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Reset the phone
IMPORTANT!
Resetting the phone means that most information will be lost such as
downloaded and installed applications, accounts, system and
application data and settings. Be sure to backup any data and files you
want to keep before you perform the reset. A backup is a safety copy of
information. Carefully read all the text below before you start.
The reason to perform a reset might be a persistent problem that is im-
possible to solve or if you want to pass the phone to someone else.
Note that everything added to the phone since you got it will be erased.
Exceptions
•
Everything saved on an SD card if you have one installed (see Insert
the memory card, p.2 and External memory, p.36).
•
Applications and data by Google
checked (see Backup, p.34.
•
Information you have stored in any cloud storages (or on a computer,
see Connect the phone to a computer, p.30).
Reset the phone
1.
From the Home screen, tap
A general option
2.
Select Factory data reset. Carefully read the on-screen information,
it is important!
3.
Select Reset phone.
4.
Select Erase everything.
CAUTION
This is the last step before ALL data from the device, including
Google or other account settings, system and application data and
settings will be permanently erased.
5.
After your phone resets, it will be set back to factory defaults and will
be just like it was when it came out of the box.
Memory and storage
Note! When you update the phone the available capacity may change.
English
™
— if the box by Back up my data is
Set
Backup & reset.
35
A general option
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