Dometic WDCVLW Installation Instructions And User Manual page 17

Washer/dryer combo
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TROUBLESHOOTING
Problem
Appliance does not start up
Door does not open
Water does not get warm or hot
Water leakage
Water is overflowing from the bot-
tom of the machine
Indicator or display does not light
Detergent residue in the dis-
penser
Laundering effects are not satis-
factory
Abnormal noise or vibration
Frozen appliance/drain pipe/
hose(s)
Reason
Water remains in the drum.
Internal temperature is too high.
Water temperature is too high.
The temperature sensor is damaged.
The supply hose gasket is missing or
damaged.
The connection between inlet hose
or outlet hose and tap or laundering
machine is not tight. Drain pipe in the
room is blocked.
The inlet hose is damaged or not con-
nected firmly.
Outlet hose has water leakage.
The pump service plug is not tight.
Power is disconnected. The PC board
has problems.
Loose wiring connections.
Powdered detergent was used or liq-
uid detergents were not diluted.
The clothes are too dirty, insufficient
detergent was used, or the wrong
cycle was chosen.
Appliance was located in a location
where freezing temperatures were
present and water was left in the drain
pipe and/or hose(s).
17
Solution
Check that the door is closed tightly. Check
that the power plug is inserted properly.
Check that the electric supply fuse/breaker
is not tripped. Check that the water supply
taps are open. Ensure the inlet hose filters
are unobstructed. Check if the "Power" but-
ton is pressed. Check if the "Start/Pause"
button is pressed.
The machine's safety design protections
are working. Disconnect the power. Recon-
nect the power after allowing the machine
to cool. Continue original cycle. Run spin
cycle if necessary.
Normal laundering can continue, but with-
out hot water. Contact the service center
promptly.
Check and fasten the water hoses. Clean
up the outlet hose and ask a specialized
technician to repair it when necessary.
Fix the inlet hose. Tighten the pump ser-
vice plug. Replace the drain pipe.
Check if the power breaker/fuse is shut
down and power plug is connected correct-
ly. Contact a qualified service technician.
Clean and wipe the dispenser. Use liquid
HE detergents or laundry pods per the
instructions.
Do not wash heavily soiled fabrics. Select
a proper cycle. Add the proper detergent
quantity according to the instructions on
the detergent package.
Check if the transport bolts have been
removed, and that the cabinet is installed
on a solid level floor. Check if there are any
heavy or metal articles inside the drum.
Check if the legs in the laundering machine
are properly leveled.
Verify the vehicle's supply water pipes are
not damaged. Disconnect the power supply
for the appliance. Wash the tap with warm
water to loosen the inlet hose. Remove the
inlet hose and immerse it in warm water.
Pour warm water into the laundering drum
and wait 10 minutes. Reconnect the inlet
hose to the tap, and check that the inlet
and outlet are working normally.

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