Troubleshooting Guide; Replacement Parts - Ninja BL780CO Owner's Manual

Troubleshooting Guide

PROBLEMS
Motor Doesn't Start or Blade
Assembly Doesn't Rotate.
Food is Unevenly Chopped.
Food is Chopped Too Fine or is
Too Watery.
Food Collects On Lid or On the
Sides of the Container.
You Cannot Achieve Snow
From Solid Ice.
Motor Base Won't Stick to
Counter or Table Top.

Replacement Parts

ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com
or feel free to contact customer service: 1-877-646-5288.
13 1-877-646-5288
POSSIBLE REASONS & SOLUTIONS
Make sure the container is securely placed on motor base.
Make sure the lid is securely on container in the correct position (align arrows).
The appliance is turned "Off". Press the power button ( ) to turn "On".
Check that the plug is securely inserted into the electrical outlet.
Check the fuse or circuit breaker.
The unit has overheated or overloaded. Unplug and wait approximately 15
minutes before using again.
Check to make sure the unit is not overloaded.
Either you are chopping too much food at one time, or the pieces are not of even
size and processing smaller amounts per batch.
The food has been over processed. Use pulse button for controlled processing.
The mixture is to thick. Add more liquid.
Do not use ice that has been sitting out or has started to melt. Use ice straight from
the freezer.
Make sure surface and suction feet are wiped clean. Suction feet will only stick to
smooth surfaces. Suction feet WILL NOT stick on some surfaces such as, wood, tile
and non-polished finishes.
DO NOT attempt to use appliance when the motor base is stuck to a surface that is
not secure, (cutting board, platter, plates, etc.).