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INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING:
If the information in these
instructions is not followed exactly, a re or
explosion may result causing property damage,
personal injury or death.
FOR YOUR SAFETY
Installation and service must be performed
by a quali ed installer, service agency or the
gas supplier.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch.
• Do not use any phone in your building.
• Immediately call your gas supplier from
a neighbour's phone. Follow the gas
supplier's instructions.
• If you cannot reach your gas supplier call
the re department.
Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.
This appliance may be installed in an aftermarket
permanently located, manufactured home (USA only)
or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless a
certi ed kit is used.
This appliance is suitable for installation in a
bedroom or bed sitting room.
030615-48
SERIAL #
TCWS38
INSTALLATION
AND OPERATING
INSTRUCTIONS
MODEL
TCWS38
SERIES D
MODULAR DIRECT VENT
FIREPLACE
TCWS38_D
5056.42523D

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Summary of Contents for Town & Country Fireplaces TCWS38

  • Page 1 SERIAL # WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch. • Do not use any phone in your building. • Immediately call your gas supplier from TCWS38 a neighbour’s phone. Follow the gas supplier’s instructions. INSTALLATION • If you cannot reach your gas supplier call the re department. AND OPERATING Do not store or use gasoline or other ammable...
  • Page 2: Table Of Contents

    Table of Contents Table of Contents Caution ..............3 Wall Termination Venting Chart ......21 Safety ..............3 Roof Termination Venting Chart ......22 Important Note for the Commonwealth Vent Terminal Clearance ........25 of Massachusetts: ........... 4 Vent Terminal Minimum Clearances ..... 25 Fireplace Dimensions ..........
  • Page 3: Caution

    Caution FOR YOUR SAFETY - Do not install or operate your Town & Country replace without rst reading and understanding this manual. Any installation or operational deviation from the fol- lowing instructions voids the Town & Country Fireplaces Warranty and may prove hazardous. This appliance and its individual shut off valve must be disconnected from gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psig (3.5 kPa).
  • Page 4: Important Note For The Commonwealth Of Massachusetts

    Important Note for the Commonwealth of Massachusetts: From Massachusetts Rules and Regulations 248 CMR 5.08: For all side wall horizontally vented gas fuelled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above nished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satis ed.
  • Page 5: Fireplace Dimensions

    Fireplace Dimensions Fig. #1 57 15/16" 5 15/16" 48 7/16" 7 5/8" 45 1/16" 23 7/16" 29 3/4" 22 1/8" 22 1/8" 40 7/16" 25 7/16" Minimum Clearances to Combustible Material Fig. #2 NON-COMBUSTIBLE ZONE. COMBUSTIBLE FRAMING AND STEEL FRAMING DO NOT INSTALL ANY COMBUSTIBLE MATERI- FINISH WALL ABOVE STANDOFFS AL, ELECTRICAL WIRING OR GAS PLUMBING IN...
  • Page 6: Installation Requirements

    Installation Requirements Fig. #4 The Town & Country Fireplace installation and venting must conform to the current CAN/CGA-B149 installation code (in Canada) or the current National Fuel Gas Code, ANSI Z223.1 (in the USA), and approved per local codes. Only quali ed (licensed or trained) personnel should install this product.
  • Page 7: Standoffs

    Standoffs Fig. #8 The standoffs are shipped loose TOP STANDOFFS inside the replace and must be installed on the top and the side of the replace as shown in Fig. #8. Do this once the replace is on site and in position. HANDLE CONTROL Locating The Fireplace...
  • Page 8: Framing And Finishing

    Framing and Finishing Note: The replace should be in place Chase Insulation: position. Secure the steel frame to the framing When installing this and venting installed before framing in brackets on each side of the unit. Ensure that replace against a non-insulated exterior wall or building an enclosure around the unit.
  • Page 9 Fig. #11 Fig. #11a IF FINISHING THE WALL ABOVE THE UNIT NON-COMBUSTIBLE BOARD DETAIL WITH PAINT, THE FRAMING KIT SHIPPED WITH THE UNIT SHOULD BE DISCARDED. U S E F U L L S H E E T S O F CA L C I U M SILICATE BOARD OR EQUIVALENT AND FULL LENGTH METAL STUDS TO NON-COMBUSTIBLE...
  • Page 10: Steel Stud Framing Kit

    Steel Stud Framing Kit TCWS.38FRKIT FRONT VIEW Fig. #14 BEND OUT FRAMING TABS TO FRONT (Fig #16) Each Kit Contains: Item Description Qty. Item Description Qty. SCREW, WAFER #8 x 1/2 INNER CROSS BRACE (Not shown) 39 3/4” L STUD, SIDES 45” L STUD, CENTER 23 1/4”...
  • Page 11: Frame Assembly

    NOTE: Sheet metal par ts have sharp edg es, use caution whe handling. Frame Assembly 1. On a at surface, place 1 upper/lower stud (#4) horizontally. This will become the 6. Position the Lower Cross Brace (7) between the top-most horizontal stud. Stand all pieces up on two side studs and about 6”...
  • Page 12: Adjustable Lintel

    2. Attach the Assembled Frame to the Unit 4. Install Non-Combustible Board Fig. #16 • • Attach the framing kit to the unit. Use drywall screws, #8, to install the (Fig. #16). non-combustible board(Fig. #18). 3. Secure to Existing Framing •...
  • Page 13: Hearth Extension

    Fig. #20 Lintel Adjustment The adjustable lintel assembly has two orientations for desired nishing. A anged edge and a hemmed edge. (Fig #19) The lintel comes factory installed with the ange edge out. If the desired edge is different from the factory setting, use the following steps to change the Lintel edge.
  • Page 14: Electrical

    Electrical FIREBOX ACCESS PANEL The gas control system is located on the right hand side of the rebox behind an access Fig. #23 panel and the decorative rebox panel (if installed). The replace is operated via a wall control and a hand held remote control unit. Note: Installation must be performed by a qulai ed installer, service agency or gas supplier.
  • Page 15: Wall Switch And Remote Control

    Wall Switch and Remote Control Fig. #27 Fig. #28 Fig. #26 TO FIREPLACE Insert a straightened paper clip into Press the ON/OFF button of the Linking the remote control unit to the the “PROGRAM” slot on the wall remote unit. Once the wall unit beeps wall switch.
  • Page 16: Home Automation

    Home Automation The home automation feature supplied with this replace is capable Fig. #30 of controlling the ame and light on/off function with the use of a dry contact relay common to home automation systems. Furthermore, the ame and light level may be modulated from high to low using the 0 - 10 volt analog output available on most home automation systems.
  • Page 17: Gas Supply/Connections

    Gas Supply / Connections Caution: The gas line should be installed by a quali ed service person in accordance with all building codes. This section is intended as a guide for quali ed technicians installing this appliance. Consult local and / or national building codes before proceeding. •...
  • Page 18: Venting

    Venting Before installing venting for this unit, the installer should read these instructions to insure that the proper vent con guration has been selected. Use only Town and Country Termination kits #: TCVT.WTA - Wall Termination Kit TCVT.RTA - Roof Termination Kit Vent system components approved for use with the Town and Country Fireplace are shown in Fig.
  • Page 19: 5056.42523D

    Fig. #33 Fig. #34 TRIM TO LENGTH WALL THIMBLE AND VENT MUST NOT PROTRUDE BEYOND SIDING Wall thimble: Where a vent pipe passes through a combustible wall, a wall thimble/shield must be used to retain insulation and maintain proper clearances. The wall thimble may be cut to length for various wall thicknesses up to 12"...
  • Page 20: 5056.42523D

    Vent pipe: Install vent pipe through the wall thimble and attach to ue outlet collar on top of the replace. Secure all joints with screws and seal with approved "High Temp." self-adhesive aluminum tape provided. Adjust the venting so that the vent pipe does not protrude beyond the outer wall. Wall vent terminal: 1) Engage the terminal with the vent pipe and slide terminal into place.
  • Page 21: Wall Termination Venting Chart

    Wall Termination Venting Chart Fig. #37 48" Pipe length minimum 84 1/2” before rst elbow. NOTE: The vent must not exceed a total length of 68 feet. Any combination of rise and run may be used but must be constrained to the boundaries of this chart. A total of 3 90° elbows or combination of other elbows equalling 90°...
  • Page 22: Roof Termination Venting Chart

    Roof Termination Venting Chart Fig. #38 48" Pipe length minimum before rst NOTE: The vent must not exceed a total length of 68 feet. elbow. Any combination of rise and run may be used but must be constrained to the boundaries of this chart. A total of 4 90° elbows or combination of other elbows equalling 90°...
  • Page 23 Ceiling Opening: Fig. #39 Determine the exact position of the replace so that the vent pipe is centred (if possible) between two building framing members. Lay out the vent system path, minimizing the number of elbows and length of vent. Consult your local building codes prior to 14 1/2”...
  • Page 24 Roof Vent Terminal: Place the roof ashing over top of the vent pipe and seal it to the roof using the methods and materials appropriate for the type of roof on the building. Shingle roof example shown. (Fig. #41) Place the storm collar down over the vent pipe until it is level. Tighten storm collar for a snug t.
  • Page 25: Vent Terminal Clearance

    Vent Terminal Clearance Minimum clearances to the vent terminal must be maintained as Fig. #42 VENT TERMINAL MINIMUM CLEARANCES shown in gure #42 & 43. Measure clearances to the nearest edge of TO ADJACENT STRUCTURES termination hood. NOTE: Vent terminal must not be recessed NOTE: LOCAL CODES OR REGULATIONS MAY REQUIRE DIFFERENT CLEARANCES.
  • Page 26: Vent Pipe Sealant

    Vent Pipe Sealant Fig. #44 APPROVED “HIGH TEMP.” VENT PIPE SELF-ADHESIVE TAPE (SUPPLIED) All outer joints of the vent pipe must be sealed with the approved "High Temperature" self- adhesive aluminium tape provided. Wrap the tape completely around the joint and press rmly in place.
  • Page 27: Vent Restrictor Adjustment

    Vent Restrictor Adjustment The vent restrictor is located on the underside of the rebox top. The unit leaves the Fig. #45 factory with the vent restrictor open. The restrictor is built into the appliance for secondary WALL AND ROOF air ow adjustment. Adjustment enables tuning the air ow for optimum ame appearance TERMINATION and performance for a wide variety of vent con gurations.
  • Page 28: Wall Shield / Ceiling Firestop Thimble

    Wall Shield/ Wall Termination Kit TCVT.WTA Ceiling Firestop Fig. #46 Thimble TCVT.THIMA WALL Fig. #47 TERMINAL 16 1/2" TCVT.9360 16 1/2" WALLSHIELD/CEILING FIRESTOP THIMBLE WALL SHIELD / CEILING FIRESTOP TCVT.THIMA TCVT.THIMA - OPTIONAL 9 5/8" Roof Termination Kit TCVT.RTA Fig. #48 16 1/2"...
  • Page 29: Vent Pipe Dimensions

    Vent Pipe Dimensions Fig. #49 11" 12" PIPE ..10 1/4" 18" PIPE ..16 1/4" 24" PIPE ..22 1/4" 48" PIPE ..46 1/4" 10 15/16" 9 1/2" TCVT.811X12ADJ 11 1/8" TCVT.811X _ _ 13 13/16" 12 9/16" 8 5/16"...
  • Page 30: Vent Offset Chart

    Vent Offset Chart Fig. #50 12" PIPE 18 5/8" 18" 18" PIPE 22 7/8" 22 3/8" 10 7/8" 24" PIPE 27 1/8" 26 1/2" 48" PIPE 44 1/16" 43 1/2" 1 1/4” 11 3/8" ADDING AN ADJUSTABLE SECTION TO PIPE WILL INCREASE OFFSET BY 2 1/8"...
  • Page 31: Firebox Panels Installation

    Firebox Panels Installation Fig. #51 Remove the side panel retainers located on the underside of the rebox heat shield. The retainers are each held in place by one screw.(Fig. #55) 2. Insert the back panel into the rebox by tilting the panel and rest the panel on the seat tabs at the back of the rebox.
  • Page 32: Quick Panel Removal For Valve Service

    Quick Panel Removal for Valve Service Fig. #54 1. Remove front panel base. Also remove rear panel base if Black FRONT PANEL BASE Diamond Burner is tted.(Fig. #54) 2. Push up on the heat shield, at the right end of the unit near the middle, enough to clear the securing tab.
  • Page 33: Finishing Touch Trim Kit Instructions

    Finishing Touch Trim Kit Instructions Fig #58 Place two smaller magnets on back of each side rail. Place two larger magnets on back of the top and bottom rails. Attach the side rails. Even the ends up with the door frame. Attach the top and bottom rails and adjust so mitres are even at the corners.
  • Page 34: Lighting Instructions

    Lighting Instructions FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: - Immediately call your gas supplier from a neighbour's phone. Follow If you do not follow these instructions exactly, a the gas supplier's instructions. fire or explosion may result causing property damage, - If you cannot reach your gas supplier, call the fire department.
  • Page 35: First Fire

    First Fire When lit for the rst time, the replace will emit a slight odor for a couple of hours. This is due to the curing of paints, seal- ants and lubricants used in the manufacturing process. This condition is temporary. Open doors and windows to ventilate area.
  • Page 36 Key Lock Transmission Low battery alarm Thermostat OFF/ Room ON/SMART Temperature CPI mode Set Point: Aux ON Temperature/Level/State Flame ON Split Flow Dimmer ON Comfort fan Fig. #60 Remote Control Transmitter LCD display. Note: Some functions may not be available Attention! •...
  • Page 37 Fireplace Description The Pro ame2 Remote Control Fireplace consists of three elements: Pro ame2 Remote Control Transmitter. Pro ame Integrated Fireplace Control (IFC) board and a wiring harness to connect the IFC to the gas valve and stepper motor (Fig. 25, page 14). Wall mounted Remote Control Receiver (Figs.
  • Page 38 Program button Fig. #61 wall switch electronics Fig. #64 Remote Control Transmitter battery bay Fig. #63 Town & Country wall Fig. #62 wall switch batteries side switch face plate. Using the Remote Control Transmitter Temperature indication Display With the remote control transmitter in the “OFF” position, press the thermostat and mode keys at the same time.
  • Page 39 Remote Flame Control The Pro ame2 has six (6) ame levels. With the replace turned on, and the ame level at maximum height, press the down arrow key once (Fig. 67 Flame level 1) to reduce the ame height by one step until the ame is turned off.
  • Page 40 Remote dimmer control (Light) The auxiliary function controls the AUX power outlet by the dimmable light control. To activate this function use the Mode Key ( g. 59) to index to the light bulb icon ( g. 73). The inten- sity of the output can be adjusted through six (6) levels.
  • Page 41: Maintenance

    APPENDIX Maintenance CAUTION: Turn off gas and electrical power supply (if applicable) and allow ample time for unit to cool before servicing appliance. It is recommended that the replace and its venting should be inspected at least once a year by a quali ed service person. Glass Panel: Warning: Do not operate...
  • Page 42: Tcws.38D Replacement Parts

    TCWS.38D Replacement Parts (WHEN ORDERING, INCLUDE PART NUMBER WITH DESCRIPTION) ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO. #1 TCWS BODY ASSEMBLY........TCWS.38D FINISHING TOUCH TRIM KIT TCWS.8330 #2 GLASS ASSEMBLY ..........GLAS.8328 ORIFICE (2pcs) ..5022.3 #3 FRAMING KIT ..........TCWS.38FRKIT MAIN GAS SUPPLY TUBES (3pcs) ..5019.223 #4 PANEL SETS BURNER SUPPORT...
  • Page 43: Replacement Parts - Valve Control System

    Replacement Parts – Valve Control System (WHEN ORDERING, INCLUDE PART NUMBER WITH DESCRIPTION) ITEM ..DESCRIPTION ..........PART NO. ITEM ..DESCRIPTION ..........PART NO. #1 ..CONTROL ASSEMBLY KIT ....TCCV.95755-B #4 ..TEST FITTING ..........5019.104 #2 ..BULKHEAD ASSEMBLY KIT ....TCRP.8133 #5..
  • Page 44: Wiring Diagram

    Wiring Diagram Fig. #80 TCWS38_D 030615-48 5056.42523D...
  • Page 45: Rating Label Location

    NATURAL GAS/ LP GAS/ EN CASE D’EMPLOI AVEC: DU GAZ NATUREL DU GAZ LP MODEL/ TCWS38 Minimum supply pressure / Pression minimum d’alimentation: 5.0 in/wc / 5.0 po/c.e. 12.5 in/wc / 12.5 po/c.e. MODELE: (For the purpose of input adjustment / dans le but de régler l’alimenation) (1.25 kPa)
  • Page 46 TCWS38_D 030615-48 5056.42523D...
  • Page 47 TCWS38_D 030615-48 5056.42523D...
  • Page 48 © 2015 Copyright Paci c Energy Fireplace Products LTD Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. For technical support, please contact your retailer. Web site: www.townandcountry replaces.net 2975 Allenby Rd., Duncan, BC V9L 6V8 Printed in Canada...

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