Sync Troubleshooting - Ford TOURNEO CONNECT 2015 Owner's Manual

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Message
Genres
Browse USB
Reset USB
*
You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the numeric keypad to jump
in the list.
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See Using SYNC
Your Phone (page 232).
Issue
A lot of back-
The audio control
ground noise
settings on your cell
during a phone
phone may be affecting
call.
SYNC performance.
During a call, I
can hear the
Possible cell phone
other person
malfunction.
but they cannot
hear me.
Tourneo Connect (CHC) Vehicles Built From: 10-03-2014, Vehicles Built Up To: 31-12-2014, Long Wheelbase Kombi/Short Wheelbase Kombi, Base/Base High Payload/Titanium/Titanium High Payl
SYNC
Sort indexed music by genre (category) type.
1.
Press OK to select.
2. Scroll to select the desired genre, and then press OK.
Browse all supported media files on your media player
connected to the USB port. You can only view media files
that are compatible with SYNC; other saved files are not
visible.
1.
Press OK to select.
2. Scroll to browse indexed media files on your flash drive,
and then press OK.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
With
Cell phone issues
Possible cause
256
Description and Action
SYNC
TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, please refer to the
tables below.
To check your cell phone's compatibility,
visit the regional Ford website.
Possible solution
Refer to your device's manual about audio
adjustments.
Try switching off your cell phone, resetting
it or removing the battery, then trying again.
Make sure that the microphone for SYNC
is not set to off.
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