Unexpected Test Results - OneTouch UltraEasy Owner's Booklet

CAUTION: You may get an Er 5 message or an inaccurate result if the blood sample does not
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fill the confirmation window completely. See page 42. Discard the strip and re-start the test process.
WARNING: If mmol/L does not appear with the test result, call Customer Care. Use of
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the wrong unit of measure may cause you to misinterpret your blood glucose level, and
may lead to incorrect treatment.
Error messages
If you get an Er message on your screen rather than a result, see pages 37–42.

Unexpected test results

Refer to these cautions
otherwise not what you expect.
CAUTION: Dehydration and low glucose results
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Severe dehydration resulting from excessive water loss may cause false low results. If you
think you are suffering from severe dehydration, contact your healthcare professional
immediately.
CAUTION: Low glucose results
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If your test result is lower than 3.9 mmol/L or is shown as LO, it may mean hypoglycaemia
(low blood glucose). This may require immediate treatment according to your healthcare
professional's recommendations. Although this result could be due to a test error, it is
safer to treat first, then do another test.
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æ whenever your results are lower than, higher than, or