Troubleshooting; Checklist Before Svc Calls - Samsung SR8730 User Manual

troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom
Vacuum cleaning
Robot does not
operate at all before
cleaning.
Vacuum cleaning
Robot stopped
operating while
cleaning.
The suction power is
weak while cleaning.
36_ troubleshooting
Checklist
• Is the dust bin assembled?
• Is the Power Switch turned on?
• Is cleaning mode (
display panel turned on?
• Does the battery level icon on
the display move to the right as
shown?
(
• Vacuum cleaning Robot will not
operate when the battery in the
remote control is depleted. (Option)
• Does the battery level icon on
the display move to the right as
shown?
(
• Has the vacuum cleaning robot
become hooked on wires on the
fl oor?
• Is the Vacuum cleaning Robot
stuck to the fl oor where there is a
height difference?
- The driving wheel is lifted.
• Is there a thin towel (cloth)
wrapped around the driving wheel?
• Is the Vacuum cleaning Robot
stuck on the doorsill?
• Check whether the dust bin is full
of dust.
• Check whether the suction inlet is
clogged by foreign substances.
• Check whether the Filter is
clogged.
Measure to Take
• Install the dust bin.
• Turn on the Power Switch.
) in the • Press the (
off, press and hold the (
down for 3 seconds or longer.)
• Lift up the Vacuum cleaning
Robot, and manually dock the
robotic vacuum onto the charger
to charge it.
)
• Replace the batteries in the remote
control. (AAA type)
• Lift up the Vacuum cleaning Robot,
manually dock the robotic onto the
charger to charge it.
)
• Turn off the Power Switch and
remove the wires.
• Turn off the Power Switch and
move the cleaning robotic vacuum
to another place to clean.
• Turn off the Power Switch and
remove the thin towel.
• Turn off the Power Switch and
move the Vacuum cleaning Robot
to another place to clean.
• Stop the Vacuum cleaning Robot
and empty the dust bin.
• Turn off the Power Switch and
remove the foreign substances on
the suction inlet.
• Clean the Filter well.
) button. (To turn it
) button