Single Slot Usb/Serial Cradle - Motorola MC75A Integrator Manual

Single Slot USB/Serial Cradle

Troubleshooting the Single Slot USB/Serial Cradle
Table 9-3
Symptom
LEDs do not light Cradle is not receiving
when MC75A or power.
spare battery is
MC75A is not seated
inserted.
firmly in the cradle.
Spare battery is not
seated firmly in the
cradle.
MC75A battery is MC75A was removed
not charging. from cradle or cradle
was unplugged from AC
power too soon.
Battery is faulty.
The MC75A is not fully
seated in the cradle.
Ambient temperature of
the cradle is too warm.
Spare battery is not Battery not fully seated
charging. in charging slot.
Battery inserted
incorrectly.
Battery is faulty.
Ambient temperature of
the cradle is too warm.
During data MC75A removed from
communication, no cradle during
data transmits, or communication.
transmitted data
Incorrect cable
was incomplete.
configuration.
Communication
software is not installed
or configured properly.
Possible Cause
Ensure the power cable is connected securely to both the
cradle and to AC power.
Remove and re-insert the MC75A into the cradle, ensuring
it is firmly seated.
Remove and re-insert the spare battery into the charging
slot, ensuring it is firmly seated.
Ensure cradle is receiving power. Ensure MC75A is seated
correctly. Confirm main battery is charging under
Settings
fully charges in less than five hours.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Remove and re-insert the MC75A into the cradle, ensuring
it is firmly seated.
Move the cradle to an area where the ambient temperature
is between 0
Remove and re-insert the spare battery in the cradle,
ensuring it is firmly seated.
Re-insert the battery so the charging contacts on the battery
align with the contacts on the cradle.
Verify that other batteries charge properly. If so, replace the
faulty battery.
Move the cradle to an area where the ambient temperature
is between 0
Replace MC75A in cradle and retransmit.
See the system administrator.
Perform setup as described in
Maintenance & Troubleshooting
Action
> > . The 3600 mAh capacity battery
System Power
o o
C and 35 C.
o o
C and 35 C.
Chapter 3,
9 - 9
>
Start
ActiveSync.