Napoleon BIP500RB Instruction Manual page 13

Problem Possible Causes
Burner output on "high" Lack of gas.
setting is too low.
(Rumbling noise and Supply hose is pinched.
fluttering blue flame at
burner surface.) Dirty or clogged orifice.
Spider webs or other matter in venturi
tube.
Propane regulator in "low flow" state.
Infrared burner (if Ceramic tiles overloaded with grease
equipped) flashes back drippings and build-up. Ports are
(during operation the clogged.
burner abruptly makes
a loud "whoosh" sound,
followed by a continuous Burner overheated due to inadequate
blow-torch type sound ventilation (too much grill surface
and grows dim.) covered by griddle or pan.)
Cracked ceramic tile.
Leaking gasket surrounding the
ceramic tile, or a weld failure in the
burner housing.
Solution
Check gas level in propane cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed carefully.
All gas grill valves must be in the off position
when the tank valve is turned on. Turn tank
on slowly to allow pressure to equalize. See
lighting instructions.
Turn burner off and allow to cool for at least
two minutes. Relight burner and burn on high
for at least five minutes or until the ceramic
tiles are evenly glowing red.
Ensure that no more than 75% of the grill
surface is covered by objects or accessories.
Turn burner off and allow to cool for at least
two minutes, then relight.
Allow burner to cool and inspect very closely
for cracks. If any cracks are found, contact
your authorized Napoleon dealer to order a
replacement burner assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
www.napoleongrills.com
13
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