar, and then select [Allow Blocked Content] from the pop-up menu. 2.
  • Page 17 NOTE Displaying the e-Manual directly from the CD-ROM You can also display the e-Manual directly from the CD-ROM without installing it in the computer you are using. 1. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. 2.
  • Page 18: Uninstalling The E-manual

    07K5-007 Uninstalling the e-Manual The process of removing the e-Manual to restore the computer to the same state as before the e-Manual was installed is referred to as uninstallation. To uninstall the e-Manual, perform the following procedure. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. Click [Additional Software Programs].
  • Page 19 Click [Uninstall] to start the uninstallation. Please wait a moment until the uninstallation is complete. (It may take a long time to uninstall the printer driver.) Click [Exit]. Click [Back].
  • Page 20 Click [Exit]. When the following screen appears, you can remove the CD-ROM.
  • Page 21: Screen Layout Of The E-manual

    07K5-09H Screen Layout of the e-Manual This section describes the screen layout of the e-Manual. The page displayed right after the e-Manual starts is called "Top Page" and the manual description is called "Topic Page" in this section. "Site map" is displayed from [Site map] which is located on the upper right of the e-Manual. The search panel is used to make search through the e-Manual.
  • Page 22 07K5-09J Top Page (1) [Handling the Printer] This section describes the precautions and maintenance methods for handling the printer, and so on. (2) [Printing] This section describes a variety of printing methods, such as basic printing and advanced one that uses the various printing functions.
  • Page 23 The information about the third party software is displayed. (14) [Office Locations] Inquiries for this printer are displayed.
  • Page 24: Topic

    07K5-09K Topic Page (1) Chapter contents This is the list of chapter contents. Clicking each item displays the description in the topic page. Click [ ] to expand a menu, and click [ ] to collapse a menu. Alternatively, click [ Expand all] to expand all menus, and click [ Collapse...
  • Page 25: Site Map

    07K5-09L Site Map (1) Categories Shows the chapters of the e-Manual. Click an item to view the detailed list of the chapter. (2) Whole contents Shows the all chapters and sections of the e-Manual. Click an item to view the contents.
  • Page 26: Search Method

    07K5-09R Search Method (1) Search Entering a character string in [Search] on the top page or in the [Keyword] text box on the search panel and then clicking [ ] displays the search results. The AND search is available in the e-Manual so you can refine the search results by entering two or more keywords.
  • Page 27: Viewing The E-manual

    Depending on the system configuration, the contents of the screenshots may partly differ. The functions of the printer driver may be changed due to upgrade. Illustrations Used in the e-Manual The illustrations of the toner cartridge used in the e-Manual are those for the Canon Cartridge 719.
  • Page 28 Although the power cord used in this manual is as the one in the following illustration, the form of the power cord may differ depending on the country or region. Abbreviations Used in the e-Manual Abbreviations of Operating Systems In the e-Manual, operating systems are abbreviated as follows. Microsoft Windows XP operating system Windows XP Microsoft Windows Vista operating system...
  • Page 29: Disclaimers

    Disclaimers The information in this manual is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT.
  • Page 30: Copyright

    07K5-00H Copyright Copyright 2012 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written...
  • Page 31: Trademarks

    07K5-00J Trademarks Canon, the Canon logo, LBP, NetSpot, and PageComposer are trademarks of Canon Inc. Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems Incorporated. Microsoft, Windows, Windows Vista, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 32: Third Party Software

    SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the "PRODUCT"). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE.
  • Page 33: Important Safety Instructions

    07K5-00L Important Safety Instructions Read these "Important Safety Instructions" thoroughly before operating the printer. As these instructions are intended to prevent injury to the user and other persons or destruction of property, always pay attention to these instructions. Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
  • Page 34: Installation

    (2). Then, unplug the power plug from the AC power outlet (3) and contact your local authorized Canon dealer. When installing or removing the optional accessories, be sure to turn the printer OFF, unplug the power plug, and then disconnect all the interface cables and power cord from the printer.
  • Page 35: Power Supply

    07K5-00S Power Supply WARNING Do not damage or modify the power cord. Also, do not place heavy objects on the power cord or pull on or excessively bend it, as this can cause electrical damage, resulting in fire or electrical shock. Keep the power cord away from all heat sources.
  • Page 36: Handling

    If these items are dropped or spilled inside the printer, immediately turn OFF the power switch and disconnect the interface cables if they are connected. Then, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer.
  • Page 37 If the laser beam should escape and enter your eyes, exposure may cause damage to your eyes.
  • Page 38: Maintenance And Inspections

    Check the power cord and plug regularly. The following conditions may result in fire, so contact your local authorized Canon dealer or the Canon help line. There are burn marks on the power plug.
  • Page 39 with cold water. Washing with warm water sets the toner, making it impossible to remove the toner stains. When removing jammed paper, be careful not to allow the toner on the paper to scatter. The toner may get into your eyes or mouth. If toner gets into your eyes or mouth, wash them immediately with cold water and consult a physician.
  • Page 40: Consumables

    07K5-00X Consumables WARNING Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire.
  • Page 41: Others

    07K5-00Y Others WARNING The printer generates a low-level magnetic field. If you use a cardiac pacemaker and feel abnormalities, move away from the printer and consult your physician immediately.
  • Page 42: About This Printer

    07K5-010 About This Printer Printer Specifications System Requirements for Printing Introduction of the Optional Accessories Names and Dimensions of Each Part Control Panel Printer Status Window Energy-saving Mode Introduction of the Utilities Cautions for Handling the Printer Consumables...
  • Page 43: Printer Specifications

    07K5-011 Printer Specifications Hardware Specifications Type Desktop Page Printer Printing method Electrophoto method (On-demand fixing) 33 pages/min. (1-sided printing) Printing speed 16.8 pages/min. / 8.4 sheets/min. (2-sided printing) (Plain paper (60 to 90 g/m ), when The print speed may drop depending on the paper settings for the size, type, printing A4 paper orientation, and number of copies.
  • Page 44 Toner cartridge: Approx. 0.8 kg Consumables and optional accessories Weight Toner cartridge (Canon Cartridge 719): Approx. 0.8 kg Toner cartridge (Canon Cartridge 719 H): Approx. 1.0 kg Paper Feeder Unit PF-44 (including the drawer): Approx. 4.1 kg Software Specifications Printing software Canon Advanced Printing Technology (CAPT) software Data can be printed with a margin of 5.0 mm.
  • Page 45 This printer supports Raw only. It does not support LPR.
  • Page 46: System Requirements For Printing

    Windows Server 2003 Windows Server 2003 x64 Editions Windows Server 2008 (32-bit or 64-bit version) For details on the latest status of the supported operating systems and Service Pack, see the Canon Web site (http://www.canon.com/). System Requirements (minimum required) Windows XP, and Server 2003...
  • Page 47: Introduction Of The Optional Accessories

    Introduction of the Optional Accessories The following optional accessories are available to make full use of the printer functions. For the optional accessories, contact your local authorized Canon dealer. Paper Feeder You can load up to 500 sheets of plain paper (80 g/m ) of the following sizes in the paper feeder.
  • Page 48: Names And Dimensions Of Each Part

    07K5-014 Names and Dimensions of Each Part Part Name Front View (1) Output Tray (4) Duplex Print Transport Guide (7) Control Panel (10) Lift Handles (2) Front Cover (5) Paper Drawer (8) Ventilation Slots (11) Power Switch (3) Multi-purpose Tray (6) Auxiliary Tray (9) Open Button Rear View...
  • Page 49 (1) Toner Cartridge Guide (2) Transport Guide Multi-purpose Tray (1) Paper Guide (2) Tray Extension (3) Auxiliary Tray Paper Drawer (1) Lock Release Lever (2) Paper Guide (3) Paper Level Indicator Dimensions of Each Part Printer...
  • Page 50 Paper Feeder Unit PF-44...
  • Page 51: Control Panel

    07K5-015 Control Panel Unlike in the above illustration, the indicator names are indicated above the respective icons depending on the country or region. Indicators Name Status Refer to Printing cannot be performed because no paper is loaded. "Paper Loading and Output" (1) Load Paper Indicator Paper of the correct size is not loaded.
  • Page 52 (Blinking) Name Function Refer to "Canceling a Print Job Using Pressing this key cancels the job in which an error is (5) Cancel Job Key the Cancel Job Key" occurring and that in a printing process.
  • Page 53: Printer Status Window

    07K5-016 Printer Status Window The Printer Status Window allows you to check the printer status (such as the operation status and job information), perform utility functions, specify the settings for the printer unit, and so on. [Job] menu You can cancel a job, resume a job which is paused during printing for some reason, or display the print queue.
  • Page 54 Cancels the current job. While another user's job is being printed, the [Cancel Job] (11) [ ] (Cancel Job) button is displayed in gray. NOTE For details on each option in the Printer Status Window See Help. "How to Use Help" Displaying the Printer Status Window Click [ ] in the Windows task tray, and then select the printer name.
  • Page 55: Energy-saving Mode

    07K5-09C Energy-saving Mode You can reduce power consumption of the printer efficiently by using sleep mode or auto shutdown when the printer is not used for a certain time. Sleep Mode You can configure the printer to enter the sleep mode when data is not sent from the computer or when the printer status remains as it is longer than the specified time.
  • Page 56: Sleep Mode

    07K5-09E Sleep Mode You can specify the settings for sleep mode using the following procedure. Click [ ] in the Windows task tray, and then select the printer name. )URP WKH >2SWLRQV@ PHQX VHOHFW >'HYLFH 6HWWLQJV@ >6OHHS 6HWWLQJV@ Specify the settings for the sleep mode. (1) Select the [Enter Sleep Mode after Fixed Period] check box.
  • Page 57: Auto Shutdown

    07K5-09F Auto Shutdown You can specify the settings for auto shutdown using the following procedure. NOTE Precautions when sharing the printer You cannot change the settings with the shared printer. Change the settings from the environment in which a local printer is installed.
  • Page 58 Select a printer, and then click [Auto Shutdown Settings]. Specify the settings for auto shutdown. (1) Select the [Auto Shutdown after Fixed Period] check box. (2) Specify the time to shut down in [Auto Shutdown After]. (3) Click [OK]. NOTE About the setting for the time to execute auto shutdown When [Auto Shutdown After] is changed during sleep mode, the specified time to execute auto shutdown is reset.
  • Page 59: Introduction Of The Utilities

    FTP Client. You can check the various printer statuses. "NetSpot Device Installer" You can view the list of statuses of the Canon devices on a network easily. Also, you can change the default network settings or basic protocol settings.
  • Page 60 You do not need to install NetSpot Device Installer. NetSpot Device Installer is software included in the supplied CD-ROM. You can start NetSpot Device Installer directly from the CD-ROM without installing it. You can also install NetSpot Device Installer on a computer.
  • Page 61: Cautions For Handling The Printer

    07K5-018 Cautions for Handling the Printer This printer consists of various electronic and precision optical parts. Read the following section so that you can handle the printer properly. "Important Safety Instructions" also. Do not place any objects other than printing paper on the printer, trays, or covers. This may result in damage to the printer.
  • Page 62: Consumables

    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.
  • Page 63: Maintenance

    07K5-01A Maintenance Toner Cartridge Replacement Before Replacing the Toner Cartridge Replacing the Toner Cartridge Storing Toner Cartridges Moving the Printer Cleaning the Printer Cleaning the Inside of the Printer Cleaning the Outside of the Printer Location of the Serial Number...
  • Page 64: Toner Cartridge Replacement

    07K5-01C Toner Cartridge Replacement For details on the yield of the toner cartridge or replacement toner cartridges, see "Consumables." Toner cartridges are consumable products. When the toner cartridge is nearing the end of its life, the following symptoms occur. <The toner cartridge needs to be replaced soon.> appears in the Printer Status Window.
  • Page 65: Attention (toner Cartridge)

    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.
  • Page 66 NOTE About illustrations of the toner cartridge The e-Manual describes the procedure using illustrations of Canon Cartridge 719. About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice.
  • Page 67: Before Replacing The Toner Cartridge

    07K5-01F Before Replacing the Toner Cartridge When the toner cartridge is nearing the end of its life, perform the following procedure before replacing the toner cartridge. You may be able to print for a while until the toner is used up completely. Before performing the following procedure, see "Attention (Toner Cartridge)."...
  • Page 68 Install the toner cartridge. Push the toner cartridge into the printer firmly until it touches the back of the printer while aligning (A) on both sides of the toner cartridge with the toner cartridge guides inside the printer. Close the front cover. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly.
  • Page 69: Replacing The Toner Cartridge

    07K5-01H Replacing the Toner Cartridge Before replacing the toner cartridge, see "Attention (Toner Cartridge)." Open the front cover while pressing the open button. Remove the toner cartridge. Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. Keep the protective bag.
  • Page 70 Shake the toner cartridge five or six times as shown in the figure to evenly distribute the toner inside the cartridge. Place the toner cartridge on a flat surface. Fold the tab, and then pull out the sealing tape (approx. 48 cm). IMPORTANT Precautions when pulling out the sealing tape Do not pull the sealing tape diagonally, upward, or downward.
  • Page 71 Close the front cover. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.
  • Page 72: Storing Toner Cartridges

    07K5-01J Storing Toner Cartridges Be careful of the following points when storing a new toner cartridge or handling a toner cartridge that was taken out of the printer for maintenance or moving the printer. IMPORTANT Precautions when storing toner cartridges To use toner cartridges in a safe and trouble-free manner, store them in a place that fulfills the following conditions.
  • Page 73: Moving The Printer

    07K5-01K Moving the Printer When changing the location of the printer or moving the printer for maintenance, be sure to perform the following procedure. For details on the installation site, see "Printer Installation." "Important Safety Instructions" also. Turn the printer OFF, then disconnect the cables or cords from the printer. <How to disconnect the cable or cord>...
  • Page 74 Carry the printer unit to the installation site. After confirming that the covers and trays are closed, carry the printer by holding it by the lift handles from the front side. If the optional paper feeder is installed Remove the paper feeder from the printer, place the paper feeder on the new installation site, and then carry the printer to the site.
  • Page 75 Remove the toner cartridge. "Storing Toner Cartridges" also. Securely pack the printer in the original box with packing materials. If the original box and packing materials are not available, find an appropriate box along with packing materials and pack the printer and the parts appropriately.
  • Page 76: Cleaning The Printer

    07K5-01L Cleaning the Printer Cleaning the Inside of the Printer If the printed paper has smudge marks, clean the inside of the printer. Cleaning the inside of the printer can prevent print quality deterioration. Cleaning the Outside of the Printer Periodically clean the outer surfaces and ventilation slots of the printer to maintain the optimal printing quality.
  • Page 77: Cleaning The Inside Of The Printer

    07K5-01R Cleaning the Inside of the Printer If the printed paper has smudge marks, clean the fixing roller using the following procedure. A4 plain paper is required to clean the fixing roller. Have A4 plain paper ready. Load A4 plain paper in the multi-purpose tray or paper drawer. "Paper Loading and Output"...
  • Page 78 The paper is fed into the printer slowly, and the printer starts cleaning the fixing roller. NOTE Cleaning time It takes approximately 60 seconds. Cleaning the fixing roller cannot be canceled. Please wait until it is completed. (The cleaning is finished when the paper is output completely.)
  • Page 79: Cleaning The Outside Of The Printer

    07K5-01S Cleaning the Outside of the Printer Before cleaning the outside of the printer, see "Attention (Cleaning)." Turn the printer OFF, then disconnect the cables or cords from the printer. <How to disconnect the cable or cord> (2) Turn the computer off. USB cable (3) Disconnect the cable from the printer.
  • Page 80 When the printer is completely dry, connect the removed cable or cord. <How to connect the cable or cord> Connect to the USB connector on the printer. USB cable Connect to the LAN connector on the printer. LAN cable (1) Plug the power cord to the power socket on the printer. Power cord (2) Plug the power plug into the AC power outlet.
  • Page 81: Attention (cleaning)

    07K5-01U Attention (Cleaning) "Important Safety Instructions" also. IMPORTANT Do not use a cleaning agent other than water or a mild detergent diluted with water, as this may deform or crack the plastic materials in the printer. When using a mild detergent, be sure to dilute it with water. Also, if you use a mild detergent for cleaning, be sure to wipe away the detergent with a soft cloth dampened with water.
  • Page 82: Location Of The Serial Number

    07K5-01W Location of the Serial Number The serial number is required for receiving maintenance service. You can find the serial number at the location shown in the following figure. Do not remove the labels on which the serial number is indicated. Rear of the printer Outside view of the packaging box...
  • Page 83: Printer Installation

    07K5-01X Printer Installation Perform the following procedures according to your installation preference. Before installing the printer, see "Attention (Printer Installation)." Checking before Installing the Printer Confirming the Supplied "Confirming the Supplied Accessories and Checking the Installation Site" Accessories Checking the Installation Site Removing the "Removing the Packing Materials"...
  • Page 84: Attention (printer Installation)

    07K5-01Y Attention (Printer Installation) "Important Safety Instructions" also. IMPORTANT Protecting the printer from condensation To prevent condensation from forming inside the printer in the following cases, adjust the printer to the ambient temperature and humidity for at least two hours before use. When the room where the printer is installed is heated rapidly When the printer is moved from a cool or dry location to a hot or humid location If water droplets (condensation) form inside the printer, this can result in paper jams or poor print quality.
  • Page 85 Precautions when installing the paper feeder Do not touch the connector (A) on the paper feeder. This may result in damage to the printer or misfeeds. If you cannot place the printer on the paper feeder properly, lift the printer once, hold it horizontally, and place it again.
  • Page 86: Confirming The Supplied Accessories And Checking The Installation Site

    Confirming the Supplied Accessories and Checking the Installation Site Confirming the Supplied Accessories Make sure that all the supplied accessories are contained in the box before installing the printer. If an item is missing or damaged, please contact your local authorized Canon dealer. NOTE About interface cables This printer does not come with an interface cable.
  • Page 87 A location with good ventilation A location with a flat, even surface A location able to fully support the weight of the printer...
  • Page 88: Removing The Packing Materials

    07K5-021 Removing the Packing Materials NOTE Store the removed packing materials They are required when transporting the printer for relocation or maintenance. About the packing materials The packing materials may be changed in form or placement, or may be added or removed without notice. Remove all the orange tape if it is attached to the printer when performing the following procedure.
  • Page 89 Remove the toner cartridge. Shake the toner cartridge five or six times as shown in the figure to evenly distribute the toner inside the cartridge. Place the toner cartridge on a flat surface. Fold the tab, and then pull out the sealing tape (approx. 48 cm).
  • Page 90 IMPORTANT Precautions when pulling out the sealing tape Do not pull the sealing tape diagonally, upward, or downward. If the tape is severed, this may become difficult to pull out completely. If the sealing tape stops at midpoint, pull it out of the toner cartridge completely. If any tape remains in the toner cartridge, this may result in poor print quality.
  • Page 91 Close the front cover. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer. Check ! Checking if the packing materials are removed Check that the following packing materials are completely removed.
  • Page 92 Close the covers after you finish checking. Next, perform one of the following procedures. If you want to use the printer with the paper feeder installed Place the paper feeder at the installation site before installing the printer. "Installing the Paper Feeder"...
  • Page 93: Installing The Printer

    07K5-022 Installing the Printer If you want to use the printer with the optional paper feeder installed, place it at the installation site before installing the printer. "Installing the Paper Feeder" Carrying the Printer to the Installation Site Pull out the paper drawer. Carry the printer unit to the installation site.
  • Page 94 NOTE The form of the supplied power cord The form of the supplied power cord may differ from the one in the above illustration. Next, perform the following procedures. "Loading Paper in the Paper Drawer" Load paper. "Loading Paper in the Multi-purpose Tray" Install the printer "Installing the Printer Driver"...
  • Page 95: Installing The Paper Feeder

    07K5-023 Installing the Paper Feeder By installing the optional paper feeder in addition to the supplied multi-purpose tray and paper drawer, the printer can feed up to 800 sheets of paper continuously and automatically. <If the printer is already installed> When installing the paper feeder in the printer after installing the printer, move the printer to an appropriate location temporarily.
  • Page 96 Carry the paper feeder to the installation site. Hold the lift handles when carrying the printer. Pull out the paper drawer of the printer. Carry the printer unit to the installation site. After confirming that the covers and trays are closed, carry the printer by holding it by the lift handles from the front side.
  • Page 97 Gently place the printer on the paper feeder so that each surface of the printer is flush with the front or side surfaces of the paper feeder. Also, match the positioning pins (A) and connector (B) when placing the printer. Insert the paper drawers in the printer and paper feeder.
  • Page 98 If you install the paper feeder afterward (If you are using the printer already) Connect the cables Connect the removed cables and cords again. and cords. Load paper. "Loading Paper in the Paper Drawer" (Drawer 2 Register a paper size. "Registering the Paper Size"...
  • Page 99: Driver Installation

    07K5-024 Driver Installation Installing the Printer Driver Uninstalling the Printer Driver...
  • Page 100: Installing The Printer Driver

    07K5-025 Installing the Printer Driver The printer driver is software required for printing with this printer. For details on the system environment required to use the printer driver, see "System Requirements for Printing." The procedure for installing the printer driver varies depending on the system environment. See the following according to your system environment.
  • Page 101 "Setting the IP Address" "Setting a Port and Installing the Printer Driver" If You Use the Printer in the Print Server Environment If your computer is the print server For details on the procedure for installing the printer driver, see "If You Are Connecting the Printer and Computer with a USB Cable"...
  • Page 102: Easy Installation

    07K5-026 Easy Installation Connect a USB cable or LAN cable according to your environment. "Connecting the Printer and Computer" Turn the computer on, and then log on to Windows as a user with administrative rights. If a wizard and so on appear through the Plug and Play automatic setup (USB connection) Click [Cancel], turn OFF the printer, and then use this procedure to install the printer driver.
  • Page 103 If the above screen does not appear "Basic Operations/Various Information for Windows" If the [AutoPlay] dialog box appears Click [Run AUTORUN.EXE]. If the [User Account Control] dialog box appears Click [Continue] or [Yes]. Click [Install]. Read the contents of License Agreement, and then click [Yes].
  • Page 104 Click [Next]. The subsequent procedure varies depending on your environment. See the appropriate procedure according to your environment. "Easy Installation (USB Connection)" "Easy Installation (LAN Connection)" "Easy Installation (via the Print Server)"...
  • Page 105: Connecting The Printer And Computer

    The printer performs bi-directional communication. Operation of the printer when connected via unidirectional communication equipment is not tested, and as a result, Canon cannot guarantee printer operation if the printer is connected using unidirectional print servers, USB hubs or switching devices.
  • Page 106 If you want to connect the printer to a 100BASE-TX Ethernet network, all the devices to be connected to the LAN (hub, LAN cable, and network board for computer) must support 100BASE-TX. For more details, contact your local authorized Canon dealer. Connect the LAN cable.
  • Page 107 When the ERR indicator (orange) is on The hardware of the printer is in an abnormal condition. Contact your local authorized Canon dealer to request service. When all the indicators are off "All the Indicators on the Network Interface Are...
  • Page 108: Easy Installation (usb Connection)

    07K5-028 Easy Installation (USB Connection) For details on the procedure before selecting an installation method (the procedure before Step 1), see "Easy Installation." Select the method of installation. (1) Select [Install with USB Connection]. (2) Click [Next]. If a message that prompts you to restart the computer appears Restart the computer and install the printer driver again.
  • Page 109 Wait until the following screen disappears. (It may take a long time to install the printer driver.) If the USB cable is connected but the printer is not automatically recognized "The Printer Is Not Recognized Automatically (Easy Installation)" Confirm that [ ] appears in [Install], and then click [Next].
  • Page 110 When the installation is complete, an icon and folder for this printer will be created. "After Installation"...
  • Page 111: Easy Installation (lan Connection)

    07K5-029 Easy Installation (LAN Connection) For details on the procedure before selecting an installation method (the procedure before Step 1), see "Easy Installation." Select the method of installation. (1) Select [Search for Network Printers to Install]. (2) Click [Next]. When the following screen appears, click [Yes]. Operation procedure varies depending on the content displayed in [Product Name] in [Printer List].
  • Page 112 2. Proceed to Step 3. If [Unknown Device] is displayed in [Product Name] 1. Display the [Set IP Address] dialog box. (1) Select [Unknown Device]. (2) Click [Set IP Address]. 2. Set the IP address. (1) Enter the IP address of the printer. (2) Click [OK].
  • Page 113 Perform the following procedure. (1) Select the [Set Printer Information] check box. (2) Click [Next]. Set the printer information. (1) Specify the settings for each option as needed. (2) Click [Next]. [Printer Name] Enter a new name if you want to change the printer name. [Set as Default] Select the check box if you want to use this printer as the default printer.
  • Page 114 (1) Click [Drivers to Add]. (2) Select an operating system displayed in [Drivers to Add]. (3) Click [OK]. Click [Start]. Click [Yes]. The installation starts. Wait until the following screen disappears. (It may take a long time to install the printer driver.)
  • Page 115 Confirm that [ ] appears in [Install], and then click [Next]. If [ ] appears "You Cannot Install the Printer Driver" Restart your computer. (1) Select the [Restart Computer Now (Recommended)] check box. (2) Click [Restart]. When the following screen appears, you can remove the CD-ROM. When the installation is complete, an icon and folder for this printer will be created.
  • Page 116 If you want to change the network settings for the printer, see "Changing the Network Settings for the Printer."...
  • Page 117: Easy Installation (via The Print Server)

    07K5-02A Easy Installation (via the Print Server) For details on the procedure before selecting an installation method (the procedure before Step 1), see "Easy Installation." Select the method of installation. (1) Select [Manually Set Port to Install]. (2) Click [Next]. Click [Add Port].
  • Page 118 Select a shared printer. (1) Select a shared printer on the print server. (2) Click [OK]. Select whether or not to use the printer as the default printer. (1) If you want to use the printer as the default printer, select the [Set as Default] check box. (2) Click [Next].
  • Page 119 Click [Yes]. The installation starts. Wait until the following screen disappears. (It may take a long time to install the printer driver.) If the [Printers] dialog box appears Click [Install driver]. Confirm that [ ] appears in [Install], and then click [Next].
  • Page 120 If [ ] appears "You Cannot Install the Printer Driver" Restart your computer. (1) Select the [Restart Computer Now (Recommended)] check box. (2) Click [Restart]. When the following screen appears, you can remove the CD-ROM. When the installation is complete, an icon and folder for this printer will be created. "After Installation"...
  • Page 121: After Installation

    The icon does not appear if you did not restart your computer after the printer driver installation. [All Programs] or [Programs] under the [Start] menu [Canon Printer Uninstaller] - [Canon LBP6310 Uninstaller] Use this option when uninstalling the printer driver.
  • Page 122 "You Cannot Install the Printer Driver" and install the printer driver again.
  • Page 123: Installing With Plug And Play

    07K5-02E Installing with Plug and Play Connect the USB cable. "Connecting the Printer and Computer" Turn the printer ON. Turn the computer on, and then log on to Windows as a user with administrative rights. A wizard or dialog box appears through the Plug and Play automatic setup. If the printer driver is installed automatically If you installed the printer driver for this printer previously, the driver is installed automatically.
  • Page 124 You may not be able to install the printer driver properly due to the Windows restriction even after detecting the printer with Plug and Play. Click [What can I do if my device did not install properly?], and then see Windows Help or reinstall the printer driver in "Easy Installation."...
  • Page 125 When the installation is complete, an icon and folder for this printer will be created. "After Installation"...
  • Page 126: Uninstalling The Printer Driver

    07K5-02F Uninstalling the Printer Driver The process of removing the printer driver to restore the computer to the same state as before the printer driver was installed is referred to as uninstallation. To uninstall the printer driver, perform the following procedure. If a USB cable is connected, turn OFF the printer and computer, and then remove the USB cable.
  • Page 127 If this printer is not displayed Click [Delete]. Click [Yes]. The uninstallation starts. Wait until the following screen disappears. (It may take a long time to uninstall the printer driver.) When the following screen appears, click [Yes] or [Yes To All]. Click [Exit].
  • Page 128 Open the printer folder. "Basic Operations/Various Information for Windows" Confirm that the icon for this printer is not found. IMPORTANT If the icon for this printer is displayed 1. Right-click the icon, and then select [Delete] or [Remove device] from the pop-up menu. 2.
  • Page 129 Click [Additional Software Programs]. If the above screen does not appear "Basic Operations/Various Information for Windows" If the [AutoPlay] dialog box appears Click [Run AUTORUN.EXE]. If the [User Account Control] dialog box appears Click [Continue] or [Yes]. Click [Start] in [Manual Uninstaller].
  • Page 130 Click [Uninstall] to start the uninstallation. Please wait a moment until the uninstallation is complete. (It may take a long time to uninstall the printer driver.) Click [Exit]. Click [Back]. Click [Exit]. When the following screen appears, you can remove the CD-ROM.
  • Page 132: Starting The Uninstaller From [control Panel]

    Perform the following procedure. (1) Select [Canon LBP6310]. (2) Click [Change/Remove]. (1) Select [Canon LBP6310]. (2) Click [Uninstall/Change]. If [Canon LBP6310] is not listed "Starting the Uninstaller from the CD-ROM" If the [User Account Control] dialog box appears Click [Continue] or [Yes].
  • Page 133: Basic Printer Operations

    07K5-02J Basic Printer Operations Usable Paper Precautions for Paper Printable Area Paper Loading and Output Loading Paper in the Paper Drawer Loading Paper in the Multi-purpose Tray Basic Printing Procedure How to Use Help Canceling a Job Checking the Printer Status...
  • Page 134: Usable Paper

    07K5-02K Usable Paper The following shows the paper sizes that can be used with this printer. : Available : Unavailable Paper Source 2-sided Setting for Paper Type Paper Size Multi-purpose Drawer 2 Printing [Paper Type] Drawer 1 Tray (optional) Plain paper [Plain Paper] (Default) Legal (60 to 90 g/m...
  • Page 135 Label [Label] Legal Letter Executive Custom size paper Index Card [Envelope] Index Card Envelope Monarch Envelope No. 10 (COM10) Envelope [Envelope] Envelope DL Envelope C5 Envelope B5 The setting is located in the [Paper Source] sheet in the printer driver. Recycled paper can be also used.
  • Page 136: Precautions For Paper

    07K5-02L Precautions for Paper Paper Which Requires Attention Before Use When using the following types of paper, this may cause influence to the printout results or printer in some cases. Paper that was stored poorly Creased or folded paper Torn or damaged paper Wrinkled paper Curled paper Wet or moist paper...
  • Page 137 The quality of paper may deteriorate if stored improperly even when the paper meets the normal specifications. Inferior paper may cause misfeeds, paper jams, or deterioration in print quality. How to store paper Observe the following guidelines when storing and handling paper. Store paper on a flat surface.
  • Page 138: Printable Area

    07K5-02R Printable Area NOTE If you want to extend the printable area Specify the following settings in the printer driver. 1. Click [Advanced Settings] in the [Finishing] sheet. 2. Set [Expand Print Region and Print] to [On]. The edges of the printout may be partly missing depending on the property of the document to be printed. Plain Paper/Heavy Paper/Transparency/Label/Index Card You cannot print on any area within 5 mm of the edges of paper.
  • Page 139: Paper Loading And Output

    07K5-02S Paper Loading and Output This printer has the following paper sources and output trays. "Loading Paper in the Multi-purpose Tray" (A): Multi-purpose tray Paper Source (B): Drawer 1 "Loading Paper in the Paper Drawer" (C): Drawer 2 (optional) (D): Output tray Outputs paper with the printed side facing down.
  • Page 140 : The paper source cannot be used. Paper Source Output Tray Paper Type Drawer 2 Multi-purpose tray Drawer 1 Sub-output tray Output tray (optional) Approx. 50 sheets Approx. 150 sheets 1 sheet Plain paper (Ex. 80 g/m Approx. 250 sheets Approx.
  • Page 141: Loading Paper In The Paper Drawer

    07K5-02U Loading Paper in the Paper Drawer NOTE When loading custom size paper Because the procedure for loading custom size paper is different from that for loading standard size paper, see "Loading Custom Size Paper." Loading Standard Size Paper For details on the paper that you can load in the paper drawer, see "Usable Paper."...
  • Page 142 Load the paper with the printing side facing down so that the paper stack is aligned with the rear paper guide. Be sure to load paper in portrait orientation. NOTE When loading paper with a letterhead or logo "Paper Loading Orientation"...
  • Page 143 lines, this may result in misfeeds. Set the paper drawer in the printer. Next, register a paper size. "Registering the Paper Size"...
  • Page 144: Attention (paper Drawer)

    07K5-02W Attention (Paper Drawer) "Important Safety Instructions" also. IMPORTANT When loading paper for the first time after installing the paper feeder Before loading paper, be sure to turn ON the printer once. Do not touch the black rubber pad (A) in the paper drawer. This may result in misfeeds.
  • Page 145: Registering The Paper Size

    07K5-02X Registering the Paper Size This printer's paper drawer cannot automatically detect the paper size. Therefore, you need to register the size of the loaded paper. Register the paper size using the following procedure. NOTE When registering a paper size As you cannot register paper size while printing is in progress, make sure that the printer is idle before registering the paper size.
  • Page 146 "Registering a Custom Paper Size"...
  • Page 147: Loading Paper In The Multi-purpose Tray

    07K5-02Y Loading Paper in the Multi-purpose Tray For details on the paper that you can load in the multi-purpose tray, see "Usable Paper." Before loading paper, see "Attention (Multi-purpose Tray)." Open the multi-purpose tray, and then pull out the auxiliary tray. When loading long-size paper Open the tray extension also.
  • Page 148 IMPORTANT When loading envelopes "Printing on Envelopes" and load the paper in the correct orientation. NOTE When loading paper with a letterhead or logo "Paper Loading Orientation" and load the paper in the correct orientation. Align the paper guides with the width of the paper. IMPORTANT Be sure to align the paper guides with the width of the paper.
  • Page 149 For details on the basic printing procedure, see "Basic Printing Procedure." If printing custom size paper, you need to register the custom paper size in the printer driver previously. "Registering a Custom Paper Size"...
  • Page 150: Attention (multi-purpose Tray)

    07K5-030 Attention (Multi-purpose Tray) "Important Safety Instructions" also. IMPORTANT Precautions when loading paper in the multi-purpose tray Load the paper so that it is straight. If the rear edge of the paper stack is not properly aligned, this may result in misfeeds or paper jams. If the paper is curled or folded at corners, flatten it before loading it in the printer.
  • Page 151: Basic Printing Procedure

    07K5-031 Basic Printing Procedure This section describes the basic procedure for printing from an application, taking Adobe Reader as an example. The printing procedure may differ depending on the application you are using. Before printing, see "Attention (Basic Printing)." Load paper in the paper drawer or multi-purpose tray. "Paper Loading and Output"...
  • Page 152 Click [Properties]. Specify the setting for [Print Style]. (1) Display the [Finishing] sheet. (2) Select [2-sided Printing] or [1-sided Printing].
  • Page 153 Specify the settings for [Page Size] and [Output Size]. (1) Display the [Page Setup] sheet. (2) Select the page size of the document created by an application. (3) Select if the size of the paper to be printed is different from that of the data. IMPORTANT If the [Page Size] setting and [Output Size] setting are different The print is automatically reduced or enlarged to fit on the page.
  • Page 154 Envelope [Envelope] If the printed paper curls (the printed side curls outward) when printed with [Plain Paper] selected, select [Plain Paper L]. NOTE Using Preview to specify a paper source You can also specify a paper source by clicking each paper source or [Auto] using Preview when ] is selected.
  • Page 155: Attention (basic Printing)

    07K5-032 Attention (Basic Printing) IMPORTANT When printing from a paper drawer Check that the size of the paper loaded in the paper drawer is the same as the registered paper size. "Registering the Paper Size" NOTE Install the printer driver. The printer driver is software required for printing with this printer.
  • Page 156: How To Use Help

    07K5-033 How to Use Help For details on each setting in the printer driver or the Printer Status Window, see the instructions in Help. Navigation pane Select a topic for your desired option. [Contents] sheet The titles of the sheets, dialog boxes, and so on are listed. Select a sheet, dialog box, and others for your desired option.
  • Page 158: Canceling A Job

    07K5-034 Canceling a Job You can cancel a print job using either of the following methods. You cannot cancel another user's job. (For the print server environment, you can cancel print jobs on the print server.) Canceling a Print Job Using the Print Queue When printing multiple jobs, you can select a job and cancel it.
  • Page 159: Canceling A Print Job Using The Print Queue

    07K5-035 Canceling a Print Job Using the Print Queue Display the print queue. When displaying Help from the Printer Status Window 1. Click [ ] in the Windows task tray, and then select the printer name. 2. Click [ ] (Print Queue). When displaying from the printer folder 1.
  • Page 160 NOTE For details on the print queue See Windows Help. Clicking [Yes] cancels the print job. If you cannot cancel a job You cannot cancel the job whose pages are in the process of printing.
  • Page 161: Canceling A Print Job Using The Printer Status Window

    07K5-036 Canceling a Print Job Using the Printer Status Window Click [ ] in the Windows task tray, and then select the printer name. Clicking [ ] (Cancel Job) cancels the print job. If you cannot cancel a job You cannot cancel the job whose pages are in the process of printing. You cannot cancel another user's job.
  • Page 162: Canceling A Print Job Using The Cancel Job Key

    07K5-037 Canceling a Print Job Using the Cancel Job Key Pressing the [ ] (Cancel Job) key on the control panel cancels the job. When the key is released, the printer begins canceling the job. If you cannot cancel a job You cannot cancel the pages in process of printing.
  • Page 163: Checking The Printer Status

    07K5-038 Checking the Printer Status You can check the current printer status using the Printer Status Window. "Printer Status Window" The Printer Status Window shows the current printer status with messages, animations, and icons. If you find any problems with the printer, check the Printer Status Window. NOTE If you are connecting the printer and computer with a LAN cable You can also check the printer status in the [Status] page in the Remote UI.
  • Page 164: Printing On Various Types Of Paper

    07K5-039 Printing on Various Types of Paper Printing on Plain Paper, Heavy Paper, or Index Card Printing on Transparencies Printing on Labels Printing on Envelopes Printing on Custom Size Paper Paper Loading Orientation...
  • Page 165: Printing On Plain Paper, Heavy Paper, Or Index Card

    07K5-03A Printing on Plain Paper, Heavy Paper, or Index Card Confirming usable paper This printer can print plain paper (60 to 90 g/m ) and heavy paper (91 to 163 g/m ) of the following sizes or Index Card. Standard sizes , B5, A5, A6, Legal , Letter , Executive, and 16K...
  • Page 166: Printing On Transparencies

    07K5-03C Printing on Transparencies Confirming usable transparencies This printer can use the following sizes of transparencies. Standard sizes A4, Letter Loading transparencies You can load transparencies only in the multi-purpose tray. "Loading Paper in the Multi-purpose Tray" <Precautions when loading transparencies> Thoroughly fan the transparencies, and then align the edges before loading them as they may stick to each other.
  • Page 167: Printing On Labels

    07K5-03E Printing on Labels Confirming usable labels This printer can use the following sizes of labels. Standard sizes A4, B5, A5, A6, Legal, Letter, Executive, and 16K Custom paper sizes Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm Using the following types of labels may result in paper jams that are difficult to clear or may result in damage to the printer.
  • Page 168: Printing On Envelopes

    07K5-03F Printing on Envelopes Confirming usable envelopes This printer can use the following envelopes. Using the following types of envelopes may result in paper jams that are difficult to clear or may result in damage to the printer. Envelopes with fasteners or snaps Envelopes with address windows Envelopes with adhesive on the surface Wrinkled or creased envelopes...
  • Page 169 Before loading envelopes, align them as follows. 1. Place the stack of envelopes on a flat 2. Loosen any stiff corners of the 3. Align the edges of the surface, and then flatten them to release envelopes and flatten curls as envelopes on a flat any remaining air.
  • Page 170: Printing On Custom Size Paper

    07K5-03H Printing on Custom Size Paper Confirming usable custom size paper This printer can use the following custom size paper. Paper drawer Width 105.0 to 215.9 mm, Length 148.0 to 355.6 mm Multi-purpose tray Width 76.2 to 215.9 mm, Length 127.0 to 355.6 mm Loading custom size paper The custom size paper which you can load in the paper drawer or multi-purpose tray varies depending on the paper type.
  • Page 171: Loading Custom Size Paper

    07K5-03J Loading Custom Size Paper NOTE When loading custom size paper in the multi-purpose tray Load custom size paper in the same manner as you load standard size paper. "Loading Paper in the Multi-purpose Tray" Loading Custom Size Paper in the Paper Drawer For details on the paper that you can load in the paper drawer, see "Usable Paper."...
  • Page 172 NOTE When loading paper with a letterhead or logo "Paper Loading Orientation" and load the paper in the correct orientation. Align the paper guides with the loaded paper. While holding the lock release lever (A), adjust the guides. When loading paper whose length is shorter than A5 Align the paper guide at the rear center with the paper.
  • Page 173 Set the paper drawer in the printer. Next, register a paper size. "Registering the Paper Size"...
  • Page 174: Registering A Custom Paper Size

    07K5-03K Registering a Custom Paper Size Open the printer folder. "Basic Operations/Various Information for Windows" Right-click the icon for this printer, then select [Printing Preferences] from the pop-up menu. Display the [Custom Paper Size Settings] dialog box. (1) Display the [Page Setup] sheet. (2) Click [Custom Paper Size].
  • Page 175 Enter the name of the custom paper size to be added. You can enter up to 31 [Name of Custom Paper Size] characters. [Unit] Select the unit to be used when setting the custom paper size. Specify the height and width of the custom paper size ([Height] [Width]).
  • Page 176: Paper Loading Orientation

    07K5-03L Paper Loading Orientation To print paper with letterheads or logos, load the paper in the proper orientation as follows. When printing on envelopes, see "Printing on Envelopes." : Feeding direction) Portrait Layout Landscape Layout Paper drawer (1-sided printing) (With the printing side facing down) (With the printing side facing down) Paper drawer (2-sided printing)
  • Page 177: Useful Printing Functions

    07K5-03R Useful Printing Functions Displaying the Setting Screen 1-sided Printing and 2-sided Printing Scaling Print Output Layout Printing (N-page Print) Printing an Image Larger than A4 (Poster Printing) Booklet Printing Adding a Watermark to a Document to Be Printed (Watermark Printing) Printing Borders, the Printing Date, and so on Combining Data before Printing Changing the Output Method According to the Print Data or Number of Copies...
  • Page 178: Displaying The Setting Screen

    07K5-03S Displaying the Setting Screen You can specify the various printing preferences in the setting screen of the printer driver. There are the following methods to display the setting screen. Displaying from an application The specified settings apply only to data to be printed from the same application. Exiting the application resets the changed settings to the default settings.
  • Page 179 NOTE For details on the settings See Help. "How to Use Help" About the sheets displayed by Windows The following sheets are displayed by Windows. For more details, see Windows Help. [General] sheet [Sharing] sheet [Ports] sheet [Advanced] sheet [Color Management] sheet [Security] sheet About the printer driver The functions of the printer driver may be changed due to upgrade.
  • Page 180: Sided Printing And 2-sided Printing

    07K5-03U 1-sided Printing and 2-sided Printing You can select whether to print on one side or both sides of each sheet of paper. The default setting is 2-sided printing. The following paper can be used for 2-sided printing. Paper Type Paper Size Plain paper (60 to 90 g/m A4, Legal, Letter...
  • Page 181 2. Set the blue paper size switch lever (A) to the appropriate position. Pull the lever toward you. Letter or Legal: Push the lever into the printer. 3. Close the duplex unit cover. Display the setting screen of the printer driver. "Displaying the Setting Screen"...
  • Page 182 : [1-sided Printing] : [2-sided Printing] Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 183: Attention (1-sided Printing And 2-sided Printing)

    07K5-03W Attention (1-sided Printing and 2-sided Printing) NOTE Paper loading orientation On 2-sided printing, the reverse side of the paper is printed first, therefore the paper should be loaded in the opposite orientation to that for 1-sided printing. If printing on such paper with letterheads, in which faces and directional orientations are specified, see "Paper Loading Orientation"...
  • Page 184: Scaling Print Output

    07K5-03X Scaling Print Output You can print with automatic scaling according to the paper size or arbitrary scaling. Display the setting screen of the printer driver. "Displaying the Setting Screen" Specify the settings for scaling. When printing with automatic scaling according to the paper size (1) Display the [Page Setup] sheet.
  • Page 185 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 186: Layout Printing (n-page Print)

    07K5-03Y Layout Printing (N-page Print) You can print multiple pages on one sheet. This is a printing method which is referred to as intensive printing or N-page Print. IMPORTANT About the application function to print a document as a collated set of copies Some applications provide a function to print a document as a collated set of copies.
  • Page 187 NOTE Using Preview to specify the setting You can also specify a page layout by repeatedly left-clicking within the document image or right-clicking on Preview when [ ] is selected. Specify the page order layout on paper. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 188: Printing An Image Larger Than A4 (poster Printing)

    07K5-040 Printing an Image Larger than A4 (Poster Printing) You can enlarge and divide a single page image to print it out on multiple sheets of paper. You can make one large poster by joining these printouts together. Display the setting screen of the printer driver. "Displaying the Setting Screen"...
  • Page 189 For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 190: Booklet Printing

    07K5-041 Booklet Printing Booklet printing allows you to make a booklet by folding printouts in half. For example, when making a booklet of eight pages, two sheets are used in total because two pages are printed on each side of paper. When you want to make a booklet of large amount of pages, you can also divide a paper stack to be folded into two into several portions.
  • Page 191 3. Close the duplex unit cover. Display the setting screen of the printer driver. "Displaying the Setting Screen" Specify the setting for [Print Style]. (1) Display the [Finishing] sheet. (2) Select [Booklet Printing]. If you cannot specify the setting "The Printer Driver Settings Cannot Be Changed"...
  • Page 192 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 193: Adding A Watermark To A Document To Be Printed (watermark Printing)

    07K5-042 Adding a Watermark to a Document to Be Printed (Watermark Printing) You can superimpose watermarks (such as [COPY] and [DRAFT]) over the documents created by an application. Additionally, you can add new watermarks and edit or delete the added watermarks. Display the setting screen of the printer driver.
  • Page 194 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 195: Adding, Editing, Or Deleting A Watermark

    07K5-043 Adding, Editing, or Deleting a Watermark Display the [Edit Watermark] dialog box. (1) Display the [Page Setup] sheet. (2) Select the [Watermark] check box. (3) Click [Edit Watermark]. If you cannot select the [Watermark] check box "The Printer Driver Settings Cannot Be Changed"...
  • Page 196 When editing a watermark (1) Select a watermark you want to edit from [Watermark List]. (2) Edit the watermark. You cannot edit the default watermarks. For more details on each setting, see Help. "How to Use Help" When deleting a watermark (1) Select a watermark you want to delete from [Watermark List].
  • Page 197 Click [OK]. Then, the [Page Setup] sheet reappears.
  • Page 198: Printing Borders, The Printing Date, And So On

    07K5-044 Printing Borders, the Printing Date, and so on You can print a border, the date, and page numbers on the document to be printed. Display the setting screen of the printer driver. "Displaying the Setting Screen" Display the [Page Options] dialog box. (1) Display the [Page Setup] sheet.
  • Page 199 "How to Use Help" (2) Click [OK]. Then, the [Page Setup] sheet reappears. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 200: Combining Data Before Printing

    07K5-045 Combining Data before Printing You can combine two or more data into one. You can also change the settings for the combined print data and edit print data of different applications. You can also preview the print data. Display the setting screen of the printer driver from an application. "Displaying the Setting Screen"...
  • Page 201 The list of print data is displayed in the [Canon PageComposer] dialog box. NOTE To specify the setting to always display the [Canon PageComposer] dialog box when performing printing Set [Output Method] to [Edit and Preview] as a default value for printing preferences, and then select the [Lock] check box.
  • Page 202 When the following screen appears, read the contents, and then click [OK]. Perform the following procedure. (1) Enter the name of the combined print data. (2) Click [Combine]. Print the combined print data. (1) Select the combined print data. (2) Select [Print] from the [File] menu. Then the printer starts printing.
  • Page 203 Combined print data are not saved. After the combined print data is printed, the print data is deleted from Canon PageComposer. The print data is also deleted if Canon PageComposer is closed without printing the print data. For more details on Canon PageComposer See Help for Canon PageComposer.
  • Page 204: Changing The Output Method According To The Print Data Or Number Of Copies

    07K5-046 Changing the Output Method According to the Print Data or Number of Copies Printing Data with Different Orientations in the Same Data Printing with a Gutter Selecting the Paper Output Method Printing with the Page 180 Degrees Rotated Selecting Paper for Each Page...
  • Page 205: Printing Data With Different Orientations In The Same Data

    07K5-047 Printing Data with Different Orientations in the Same Data When printing a document with pages in different orientations in the same data, you can specify the paper alignment and gutter settings for output. Display the setting screen of the printer driver. "Displaying the Setting Screen"...
  • Page 206 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 207: Printing With A Gutter

    07K5-048 Printing with a Gutter You can specify a gutter of 0 to 30 mm for the paper to be printed. When a gutter is specified, the position of the page image is adjusted to make room for the gutter. At this point, you can select whether to reduce the image size to fit the remaining space.
  • Page 208 Set the gutter. (1) Click [Gutter]. (2) Specify each setting. For more details on each setting, see Help. "How to Use Help" (3) Click [OK]. Then, the [Finishing] sheet reappears. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 209: Selecting The Paper Output Method

    07K5-049 Selecting the Paper Output Method You can select the paper output method before printing. <If you do not specify the paper output method> <If you collate the printouts> Printouts of a complete job are grouped. Printouts of a complete job are collated. Display the setting screen of the printer driver.
  • Page 210 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 211: Printing With The Page 180 Degrees Rotated

    07K5-04A Printing with the Page 180 Degrees Rotated You can print with the print data rotated 180 degrees when the orientation of the paper loaded in a paper source differs from the orientation of the document. This option is useful for printing envelopes and Index Card that can be fed only in specific orientations. Display the setting screen of the printer driver.
  • Page 212 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 213: Selecting Paper For Each

    07K5-04C Selecting Paper for Each Page You can select paper for each page, such as for printing only the front cover on a different type of paper. Display the setting screen of the printer driver. "Displaying the Setting Screen" Specify the setting for [Paper Selection]. (1) Display the [Paper Source] sheet.
  • Page 214 NOTE Using Preview to specify a paper source You can also specify a paper source by clicking each paper source or [Auto] using Preview when [ ] is selected. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 215: Adjusting The Image Quality Or Grayscale

    07K5-04E Adjusting the Image Quality or Grayscale Performing Printing Appropriate for Particular Print Data Correcting Rough-Textured Images Adjusting the Toner Density Printing with Brightness and Contrast Adjusted...
  • Page 216: Performing Printing Appropriate For Particular Print Data

    07K5-04F Performing Printing Appropriate for Particular Print Data Selecting the appropriate mode for the contents of the document allows you to perform printing with appropriate setting. For example, if selecting [Photos] when printing a photo, the setting for printing preferences are changed to the optimum settings for printing photos.
  • Page 217: Correcting Rough-textured Images

    07K5-04H Correcting Rough-Textured Images If image data such as photographic images are enlarged in size in an application and printed, the printed images may look rough or jagged. You can correct and smooth out this kind of low-resolution image data. Display the setting screen of the printer driver.
  • Page 218 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 219: Adjusting The Toner Density

    07K5-04J Adjusting the Toner Density You can print with toner density adjusted. Display the setting screen of the printer driver. "Displaying the Setting Screen" Display the [Advanced Settings] dialog box. (1) Display the [Quality] sheet. (2) Click [Advanced Settings]. Adjust the toner density. (1) Select [Toner Density].
  • Page 220 Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 221: Printing With Brightness And Contrast Adjusted

    07K5-04K Printing with Brightness and Contrast Adjusted You can print with the brightness and contrast adjusted. Display the setting screen of the printer driver. "Displaying the Setting Screen" Display the [Grayscale Settings] dialog box. (1) Display the [Quality] sheet. (2) Select the [Manual Grayscale Settings] check box. (3) Click [Grayscale Settings].
  • Page 222 Click [OK]. Then, the [Quality] sheet reappears. Click [OK]. For details on the basic printing procedure, see "Basic Printing Procedure."...
  • Page 223: Registering The Printing Preferences

    07K5-04L Registering the Printing Preferences Changing the Default Values for Printing Preferences Change the default values for printing preferences which apply to all data. For example, if you perform layout printing frequently, you do not need to change the settings each time you print by changing the default values for [Page Layout].
  • Page 224: Changing The Default Values For Printing Preferences

    07K5-04R Changing the Default Values for Printing Preferences Open the printer folder. "Basic Operations/Various Information for Windows" Right-click the icon for this printer, then select [Printing Preferences] from the pop-up menu. Change the printing preferences in the [Page Setup], [Finishing], [Paper Source], and [Quality] sheets. The settings changed here become the default values.
  • Page 225: Saving Frequently Used Printing Preferences (adding/editing/deleting A "profile")

    07K5-04S Saving Frequently Used Printing Preferences (Adding/Editing/Deleting a "Profile") Adding a "Profile" Display the setting screen of the printer driver. "Displaying the Setting Screen" Specify the printing preferences in the [Page Setup], [Finishing], [Paper Source], and [Quality] sheets. The contents specified here is registered in "Profiles." For more details on the settings, see Help.
  • Page 226 [Name] Enter the name for "Profiles." Up to 31 characters can be entered. [Icon] You can select the icon for the "Profile." [Comments] Enter the comment for the "Profile." Up to 255 characters can be entered. [View Settings] Display the [View Settings] dialog box. You can check the current printer driver settings. Click [OK] to register the "Profile."...
  • Page 227 Click [OK]. The setting screen of the printer driver reappears. Deleting an Added "Profile" Display the setting screen of the printer driver. "Displaying the Setting Screen" Click [Edit]. If you cannot click [Edit] ""Profiles" Cannot Be Selected or Edited" Delete a "Profile." (1) Select a "Profile"...
  • Page 228 (3) Click [Yes]. Click [OK]. The setting screen of the printer driver reappears.
  • Page 229: Selecting A "profile

    07K5-04U Selecting a "Profile" Display the setting screen of the printer driver. "Displaying the Setting Screen" Select a "Profile." If the printer name is changed, any added "Profiles" cannot be used. To use the added "Profile", change the printer name to its previous one. If you cannot select a "Profile"...
  • Page 230: Configuring The Network Settings (sharing The Printer)

    07K5-04W Configuring the Network Settings (Sharing the Printer) Checking Your Printing Environment If You Use the Printer by Direct Connection Installing the Printer Driver (LAN Connection) Changing the Network Settings for the Printer When Changing the IP Address (Changing the Port) If You Use the Printer in the Print Server Environment Configuring the Print Server Installation on Clients...
  • Page 231: Checking Your Printing Environment

    07K5-04X Checking Your Printing Environment When you share the printer with multiple computers, the setting procedure varies depending on your environment. If You Use the Printer by Direct Connection If You Use the Printer in the Print Server Environment <About the print server environment> If you set one of the computers on a network as the print server, you can manage the printer efficiently as follows.
  • Page 232: If You Use The Printer By Direct Connection

    07K5-04Y If You Use the Printer by Direct Connection You can use this printer as a printer directly connected to a network. When using the printer by direct connection, perform the following tasks. 1. Install the printer driver. "Installing the Printer Driver (LAN Connection)" 2.
  • Page 233: Installing The Printer Driver (lan Connection)

    07K5-050 Installing the Printer Driver (LAN Connection) There are the following two ways to install the printer driver. The procedures for setting the IP address or creating a port required to print by directly connecting to the printer vary depending on the installation method. <Auto Setup>...
  • Page 234: Setting The Ip Address

    07K5-051 Setting the IP Address There are the following three methods for setting the IP address. Setting the IP Address Using NetSpot Device Installer Set the IP address using NetSpot Device Installer in the supplied CD-ROM. Setting the IP Address Using the ARP/PING Command Set the IP address using the ARP/PING command in Command Prompt.
  • Page 235: Setting The Ip Address Using Netspot Device Installer

    07K5-052 Setting the IP Address Using NetSpot Device Installer This section describes the procedure for using NetSpot Device Installer without installing it. For details on the procedure for installing NetSpot Device Installer, see "Installing NetSpot Device Installer." Make sure that the LAN cable is connected properly, and the printer is turned ON. "Connecting the Printer and Computer"...
  • Page 236 If the [User Account Control] dialog box appears Click [Continue] or [Yes]. Click [Start] for [NetSpot Device Installer for TCP/IP]. If [License Agreement] appears, read the contents, and then click [Yes]. Set the IP address. If [Status] is set to [Not Configured], and the device of which [Device Name] is a MAC address is displayed If any devices in which [IP Address] is set to [192.168.0.215] are displayed If your case falls within neither of the above cases NOTE...
  • Page 237 2. Set the IP address. When obtaining an IP address using DHCP (The DHCP server needs to be running.) 6HOHFW >,3 $GGUHVV 6HWWLQJV@ >'+&3@ IURP WKH >'HYLFH@ PHQX When assigning an IP address using IP Address Pool (IP Address Pool needs to be specified.) For more details on IP Address Pool, see Help of NetSpot Device Installer.
  • Page 238 After completing the reset, the settings are enabled. Next, install the printer driver. "Setting a Port and Installing the Printer Driver" If any devices in which [IP Address] is set to [192.168.0.215] are displayed 1. Select the device. 2. Select [Protocol Settings] from the [Device] menu. 3.
  • Page 239 (The RARP daemon needs to be running.) [BOOTP] Obtains an IP address using BOOTP. (The BOOTP daemon needs to be running.) [DHCP] Obtains an IP address using DHCP. (The DHCP server needs to be running.) [IP Address] Enter the IP address of the printer. [Subnet Mask] Enter the subnet mask as needed.
  • Page 240: Setting The Ip Address Using The Arp/ping Command

    07K5-053 Setting the IP Address Using the ARP/PING Command Make sure that the LAN cable is connected properly, and the printer is turned ON. "Connecting the Printer and Computer" Turn the computer on, and then log on to Windows as a user with administrative rights. Run Command Prompt.
  • Page 241 Input Example: "ping 192.168.0.215 -l 479" The IP address is set for the printer. The subnet mask is set automatically according to the IP address. The gateway address is set to [0.0.0.0]. Enter "exit", then press the [ENTER] key on your keyboard. Command Prompt closes.
  • Page 242: Setting The Ip Address Using The Printer Status Window

    07K5-054 Setting the IP Address Using the Printer Status Window Click [ ] in the Windows task tray, and then select the printer name. )URP WKH >2SWLRQV@ PHQX VHOHFW >'HYLFH 6HWWLQJV@ >1HWZRUN 6HWWLQJV@ Set the IP address. (1) Specify each setting. (2) Enter the administrator password for the printer (the password that is specified in the Remote UI).
  • Page 243 Obtains an IP address using BOOTP. (The BOOTP daemon needs to be running.) [DHCP] Obtains an IP address using DHCP. (The DHCP server needs to be running.) [IP Address] Enter the IP address of the printer. [Subnet Mask] Enter the subnet mask as needed. [Gateway Address] Enter the gateway address as needed.
  • Page 244: Setting A Port And Installing The Printer Driver

    07K5-055 Setting a Port and Installing the Printer Driver The installation procedure varies depending on the operating system. See the appropriate procedure according to your operating system. Windows Vista, 7, and Server 2008 Windows XP, and Server 2003 Windows Vista, 7, and Server 2008 Make sure that the LAN cable is connected properly, and the printer is turned ON.
  • Page 245 Create a port. (1) Select [Create a new port]. (2) Select [Standard TCP/IP Port]. (3) Click [Next]. Enter the IP address or name of the printer. (1) Select [Autodetect] or [TCP/IP Device]. (2) Enter the IP address or name of the printer in [Hostname or IP address]. The DNS name to be registered on the DNS server (up to 78 characters) (3) Clear the [Query the printer and automatically select the driver to use] check box.
  • Page 246 If you are not sure about the value to be entered in [Hostname or IP address] The value to be entered varies depending on how the IP address of the printer was set. For more details, see "Values for Setting a Port"...
  • Page 247 For a 32-bit operating system Open the folders in the supplied CD-ROM: [English] - [32bit] - [Driver]. For a 64-bit operating system Open the folders in the supplied CD-ROM: [English] - [x64] - [Driver]. If you are not sure whether you are using a 32-bit operating system or 64-bit operating system "Basic Operations/Various Information for Windows"...
  • Page 248 Specify the printer name. (1) Enter a new name if you want to change the printer name. When [Set as the default printer] is displayed, select whether or not to use the printer as the default printer. (Windows Vista and Server 2008) (2) Click [Next].
  • Page 249 (1) Select whether or not to share the printer (whether or not to use the computer on which the printer driver is being installed as the print server). For details on the printer sharing (print server environment), see "If You Use the Printer in the Print Server Environment."...
  • Page 250 Make sure that the LAN cable is connected properly, and the printer is turned ON. "Connecting the Printer and Computer" Turn the computer on, and then log on to Windows as a user with administrative rights. Open the printer folder. "Basic Operations/Various Information for Windows"...
  • Page 251 Specify the type of printer to be used. (1) Select [Local printer attached to this computer]. (2) Clear the [Automatically detect and install my Plug and Play printer] check box. (3) Click [Next]. Create a port. (1) Select [Create a new port]. (2) Select [Standard TCP/IP Port].
  • Page 252 Enter the IP address or name of the printer. (1) Enter the IP address or name of the printer in [Printer Name or IP Address]. The DNS name to be registered on the DNS server (up to 78 characters) (2) Click [Next]. If you are not sure about the value to be entered in [Printer Name or IP Address] The value to be entered varies depending on how the IP address of the printer was set.
  • Page 253 Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer, and then click [Browse]. If CD-ROM Setup appears, click [Exit]. Open the folder in which the printer driver is included. (32-bit operating system) Open the folders in the supplied CD-ROM: [English] - [32bit] - [Driver]. (64-bit operating system) Open the folders in the supplied CD-ROM: [English] - [x64] - [Driver].
  • Page 254 Click [OK]. Click [Next]. Specify the printer name. (1) Enter a new name if you want to change the printer name. When the message <Do you want to use this printer as the default printer?> appears, select [Yes] or [No]. (2) Click [Next].
  • Page 255 NOTE When sharing the printer (When using the computer on which the printer driver is being installed as the print server). For details on the printer sharing (print server environment), see "If You Use the Printer in the Print Server Environment."...
  • Page 256 The installation starts. Wait until the following screen disappears. When the following screen disappears, you can remove the CD-ROM. When the installation is complete, an icon and folder for this printer will be created. "After Installation" If you want to change the network settings for the printer, see "Changing the Network Settings for the Printer."...
  • Page 257: Changing The Network Settings For The Printer

    07K5-056 Changing the Network Settings for the Printer Configuring the Protocol Settings Changing the Network Transmission Speed or Transfer Mode Initializing the Network Settings Initializing Using the Remote UI Initializing Using FTP Client Initializing Using NetSpot Device Installer Initializing Using the Reset Button Network Setting Items NOTE When setting the items for the printer management (such as setting the administrator password)
  • Page 258: Configuring The Protocol Settings

    "Setting the IP Address Using NetSpot Device Installer" You can specify the settings using the Canon software, NetSpot Device Installer, in the supplied CD-ROM. If you want to configure the settings such as the DNS server settings, use the Remote UI or FTP Client.
  • Page 259 Configure the protocol settings. IP Address Settings DNS Settings WINS Settings FTP Settings Configuring the SNTP Settings (Notifying the printer of the Time via an SNTP Server) Multicast Discovery Settings IP Address Settings [IP Address] Enter the IP address of the printer. [Subnet Mask] Enter the subnet mask that is being used on the TCP/IP network.
  • Page 260 DNS Settings [Primary DNS Server Address] Enter the IP address of the primary DNS server. [Secondary DNS Server Address] Enter the IP address of the secondary DNS server. [DNS Dynamic Update] Select whether to use the DNS Dynamic Update function. [DNS Host Name] Enter the host name to be added to the DNS server.
  • Page 261 Proceed to Step if you do not specify the settings for the other options. FTP Settings Select whether to use the FTP server. Proceed to Step if you do not specify the settings for the other options. Configuring the SNTP Settings (Notifying the printer of the Time via an SNTP Server) If the DNS server is configured 1.
  • Page 262 Time Zone The standard time zones of the world are expressed globally in terms of the difference in hours (± up to 12 hours) from (± 0 hours). A time zone is a region throughout which this time difference is the same. The time at the Greenwich Observatory in England is called GMT (Greenwich Mean Time).
  • Page 263 Click [Reset]. After completing the reset, the settings are effective.
  • Page 264: Attention (protocol Settings)

    07K5-058 Attention (Protocol Settings) When setting the IP address NOTE If you changed the IP address after installing the printer driver Specify the port to be used again in the printer driver. "When Changing the IP Address (Changing the Port)" When using DHCP, BOOTP, or RARP When restarting or resetting the printer, whether the options for which [On] is selected are available is checked, and the IP address is assigned by the method that is determined to be available the soonest.
  • Page 265: Changing The Network Transmission Speed Or Transfer Mode

    07K5-059 Changing the Network Transmission Speed or Transfer Mode Usually, you do not need to change the setting, since the transmission speed and transfer mode of the network are detected automatically. If the printer cannot communicate with other devices on the network successfully, set the network transmission speed or transfer mode manually.
  • Page 266 Change the network transmission speed or transfer mode. (1) Select the transmission speed and transfer mode according to your environment. (2) Click [OK]. Click [Reset]. After completing the reset, the settings are effective.
  • Page 267: Initializing The Network Settings

    Initializing Using NetSpot Device Installer You can initialize the settings using the Canon software, NetSpot Device Installer, in the supplied CD-ROM. Even if none of the above methods work, you can initialize the network settings by using the reset button on the printer.
  • Page 268: Initializing Using The Remote Ui

    07K5-05C Initializing Using the Remote UI Start the Remote UI, and then log in as Administrator. "Starting the Remote UI" Select [Network] from the [Device Manager] menu. Click [Show Parameter List] under [Network Interface]. Click [Initialize Network Settings].
  • Page 269 Clicking [Yes] initializes the network settings.
  • Page 270: Initializing Using Ftp Client

    07K5-05E Initializing Using FTP Client Run Command Prompt. )URP WKH >6WDUW@ PHQX VHOHFW >$OO 3URJUDPV@ RU >3URJUDPV@ >$FFHVVRULHV@ >&RPPDQG 3URPSW@ Enter "ftp <the IP address of the printer>", then press the [ENTER] key on your keyboard. Input Example: "ftp 192.168.0.215" If you are not sure about the IP address of the printer Refer to Network Status Print ( "Checking the Printer...
  • Page 271 Enter "exit", then press the [ENTER] key on your keyboard. Command Prompt closes.
  • Page 272: Initializing Using Netspot Device Installer

    07K5-05F Initializing Using NetSpot Device Installer Run NetSpot Device Installer. "Using NetSpot Device Installer" Select the printer for which you want to initialize the network settings. From the [Device] menu, select [Restore to Default Settings]. Clicking [Yes] initializes the network settings. Perform the following procedure.
  • Page 273 If the message <Turn the device off and then on again.> appears Click [OK], and then cycle the power of the printer.
  • Page 274: Initializing Using The Reset Button

    07K5-05H Initializing Using the Reset Button Turn the printer OFF. Turning ON the printer while pressing the reset button (A) initializes the network settings. Press the reset button with the tip of a ball-point pen and so on.
  • Page 275: Network Setting Items

    07K5-05J Network Setting Items NOTE About the item names In the following table, the characters shown in parentheses are exclusively for FTP Client. For example, "Device Name (SYS_NAME)" is displayed differently as follows, depending on the software. Remote UI: [Device Name] NetSpot Device Installer: [Device Name] Config file of FTP Client:...
  • Page 276 Default) [Administrator Password] The password of the printer (Blank) (ROOT_PWD) (0 to 15 characters) The network transmission speed or transfer mode [Ethernet Driver Setting] (AUTO_SENSE, AUTO_SENSE (NETWORK_SPEED) 10_HALF_DX, 10_FULL_DX, 100_HALF_DX, 100_FULL_DX) [SNMP v. 1] Access using the SNMP v. 1 protocol (SNMP_V1_ACCESS_ENB) [SNMP v.
  • Page 277 discovery searches [Do Not Respond to Specified Accept performed by users Addresses] specified in [IP Addresses] (SLP_CONT_MODE) (Accept, Reject) The IP addresses rejected [IP Addresses] to perform the multicast (Blank) (SLP_CONT_LIST) discovery [Restrict MAC Address Access] Whether to restrict the users who can access (MAC_CONT_ENB) Accept or reject access...
  • Page 278 (DOWNLOAD_SITE_NAME) Service (0 to 32 characters) The URL displayed in [URL] [Support Links] in the http://www. Remote UI (DOWNLOAD_SITE_URL) canon.com/ (0 to 128 characters) The comments displayed [Comments] in [Support Links] in the Update Remote UI (DOWNLOAD_SITE_COMMENT) firmware (0 to 64 characters)
  • Page 279 secondary DNS server (DNS_ADDR2) [DNS Dynamic Update] Whether to register the printer in DNS dynamically (DDNS_ENB) [DNS Dynamic Update The time interval to regularly Time] register the host name to the 24 hours DNS server (0 to 48 hours) (DDNS_INTERVAL) [DNS Host Name] The host name of the printer (Blank)
  • Page 280: When Changing The Ip Address (changing The Port)

    07K5-05K When Changing the IP Address (Changing the Port) If you changed the IP address or name of the printer (the DNS name to be registered on the DNS server) after installing the printer driver, you need to change the port to be used in the printer driver. You cannot print unless you change the port.
  • Page 281 (2) Click [New Port]. Click [Next]. Enter the new IP address or name of the printer. (1) Enter the IP address or name of the new printer in [Printer Name or IP Address]. The DNS name to be registered on the DNS server (up to 78 characters) (2) Click [Next].
  • Page 282 Click [Finish]. Click [Close]. Click [Apply]. Click [OK].
  • Page 283 NOTE Deleting an unnecessary port Select the port you want to delete on the [Ports] sheet, and then click [Delete Port].
  • Page 284: Values For Setting A Port

    07K5-05L Values for Setting a Port Depending on the method for setting the IP address of the printer, the value to be entered in [Printer Name or IP Address] on the following screen displayed in the process of port setting varies. If you want to set the IP address to be assigned to the printer manually (If you know the IP address to use) Enter the IP address in [Printer Name or IP Address].
  • Page 285: If You Use The Printer In The Print Server Environment

    07K5-05R If You Use the Printer in the Print Server Environment If you use the printer in the print server environment, you can perform printing from other computers (clients) that are not directly connected to this printer. The computer directly connected to the printer is called "print server", and the other computers which use the printer via the print server are called "clients."...
  • Page 286 Precautions when downloading and installing the printer driver If a 64-bit operating system is running on the print server, the download installation for a client computer on which any of the following 32-bit operating systems is running is not supported due to the Windows restriction. Windows XP (on which no service pack or SP1 is installed) Windows Server 2003 (on which no service pack is installed) If you download and install the printer driver on any of the above 32-bit operating systems, you may fail to install...
  • Page 287: Configuring The Print Server

    07K5-05S Configuring the Print Server Before configuring the print server, check the settings of your network environment. "Checking the Settings of Your Network" Open the printer folder. "Basic Operations/Various Information for Windows" Display the [Sharing] sheet. Right-click the icon for this printer, and then select [Sharing] from the pop-up menu. 1.
  • Page 288 If the [User Account Control] dialog box appears, click [Continue]. Next, install the additional driver using the following procedure. Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer, and then click [Additional Drivers]. If CD-ROM Setup appears, click [Exit]. NOTE When updating an additional driver (replacement driver) Perform the following procedure.
  • Page 289 Select the additional driver as follows according to the operating system on the print server. Print Server Additional Driver to Be Selected 32-bit operating system Select the [x64] check box. 64-bit operating system Select the check box for [Windows XP and Windows Server 2003] in the [Version] column.
  • Page 290 Click [OK]. Installation of the additional driver starts. Wait until the following screen disappears. When the following screen disappears, you can remove the CD-ROM. If the [User Account Control] dialog box appears Click [Yes]. Click [Close] or [OK].
  • Page 291 The printer icon changes to the shared printer icon. IMPORTANT To clear the printer sharing settings Clear it using the following procedure. Select [Do not share this printer] in the [Sharing] sheet. Clear the [Share this printer] check box in the [Sharing] sheet. If [Change sharing options] appears, click [Change sharing options].
  • Page 292: Checking The Settings Of Your Network

    07K5-05U Checking the Settings of Your Network Before configuring the print server, check the settings of your network environment using the following procedure. Perform the following procedure. )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >1HWZRUN DQG ,QWHUQHW &RQQHFWLRQV@ >1HWZRUN &RQQHFWLRQV@ )URP WKH >6WDUW@ PHQX VHOHFW >&RQWURO 3DQHO@ DQG WKHQ FOLFN >9LHZ QHWZRUN VWDWXV DQG WDVNV@ >0DQDJH QHWZRUN...
  • Page 293 Make sure that [File and Printer Sharing for Microsoft Networks] is selected. (1) Make sure that the [File and Printer Sharing for Microsoft Networks] check box is selected. (If the check box is not selected, select it.) (2) Click [OK]. NOTE If you are using Windows XP You cannot configure the print server with the operating system default settings (the settings immediately after...
  • Page 294: Installation On Clients

    07K5-05W Installation on Clients There are two ways to install the printer driver on client computers: Local installation and download installation. Local Installation You can install the printer driver using the supplied CD-ROM. "Easy Installation" Download Installation You can install the printer driver without using the supplied CD-ROM, but by downloading the printer driver from the print server.
  • Page 295: Installing From The Printer Folder

    07K5-05X Installing from the Printer Folder The procedure for installing the printer driver from the printer folder varies depending on your operating system. See the following according to your operating system. Windows Vista, 7, and Server 2008 Windows XP and Server 2003 Windows Vista, 7, and Server 2008 Turn the computer on, and then log on to Windows.
  • Page 296 Click [The printer that I want isn't listed]. Perform the following procedure. (1) Select [Select a shared printer by name]. (2) Click [Next]. Select a shared printer. (1) Select a shared printer on the print server. (2) Click [Select].
  • Page 297 NOTE Specifying the network path directly Specify the network path as "\\the print server name (the computer name of the print server)\the printer name." Click [Install driver]. If the [User Account Control] dialog box appears Click [Continue] or [Yes]. Click [Next]. When [Set as the default printer] is displayed, select whether or not to use the printer as the default printer.
  • Page 298 Windows XP and Server 2003 Turn the computer on, and then log on to Windows. Open the printer folder. "Basic Operations/Various Information for Windows" Display [Add Printer Wizard]. Click [Add a printer]. Double-click [Add Printer]. Click [Next].
  • Page 299 Select a printer type. (1) Select [A network printer, or a printer attached to another computer]. (2) Click [Next]. Perform the following procedure. (1) Select [Connect to this printer (or to browse for a printer, select this option and click Next)]. (2) Click [Next].
  • Page 300 If the [Connect to Printer] dialog box appears Follow the directions in the message. NOTE Specifying the network path directly Specify the network path as "\\the print server name (the computer name of the print server)\the printer name." When the following screen appears, select whether or not to use this printer as the default printer. (1) If you want to use the printer as the default printer, select [Yes].
  • Page 301: Installing From [windows Explorer]

    07K5-05Y Installing from [Windows Explorer] Turn the computer on, and then log on to Windows. Display [Windows Explorer]. )URP WKH >6WDUW@ PHQX VHOHFW >$OO 3URJUDPV@ RU >3URJUDPV@ >$FFHVVRULHV@ >:LQGRZV ([SORUHU@ Perform the following procedure. (1) Select the print server from [My Network Places] or [Network]. (2) Double-click the shared printer icon or drag and drop the icon into the printer folder.
  • Page 302: Managing The Printer

    07K5-060 Managing the Printer Software That Can Be Used for Managing the Printer Remote UI FTP Client NetSpot Device Installer Managing Print Jobs Checking the Printer Settings Setting the Administrator Password Specifying the Device Name or Administrator Information...
  • Page 303: Software That Can Be Used For Managing The Printer

    07K5-061 Software That Can Be Used for Managing the Printer You can manage the printer using the following software. Because the items you can manage differ depending on the software, use each software according to your environment or the item you want to manage. : Can be managed : Cannot be managed : Can be managed partly...
  • Page 304: Remote Ui

    07K5-062 Remote UI The Remote UI allows you to manage the printer using a Web browser. <Features of the Remote UI> No specific software is needed. You can operate the Remote UI in a Web browser. You do not need specific software to operate the Remote UI. You can manage the printer from a remote location.
  • Page 305: Starting The Remote Ui

    07K5-063 Starting the Remote UI There are the following two ways to start the Remote UI. Starting the Remote UI from the Printer Status Window Starting the Remote UI Directly from a Web Browser Before starting the Remote UI, see "Attention (Remote UI)."...
  • Page 306 NOTE When exiting the administrator mode Click [Log Out]. Starting the Remote UI Directly from a Web Browser Start the Web browser. Enter "http://<the IP address of the printer>/" in the address field, and then press the [ENTER] key on your keyboard.
  • Page 307 Log in as Administrator as needed. By logging in as Administrator, you can perform all the operations and settings of the Remote UI. (1) Enter a password in [Administrator Password]. If the administrator password is not specified, you do not need to enter the password. "Setting the Administrator Password"...
  • Page 308: Attention (remote Ui)

    07K5-064 Attention (Remote UI) NOTE When using a proxy server On the settings for the proxy server of the Web browser, add the IP address of the printer to [Exceptions] (the addresses that do not use the proxy server). The settings vary depending on the network environment. Consult your network administrator. About Cookies Configure your Web browser to enable cookies.
  • Page 309: Enabling The Remote Ui

    07K5-065 Enabling the Remote UI This section describes the procedure for enabling the Remote UI using the Printer Status Window. NOTE When enabling the Remote UI using software other than the Remote UI You can also enable the Remote UI using the following software. "FTP Client"...
  • Page 310 Click [OK]. Restart the printer. (Turn OFF the printer once, wait for 10 seconds or longer, and then turn it ON.) After restarting the printer, the Remote UI is enabled.
  • Page 311: Screen Layout Of The Remote Ui (details On Each Setting Page)

    07K5-066 Screen Layout of the Remote UI (Details on Each Setting Page) Displays the Remote UI top page. Displays the hierarchy of the currently displayed page. Clicking a displayed page name displays the page of which you clicked the name. When you log in as Administrator, enter the administrator password.
  • Page 312 [Device Status] Displays messages about the printer status. Also, according to the printer status, the indicator color changes as follows. The printer is in the normal state. (green) (The printer is ready to print or in the sleep mode.) Some attention is required although this state does not affect the job. (yellow) (A Warning message is being displayed.) The printer cannot print for some reason.
  • Page 313 Displays the printer information, security settings, and so on. [Device Information] Displays the general information about the printer. How to change the settings "Specifying the Device Name or Administrator Information" [Language] Displays the display language currently being used in the Remote UI. How to change the settings "Changing the Display Language of the Remote UI"...
  • Page 314 "Checking the Security Access Logs" NOTE Changing the settings You can change the settings only if you logged in as Administrator. [Features] Page Displays the maximum print speed of the printer, the total number of printed pages, and so on. [Network] Page Displays the network settings for the printer and so on.
  • Page 315 How to change the settings "Configuring the Protocol Settings" NOTE Changing the settings You can change the settings only if you logged in as Administrator. After changing the network settings, click [Reset]. After completing the reset, the settings are effective.
  • Page 316: Displaying Or Changing Support Links

    07K5-067 Displaying or Changing Support Links The links to the sites that provide information about the printer support are supplied in the Remote UI, and you can access the sites from the Remote UI as needed. If you logged on as Administrator, you can change the links. Displaying a Support Page Click a link you want to display from [Support Links] in the top page.
  • Page 317 Click [Edit]. If [Edit] does not appear Log in as Administrator. "Starting the Remote UI" Change the link. (1) Specify each link as needed. (2) Click [OK].
  • Page 318 [Link] Enter the link name. [URL] Enter the URL of the link. [Comments] Enter a comment for the link.
  • Page 319: Changing The Display Language Of The Remote Ui

    07K5-068 Changing the Display Language of the Remote UI Select Chinese, English, French, German, Italian, Spanish, or Japanese for the display language of the Remote UI. Select [Information] from the [Device Manager] menu. Click [Change] under [Language]. If [Change] does not appear Log in as Administrator.
  • Page 321: Ftp Client

    07K5-069 FTP Client In FTP Client, you can specify the network settings, security settings, and so on by accessing the FTP server of the printer using Command Prompt. <Features of FTP Client> No specific software is needed. You can operate the FTP Client using the Command Prompt supplied with Windows. You do not need specific software to operate the FTP Client.
  • Page 322 Edit the downloaded config file in Notepad or a similar text editor. For details on descriptions of each option, see "Network Setting Items." Enter "put <the file name> CONFIG", and then press [ENTER] on your keyboard. In <the file name>, enter the name of the config file that was entered when the file was downloaded. Enter "get reset", then press the [ENTER] key on your keyboard.
  • Page 323: Netspot Device Installer

    You can also install NetSpot Device Installer on a computer. You can check the various printer statuses. You can view the list of statuses of the Canon devices on a network easily. Also, you can change the default network settings or basic protocol settings.
  • Page 324 Hard disk space Free disk space of 20 MB or more (to install the software on the computer) Protocol TCP/IP Protocol stack TCP/IP protocol supplied with Windows...
  • Page 325: Installing Netspot Device Installer

    07K5-06C Installing NetSpot Device Installer You can also use NetSpot Device Installer without installing it. "Using NetSpot Device Installer" IMPORTANT Precautions when installing NetSpot Device Installer Close all the other applications before the installation. A user without administrative rights cannot perform installation. To perform installation, be sure to log on as a user with administrative rights.
  • Page 326 Open the [NetSpot_Device_Installer] - [Windows] folders. Double-click [nsdisetup.exe]. If the [User Account Control] dialog box appears Click [Continue] or [Yes]. Read the contents of License Agreement, and then click [Yes].
  • Page 327 Start the installation. (1) Check the installation directory. To change the installation directory, click [Browse], and then select a folder. If you do not want to add NetSpot Device Installer to the [Start] menu, clear the [Add to Start Menu] check box.
  • Page 328 NOTE About Plug-ins You can expand the functions of NetSpot Device Installer by adding Plug-Ins. For more details on Plug-ins, see Readme of NetSpot Device Installer. To display the Readme, click [ ] in [NetSpot Device Installer for TCP/IP] in the [Additional Software Programs] screen in CD-ROM Setup.
  • Page 329: Using Netspot Device Installer

    07K5-06E Using NetSpot Device Installer Procedure for Running NetSpot Device Installer You can run NetSpot Device Installer in either of the following two ways. Running the Installed NetSpot Device Installer Running NetSpot Device Installer Directly from the Supplied CD-ROM Running the Installed NetSpot Device Installer Run NetSpot Device Installer.
  • Page 330 If the above screen does not appear "Basic Operations/Various Information for Windows" If the [AutoPlay] dialog box appears Click [Run AUTORUN.EXE]. If the [User Account Control] dialog box appears Click [Continue] or [Yes]. Click [Start] for [NetSpot Device Installer for TCP/IP]. If [License Agreement] appears, read the contents, and then click [Yes].
  • Page 331: Uninstalling Netspot Device Installer

    If NetSpot Device Installer is not found in the [Start] menu Double-click [rmnsdi.bat] in the following location. "\Documents and Settings\<the user name>\Local Settings\Application Data\canon.jp\nsdi" in the drive on which the system is installed "\Users\<the user name>\AppData\Local\canon.jp\nsdi" in the drive on which the system is installed If NetSpot Device Installer cannot be uninstalled completely See Readme in the folder in which NetSpot Device Installer is installed.
  • Page 332: Managing Print Jobs

    07K5-06H Managing Print Jobs You can check/delete the job currently being printed or check print logs using the Remote UI. You can also delete the job currently being printed using a method other than the Remote UI. "Canceling a Job" Before managing print jobs, see "Attention (Job Manager)."...
  • Page 333 Checking Print Logs Start the Remote UI. "Starting the Remote UI" Select [Print Log] from the [Job Manager] menu.
  • Page 334: Attention (job Manager)

    07K5-06J Attention (Job Manager) NOTE About [Document Name] A job file name of up to 128 characters can be displayed. If the number of characters exceeds the range, the characters after the limited number are not displayed, or some characters are not displayed properly. Also, depending on the application, the application name may be added to the beginning of the file name.
  • Page 335: Checking The Printer Settings

    07K5-06K Checking the Printer Settings You can check the printer status, network settings, and so on by printing Status Print. Status Print is designed to be printed on A4 paper. Be sure to use A4 paper. You can also check the network settings and so on using the following software. "Remote UI"...
  • Page 336 "Printing Cannot Be Performed (via the Print Server)"...
  • Page 337: Setting The Administrator Password

    You can specify the settings by accessing the FTP server of the printer using Command Prompt. "NetSpot Device Installer" You can specify the settings using the Canon software, NetSpot Device Installer, in the supplied CD-ROM. Start the Remote UI, and then log in as Administrator.
  • Page 338 Set the administrator password. (1) Set the administrator password. (2) Click [OK]. Enter the password currently being used. If you set the administrator password for the first time, you do not need to enter the [Current Password] password. [New Password] Enter a new desired password.
  • Page 339: Specifying The Device Name Or Administrator Information

    You can specify the settings by accessing the FTP server of the printer using Command Prompt. "NetSpot Device Installer" You can specify the settings using the Canon software, NetSpot Device Installer, in the supplied CD-ROM. Start the Remote UI, and then log in as Administrator.
  • Page 340 Specify the device name or administrator information. (1) Specify the settings for each option as needed. (2) Click [OK]. [Device Name] Enter the printer name. [Location] Enter the location to install the printer. [Administrator] Enter the name of the printer administrator. [Phone] Enter the telephone number of the printer administrator.
  • Page 341: Security Settings

    07K5-06S Security Settings Restricting the Users Who Can Print Restricting the Users Who Can Monitor/Change the Settings Using the SNMP Protocol Restricting the Users Who Can Perform Multicast Discovery Restricting the Users Who Can Access Restricting the FTP Access from End-Users Obtaining the Security Access Logs NOTE Software to be used for the security settings...
  • Page 342: Restricting The Users Who Can Print

    07K5-06U Restricting the Users Who Can Print This section describes the procedure for specifying the settings using the Remote UI. To specify the settings using FTP Client, see "FTP Client." NOTE When restricting printing Only printing is restricted, but accessing the Remote UI is not restricted. If restricted users try to print, the message <Cannot Print>...
  • Page 343 Select the [Restrict TCP/IP Printing] check box. Select [Permit Specified Addresses] or [Reject Specified Addresses]. [Permit Specified Addresses] Only users specified in [IP Addresses] can perform printing. [Reject Specified Addresses] Users specified in [IP Addresses] cannot perform printing. Set the IP address. (1) Enter the IP address of a computer for which you permit or reject printing.
  • Page 344 You can also enter IP addresses as follows. Input Example of the IP Method for Entering IP Addresses Addresses If you want to enter the IP addresses of consecutive numbers, place "-" (hyphen) between the address of the smallest number and that of the largest number.
  • Page 346: Restricting The Users Who Can Monitor/change The Settings Using The Snmp Protocol

    07K5-06W Restricting the Users Who Can Monitor/Change the Settings Using the SNMP Protocol This section describes the procedure for specifying the settings using the Remote UI. To specify the settings using FTP Client, see "FTP Client." Start the Remote UI, and then log in as Administrator. "Starting the Remote UI"...
  • Page 347 If you do not want to use the SNMP v. 1 protocol Set [SNMP v. 1] to [Off]. If [Off] is specified, you may not be able to use the Canon utility software. Consult your network administrator before selecting [Off].
  • Page 348 If you do not want to use the SNMP v. 3 protocol Set [SNMP v. 3] to [Off]. If the SNMP v. 3 protocol settings are not displayed If you change the settings for the SNMP v. 3 protocol using software other than the Remote UI, the settings are not displayed in the Remote UI.
  • Page 349 Enter the IP address by separating the numbers with "." (period), for example, AAA.BBB.CCC.DDD. (2) Click [Add]. You can also enter IP addresses as follows. Input Example of the IP Method for Entering IP Addresses Addresses If you want to enter the IP addresses of consecutive numbers, place "-" (hyphen) between the address of the smallest number and that of the largest number.
  • Page 350 Click [OK].
  • Page 351: Restricting The Users Who Can Perform Multicast Discovery

    07K5-06X Restricting the Users Who Can Perform Multicast Discovery This section describes the procedure for specifying the settings using the Remote UI. To specify the settings using FTP Client, see "FTP Client." NOTE Multicast discovery This is a function that searches for certain devices using Service Location Protocol (SLP). By using the multicast discovery function, you can search for only the devices whose values in [Scope Name] are verified, using the service location protocol (SLP) from utility software, such as NetSpot Device Installer.
  • Page 352 Select the [Restrict Multicast Discovery] check box. Select [Respond to Specified IP Addresses] or [Do Not Respond to Specified Addresses]. Only users specified in [IP Addresses] can respond to searches that used [Respond to Specified IP Addresses] the multicast discovery function. Users specified in [IP Addresses] cannot respond to searches that used [Do Not Respond to Specified Addresses] the multicast discovery function.
  • Page 353 You can also enter IP addresses as follows. Input Example of the IP Method for Entering IP Addresses Addresses If you want to enter the IP addresses of consecutive numbers, place "-" (hyphen) between the address of the smallest number and that of the largest number.
  • Page 355: Restricting The Users Who Can Access

    07K5-06Y Restricting the Users Who Can Access This section describes the procedure for specifying the settings using the Remote UI. To specify the settings using FTP Client, see "FTP Client." NOTE When restricted users access to print or perform some other operation The message <Network Board Error>...
  • Page 356 Select the [Restrict MAC Address Access] check box. Select [Permit Specified Addresses] or [Reject Specified Addresses]. IMPORTANT When [Permit Specified Addresses] is selected You cannot access from an unauthorized MAC address. Therefore, confirm the MAC address when entering it. If there is no corresponding MAC address, you cannot access the network. In this case, you can access the network by initializing the network settings.
  • Page 357 (2) Click [Add]. NOTE When deleting a set MAC address (1) Select a MAC address you want to delete. (2) Click [Delete]. Click [OK].
  • Page 358: Restricting The Ftp Access From End-users

    07K5-070 Restricting the FTP Access from End-Users This section describes the procedure for specifying the settings using the Remote UI. To specify the settings using FTP Client, see "FTP Client." Start the Remote UI, and then log in as Administrator. "Starting the Remote UI"...
  • Page 359 Click [OK].
  • Page 360: Obtaining The Security Access Logs

    07K5-071 Obtaining the Security Access Logs You can obtain the security access logs (information about the date and time when the access was blocked, IP address, port number, and restriction type) when access from a user restricted in [IP Address Range Settings] is blocked. This section describes the procedure for specifying the settings using the Remote UI.
  • Page 361 Select a check box for the type of logs which you want to obtain. The security access log is recorded when access from a user who is [Rejected TCP/IP Print Jobs] rejected to perform the TCP/IP printing is blocked. The security access log is recorded when access from a user who is [Rejected SNMP Monitoring/Setting Changes] rejected to monitor/change the SNMP setting is blocked.
  • Page 362 To check the obtained security access logs "Checking the Security Access Logs"...
  • Page 363: Checking The Security Access Logs

    07K5-072 Checking the Security Access Logs You can check the obtained security access logs using the Remote UI. It also allows you to save or clear the security access logs. Start the Remote UI, and then log in as Administrator. "Starting the Remote UI"...
  • Page 364 [Update Now] Clicking this button obtains information about the date and time from the SNTP server. Reflects the obtained status to [Date and Time] and [SNTP Server Log] according to success or failure of obtaining information. For details on the SNTP settings, see "Configuring the Protocol Settings."...
  • Page 365: Troubleshooting

    07K5-073 Troubleshooting Printer Unit Problems Printing Cannot Be Performed The Printer Takes a Long Time to Start the Print Job You Cannot Turn the Printer ON All the Indicators on the Network Interface Are Off Driver Problems You Cannot Install the Printer Driver You Cannot Uninstall the Printer Driver The Printer Driver Settings Cannot Be Changed "Profiles"...
  • Page 366: Printing Cannot Be Performed

    07K5-074 Printing Cannot Be Performed The solutions for when printing cannot be performed vary depending on your environment. See the solutions according to your environment. If You Are Using the Printer by Direct Connection If the printer is connected by a USB cable "Printing Cannot Be Performed (USB Connection)"...
  • Page 367: Printing Cannot Be Performed (usb Connection)

    07K5-075 Printing Cannot Be Performed (USB Connection) If you cannot print when the printer is connected to the computer by a USB cable, check the problem following the questions below. <Question 1> Is the printer turned ON? To <Question 2> Turn the printer ON.
  • Page 368 Try the following point. If you are using a hub, connect the printer to the computer directly. If you are using a long USB cable, replace it with the short one. Connected If you have another USB cable, use it. If printing is not performed, proceed to <Question 4>.
  • Page 369 If printing does not work, proceed to <Question 9>. <Question 9> Uninstall the USB class driver, and then install the printer driver again. "Uninstalling the USB Class Driver" "Uninstalling the Printer Driver" "Installing the Printer Driver" If printing does not work, contact your local authorized Canon dealer.
  • Page 370: Printing Cannot Be Performed (lan Connection)

    07K5-076 Printing Cannot Be Performed (LAN Connection) If you cannot print when the printer is connected to the computer by a LAN cable, check the problem following the questions below. <Question 1> Is the printer turned ON? To <Question 2> Turn the printer ON.
  • Page 371 The 100 indicator is on. The hardware of the printer is in an abnormal condition. The ERR indicator is on. Contact your local authorized Canon dealer to request service. "All the Indicators on the Network Interface Are Off" All the indicators are off.
  • Page 372 Check that the IP address is set properly using the PING command. "Basic Operations/Various Information for Windows" To <Question 7> Set the IP address properly. Not set "Setting the IP Address" <Question 7> Is the port to be used selected correctly? "Basic Operations/Various Information for Windows"...
  • Page 373 Printable Make resident software invalid including security software. Not printable Contact your local authorized Canon dealer.
  • Page 374: Printing Cannot Be Performed (via The Print Server)

    07K5-077 Printing Cannot Be Performed (via the Print Server) If you cannot print when the printer is used via the print server, check the problem following the questions below. <Question 1> Is the printer turned ON? To <Question 2> Turn the printer ON. "You Cannot Turn the Printer ON"...
  • Page 375 Connected To <Question 4> Connect the cable properly. Unconnected "Connecting the Printer and Computer" <Question 4> Can your computer be connected to the print server or the shared printer? Can be connected To <Question 5> "The Print Server for Connection Cannot Be Found" Cannot be connected "The Shared Printer Cannot Be Accessed"...
  • Page 376 &KDQJH WKH LQVWDOODWLRQ PHWKRG WR WKH ORFDO LQVWDOODWLRQ LQVWDOOLQJ WKH SULQWHU GULYHU ZLWK WKH &'520  If printing does not work, proceed to <Question 9>. <Question 9> Can another client print? Printable Make resident software invalid including security software. Not printable Contact your local authorized Canon dealer.
  • Page 377: The Print Server For Connection Cannot Be Found

    07K5-078 The Print Server for Connection Cannot Be Found Perform one of the following solutions according to the cause. <Cause 1> The LAN cable is not connected properly. Solution Connect the print server to the client computer with the LAN cable properly. <Cause 2>...
  • Page 378: The Shared Printer Cannot Be Accessed

    07K5-079 The Shared Printer Cannot Be Accessed Perform one of the following solutions according to the cause. <Cause 1> The user of the computer to be used is not registered, or the password is not specified. Register the user of the computer to be used or specify the password on the print server. Solution For more details, ask your network administrator.
  • Page 379: The Printer Takes A Long Time To Start The Print Job

    07K5-07A The Printer Takes a Long Time to Start the Print Job <Cause 1> The printer cools down itself so that the print quality is maintained (especially after paper with a narrower width is printed). Please wait a moment. The printer cools down the inside automatically. Solution Printing resumes after cooling down the inside.
  • Page 380: You Cannot Turn The Printer On

    07K5-07C You Cannot Turn the Printer ON Perform one of the following solutions according to the cause. <Cause 1> The power plug is unplugged from the AC power outlet. Solution Plug the power plug into the AC power outlet. <Cause 2> The printer is plugged to an extension cord or multiple power strip. Solution Plug the power plug directly into an AC power outlet.
  • Page 381: All The Indicators On The Network Interface Are Off

    <Cause 4> Cannot communicate with the hub. Solution Make sure that the power of the hub is on. <Cause 5> The hardware of the printer is in an abnormal condition. Solution Contact your local authorized Canon dealer to request service.
  • Page 382: You Cannot Install The Printer Driver

    07K5-07F You Cannot Install the Printer Driver If a problem occurs during the installation Select a problem during the installation from any of the following. Connection with a USB cable "The Printer Is Not Recognized Automatically (Easy Installation)" Connection with a LAN cable "The Printer Cannot Be Searched for (Auto Setup)"...
  • Page 383: The Printer Is Not Recognized Automatically (easy Installation)

    07K5-07H The Printer Is Not Recognized Automatically (Easy Installation) Perform one of the following solutions according to the cause. <Cause 1> The printer is not turned ON. Solution Turn the printer ON. <Cause 2> The USB cable is not connected properly. Make sure that the printer and computer are properly connected with the USB cable.
  • Page 384: The Printer Cannot Be Searched For (auto Setup)

    07K5-07J The Printer Cannot Be Searched for (Auto Setup) If the printer cannot be searched for (no devices are displayed in [Printer List]), perform the following procedure. Make sure that the LAN cable is connected properly, and the printer is turned ON. "Connecting the Printer and Computer"...
  • Page 385: You Cannot Uninstall The Printer Driver

    07K5-07K You Cannot Uninstall the Printer Driver Perform the following procedure. Start the uninstaller directly from the supplied CD-ROM, and then uninstall the printer driver. Solution 1 "Starting the Uninstaller from the CD-ROM" "Uninstalling the Printer Driver" Solution 2 Uninstall the USB class driver. "Uninstalling the USB Class Driver"...
  • Page 386: Starting The Uninstaller From The Cd-rom

    07K5-07L Starting the Uninstaller from the CD-ROM Insert the supplied CD-ROM "User Software" into the CD-ROM drive of your computer. When the following screen appears, click [Exit]. If the [AutoPlay] dialog box appears Select [Open folder to view files], and then proceed to Step 4. Display [My Computer] or [Computer].
  • Page 387 Open the folder in which the uninstaller is included. For a 32-bit operating system Open the [English] - [32bit] - [MISC] folders. For a 64-bit operating system Open the [English] - [x64] - [MISC] folders. Double-click the exe file.
  • Page 388 If the [User Account Control] dialog box appears Click [Continue] or [Yes]. For details on the uninstallation, see "Uninstalling the Printer Driver."...
  • Page 389: Uninstalling The Usb Class Driver

    From the [Start] menu, select [Control Panel], and then double-click [Programs and Features]. Make sure that [Canon LBP6310] is not displayed. (1) Make sure that [Canon LBP6310] is not displayed in the dialog box. (2) Click [ ] to close the dialog box.
  • Page 390 Display [Device Manager]. 1. From the [Start] menu, select [Control Panel]. 2. &OLFN >3HUIRUPDQFH DQG 0DLQWHQDQFH@ >6\VWHP@ 3. &OLFN WKH >+DUGZDUH@ WDE >'HYLFH 0DQDJHU@ 1. From the [Start] menu, select [Control Panel]. 2. &OLFN >+DUGZDUH DQG 6RXQG@ RU >+DUGZDUH@ >'HYLFH 0DQDJHU@ 1.
  • Page 391 If the USB class driver is under [Other Devices] Select the USB class driver which is displayed as [Unknown device], and then uninstall it. Click [OK]. Click [ ] to close the [Device Manager] dialog box. Disconnect the USB cable from the computer, then restart Windows.
  • Page 392: The Printer Driver Settings Cannot Be Changed

    07K5-07S The Printer Driver Settings Cannot Be Changed If [Spooling at Host] (whether the print data are processed in the computer) is set to [Disabled], you cannot change the driver settings because some options are unavailable. To change the settings, set [Spooling at Host] to [Auto] using the following procedure. Open the printer folder.
  • Page 393: Profiles" Cannot Be Selected Or Edited

    07K5-07U "Profiles" Cannot Be Selected or Edited When the [Allow Profile Selection] and [Allow Setting Edition] check boxes are cleared, selecting and editing a "Profile" are restricted. To select or edit a "Profile", select the check box using the following procedure. Open the printer folder.
  • Page 394 You need administrator rights to change the setting. Contact your system administrator. Click [OK].
  • Page 395: The Status Of The Paper Feeder Cannot Be Obtained Automatically

    07K5-07W The Status of the Paper Feeder Cannot Be Obtained Automatically If you cannot specify the settings for Drawer 2 (optional) in [Paper Source] or [Register Paper Sizes], specify the status of the paper feeder using the following procedure. Open the printer folder. "Basic Operations/Various Information for Windows"...
  • Page 396 If the status of the paper feeder is not obtained Remove the paper feeder once, and then install it again. If the status of the paper feeder cannot be obtained even by installing it again, see the following and make sure that the printer and computer can communicate with each other.
  • Page 397: Paper Jams

    07K5-07X Paper Jams Before removing jammed paper, see "Attention (Paper Jams)." When a paper jam occurs, the (Paper Jam) indicator (orange) blinks, and messages appear in the Printer Status Window. Remove paper jammed in each area in the order of the displayed areas in the message. Message and Clearance Procedure Paper Jam Area (1) "Clearing Paper Jams (Multi-purpose Tray)"...
  • Page 398: Attention (paper Jams)

    07K5-07Y Attention (Paper Jams) "Important Safety Instructions" also. CAUTION Do not take your hands off the transport guide. Do not take your hands off the transport guide until it moves back to its original position when tilting the transport guide toward you.
  • Page 400: Clearing Paper Jams (multi-purpose Tray)

    07K5-080 Clearing Paper Jams (Multi-purpose Tray) Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but perform a procedure for another area which is displayed in a message. Next, proceed to the clearing procedure for another area which is displayed in the message.
  • Page 401: Clearing Paper Jams (paper Drawer)

    07K5-081 Clearing Paper Jams (Paper Drawer) Pull out the paper drawer. If the paper feeder is installed, pull out the paper drawer of the paper feeder also. Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but proceed to Step 3 and perform the clearing procedure for another area which is displayed in the message.
  • Page 402: Clearing Paper Jams (duplex Unit)

    07K5-082 Clearing Paper Jams (Duplex Unit) Pull out the paper drawer. Holding the green tab (A), open the duplex print transport guide. Remove the paper by pulling it gently. If the jammed paper cannot be removed easily, do not try to remove it forcefully but proceed to Step 4. Holding the green tab, close the duplex print transport guide firmly.
  • Page 403 Insert the paper drawer in the printer. Open the duplex unit cover. Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but proceed to Step 8 and perform the clearing procedure for another area which is displayed in the message.
  • Page 404 (3) "Clearing Paper Jams (Duplex Unit)" "Clearing Paper Jams (Inside the Output Area)" "Clearing Paper Jams (Inside the Front Cover)"...
  • Page 405: Clearing Paper Jams (inside The Output Area)

    07K5-083 Clearing Paper Jams (Inside the Output Area) Open the rear cover. Remove the paper by pulling it gently. If you cannot remove the paper easily, do not try to remove it forcefully but proceed to Step 3 and perform the clearing procedure for another area which is displayed in the message.
  • Page 406: Clearing Paper Jams (inside The Front Cover)

    07K5-084 Clearing Paper Jams (Inside the Front Cover) If you are using the multi-purpose tray, close it. Open the front cover while pressing the open button. Remove the toner cartridge. Immediately place the removed toner cartridge into the original protective bag or wrap it with a thick cloth. For details on handling the toner cartridge, see "Attention (Toner Cartridge)."...
  • Page 407 Holding the green tab (A), tilt the transport guide toward you. Do not take your hands off the transport guide until it moves back to its original position in Sep 6. Remove the paper by pulling it gently. Remove the jammed paper as horizontally as possible to prevent unfixed toner from spilling. Move the transport guide back to its original position slowly.
  • Page 408 Close the front cover. (Paper Jam) indicator turns off, and the printer is ready to print. If you cannot close the front cover Make sure that the toner cartridge is installed in the printer properly. Do not try to forcefully close the front cover, as this may damage the printer.
  • Page 409: The Alarm Indicator Is On/blinking

    If the message does not reappear, the printer is ready. If the message reappears, you need to request service. Follow the procedure below, and then contact your local authorized Canon dealer to request service. Note down the error code displayed in the Printer Status Window.
  • Page 410 Contact your local authorized Canon dealer to request service. When contacting your Canon dealer, please report also the error code which you noted down in Step 2. If you are not sure what the problem is, contact your local authorized Canon dealer.
  • Page 411 Solve the problem following the message displayed in the Printer Status Window. "A Message Appears in the Printer Status Window" If the Printer Status Window is not displayed "Printer Status Window"...
  • Page 412: A Message Appears In The Printer Status Window

    If the service error appears even after cycling the power of the printer, turn the printer OFF, and then Solution contact your local authorized Canon dealer. When contacting your Canon dealer, please report the displayed error code and problems. Incompatible Printer <Cause> The connected printer cannot be used.
  • Page 413 Cannot Communicate with Server <Cause> The client computer cannot communicate with the print server. Solution Check the status of the print server and your computer. Communication Error <Cause> The USB cable is not connected, or the printer is not turned ON. Solution 1 Connect the USB cable.
  • Page 414 <Cause> Data transfer to the printer timed out, or a transfer error has occurred. Clicking [ ] (Resolve Error) continues printing. Solution 1 However, the error message may appear again. Cancel the print job, and then print again. Solution 2 "Canceling a Job"...
  • Page 415 Updating Firmware <Cause> The firmware is being updated. Solution Please wait a moment. Front Cover Open <Cause> The front cover is open. Solution Close the front cover. Insufficient Memory <Cause> The memory on the computer or server is insufficient. Solution Exit unnecessary applications.
  • Page 416 Check the Paper <Cause> Printing is stopped to check if the paper loaded in the multi-purpose tray is appropriate. If appropriate paper is loaded, click [ ] (Resolve Error). Solution 1 Load appropriate paper. Solution 2 "Loading Paper in the Multi-purpose Tray"...
  • Page 417: Poor Printout Results

    07K5-087 Poor Printout Results Paper curls or creases. Paper Curls Paper Creases Streaks (lines) appear. White Streaks (Lines) Appear Unevenness or smudge marks appear. Printing Is Uneven Printed Pages Have White Specks Toner Stain or Toner Peeling Occurs The Printed Paper Has Smudge Marks The Printed Paper Has Vertical Streaks Smudge Marks of Spattering Toner Appear around the Text or Patterns The Back of the Printed Paper Has Smudge Marks...
  • Page 418 NOTE Contacting your local authorized Canon dealer If a problem that is not indicated in the e-Manual occurs, if none of the suggested measures solve the problem, or if you cannot determine the problem, contact your local authorized Canon dealer.
  • Page 419: Paper Curls

    07K5-088 Paper Curls Perform one of the following solutions according to the cause. <Cause 1> Damp paper is used. Replace the paper with new paper in an unopened package. Solution 1 "Precautions for Paper" Perform the following procedure in the printer driver when you are using plain paper (60 to 90 g/m Solution 2 1.
  • Page 420: Paper Creases

    07K5-089 Paper Creases Perform one of the following solutions according to the cause. <Cause 1> Paper is not loaded properly in the paper drawer or multi-purpose tray. Load the paper properly. Solution "Loading Paper in the Paper Drawer" "Loading Paper in the Multi-purpose Tray" <Cause 2>...
  • Page 421: White Streaks (lines) Appear

    07K5-08A White Streaks (Lines) Appear Perform one of the following solutions according to the cause. <Cause 1> The toner cartridge is almost out of toner. Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, Solution and then reinstall the toner cartridge.
  • Page 422: Printing Is Uneven

    07K5-08C Printing Is Uneven Perform one of the following solutions according to the cause. <Cause 1> Paper is too moist or too dry. Replace the paper with new paper in an unopened package. Solution "Precautions for Paper" <Cause 2> The toner cartridge is almost out of toner. Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, Solution and then reinstall the toner cartridge.
  • Page 423: Printed Pages Have White Specks

    07K5-08E Printed Pages Have White Specks Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 2> Damp paper is used. Replace the paper with new paper in an unopened package.
  • Page 424: Toner Stain Or Toner Peeling Occurs

    07K5-08F Toner Stain or Toner Peeling Occurs Perform one of the following solutions according to the cause. <Cause 1> The setting for [Paper Type] is not specified properly. Specify [Paper Type] properly. Solution "Basic Printing Procedure" <Cause 2> Appropriate paper is not being used. Replace the paper with that which can be used with this printer.
  • Page 425: The Printed Paper Has Smudge Marks

    07K5-08H The Printed Paper Has Smudge Marks Perform the following procedure. <Cause> The fixing roller is dirty. Clean the fixing roller. Solution "Cleaning the Inside of the Printer"...
  • Page 426: The Printed Paper Has Vertical Streaks

    07K5-08J The Printed Paper Has Vertical Streaks Perform one of the following solutions according to the cause. <Cause 1> Depending on the paper type or the operating environment, vertical streaks may appear on the printed paper. Replace the paper with new paper in an unopened package. Solution 1 "Precautions for Paper"...
  • Page 427: Smudge Marks Of Spattering Toner Appear Around The Text Or Patterns

    07K5-08K Smudge Marks of Spattering Toner Appear around the Text or Patterns Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper"...
  • Page 428: The Back Of The Printed Paper Has Smudge Marks

    07K5-08L The Back of the Printed Paper Has Smudge Marks Perform the following procedure. <Cause> The size of the print data was larger than that of the loaded paper. Solution Check if the size of the print data matches that of the loaded paper.
  • Page 429: The Overall Print Result Is Dark

    07K5-08R The Overall Print Result Is Dark Perform one of the following solutions according to the cause. <Cause 1>The setting for [Toner Density] is not appropriate. Adjust [Toner Density] in the printer driver to a lighter setting. Solution "Adjusting the Toner Density" <Cause 2>...
  • Page 430: Residual Images Appear On Non-printed Areas

    07K5-08S Residual Images Appear on Non-printed Areas Perform one of the following solutions according to the cause. <Cause 1> Appropriate paper is not being used. Replace the paper with that which can be used with this printer. Solution "Usable Paper" <Cause 2>...
  • Page 431: White Dust Is Attached To The Printed Transparencies

    07K5-08U White Dust Is Attached to the Printed Transparencies Perform the following procedure. <Cause> You print transparencies after printing paper other than transparency continuously. Solution Wipe and remove the chipped paper with a soft cloth.
  • Page 432: The Overall Print Result Is Faint

    07K5-08W The Overall Print Result Is Faint Perform one of the following solutions according to the cause. <Cause 1>The setting for [Toner Density] is not appropriate. Adjust [Toner Density] in the printer driver to a darker setting. Solution "Adjusting the Toner Density" <Cause 2>...
  • Page 433: Colored Lines And Text Appear Faded

    07K5-08X Colored Lines and Text Appear Faded Perform the following procedure. <Cause> Thin lines or text was printed. Perform the following procedure in the printer driver. 1. Display the [Quality] sheet. Solution 2. Click [Advanced Settings]. 3. Set [Print Colored Text and Lines in Black] to [On].
  • Page 434: The Printing Position Is Skewed

    07K5-08Y The Printing Position Is Skewed Perform one of the following solutions according to the cause. <Cause 1> [Gutter] is specified. Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. Solution 2. Click [Gutter]. 3. Set [Gutter] to "0." <Cause 2>...
  • Page 435: A Portion Of The Page Is Not Printed

    07K5-090 A Portion of the Page Is Not Printed Perform one of the following solutions according to the cause. <Cause 1> The setting for the scaling factor is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Page Setup] sheet. 2.
  • Page 436: Data Is Reduced And Printed

    07K5-091 Data Is Reduced and Printed Perform the following procedure. <Cause 1> The setting for the scaling factor is not appropriate. Perform the following procedure in the printer driver. 1. Display the [Page Setup] sheet. 2. Clear the [Manual Scaling] check box. Solution 1 If the [Manual Scaling] check box is cleared, the scale factor will be set according to [Page Size] and [Output Size] automatically.
  • Page 437: The Next Page Is Printed From Halfway Across The Previous

    07K5-092 The Next Page Is Printed from Halfway across the Previous Page Perform the following procedure. <Cause> "Line Spacing" or "Lines/Page" in the application is not specified properly. Specify the settings for "Line Spacing" or "Lines/Page" in the application so that the data fits in one page, and then print again.
  • Page 438: Blank Paper Is Output (nothing Is Printed On The Paper)

    07K5-093 Blank Paper Is Output (Nothing Is Printed on the Paper) Perform one of the following solutions according to the cause. <Cause 1> The toner cartridge was installed with the sealing tape still attached. Take the toner cartridge out of the printer, pull out the sealing tape, and reinstall the toner cartridge. Solution "Toner Cartridge Replacement"...
  • Page 439: The Overall Surface Of The Paper Is Printed In Black Completely

    07K5-094 The Overall Surface of the Paper Is Printed in Black Completely Perform the following procedure. <Cause> The drum in the toner cartridge is deteriorated. Replace the toner cartridge with a new one. Solution "Toner Cartridge Replacement"...
  • Page 440: The Printout Is Different From What Is Displayed On Screen

    07K5-095 The Printout Is Different from What Is Displayed on Screen Perform the following procedure. <Cause> This problem may occur in some applications depending on the processing type of the print data. Performing the following procedure in the printer driver may be able to solve the problem. 1.
  • Page 441: The Flap Of The Printed Envelope Sticks

    07K5-096 The Flap of the Printed Envelope Sticks Perform the following procedure. <Cause> The envelope is inappropriate. Replace the envelope with that which can be used with this printer. Solution "Usable Paper"...
  • Page 442: Multiple Sheets Of Paper Are Fed At A Time

    07K5-097 Multiple Sheets of Paper Are Fed at a Time Perform the following procedure. <Cause> You are using paper which tends to be fed at a time. Fan the paper thoroughly, and then align the edges of the stack properly on a hard, flat surface. Solution...
  • Page 443: Appendix

    07K5-098 Appendix Basic Operations/Various Information for Windows...
  • Page 444: Basic Operations/various Information For Windows

    07K5-099 Basic Operations/Various Information for Windows Displaying [My Computer] or [Computer] Displaying the CD-ROM Top Page Checking the IP Address Using the PING Command Checking the Processor Version of Windows Vista, 7, or Server 2008 Printing a Test Page in Windows Checking the Bi-directional Communication Displaying the Printer Folder Checking Printers in the Print Server...
  • Page 445 Enter "ping <the IP address of the printer>", then press the [ENTER] key on your keyboard. Input example: "ping 192.168.0.215" Correctly enter the IP address which is set for the printer. If the wrong IP address is entered, you cannot obtain an appropriate check result.
  • Page 446 &OLFN >6\VWHP DQG 0DLQWHQDQFH@ RU >6\VWHP DQG 6HFXULW\@ >6\VWHP@ Double-click [System]. Check the processor version. For a 32-bit operating system [32-bit Operating System] is displayed. For a 64-bit operating system [64-bit Operating System] is displayed. Printing a Test Page in Windows You can check the operations of the printer driver by printing a test page in Windows.
  • Page 447 Print a test page. (1) Display the [General] sheet. (2) Click [Print Test Page] to print a test page. Checking the Bi-directional Communication Open the printer folder. Displaying the Printer Folder Right-click the icon for this printer, and then select [Properties] or [Printer properties] from the pop- up menu.
  • Page 448 Check the bi-directional communication. (1) Display the [Ports] sheet. (2) Check the [Enable bidirectional support] check box is selected. IMPORTANT Do not clear the [Enable bidirectional support] check box. If the check box is cleared, you cannot perform printing. Displaying the Printer Folder From the [Start] menu, select [Printers and Faxes].
  • Page 449 )URP WKH >6WDUW@ PHQX VHOHFW >$OO 3URJUDPV@ RU >3URJUDPV@ >$FFHVVRULHV@ >:LQGRZV ([SORUHU@ Check printers in the print server. (1) Select the print server from [My Network Places] or [Network]. (2) Check the icon for this printer is displayed. Checking the Port Open the printer folder.
  • Page 450 Setting for [Device Type] when Setting a Port If the printer cannot be detected when setting a port, set [Device Type] as follows. (1) Select [Standard], and then select [Canon Network Printing Device with P9100]. (2) Click [Next].
  • Page 451: Office Locations

    30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.
  • Page 452: For Windows 8 Users

    07K5-09S For Windows 8 Users This printer supports Windows 8. Such as the operation procedures or descriptions for when you are using Windows 8, refer to the descriptions of Windows Vista/7. This section describes cautions for when you are using this printer with Windows 8.

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