Panasonic KX-VC300 User Manual page 162

Additional Information
Message
Check sub camera setting.
<Check camera>
Set sub camera operating
frequency to nHz.
<Safe Mode>
If [#] is pressed, the system
enters safe mode after restart.
Note
•
The field frequency
setting of the unit (50
or 60) is represented
by n.
Call failed due to software
version mismatch.
Call Failed due to
combination mismatch.
Call Failed due to
unsupported product or other
error.
Call disconnected due to
incompatible device or
unexpected error.
162 User Manual
•
A video camera with a different field frequency to the unit has been
detected.
→
Use a video camera with the same field frequency as the unit.
Note
•
If you enter Safe Mode during a video conference call, the call will
be disconnected.
•
A video conference call to a unit with an incompatible software version
was attempted.
→
Check the software version of all parties. Update the unit so that the
versions match.
•
In a multiple-party video conference call, one or more of the parties is
incompatible.
→
Check the software version of all parties. Update the unit so that the
versions match.
•
An unsupported feature was used.
→
Check the software version of all parties. Update the unit so that the
versions match.
For details about supported versions and features, contact your dealer.
•
Connection to an unsupported MCU or non-Panasonic video
conference system was attempted.
→
For details about supported MCUs and non-Panasonic video
conference systems, contact your dealer.
•
The other party's device uses an unsupported codec.
→
Have the other party check their settings.
Cause and Solution
Document Version 2013-09