This Manual This is the user’s manual for the 4K500ST Multimedia Projector. The “Basic Guide” section describes installation and basic use of the projector. Descriptions of menus and how to connect the projector to a network are given in the “Advanced Guide”...
Table of Contents How to Use This Manual....2 Step 6 Select the Image Quality (Image Mode) ............ 76 Projector Highlights...... 4 Step 7 Turn the Projector Off ....79 Safety Instructions......5 Convenient Features....80 Precautions for Use ......12 Advanced Guide ....83 Installation and Handling Precautions ..........
Projector Highlights 4K Projection Using 4096 x 2400 LCOS Panels Outstanding projection resolution of up to 4096 x 2400 is possible, using three 0.76 inch liquid crystal on silicon (LCOS) panels in conjunction with dual high- performance image processors and a new 4K-compatible wide zoom lens. Bright Yet Compact Projects images at a bright 5,000 lumens but is also compact, at 470 x 533.5 x 175 mm (18.5 x 6.9 x 21.0 in., W x D x H).
If your projector does not seem to be operating properly, read this manual again, check operations and cable connections, and try the solutions in the “Troubleshooting” section in the back of this manual. If the problem still persists, contact the Canon Customer Support Center. CAUTION RISK OF ELECTRIC SHOCK...
Safety Instructions Safety Precautions WARNING: • THIS APPARATUS MUST BE GROUNDED. • TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE. • This projector produces intense light from the projection lens. Do not stare directly into the lens, otherwise eye damage could result.
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Safety Instructions ■ READ AND KEEP THIS OWNER’S MANUAL FOR LATER USE. All the safety and operating instructions should be read before beginning to operate the product. Read all of the instructions given here and retain them for later use. Unplug this projector from the AC power supply before cleaning.
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If you are not sure of the type of power supplied, contact the Canon Customer Support Center or local power company. Do not overload wall outlets and extension cords as this can result in fire or electric shock.
MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, MUNICIPAL, STATE, PROVINCIAL, OR FEDERAL LAWS. For lamp recycling and disposal information please call 1-800-OK-CANON for the U.S. and Canada. Only for European Union and EEA (Norway, Iceland and...
Safety Instructions Federal Communication Commission Notice Model: 4K500ST This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation.
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Safety Instructions Safety Symbols in this Manual This section describes the safety symbols used in this manual. Important projector safety information is identified by the following symbols. Always observe the safety information by these symbols. Denotes the risk of death or serious injury from improper handling if the information is not observed.
If the following situations occur, turn the power off, remove the power plug from the power outlet and contact the Canon Customer Support Center. Failure to do so could cause a fire or result in an electric shock.
Safety Instructions Pay attention to the following points regarding the power source, power plug and handling of the connector. Failure to do so may cause a fire, electric shock or personal injury. • Do not use any power source with a voltage other than the voltage indicated (AC 100–240 V).
• Do not remove the cabinet from the projector or disassemble it. The interior of the projector contains high-voltage components as well as parts that are hot. If inspection, maintenance or repair is required, contact the Canon Customer Support Center.
• Before replacing the lamp, always unplug the projector and wait at least an hour. • Ruptured lamps may scatter shards of glass inside the projector. Contact the Canon Customer Support Center for cleaning and inspection of the projector interior and lamp replacement. Precautions when replacing lamps that stop working •...
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Safety Instructions Pay attention to the following points regarding installation and handling of the projector. • If the projector will not be used for a long period of time, be sure to remove the power plug from the power outlet to ensure safety. Failure to do so presents a risk of fire if dust accumulates on the plug or outlet.
Failure to adjust the settings may shorten the lamp life or damage the lamp. For details, contact the Canon Customer Support Center. • Do not install the projector near high-voltage electrical power lines or an electrical power source.
Before Installation Precautions When Carrying/Shipping the Projector Prepare the projector as described below before carrying it. • Disconnect the cables connected to the projector. Carrying the projector with the cables attached may cause an accident. • Retract the adjustable feet before moving the projector. Leaving the feet extended may cause damage.
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Before Installation ■ Do Not Touch the Lens with Bare Hands Do not touch the lens with bare hands. Doing so may adversely affect picture quality. ■ Allow a 30 Min. Warm Up before Focus Adjustment (P67), if Possible The focus position may not stabilize immediately after startup, due to lamp heat. When adjusting focus, it is also helpful to use the test pattern (10) (P107, P168).
Before Installation ■ When Using Mounted on the Ceiling When the projector is used mounted on the ceiling or installed in a high location, it is necessary to periodically clean the air intake and exhaust vents, and the area around the air filter. Dust that accumulates in intake or exhaust vents may impair ventilation, raising the temperature inside and posing a risk of damage or fire.
[Vertical projection] (P102) in the [Install settings] menu. • Do not attempt to install the projector for upward or downward projection by yourself. Always request installation by a qualified technician or the Canon Customer Support Center. 10° 10° 10° 10° Upward...
Ensure Network Security Take measures to ensure network security. Note that Canon is not liable in any way for direct or indirect loss from network security incidents, such as unauthorized access.
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO SUPPORT Canon Inc., and all its subsidiaries or its dealers do not make any support service regarding the source code. Canon Inc., and all its subsidiaries or its dealers shall not respond to any questions or enquiries, from you or any other customers, regarding the source code.
Before Use Included Accessories Before use, make sure the following items are included in the package. • Remote control • Batteries for the remote control (AA size x2) (part No.: RS-RC05) Optional remote controls are also available (RS-RC04). However, some buttons are not supported with this projector.
Before Use Part Names Projector ■ Front Side LED indicators (P27) Terminals and connectors (P29) Projection lens Power cord connector (P59) Anti-theft lock hole An anti-theft wire Air intake vent cable (not included) Air filter (P161) can be connected. Do not block the air intake. Doing so may cause a Side control (P26) malfunction.
Before Use Side Control (1) POWER button (P60, P79) (5) Pointer / VOL buttons (P85) Turns the projector on or off. Up, down, left, or right in menu navigation or other operations. (2) INPUT button (P63) Adjust the sound volume. Switches the input signal.
Before Use LED Indicators The projector status is shown by the LED indicators (off / lit / flashing). • POWER (green) : Lights up or flashes under normal conditions when the power is on. • STAND BY (red) : Lights up or flashes during standby or when the projector is shutting down.
Before Use ■ LED Indicator Displays The LED indicators flash or illuminate to indicate the operating status of the projector. For details on warnings, see “LED Indicator Details” (P180). Legend: Example of when the POWER indicator is on; : Off : Lit : Flashing LED indicator...
Before Use Input Terminal (1) Digital PC / DVI-D terminal (DVI-D) (P53) Connects the external monitor output from a computer. Receives digital PC signal (Digital PC). (2) HDMI terminal (HDMI) (P53, P54) Receives digital video signals (HDMI). Carries both video and audio signals across a single cable. (3) Service port (CONTROL) (P177) Used for executing user commands (P178...
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Before Use Remote Control The remote control allows you to operate all functions of the projector. (4) OK button (P86) Determines the item selected from the (11) menu. (5) ZOOM button (P68) (12) Adjusts the image size. [ ] / [ ] buttons: Increase the image size.
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Before Use (13) Change input buttons (24) Terminal for wired remote Change the input signal between Digital control (P33) PC and HDMI. Connects a cable to the projector for ANALOG 1, ANALOG 2 and remote control operation. COMPONENT are not used with this product.
Before Use Preparing the Remote Control ■ Installing Remote Control Batteries Open the battery Insert batteries. Close the compartment lid. Insert 2 new AA compartment lid. Raise the battery batteries in the Insert the tab into the cover tab while compartment with the remote control notch pushing it.
Before Use ■ Remote Control Operating Range The remote control is an infrared type. Point it at the infrared remote receiver on the front or rear of the projector to operate it. 25° 8 m (26.3') 25° 8 m (26.3') 25°...
Safety Instructions Before Use Basic Guide Installation Procedure Connection Procedure Projection Procedure Convenient Features Using Menus Menu Settings Advanced Projection Maintenance Product Specifications Troubleshooting...
Installation Procedure Before setting up the projector, be sure to read “Before Installation” (P18). Setting Up the Projector ■ Positioning the Projector in Front of the Screen Place the projector in front of the screen. • To avoid keystone distortion, install the Screen projector so that it is at right angles to the screen.
Installation Procedure ■ Installation on High Surfaces Using the lens shift function (P51), you can project images toward a lower level. When setting the projector on a high surface for projection, make sure the surface is flat and stable, and install the projector right-side up with the adjustable feet facing down.
• During projection, never put an object in front of the projector’s lens. Make sure the followings when you install and handle the ceiling attachment. • Make sure to ask the Canon Customer Support Center if you want to install the ceiling attachment. An inappropriate installation may cause an accident.
The Ceiling-mount bracket must be separated from the Joint fitting, before installation. • Template sheet for a ceiling-mount hole: 2 shts. B 4K500ST Use the template sheet (B) for the projector. • M6 screw (25 mm/1.0") : 4 pcs. • M4 screw (15 mm/0.6") : 10 pcs.
Installation Procedure ■ Extension pipe RS-CL08 / RS-CL09 (option) Weight: RS-CL08 (2.2 kg/4.9 lbs)/RS-CL09 (3.4 kg/7.5 lbs) Use an optional extension pipe (RS-CL08 / RS-CL09) according to the ceiling height. For details, contact our local agent. RS-CL09 RS-CL08 Outer/inner pipes and outer/inner covers Outer/inner pipes and outer/inner covers M5 screw (12 mm/0.5") : 4 pcs.
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Installation Procedure Installation Dimensions Projection Distance 100 mm Height (3.9") 298 mm 236 mm 113 mm (11.7") (9.3") (4.4") 534 mm (21.0") 470 mm (18.5") Side view Front view 279 mm 236 mm (11.0") (9.3") 263 mm 227 mm (10.4") (8.9") 230 mm 235 mm...
Installation Procedure Assembly and Installation ■ Installation to flat and level Ceiling Preparation: Separate the Joint fitting from the Ceiling-mount bracket temporarily Direction to the screen Remove four M5 screws to separate Joint fitting from the Ceiling-mount bracket. Make a hole in the ceiling •...
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Installation Procedure Attach the Base bracket to the Washer (Toothed Lock Washer) projector 1 Remove the four screws at each corner on top of the projector. 2 Install the attached M6 screws at the four screw fastening positions on the Base bracket. Attach the included toothed lock washer in the back-left position, as shown at right.
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Installation Procedure Hook the Base bracket to the Joint fitting and secure it temporarily Hook the Base bracket on the protrusion (A) of the Joint fitting, and secure it temporarily using the four supplied M5 screws (B). • Pull out the cables. •...
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Installation Procedure ■ Installation to a High Ceiling Use optional extension pipe RS-CL08 or RS-CL09 for high ceiling. Preparation: Adjust the pipe length according to the ceiling height 1 Remove the covers of outer and inner pipes by slightly sliding them and lift up as shown. 2 Remove four M5 screws from the sides of the outer pipe, adjust the inner pipe length according to the projector installation height,...
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Installation Procedure Attach the top of the extension pipe to the Ceiling-mount bracket Direction to the Secure to the extension pipe using screen the four supplied M5 screws. • The open end of the pipe should face the open end of the Ceiling- mount bracket as shown.
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Installation Procedure Hook the Base bracket to the Joint fitting and secure it temporarily Hook the Base bracket on the protrusion (A) of the Joint fitting, and secure it temporarily using the four supplied M5 screws (B). • Pull out the cables. •...
Installation Procedure Adjust the Projection Angle Turn on the projector, project an image, and then adjust the projection angle and screen slant angle. • After completion of adjustment, tighten the screws and check that every fitting is secured firmly. • Be sure to hold the projector from falling until the Ceiling-mount bracket and Base bracket are secured firmly.
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In this case, never attempt to replace the lamp by yourself. Always request service from the Canon Customer Support Center. • With ceiling-mounted projectors, the lamp may fall out when you open the lamp cover, or during replacement.
(P68), and the level of focus (P67). Refer to the following table and decide the distance between the projector and screen. Image Size (diagonal) Width 4K500ST Projection distance 4096 x 2160 4096 x 2400...
Installation Procedure Lens Shift Function You can reposition the image in all directions by pressing the SHIFT button on the remote control, which moves the lens up, down, left, or right. For instructions, refer to “Adjusting the Image Position” (P70). ■...
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Installation Procedure 4K500ST Maximum vertical (A) and horizontal (B) movement using lens shift (reference values [cm (in)]) 4096 x 2400 4096 x 2160 Image size (Dia.) 31 (12.2) 9 (3.5) 28 (11.0) 9 (3.5) 46 (18.1) 13 (5.1) 43 (16.9) 13 (5.1)
Connection Procedure Before connecting the projector to other equipment, turn off both the projector and the other equipment. For instructions on connecting multiple sources of input for 4K projection, refer to “Multi Input 4K Projection” (P55). Connecting a Computer Computer Monitor output HDMI AUDIO output...
Connection Procedure Multi Input 4K Projection ■ Definition of 4K 4K refers to high-resolution video with a horizontal resolution of about 4,000 pixels, which is four times the resolution of full HD (1920 x 1080). Although 4K is a convenient description, it encompasses several different resolutions, such as 3840 x 2160, 3840 x 2400, 4096 x 2160, and 4096 x 2400.
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Connection Procedure ■ Connections for Multi Input Mode Multi Input mode requires that the computer’s video output (whether dual-link compatible DVI-D or HDMI) support split-screen display or display in four quadrants. To connect the projector to computers, use up to four DVI cables and two HDMI cables.
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Connection Procedure ■ Settings for Multi Input Mode Select how to combine four DVI inputs or two HDMI inputs to form an image. Check computer video output settings in advance, because you must match the display layout (whether split-screen display or display in four quadrants). Multi Input Mode Specify the type of image (including resolution) supplied to the terminals.
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Connection Procedure DVI input mode Specify the combination of DVI input. Choose from [Normal], [Single], or [1x2], [2x2], or [1x4]. • Normal • Single • DVI 1x2 • DVI 2x2 • DVI 1x4 HDMI input mode Specify the combination of HDMI input. Choose from [Normal], [Single], or [1x2].
Connection Procedure ■ 4K Projection Notes Colors may appear distorted when images are viewed from the side on some screens, but this does not indicate a problem with the projector. For best results, use a matte screen with a wide viewing angle. Plugging the Projector In Connect the power cord to the projector and plug it in.
Projection Procedure Step 1 Turn the Projector On Check the connection between the projector and the computer or AV equipment. (P53, P54) For instructions on connecting the power cord, refer to “Plugging the Projector In” (P59). Press the POWER button. The [POWER] indicator initially flashes green, after which it remains lit.
Projection Procedure ■ When the Language Selection Screen Appears A screen appears when the projector is turned on for the first time. You can select a language to be used by the projector for displaying menus and messages in the window.
Projection Procedure Changing Notebook Computer Screen Output For projection from a notebook computer, the computer settings must be adjusted to switch display output. This operation is not required for a desktop computer. ■ Turning on External Monitor Output You can turn on the external monitor output via keyboard operation. To turn on the external monitor output with most computers, press the function key ([F1] to [F12]) which is marked with the external monitor icon while holding down the [Fn] key.
Projection Procedure Step 2 Select an Input Signal Select the input signal in the [Input] menu when you want to project a digital PC or AV equipment signal, or to switch between inputs when multiple computers or multiple sets of AV equipment are connected. Skip this step if you have not changed the input signal since the last projection.
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Projection Procedure • You can also switch to your preferred input signal for projection by pressing buttons on the remote control to switch input signals (specifically, the DIGITAL or HDMI button). • In multi input mode, the projector combines two or four sources of input for projection together.
Projection Procedure Step 3 Adjust the Image Setting the Display Resolution of the Computer Based on the maximum resolution of the projector, set the display resolution of the computer to the resolution closest to the output signal resolution of the projector. (P169) Maximum resolution •...
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Projection Procedure ■ Windows Vista Open the [Control Panel] from the start menu, then select [Appearance and Personalization] - [Adjust screen resolution] in the [Control Panel Home]. Select the resolution closest to the maximum output signal resolution of the projector from the [Resolution] list. Click the [OK] button.
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Projection Procedure Focusing, Resizing, or Moving the Image ■ Adjusting Image Focus To adjust the focus, press the FOCUS button on the remote control or the LENS button on the projector. Press either the FOCUS button on the remote control or the LENS button on the projector to display the focus adjustment window.
Projection Procedure ■ Adjusting Image Size The size of the projected image can be adjusted by pressing the ZOOM button on the remote control or the LENS button on the projector. Change the projector installation position if your desired image is too large or too small to adjust it with the zoom function.
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Projection Procedure Press the pointer buttons to adjust the image size. Remote control Projector Screen To enlarge the image, use the [ ] button on the remote control or projector. To reduce the image, use the [ ] button on the remote control or projector. When the desired image size is selected, press the OK button or the ZOOM button.
Projection Procedure ■ Adjusting the Image Position To adjust the screen position up, down, left, or right, press the SHIFT button on the remote control or the LENS button on the projector. It can change the projected screen to the most suitable position by moving the position of the lens up/down/left/ right.
Projection Procedure Press the pointer buttons to adjust. Remote control Projector Screen To raise or lower the image, use the [ ] / [ ] buttons on the remote control or projector. To move the image left or right, use the [ ] / [ ] buttons on the remote control or projector.
Projection Procedure Step 4 Select an Aspect Ratio (Screen Aspect) Matching the Screen Select an optimum screen mode (aspect) according to the aspect ratio of the screen, type of input image signal and so on for the projection to make best use of the screen size.
Projection Procedure Step 5 Adjusting Keystone Distortion To correct keystone distortion, press the KEYSTONE button. Two types of correction are available: horizontal/vertical correction and corner correction. Use horizontal/vertical keystone correction to adjust image width or height distortion separately, and use corner correction to adjust the position of each corner of the image.
Projection Procedure Press the pointer buttons to adjust the dimensions. Remote control Projector To correct bottom distortion, To correct top distortion, press the [ ] button. press the [ ] button. Screen To correct distortion on the left, To correct distortion on the press the [ ] button.
Projection Procedure Press the pointer button of the corner for correction, and then press the OK button. Remote control Projector Press the pointer buttons to adjust the corner. Remote control Projector When you have finished correcting, press the OK button. ■...
Projection Procedure Step 6 Select the Image Quality (Image Mode) You can select an image mode to suit the projected image. In each image mode, you can further adjust the brightness (P92), contrast, sharpness, gamma, color adjustment (P93), advanced adjustment (P93), and lamp mode.
Projection Procedure ■ Selecting an Image Mode Press the IMAGE button on the remote control to select. The image mode changes each time the IMAGE button is pressed. (The displayed image modes vary depending on the selected input signal.) Remote control You can also select any image mode from the [Image mode] menu.
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Projection Procedure ■ Switching the mode to the DICOM SIM Mode Press the IMAGE button on the remote control until [DICOM SIM] is displayed or select [DICOM SIM] from [Image mode] in the [Image adjustment] menu. Press the TEST PATTERN button on the remote control until [DICOM] is displayed or select [On] from [Test pattern] in the [Install settings] menu.
Projection Procedure Step 7 Turn the Projector Off Press the POWER button to display the window shown below. Remote control Projector When this window is displayed, press the POWER button again to turn off the power. After you turn the projector off, the lamp goes off, the [STAND BY] indicator flashes in red, and the projector starts cooling down.
Convenient Features This section describes features convenient during presentations and in other situations. Temporarily Blacking Out an Image Projection can be temporarily blanked after a presentation, or to divert the audience’s attention away from the screen. Press the BLANK button to black out the image. Remote control Press the BLANK button again to show the image.
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Convenient Features Specifying Power-Saving Settings Set power-saving settings as needed. The following four settings are available. For details, refer to the page describing each function. • Lamp mode (P96) Adjust lamp and fan power consumption in the image mode. • Power management mode (P114) Automatically turns off the lamp or the power after a certain period if the projector is idle without an input signal.
Safety Instructions Before Use Advanced Guide Installation Procedure Connection Procedure Projection Procedure Convenient Features Using Menus Menu Settings Advanced Projection Maintenance Product Specifications Troubleshooting...
Using Menus Use the menus to set the operation of the projector in detail. Menu Configuration The menu screen is divided into 6 tabs as shown below. [Input settings] tab (P87) You can set the type of signal or the method of projection of the images input.
Using Menus Basic Menu Operations Press the MENU button to display the menu window. Remote control Projector Press the [ ] / [ ] buttons to select a tab. Remote control Projector • If the tab position is not highlighted in orange, press the [ ] / [ ] buttons to move the current selection to the top.
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Using Menus Selecting from a list Example: Aspect (P88) 1. Select [Aspect]. 2. Press the OK button or [ ] button to display a list of the contents. 3. Use the [ ] / [ ] buttons to select the desired contents. 4.
Menu Settings Input settings This section describes settings for aspect ratio, etc. (When the input signal is HDMI-1) Menu Function Details Aspect Select an image aspect ratio. Input level Select the input level for HDMI signal. Select super white mode compatibility for HDMI Super white signals.
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Menu Settings Aspect [Aspect] > [Input settings] > Select a projection aspect ratio for images. Option Function Auto An image is projected at the aspect ratio of the input signal. The image is projected with the original resolution of the input True size signal.
Menu Settings Color space [Color space] > [Input settings] > Select the color space for HDMI signal. Option Function Auto Selects the optimal color format for input signals. Forces the projector to handle the input signal as an RGB signal. Forces the projector to handle the input signal as a color difference YCbCr signal.
Menu Settings Image adjustment This section describes image quality settings such as brightness, contrast, and sharpness. (When the input signal is HDMI-1) Menu Function Details Image mode * Select overall image quality to suit the projected image. Create profile Save desired image quality settings as profiles. Baseline image mode Shows the image mode that is basis of the profile.
Menu Settings Image mode [Image mode] > [Image adjustment] > Select the overall image quality for projected images. Can also be selected by pressing the IMAGE button on the remote control. Function Option Room Types of Images Good For Brightness Computer screens, or Standard Bright...
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Menu Settings Create profile [Create profile] > [Image adjustment] > Save desired image quality settings in up to 3 user profiles. • The saved settings consist of the brightness, contrast, sharpness, gamma, color adjustment, advanced adjustment, and lamp mode. • Although only 3 user profiles are displayed, separate profiles apply depending on whether DVI-D or HDMI signals are supplied.
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Menu Settings Color adjustment [Color adjustment] > [Image adjustment] > Adjust color-related settings such as color level, color balance, and color temperature. (In image modes other than DICOM SIM.) Submenu Function Color level Adjusts the intensity of colors. Color balance Adjusts the color balance of a purplish or greenish image.
Menu Settings Ambient light Minimize the effect of ambient light on the screen. Submenu Function Projects an image with no correction. For ambient light from conventional light bulbs Tungsten or fluorescent light of this color. Type For ambient light from a “day white” fluorescent Fluorescent Adjust source.
Menu Settings Dynamic gamma You can adjust the gradation representation of light and dark portions of an image automatically. Option Function Disable dynamic gamma adjustment. Weak Middle Specify one of three levels of dynamic gamma adjustment. Strong Mem. color correct (Flesh/Sky/Green) Enhances skin tones, blue skies, and greens, so that these colors are more consistent with people’s remembered impressions.
Menu Settings Fine-Tune Gamma Adjust white, red, green, and blue gamma curves. Red, green, and blue can be adjusted separately. Adjustments to white are also applied to the three other colors. Note that adjusting any color will overwrite previous adjustments. •...
Menu Settings Install settings Adjust projection to suit the screen or the type of images, or how the projector is installed. (When the input signal is HDMI-1) Menu Function Details Operation of installation related functions can be Positional lock prohibited. Specify settings for projection from behind the screen, Image flip H/V from the ceiling, or both.
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The projected image is inverted in both vertical and horizontal directions. • To hang the projector from the ceiling, use the optional bracket. Contact the Canon Customer Support Center for more detailed information. • Image flipping will reset any adjustment for keystone distortion. In this case, redo the adjustment.
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Menu Settings Professional settings [Professional settings] > [Install settings] > Specify advanced installation settings. Panel drive mode Select the LCD panel vertical resolution to use. Option Function 4096x2160 Use a resolution of 4096 x 2160 lines. Use a resolution of 4096 x 2400 lines. Select this option only when a 4096x2400 signal with a resolution of 4096 x 2400 is supplied.
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Menu Settings DVI optimizer Optimizes images from DVI signals. Submenu Function Automatically determine whether DVI terminals are used in single- or dual-link mode and switch settings accordingly. DVI dual link auto setting Disable automatic determination of single- or dual-link mode from DVI terminals, and project images in single- link mode.
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Menu Settings RGB alignment Correct color misalignment. Submenu Function Color misalignment affecting the entire image can be corrected by Registration moving red, green, or blue components into position, in 1-pixel increments. Precise correction of red, green, or blue misalignment in different areas of the screen is possible by color and area.
Menu Settings High altitude Switch the fan mode to suit installation at low or high altitudes (above 2,300 m [7,545.8 ft.]). Option Function Setting for altitudes lower than 2,300 m (7,545.8 ft.). Setting for altitudes of 2,300 m (7,545.8 ft.) or higher. Incorrect settings may shorten the useful life of the lamp or other parts.
Menu Settings Edge blending Brightness and colors of overlapping edges of images from multiple projectors, which form a blending area, can be adjusted for a more seamless appearance. For detailed instructions, see “Projecting from Multiple Projectors at Once (Edge Blending)” (P149). [Off] Disable blending.
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Menu Settings Submenu Function Submenu Function Left Right Select the direction of the blending area to adjust. Bottom Width Specify the width between the start and end markers. Moves the position of the start marker. Side • Large blending areas may cover input signal dialog boxes and other interface elements.
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Menu Settings Submenu Function Because black is lighter in the blending area than in other areas, you can adjust the black level outside the blending area to make this difference in brightness less noticeable. Position of end marker (hidden) Left image Area A: Black level cannot be adjusted.
Menu Settings Lens - Position [Lens - Position] > [Install settings] > The projector can store information about the lens position. Up to three sets of lens information (including, focus, zoom, and lens shift settings) can be saved, and the lens can be restored to these positions as needed.
Menu Settings Iris [Iris] > [Install settings] > The difference in brightness among models can be reduced when multiple projectors are used together, by adjusting the lens aperture. Submenu Function Open Disables aperture adjustment. Close 1-3 Specify the aperture value in a range of 1-3. The [Iris] setting does not affect power consumption.
Menu Settings System settings Customize projector and remote control operation, beeping, and other details after startup, during standby, and in other situations. (When the input signal is HDMI-1) Menu Function Details Customize user screens shown at startup, when no User screen settings P109 signal is detected, and in other situations.
Select a logo to project after startup until input signals can be projected. Option Function Skip A black screen is projected. Canon logo Displays the Canon logo that was registered in advance at the factory. User logo The user logo is projected.
Menu Settings On screen [On screen] > [Sysetm settings] > Specify display details for on-screen menus, help, and warning or precaution icons. Menu position Reposition menu display. Choose from upper left, upper right, center, lower left, or lower right. Only [Center] is available when edge blending is used. Other display positions are grayed out and not available.
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Menu Settings Guide Shows the guide screen. Option Function Hides the guide screen. Shows the guide screen. The guide screen is shown at the following cases. • No input signal is detected. • An invalid button is pressed in [BLANK] or [FREEZE] mode. (P31) •...
Menu Settings Overheat warning display Specify whether the icon warning of high temperature is shown when the internal temperature is high and the projector may overheat. Option Function Disable high temperature warning icon display. Enable high temperature warning icon display. Remote control/Side control [Remote control/Side control] >...
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Menu Settings To Unlock Key Lock Function Turn off the projector and unplug the power plug. Hold down the OK button on the main unit and plug in the power cord, as you continue to hold down the OK button. In a moment, a beep will sound, and the controls will be unlocked.
Menu Settings Serial communication [Serial communication] > [System settings] > You can check setting values for the service port (CONTROL) used for serial communication. Option Function Stop bit Length of mark representing the end of data bits. Baud rate Modulation rate, in bits per second. Data bits Number of bits of data.
Menu Settings Direct power on [Direct power on] > [System settings] > You can turn on the projector by connecting the power cable without pressing the POWER button. Option Function The POWER button must be pressed to turn the projector on. You can turn on the projector by connecting the power cable only.
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Menu Settings Language [Language] > [System settings] > Select the menu display language. Language English Russian Czech German Dutch Danish French Finnish Arabic Italian Norwegian Chinese (Simplified) Spanish Turkish Chinese (Traditional) Portuguese Polish Korean Swedish Hungarian Japanese...
Menu Settings Other settings [Other settings] > [System settings] > Lock operation with a password, set a password, reset counters for lamp or air filter replacement, and access other settings and information. Password settings Disables the projector unless the correct password is entered. Option Function The projector can be used even if no password is entered.
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Menu Settings Register password You can register a password for starting projection. Enter a 4 digit password. Enter the password using the pointer buttons [ ] (1) / [ ] (2) / [ ] (3) / [ ] (4) or the number buttons on the remote control.
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Check the version indicated before updating the firmware. Update the projector firmware as follows. 1. Download updated firmware from the Canon website and store it at the root directory on a USB flash drive. 2. Insert the USB flash drive in the USB port.
Menu Settings Factory defaults You can reset the menu item settings and restore the system settings to the factory defaults. Option Function Settings are reset to default. Cancel Settings are not reset to default. Main factory defaults Input settings Install settings Submenu Default Value Submenu...
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HDMI 1x2 HDMI-1 No signal screen Blue Power management Standby mode Screen when blank Black Power management Projector on Canon logo 15 min. duration On screen Direct power on Menu position Center Motion blur reduction Menu display time Normal Other settings...
Menu Settings Network settings Network Connection Overview Connecting the projector to a network enables you to control the projector from a computer and receive notification of projector errors via email. Depending on the method of network connection, preparation on the computer side may be necessary.
Menu Settings Completing Projector Settings Settings described in this section apply to the network connections, setting a network password, and other aspects of networked projection. (When the input signal is HDMI-1) Menu Function Details Network settings lock Lock network settings to prevent changes. P124 Network password Specify whether network settings are password-...
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Menu Settings Network settings lock [Network settings lock] > [Network Settings] > You can lock/unlock the network settings so that they cannot be changed. Option Function Cancels the lock and allows other network settings to be changed. The password must be entered in order to cancel the lock. Use the [ ] / [ ] / Unlock [ ] / [ ] buttons or number buttons on the remote control to enter the four-digit network password.
Menu Settings Network standby settings [Network standby settings] > [Network settings] > Specify the network function operating status in standby mode as follows. Option Function All network functions are available even in standby mode, Normal including the web screen, control over the network, and PJLink. All network functions are available even in standby mode.
Menu Settings Detailed settings [Detailed settings] > [Network settings] > View or manually change the IP address, gateway address, and other network connection settings. Available only when the network function is [On]. Menu Function IP address IP address of the projector. Gateway address Gateway address of the projector.
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Menu Settings Menu Function The following network settings are initialized. Settings configured from the projector menu • Network settings lock (P124) • Network password setting (P124) • Register network password (P124) • Network standby settings (P125) • Network function (P125) •...
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Menu Settings PJLink [PJLink] > [Network settings] > You can enable or disable the PJLink network function of the projector. When the function is turned on, control is possible via the network using commands that meet PJLink standards. Option Function Disables the PJLink function.
Menu Settings AMX Device Discovery [AMX Device Discovery] > [Network settings] > This setting enables other equipment compatible with AMX Device Discovery to detect the projector over a network. For networks without AMX Device Discovery, select [Off]. Option Function Disables AMX Device Discovery. Enables AMX Device Discovery.
Menu Settings Completing Computer Settings for a Network Connection Specifying an IP Address Instructions for setting a computer’s IP address are as follows for each operating system. ■ Windows 8.1 / Windows 8 Right-click on the start screen background and click [All Apps] in the lower right.
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Menu Settings ■ Windows 7 From the PC [Start] menu, select [Control Panel]. Click on [Network and Internet], then click on [View network status and tasks]. From the menu on the left side of the window, click on [Change adapter settings].
Menu Settings ■ Mac OS X Open the Apple Menu and select [System Preferences]. In the System Preferences window, click [Network] to display the Network window. Select [Built-in Ethernet] and click the [TCP/IP] tab. Make a note of the original network settings (IP address, subnet mask, router, DNS server, etc.).
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Menu Settings The following information is displayed. Projector control Displays the projector control screen. Settings Shows the settings screen. Projector name The name of the projector on the network Comment Relevant notes, such as where the projector is installed MAC address The MAC address of the projector IP address The IP address of the projector...
Menu Settings Enter the user name and password on the password input window, then click [OK]. The factory default user name is “root” and the password is “system”. The settings screen is displayed. Complete the network settings on this screen. To control the projector from the computer, click [Projector control].
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Menu Settings Enter setting details in the fields shown (1), and then click [OK] (2). A confirmation window appears. Check the contents and if they are correct, click [Apply]. The settings are applied to the projector. Selecting [Network] or [Password] in the menu will cause this message to be displayed: “Save completed.
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Menu Settings Setting a Password [Password] From [Password] in the settings screen, you can set a user name and password for web screen login. For the setting procedure, refer to “Network Setting” (P134). Item Explanation Factory default setting When logging into the web screen, enter the user name in 1-byte User name root...
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Menu Settings Setting Basic Information [Network] From [Network] in the settings screen, you can log into the web screen and set basic network information. For the setting procedure, refer to “Network Setting” (P134). Item Explanation Factory default setting MAC address Shows the projector’s MAC address.
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1-byte alphanumeric characters and symbols (1 - 63 characters). From: Enter the sender address for error mails Projector@canon.co.jp in 1-byte alphanumeric characters and symbols (1 - 63 characters). SMTP server IP address Enter the SMTP server IP address in 1- 0.0.0.0...
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Menu Settings Mail Authentication Settings [Mail auth] From [Mail auth] in the settings screen, you can configure the settings for authentication of mail that is sent when an error occurs. For the setting procedure, refer to “Network Setting” (P134). Item Explanation Factory default setting Mail authentication...
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The sender address which was set from [Mail] in the settings screen (P138) is displayed. Subject: The predetermined mail title “Canon Projector test” is displayed. SNMP Settings [SNMP] From [SNMP] in the settings screen, you can configure the settings related to control of projectors which use SNMP (Simple Network Management Protocol).
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For the setting procedure, refer to “Network Setting” (P134). Item Explanation Factory default setting Projector name Enter the projector name in 1-byte Canon Projector001 alphanumeric characters and symbols (1 - 63 characters). Comment Enter any relevant notes, such as where <Blank>...
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Menu Settings Setting PJLink [PJLink] From [PJLink] in the settings screen, you can set the PJLink functions which are the standard for projector management on a network. For the setting procedure, refer to “Network Setting” (P134). For information about PJLink, refer to “What is PJLink?”...
Menu Settings Setting Errors When a setting-related error occurs, the error name is displayed on the screen, and a “!” mark is displayed next to the input field which caused the error. The error meanings are as shown below. Error Meaning Input error A setting outside the valid range was set on the...
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Menu Settings Resetting Network Settings to the Default Settings Perform steps 1 - 3 on “Displaying the Network Configuration Screen” (P132) to display the settings screen. Click [Initialize]. A confirmation window appears. Click [OK].
Menu Settings ■ Error Notification Mails The messages shown in the following error list are sent when an error occurs in the projector. Error list Errors related to Error name Temperature abnormality temperature Text The temperature inside the projector is too high for some reason or the outside air temperature is higher than the specified one.
Menu Settings Controlling the Projector from a Computer When the projector is connected to a network, it is possible to control the projector from a computer via the network. Turn on the computer and projector. Launch a web browser, enter “http://(projector IP address)” in the address bar, and press the Enter key.
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Menu Settings When the operations are finished, click [Back to top] to return the initial web screen.
Menu Settings Checking Projector Information You can check information about the signal types of the images projected and other information. Menu Function Model name Shows the model name. Details of the input signal currently selected Input signal Information such as the type, resolution, frequency, and color format of the signal is displayed.
Advanced Projection Projecting from Multiple Projectors at Once (Edge Blending) Overlapping edges of images from multiple projectors used together can be blended to make the overall image more seamless. ■ Basic Instructions Follow these steps when using two projectors side by side. In the [Install settings] menu, select [Professional settings] >...
Advanced Projection ■ Color Adjustment In overlapping projection, portions of images in the overlapping area that pick up other colors or are miscolored may be more noticeable. You can make this overlapping area appear less distracting by performing Color blending adjustment. In the [Install settings] menu, select [Professional settings] >...
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Advanced Projection In the [Install settings] menu, select [Professional settings] > [Edge blending] > [Adjust] > [Black level adjustment] > [Adjust]. Select [Adjustment type] > [Black level]. After selecting [D-area base], as you watch the image, adjust the values so that the brightness and colors of the blending area and area D match. Adjust [D-area base] to lighten the black level, and adjust [Red], [Green], and [Blue] to obtain an optimal black level color tone, as needed.
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Advanced Projection Select [B-width], and then specify the width of area B. Adjust the width of area B so that it roughly matches the area where the black level of area B stands out. This will make the width of area D narrower. Select [Adjustment type] >...
Advanced Projection Advanced Registration to Adjust Projected Images Any values you set in 5-point adjustment are retained if you subsequently perform manual adjustment. For more precise correction after 5-point adjustment, perform manual adjustment. This feature enables precise correction of red, green, or blue misalignment in different areas of the screen by color and area.
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Advanced Projection Use the [ ] / [ ] / [ ] / [ ] buttons to select the point for correction, and then press the OK button. The projector enters color selection mode. Select [Red] or [Blue] as the color, and then press the OK button. •...
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Advanced Projection ■ Manual Registration Use manual adjustment to correct registration only in certain areas. Any manual adjustment values set before switching to 5-point adjustment are cleared. In the [Install settings] menu, select [Professional settings] > [RGB alignment] > [Advanced registration] > [Adjust] > [Manual adjustment]. The projector enters manual adjustment mode, and a point selection window is displayed.
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Advanced Projection Select [Red], [Green], or [Blue] as the color, and then press the OK button. • Select [Chart] to toggle between display of the point selection window and source signal. • Accessing the manual adjustment window during test pattern projection will show the test pattern instead of your supplied signal.
Advanced Projection Adjusting Peripheral Focus This feature enables focus adjustment around the edges of the screen. • Use marginal focus adjustment for curved screens, such as domes. • Use marginal focus adjustment to bring images on flat screens into focus if image edges remain warped after you adjust the overall focus.
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Advanced Projection Press the pointer buttons to adjust the focus at image edges. Remote control Projector Press the [ ] / [ ] buttons to move the peripheral focus farther away. Press the [ ] / [ ] buttons to move the peripheral focus nearer. Once image edges are in focus, press the OK or FOCUS button.
Safety Instructions Before Use Other Information Installation Procedure Connection Procedure Projection Procedure Convenient Features Using Menus Menu Settings Advanced Projection Maintenance Product Specifications Troubleshooting...
Request Internal Cleaning Regularly Dust that accumulates over long periods without cleaning may eventually cause fire or electric shock. Once a year, request internal cleaning from the Canon Customer Support Center. (Note that a fee is charged.) Cleaning before damp, rainy seasons is especially effective.
Maintenance Follow the procedure below when cleaning the air filter. Turn the power of the projector off and pull out the power plug. Hook your finger around the air filter handle on the front of the projector and remove the air filter. Use a vacuum cleaner to clean off the dust. Do not rinse the air filter in water.
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Maintenance Pull out the filter cover tab on bottom while lifting up. Open the filter cover and remove Remove the air filter. Holding the new air filter by the tab, insert the air filter in the projector.
• We recommend cleaning or replacing the air filter (part no: RS-FL03) when you replace the lamp. • Contact the Canon Customer Support Center for further information. • Replacement air filter part number: RS-FL03 • This can also be purchased from the Canon website.
If the illumination suddenly stops when the projector is in use or after you turn it on, the lamp may be broken. In this case, never attempt to replace the lamp by yourself. Always request service from the Canon Customer Support Center. Additionally, with ceiling-mounted projectors, the lamp may fall out when you open the lamp cover or while you are attempting to replace it.
Doing so may cause deterioration to the projector’s performance. • Handle lamps with care. Impact or abrasion may cause lamps to rupture while they are in use. If a lamp ruptures, contact the Canon Customer Support Center and follow the instructions in “Precautions when replacing lamps that stop working”...
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Maintenance Hook your finger around the lamp cover handle, and open the cover in the direction of the arrow. The lamp cover screw is attached to the lamp cover to prevent it from falling off. Loosen the 3 screws on the inside of the lamp unit, and then slowly pull out the lamp unit in the direction of the arrow.
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[Other settings] > [Lamp counter]. Select [Reset] - [Yes] to reset the lamp counter. • We recommend cleaning or replacing the air filter (part no.: RS-FL03) when you replace the lamp. • To order air filters, contact the Canon Customer Support Center.
Product Specifications Displayed Test Patterns To access the test pattern menu, from the [Install settings] menu, select [Test pattern] (P107) > [On], or press the TEST PATTERN button on the remote control. While the test pattern is displayed, you can use the [ ] / [ ] buttons to switch patterns.
Product Specifications Supported Signal Types This projector supports the following signal types. If your computer or AV equipment is compatible with any of these signals, the projector will determine the type of input signal automatically to project the image correctly. HDMI (single) Horizontal Vertical...
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Product Specifications HDMI 1x2 Horizontal Vertical Combined Resolution at Horizontal Vertical blanking blanking Dot clock HDMI multi multi input each input frequency frequency interval interval [MHz] input mode resolution terminal [kHz] [Hz] , SW* , SW* 1280x480 640x480 31.469 59.940 25.175 Normal, 1x2 16, 96, 48...
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Product Specifications DVI (single) Horizontal Vertical Horizontal Vertical blanking Signal Dot clock DVI multi input frequency frequency blanking interval interval resolution [MHz] mode [kHz] [Hz] , SW* , BP* , SW* , BP* 640x480 31.469 59.940 25.175 Normal, Single 16, 96, 48 10, 2, 33 800x600 37.879...
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Product Specifications DVI 2x2 Horizontal Vertical Combined Resolution at Horizontal Vertical blanking blanking Dot clock DVI multi multi input each input frequency frequency interval interval [MHz] input mode resolution terminal [kHz] [Hz] , SW* , SW* 27.000 24.000 74.250 Normal, 2x2 638, 44, 148 4, 5, 36 66.587...
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Product Specifications DVI 1x4 1 2 3 4 Horizontal Vertical Combined Resolution at Horizontal Vertical blanking blanking Dot clock DVI multi multi input each input frequency frequency interval interval [MHz] input mode resolution terminal [kHz] [Hz] , SW* , SW* 134.036 59.918 178.000...
Product Specifications Specifications ■ Projector Model name 4K500ST Display system RGB liquid crystal system: reflective (LCOS) : 3 panels Color separation by dichroic mirror / polarizing beam splitter Optical system and color composition by prism Type / No. of panels...
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Product Specifications Model name 4K500ST 640 x 480, 720 x 480, 720 x 576, 800 x 600, 1280 x 720, HDMI 1024 x 768, 1366 x 768, 1440 x 900, 1280 x 1024, 1920 x (single) 1080, 2048 x 1080, 2560 x 1080, 1920 x 1200, 2048 x 1200,...
51 mm (W) x 28 mm (H) x 176 mm (D) / Dimensions 2.0 (W) x 1.1 (H) x 6.9 (D) in Weight 100 g / 3.5 oz ■ External View 4K500ST 515 mm (20.3") 111.6 mm (4.4") 470 mm (18.5") 533.5 mm (21.0")
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Product Specifications ■ Service Port (CONTROL) Pin assignment Pin No. Signal OPEN OPEN OPEN Internal pull-up OPEN OPEN Communication format Communication mode : RS-232C, asynchronous, half-duplex communication Communication speed : 19200bps Character length : 8 bits Stop bits : 2 bits Parity : None Flow control...
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Product Specifications Main user commands Commands ASCII representation Binary representation Power on POWER=ON<CR> 50h 4Fh 57h 45h 52h 3Dh 4Fh 4Eh 0Dh Power supply 50h 4Fh 57h 45h 52h 3Dh 4Fh 46h 46h Power off POWER=OFF<CR> Power status 47h 45h 54h 3Dh 50h 4Fh 57h 45h 52h GET=POWER<CR>...
(only) flashes cooling fan another component. Unplug the projector from 4 times the electrical outlet, then plug it back into the repeatedly. outlet and turn on the projector again. Contact the Canon Customer Support Center if the same warning occurs again.
5 times occurred. Unplug the projector from the electrical repeatedly. outlet, then plug it back into the outlet and turn on the projector again. Contact the Canon Customer Support Center if the same warning occurs again. Symptoms and Solutions ■ You Cannot Turn on the Projector...
Troubleshooting ■ You Cannot Project an Image from the Projector Cause Countermeasure A cable is not connected Check whether the projector is connected to the correctly. computer or AV equipment correctly. (P53 - P54) 20 seconds have not When the projector is turned on, the opening window elapsed since the is displayed for approximately 20 seconds.
Troubleshooting ■ There is no Sound Cause Countermeasure The audio cable is not Check the audio cable connection. (P53, P54) connected correctly. The MUTE function is Press the MUTE button on the remote control. (P31) enabled. The volume level is Press the VOL button on the remote control or the adjusted to the VOL+ button on the side control to adjust the volume...
Troubleshooting ■ You Cannot Project an Image Appropriately Cause Countermeasure The projected image is The ceiling mounted / rear projection setting is inverted in the vertical or incorrect. Check the [Image flip H/V] setting in the horizontal direction. [Install settings] menu. (P98) A computer cable is Use a computer cable in which all pins are used in which some pins...
Troubleshooting ■ You Cannot Operate the Remote Control Cause Countermeasure Batteries are not Check whether batteries are installed correctly. If installed properly or they batteries are installed correctly, replace them with have run out. new batteries. (P32) You are operating the Check whether you are operating the remote control remote control from the within the remote control operating range of the main...
Option • Ceiling attachment • Air filter Part No.: RS-CL15 Part No.: RS-FL03 • Ceiling-mount pipe • Lamp assembly with replacement air (400 - 600 mm / 15.7 - 23.6 in) filter Part No.: RS-CL08* Part No.: RS-LP10F • Ceiling-mount pipe •...
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30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A. INC. One Canon Park, Melville, New York 11747, U.S.A. For all inquires concerning this product, call toll free in the U.S. 1-800-OK-CANON CANON EUROPE LTD. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom CANON EUROPA N.V.