Doro 824 User Manual

Hide thumbs Also See for 824:

Quick start manual (21 pages)

User manual (82 pages)

Quick start manual

Table Of Contents

Table of Contents

Quick Links

Doro 824

User Guide

English

Table of Contents

Need help?

Do you have a question about the 824 and is the answer not in the manual?

Questions and answers

Kathy Carrick

February 14, 2025

How can I change the number of rings before voicemail kicks in? Why do I hear a different number of rings than the caller?

Summary of Contents for Doro 824

Page 1: User Guide
Doro 824 User Guide English...
Page 2: Product View
The items supplied with your phone might vary depending on the soft- ware and accessories available in your region or offered by your service provider. You can obtain additional accessories from your local Doro deal- er. The supplied accessories provide the best performance with your...
Page 3: Table Of Contents
English Contents Congratulations on your purchase ............... 1 Get started..................... 1 Insert SIM card, memory card and battery.......... 1 Turn the phone on and off ..............3 Charge the phone.................. 3 Screen lock .................... 4 Assistive functions................. 6 Get to know your phone ................6 Startup guide ..................
Page 4 Use the web browser................44 Assistance button..................45 Make an assistance call ..............45 Assistance button configuration............45 Dock mode....................47 My Doro Manager..................48 Download the application ..............49 Connect a helper to a Doro 824 user ..........49 Doro Selection .....................50 ™ Google ......................50 ™ Google Play Store..................50...
Page 5 English Calendar....................59 Notes ....................60 Flashlight....................60 Timer ....................61 Calculator..................... 61 Recorder....................61 Code safe .....................62 Reset the phone ..................63 Backup ....................63 Status icons ..................64 Safety instructions..................66 Network services and costs..............66 Operating environment ...............66 Medical units ..................66 Areas with explosion risk ..............67 Protect your hearing ................67 Emergency calls...................67 Vehicles....................67...
Page 6: Congratulations On Your Purchase
English Congratulations on your purchase The understanding smartphone. Doro 824 is the smartphone that does what other smartphones do, but in a much easier way. Access main con- tacts and functions directly from the Home screen, and get help as you go from the built-in coach.
Page 7: Insert Sim/Memory Card/Battery
English Insert the SIM card CAUTION This device accepts micro-SIM card. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Insert the memory card (optional) IMPORTANT! Use only compatible memory cards with this device.
Page 8: Turn The Phone On And Off
English Turn the phone on and off Turn on the phone Press and hold the ! Power button un- til the phone vibrates and the display lights up. Wait for the phone to start. Note! When turning on your phone, the installed applications may need to be updated.
Page 9: Screen Lock
English Insert the small end of the USB cable into the charging port of the phone (A) or into the charging port of the cradle (B). Insert the other end of the USB cable to the AC adapter that you plug into a wall socket. If the phone is turned off during charging, the phone will still charge.
Page 10 English Note! Your phone continues to run while it’s sleeping. Mail is received, social networking updates are made, and so on. Your phone also continues to play music while the screen is locked. Unlock the screen Briefly press the Slide up to unlock.
Page 11: Reactivate The Step By Step
Get to know your phone Startup guide The first time you turn on your phone, the Startup guide is launched. Fol- low the instructions to start personalizing your new Doro 824. Step by step Some applications provide an interactive step-by-step guide to help you through the most-used functions within that application.When you launch...
Page 12 English Touch or tap • Touch or tap an item, such as a button or a program icon, to select it or to open it. Touch can be used to select or deselect a relevant tick box in a list of options.
Page 13: Use The Phone Keys
English Pinch and spread (zoom) • To pinch: Place two fingers sep- arated on the screen and pinch them together to zoom out of a map. This function is not always applicable. • To spread: Place two fingers to- gether on the screen and spread them to zoom in.
Page 14: Home Screen
• Access options/menu available on the current screen or application. Home screen The Home screen is your start screen on your Doro 824. Set your favorite picture as wallpaper and add your favorite contacts for quick access. Use ™ the Google search bar to quickly find what you are looking for.
Page 15: Lock Screen
"Application" is another term for program or software, and is commonly shortened and referred to as "app". The applications list contains the ap- plications that come pre-installed on your Doro 824 and any you choose to download. The applications list extends beyond the regular screen width, so you need to swipe left or right to view all content.
Page 16: Status And Notifications Bar
Select a shortcut to remove to remove existing shortcuts. • Activate Long press to remove to delete shortcuts by long press. To install applications, see Doro Selection, p.50. Tip: You can use the shortcut Add new applications. Status and notifications bar The status bar, located at the top of your screen, shows signal strength, ongoing and new applications as well as battery status.
Page 17 English Open the notifications bar and access your quick settings To view your notifications Swipe the status bar down once. To clear the list, select To enable or disable connectivity status, select: • Wi-Fi • Mobile Data • Bluetooth • Airplane mode •...
Page 18: Enter Text
English Note! To hide sensitive alerts go to Menu Settings Advanced settings (accessible to the upper right) Sound & notification App notifications to change the notification settings for each app. Enter text You can enter text, numbers and other characters using the on–screen keyboard.
Page 19 English Enter text To write the word “Doro”, select D, o, r, o. Select the suggested word from the list. Alternatively, select the space key to keep the selected word and continue with the next word. Cut, copy, select all and paste...
Page 20: Screenshot
Wireless networks (Wi-Fi) To get the most out of your Doro 824, you need Internet access. It is rec- ommended to use Wi-Fi connections when available to reduce costs for data traffic. Contact your service provider for detailed subscription costs before activating.
Page 21: Software Update
English Tip: Your phone remembers Wi-Fi networks you connect to. If Wi-Fi is turned on, the phone automatically connects to the network next time you are within reach. Some open networks require you to log in to a web page before gaining access to the network. You can also enable Wi-Fi from the notification bar.
Page 22: Battery Performance
English Battery performance Battery usage history Information and statistics about your phone's battery status and battery usage history are found in the About device menu. From the Home screen, select Menu Settings. Select About device Battery status. The remaining battery per- centage is shown.
Page 23: Memory And Storage
See Airplane mode, p.54. • Use Doro original handsfree devices to listen to music. Handsfree devices consume less battery than your device's own loudspeakers. Lock the screen when not in use by pressing the ! Power button.
Page 24 English Free up memory space The memory in your device tends to fill up as a result of normal usage. If your phone starts to slow down, or applications suddenly shut down, con- sider the following: Delete pictures • If you use your phone to take a lot of pictures, remember to back them up to your computer every now and again.
Page 25: Phone Settings
English Select for the items to delete. Tap OK to confirm. Tip: All purchases are managed by your Gmail account. If you want to install a particular app again later on, as long as you are signed in with your original Gmail account, you will not be charged again for the same app.
Page 26: Time And Date
English • Select High accuracy to use GPS, Wi-Fi, cellular networks, and other sensors to get the highest-accuracy location for your de- vice. It uses Google's location service to help estimate your lo- cation faster and more accurately. • Select Battery saving to estimate your location using low bat- tery-intensive location sources, such as Wi-Fi and cellular net- works.
Page 27: Display
English Display Change wallpaper Wallpaper is the background on the Home screen. You can change the wallpaper image into any image, such as a picture you've taken or images provided by your service provider. From the Home screen, select Menu to open the applications list. Select Settings Display...
Page 28: Sound & Volume
English In Screen timeout delay select the time delay until the screen lock is Sound & Volume Volume From the Home screen, select Menu to open the applications list. Select Settings Sound & Volume Volume: • Ringtone & Notifications • Music, videos, games •...
Page 29: Silence Your Phone
English hearing aids. To ensure that a specific hearing aid works well with this de- vice, test them together before making a purchase. The standard for hearing aid compatibility contains two types of ratings: • M: To use your hearing aid in this mode, make sure that your hearing aid is set to "M-mode"...
Page 30: Change Pin Code
English • TTY Off to disable all TTY settings. • TTY Full to enable all TTY settings. • TTY HCO (Hearing Carry Over) to hear but not to talk. • TTY VCO (Voice Carry Over) to not hear but to talk. Start a call over TTY When a phone uses TTY Mode, it behaves similarly to how it does when sending and receiving text messages, except it uses an actual phone call...
Page 31: Intelligent Linking
English Intelligent Linking For your convenience your phone can convert text or numbers into click- able links. This allows you to click on the link instead of trying to memo- rize the numbers and then re-enter them. You also don't need to cut and paste text that has been recognized as a URL or an email address.
Page 32: Receive A Call
English From the Home screen you can also open by selecting Menu Contacts. Scroll the list to find the desired contact. If needed, select the num- ber to dial. Select End call to end. Receive a call Select Accept or select Reject to reject directly (busy signal). Select End call to end.
Page 33: Call Log
English Enter a number or select a saved contact from Contacts, and press Press and select: • Swap calls to return to the first call. To swap back to the other call, repeat from step 3. The current number/contact is displayed.
Page 34: Call Settings
English • To write and send an email, select • To add as a new contact, select • To delete, press and select Delete. Delete number/s From the Home screen, select Phone Call log. Press and select Delete. Select for the items to delete, or Select all. Select and to confirm select Delete.
Page 35 English Call log limitation Reduce your phone's call history to display only your most recent 100 calls. From the Home screen, select Phone. Press and select Call settings Call log limitation. Switch to enable. When done, select Call Timer Check the duration for your last call, your outgoing calls and your incom- ing calls.
Page 36 English You can restrict your outgoing calls to only those numbers you list, or to numbers with certain prefixes. For example, if you save 01234, allows calls to all numbers starting with 01234. It is possible to place an emer- gency call by entering the main local emergency number as the emer- gency numbers and the like are exempt.
Page 37: Sos Calls
English • Hide number to hide your number in outgoing calls. Note! Be aware that some people don't answer calls when they can't see the caller ID. • Show number to always display your number in outgoing calls. Call waiting You can handle more than one call at a time, put the current call on hold and answer the incoming call.
Page 38 English When done, select Add a contact from the dialer From the Home screen, select Phone. Enter the phone number and tap Add contact. • Create new contact. • Update existing contact. Enter contact information. When done, select Tip: For international calls, use the international prefix + before the country code.
Page 39: Import Contacts
English Send contact details From the Home screen, select Menu. Contacts. Select a contact. Press and select Share. Select the method to send the contact details and then tap confirm. Delete contact From the Home screen, select Menu. Contacts. Press and select Delete.
Page 40: Messages
English • Insurance enter your insurance provider and policy number. • ICE Contacts: select a contact as from Contacts. If possible, add your relationship to your ICE contact in the en- try, such as “ICE Wife Mary Smith”. • Condition enter any medical conditions/medical devices (e.g. diabetic, pacemaker).
Page 41 English Text messages settings Text messages requires a message center number, this is normally auto- matically set on your phone. The number can be obtained from the net- work operator. From the Home screen, select Messages. Select Messages settings SMS. If required, tap the field to modify the message center number.
Page 42: Email
English safety within your area. There is no charge for receiving an Emergency Alert. There are three types of Emergency Alerts: • Presidential • Imminent (Severe or Extreme) • AMBER Alerts (missing person alert) You may choose not to receive Imminent Alerts and AMBER Alerts. Presi- dential Alerts, however, cannot be disabled.
Page 43 English Set up additional email account From the Home screen, select Menu Email. Press and select Manage accounts Add another account?. Enter your existing email address and password or select an account from the list. When done, select If required, enter requested settings manually and select when done.
Page 44 From the Home screen, select Menu Email. Press and select Email settings Download attachments. to enable. When done, select Signature A signature is automatically added when you send emails from your Doro 824. To create your own signature, follow the instructions below.
Page 45: Camera
English From the Home screen, select Menu Email. Press and select Email settings Signature. Tap Default signature and select Custom signature. Tip: To add your own signature, select Custom signature. Tap in the white square Type your signature here to get the keyboard and enter your desired text.
Page 46 English Zoom • Place two fingers together on the screen and spread them apart to zoom in and pinch them together to zoom out. Flash Only the main camera has flash and the flash settings doesn't apply when using the front camera. Select More Options.
Page 47 English • • VGA (resolution of 640 × 480 pixels) Select Resolution (front camera): • 2MP (default setting) • VGA (resolution of 640 × 480 pixels) When done, select Video resolution Note! Once taken, videos formats cannot be changed to meet MMS standards.
Page 48: Gallery
English • Video stabilization. Switch to enable. When done, select Gallery All pictures taken by the camera, received photos and recorded videos are stored in the My gallery. Note! All pictures must be stored in a folder named Pictures and all video files must be stored in a folder named Movies on the memory card.
Page 49: Internet (Web Browser)
English Set as From the Home screen, select Menu Gallery. Select the photo. Press and select Set as: • Contacts to select a saved contact from the list or add as new. See Add new contact, p.32. • Wallpaper to set the item as wallpaper for your Home screen. Delete photo or video From the Home screen, select Menu Gallery.
Page 50: Assistance Button
English • My bookmarks to go to your bookmarked pages ie your favorite web pages. Use Search to get to your favorites. • My pages to see your open pages. Refresh In the web browser when viewing a web page, press to view avail- able options.
Page 51 English • Off to disable the assistance button. • On (3) to activate by pressing the button 3 times within 1 second. Note! If needed, allow to turn on location services. When done, select Applications Set what application that should be linked with the assistance button. From the Home screen, select Menu Settings.
Page 52: Dock Mode
Always contact the security company before using their phone number. Dock mode You may think of the dock mode as a screensaver that turns your Doro 824 into a side-table clock, a photo frame, a music player and more. Turn Dock mode on and off Dock mode is launched automatically when the device is placed in the charging cradle.
Page 53: My Doro Manager
Note! You need to have Internet access to use most of the features in My Doro Manager. Depending on how you use your phone, it can use up a lot of Internet bandwidth really quickly. Before you use your phone, we strongly recommend that you contact your mobile operator about data rates.
Page 54: Download The Application
Connect a helper to a Doro 824 user For the helper (on the helper's device) Add/invite your Doro 824 user by entering their Gmail address. Once the request has been sent from your helper device, go back to the user’s device.
Page 55: Doro Selection
Select Accept to access the remote help or Decline. Doro Selection The easiest way to look for applications is to use the Doro Selection. Searches are made easier thanks to categories with a selection of apps for such as home, digital life, news, health and wellness, finance etc. You will also find apps Recommended by Doro as well as Recommended of- fered to you via My Doro Manager.
Page 56 English ™ Note! You need to have a Google account to use Play Store. Your Gmail account is also your Google Account, so you can use your same Gmail username and password to use other Google products like YouTube, Google+, Google Play, and Google Drive. Browse the available applications and games through different catego- ries or through the lists like Top paid and Top Free.
Page 57: Connectivity
English You can select to update all applications that needs to be updated, select Update all, or select a specific application Update and confirm. Delete an installed application In Play Store, tap and select My apps. Select the downloaded application Uninstall and confirm.
Page 58 English Select Mobile data. Switch to enable. When done, select Account provider In order to access the Internet and to send and receive picture mes- sages, you need to have the correct account provider settings. For some service providers, the account provider has to be selected manually. From the Home screen, select Menu Settings.
Page 59: Bluetooth
English Select Mobile data More… Data roaming. Switch to enable. Press to return. ® Bluetooth ® You can connect wirelessly to other Bluetooth compatible devices such as headsets or other phones. From the Home screen, select Menu Settings Bluetooth. Switch to enable.
Page 60: Connect The Phone To A Computer
English While in Airplane mode you can’t make or receive calls, surf the web or download emails, or do anything that requires an Internet connection, this is to prevent disturbance to sensitive equipment. You can still play games, listen to music, watch videos and other content, as long as all this content is saved on your memory card or internal storage.
Page 61 English Tip: If default storage location is set to memory card, all photos and videos taken by the phone are stored in the DCIM/Camera folder on the memory card. Drag and drop content between phone and a computer Connect your phone to a computer using a USB cable. Note! You might need to wait for the driver to be installed on your computer before you can access the phone.
Page 62: Additional Applications
English Additional applications Applications can be a program or game that you can use on your Doro 824. Depending on market and service provider, the pre-installed appli- cations can vary. Some applications need Internet access. Contact your service provider for detailed subscription costs before activating. Some applications need to be purchased.
Page 63: Fm Radio
English Press • Mark as favorites to select song as favorite. • Random to play the songs randomly. • Loop to play the songs repeatedly. • Set as and select: • Ringtone to set the song as ringtone. • Alarm sound to set the song as alarm tone. •...
Page 64: Alarm
English • to turn off the radio. Alarm The phone must be powered on in order for the alarm to function properly. From the Home screen, select Menu Alarm. Select Add alarm. Enter the alarm time (HH:MM), select If desired, select Alarm tone, confirm with If desired, select Alarm vibrate to ON/OFF, confirm with If desired, select Repeat and tick the required days.
Page 65: Notes
English View mode • In calendar mode, select Month view, Day view or Events to set view mode. Navigate • In calendar mode, select to change month or day. Notes Add note From the Home screen, select Menu Notes. Select Add note and enter text. When done, select Save.
Page 66: Timer
English Timer From the Home screen, select Menu Timer. Tap the digits to set the timer or tap Set. Use v and V to set minutes and seconds. Confirm with When done, select Start. Tip: You can use the phone as usual when the timer application is running as long as the phone is turned on.
Page 67: Code Safe
English • Messages to send item in a picture message. • Email to send item in an email. • Or any of the other options in the list. Delete recording From the Home screen, select Menu Recorder. Select Records list. Press and select Delete.
Page 68: Reset The Phone
English Reset the phone IMPORTANT! Resetting the phone means that most information will be lost such as downloaded and installed applications, accounts, system and application data and settings. Be sure to backup any data and files you want to keep before you perform the reset. A backup is a safety copy of information.
Page 69: Status Icons
English regularly copy your photos from the phone's internal storage to your com- puter as a form of backup, see Connect the phone to a computer, p.55. These files are found in the DCIM folder on your phone. DCIM stands for Digital Camera IMages and it is the default directory structure for digital cameras and for smartphone cameras.
Page 70 English Google Play Store software Wi-Fi AP connected updates available Google Play Store, update Bluetooth on completed Connected to computer Unread email New text message or multi- Alarm active media message Airplane mode activated Charger connected Error occurred or caution Battery level required Headset connected (without...
Page 71: Safety Instructions
English Safety instructions CAUTION The unit and the accessories can contain small parts. Keep all of the equipment out of the reach of small children. The AC power adapter is the disconnect device between the product and AC power. The AC power outlet must be close to the equipment and easily accessible. Network services and costs Your device is approved for use on the 4G LTE FDD 2 (1900), 4 (1700), 5 (850), 17 (700) MHz / WCDMA 1 (2100), 2 (1900), 4 (1700), 5 (850) MHz / GSM 850, 900,...
Page 72: Areas With Explosion Risk
English • Should always keep the phone more than 15 cm from their pacemaker when the phone is turned on. • Should not carry the phone in a breast pocket. • Should use the ear opposite the pacemaker to minimize the potential for interference.
Page 73: Driving Safely
English Do not keep or transport flammable liquids, gases or explosives together with the unit or its accessories. Most vehicles come equipped with air bags; keep in mind that air bags fill immediately with considerable force. Do not place objects, including fixed or portable radio equipment in the area above the airbag or the area where it might ex- pand.
Page 74: Hearing Aid Compatibility
English If necessary, suspend the call in heavy traffic or hazardous weather conditions such as rain, sleet, snow, icy roads, and fog. • Do not take notes, look up phone numbers, or perform any other activities that re- quire your attention while driving. Jotting down a to-do list or flipping through your address book takes attention away from your primary responsibility, which is driving safely.
Page 75: Ic Radiation Exposure Statement
English SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is de- signed to operate at multiple power levels so as to use only the power required to reach the network.
Page 76: Care And Maintenance
English Care and maintenance Your unit is a technically advanced product and should be treated with the greatest care. Negligence may void the warranty. • Protect the unit from moisture. Rain, snow, humidity, and all types of liquids can contain substances that corrode the electronic circuits. If the unit gets wet, you should immediately power off the phone, remove the battery and allow the unit to dry completely before you replace it.
Page 77: Disclaimer And Limitation Of Liability
Doro AB and its affiliates, licensees and retailers assume no responsibility for any dam- age or loss resulting from the use of this guide. Doro AB and its affiliates, licensees and retailers assume no responsibility for any loss or claims by third parties that may arise through the use of this software.
Page 78: Fcc/Industry Canada Notice
The FCC or Industry Canada can require you to stop using your unit if such interference cannot be eliminated. Doro has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
Page 79: Copyright And Other Notices
Doro does not provide a warranty for or take any responsibility for the functionality, con- tent, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is.
Page 80: Content Copyright
English Content copyright The unauthorised copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or ma- terials which you are authorised or legally permitted to copy.
Page 81: Support
Max: 40° C (104° F) Charging ambient Min: 0° C (32° F) temperature: Max: 40° C (104° F) Storage Min:–20° C (–4° F) temperature: Max: 60° C (140° F) Support For assistance, please contact: E-mail: support.ca@doro.com Website: www.dorocanada.com/support/ Telephone: 1 888 611 3676...

Doro 824 User Manual

Quick Links

User Guide

Need help?

Questions and answers

Related Manuals for Doro 824

Summary of Contents for Doro 824

Table of Contents