Hints and Tips
Issues
Buttons don't work
Door doesn't open
If you start a wrong
programme accidentally.
Unusual odour.
You can't see any water.
There's no water going
into the washing
machine.
There's only a small
amount of water.
Water adds up during
washing.
The washing machine
does not spin.
There's no water going
into the washing machine
during rinse operation.
During the spin-dry, the
drum stops and rotates
several times.
Foam and water remain in
the door or door seal.
Spin starting is repeated.
22
Solutions
• Child lock is activated. Deactivate the child lock function.
• The washing machine is operating a wash programme.
• The Programme Dial was turned to a different programme.
• Door lock may be active.
• The water temperature or level could be too high.
First press the Start/Pause button. Secondly turn the
Programme Dial to the correct programme (spin speed or
optional function you want). Press the Start / Pause button to
start the new programme. (Note: We suggest that you do not
change the programme after the machine has been running for 3
minutes.)
• Rubber parts and the motors may give off a smell when you
first start using the washing machine, but this goes away over
time.
• You should wash the drum once a month.
This is normal: The water level is sometimes below the window.
• The water tap might be turned off.
• The water hose or water-supply hose may be frozen.
• Your water supply may be disrupted.
• The water-supply valve filter may be clogged.
• The inlet hose may be blocked or kinked.
• If you have paused the programme and you restart, the
washing machine may drain some water.
• Don't pour water in through the door.
This is normal: water is supplied automatically as the level lowers,
and with heavy loads the water may fill up repeatedly.
•
If a small or large load is in the washing machine, it may be
detected as an unbalanced load and may stop spinning after
a number of attempts. Select the manual spin.
Before rinsing, the washing machine spins to drain water
remaining from the wash. The water will fill up after that.
This is normal. The washing machine has detected an unbalanced
load and is trying to correct it.
Although foam and water may remain, it does not have any
influence on the performance of a rinse.
This is normal. Although spin starting may be repeated, it is a
function made to spin quietly.
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