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S S m m a a r r t t i i o o C104H/PCI Series User's Manual
Smartio 4 Ports Serial Board for PCI Bus
Jun. 1999 (2nd Edition)
The content of this manual is also available in CD-ROM and at Moxa Web Site.
Moxa Technologies Co., Ltd.
Tel:
+866-2-8665-6373
Fax: +886-2-8665-6372
www.moxa.com
support@moxa.com.tw
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Summary of Contents for Moxa Technologies Smartio C104H/PCI Series
- Page 1 S S m m a a r r t t i i o o C104H/PCI Series User’s Manual Smartio 4 Ports Serial Board for PCI Bus Jun. 1999 (2nd Edition) The content of this manual is also available in CD-ROM and at Moxa Web Site.
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Page 2: Copyright Notice
S S m m a a r r t t i i o o C104H/PCI Series User’s Manual The product described in this manual is furnished under a license agreement and may be used only in accordance with the terms of the agreements. -
Page 3: Moxa Internet Services
MOXA Internet Services Customer’s satisfaction is always our number one concern. To ensure that customers get the full benefit of our services, Moxa Internet Services have been built for technical support, product inquiry, new driver update, user’s manual update, etc. The followings are the services we provide. -
Page 4: About This Manual
Chapter 2 Hardware Installation This chapter gives details of how to do hardware installation for C104H/PCI Series and connection cable. Chapter 3 Software Installation This Chapter describes the software installation, board and ports configuration, driver update and removal for various operating systems: Windows NT, and Windows 95/98. -
Page 5: Table Of Contents
Introduction ... 1-1 Overview----------------------------------------------------------------------------------------------------------1-1 Features ----------------------------------------------------------------------------------------------------------1-3 Check List --------------------------------------------------------------------------------------------------------1-4 Installation Guide -----------------------------------------------------------------------------------------------1-5 Hardware Installation ... 2-1 Installing the Smartio C104H/PCI Series board ---------------------------------------------------------2-1 Connecting the Fan-out Cable ------------------------------------------------------------------------------2-2 Software Installation... 3-1 Windows NT -----------------------------------------------------------------------------------------------------3-1 Installing Driver----------------------------------------------------------------------------------------------3-2 Configuring Board and Port ------------------------------------------------------------------------------3-8... - Page 6 UART 16C550C------------------------------------------------------------------------------------------------ A-2 DB37 Connector Pinouts ------------------------------------------------------------------------------------ A-3...
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Page 7: Board Applications
The term S S m m a a r r t t i i o o represents smart multiport serial I/O solution. The S S m m a a r r t t i i o o C104H/PCI Series boards, including C104H/PCI and C104HS/PCI, are designed for 32-bit PCI bus with Plug and Play feature. - Page 8 Visual Basic, Visual C++, Borland Delphi, etc. Utilities, such as diagnostic, monitor, terminal emulation, etc., are also included for debugging and monitoring the communication status, terminal emulation, and even file transferring. Smartio C104H/PCI Series User’s Manual...
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Page 9: Introduction
Features The Smartio C104H/PCI Series consists of members as follows: C104H/PCI: 4 RS-232 ports, high speed 16C550C or compatible UART C104HS/PCI: 4 RS-232 ports, surge protection, 16C550C or compatible UART Support PCI, Plug and play, no switch, no jumper Reliability¡ÐHigh speed 16C550C Communication Controllers with on-chip... -
Page 10: Check List
Check List Upon unpacking the Smartio C104H/PCI Series, you should find the following items in the package: Smartio C104H/PCI Series 4 port serial board Device driver diskettes: Windows NT and Windows 95/98 ¡Ñ1 P P C C o o m m m m Lite ¡Ñ ¡Ñ1 Smartio C104H/PCI Series User’s Manual (This manual) -
Page 11: Installation Guide
Installation Guide This section gives a brief summary of how to install the Smartio C104H/PCI Series under each supported operating system. The installation is simple and involves the following stages: Check the PCI BIOS settings Install the Smartio C104H/PCI Series board... - Page 12 Smartio C104H/PCI Series User’s Manual...
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Page 13: Installing The Smartio C104H/Pci Series Board
IRQ number and I/O addresses is automatically assigned by the PCI BIOS. Hence, the board MUST be plugged first before installing the software driver. Installing the S S m m a a r r t t i i o o C104H/PCI Series board Step 1: Power off the PC. -
Page 14: Connecting The Fan-Out Cable
Step 9: Proceed with the software installation detailed in the next chapter, “Software Installation”. Smartio C104H/PCI Series User’s Manual Smartio C104H/PCI Series Each board must occupy one unique IRQ and four 8-byte I/O addresses, which are assigned automatically by the PCI BIOS. -
Page 15: Windows
Windows NT supports up to 256 serial ports, from COM1 to COM256. To fully utilize the advanced features of Windows NT, multi-process, multi-thread, and pure 32-bit Windows NT device drivers are developed for the Smartio C104H/PCI Series and other MOXA multiport boards. The drivers conform to Win32 COMM API standard. -
Page 16: Installing Driver
Installing Driver First Time Installing Driver Following is the procedures for installing the Smartio C104H/PCI Series driver for the first time under Windows NT 3.51/4.0. Make sure the board (s) has (have) already been plugged in the system PCI slot (s). - Page 17 FIFO configuration done automatically by the system. Select the newly plugged C104H/PCI board from the Board Type pull-down list. Click on a specific port Item. Click [Port Setting] button to open Port X dialog box. Software Installation Smartio C104H/PCI Series User’s Manual...
- Page 18 12. Select an Rx FIFO Trigger from Rx FIFO Trigger pull-down list. Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default value is 14 bytes. Smartio C104H/PCI Series User’s Manual Step 11 is optional, if you want to assign COM numbers to ports manually.
- Page 19 17. Click [OK] button in Property dialog box to complete the port setting and return to MOXA Smartio/Industio Configuration Panel dialog box. Now the configured C104H/PCI Series board item will be shown in MOXA Smartio/Industio Configuration Panel dialog box. Software Installation...
- Page 20 Smartio C104H/PCI Series User’s Manual The driver configuration will NOT take effect until you restart the Double check if all the Smartio C104H/PCI Series components – the control board and the external 1X4 cable – are connected and fastened tightly to make sure that the system and the driver start...
- Page 21 P P C C o o m m m m utility Terminal emulator (See “Serial Programming Tools”) or HyperTerminal to transmit/receive data, as well as Remote Access Service to provide dial-up networking capabilities. Software Installation Smartio C104H/PCI Series User’s Manual...
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Page 22: Configuring Board And Port
Open [Control Panel], click [Network] icon and select [Adapters] tab. Click on MOXA Smartio/Industio Family Adapter in Network Adapters list Click [Properties] button to open MOXA Smartio/Industio Configuration Panel dialog box to change port setting and advanced FIFO configuration. Smartio C104H/PCI Series User’s Manual... - Page 23 Click [Property] button in MOXA Smartio/Industio Configuration Panel dialog box to open Property dialog box. Then please refer to Step 6 to 21 in “First Time Installing Driver” of “Windows NT” section. Software Installation Smartio C104H/PCI Series User’s Manual...
- Page 24 Add Another C104H/PCI Series Board Configuration If another MOXA C104H/PCI Series board is plugged and needed to be re- configured, please see this section for details. Up to four C104H/PCI Series board can be installed in ONE system under Windows NT as long as the system sources is sufficient.
- Page 25 Then please refer to Step 6 to 21 in “First Time Installing Driver” of “Windows NT” section. Remove Existing C104H/PCI Series Board Configuration By unplugging C104H/PCI board, the system will automatically remove the configuration. Therefore, there is no need to do remove action from Moxa Software Installation Smartio C104H/PCI Series User’s Manual...
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Page 26: Updating Driver
Smartio/Industio Configuration Panel dialog box. Updating Driver To update the driver for the Smartio C104H/PCI Series board, simply follow the following procedures. Open [Control Panel], click [Network] icon, and select [Adapters] tab. Click on MOXA Smartio/Industio Family Adapter in the Network Adapter list. -
Page 27: Windows 95/98
To install the driver for the first time, or to add more boards, please go directly to Section “Installing Driver”. To re-configure the ports for installed boards, please refer to Section “Configuring Software Installation Smartio C104H/PCI Series User’s Manual 3-13... -
Page 28: Installing Driver
To remove the driver, please go to Section “Removing Driver”. Installing Driver You can easily plug the Smartio C104H/PCI Series board and work right away with very little installation efforts under Windows 95/98 supporting Plug and Play capability. Windows 95/98 will automatically detect the presence of the newly plugged board and prompt you to install the software driver for the first time. -
Page 29: First Time Driver Installation Stage
This stage presents the steps for installing the driver for the first time of the first Smartio C104H/PCI Series board. The installation of the Smartio C104H/PCI Series board for Windows 95 and Windows 98 are slightly different and will be Software Installation Smartio C104H/PCI Series User’s Manual... - Page 30 Windows 98 respectively. If one MOXA C104H/PCI Series board had been previously installed and another MOXA C104H/PCI Series board was plugged, the system will prompt you to do Port Configuration Stage discussed in the next section and skips this stage.
- Page 31 Software Installation Smartio C104H/PCI Series User’s Manual 3-17...
- Page 32 3. Type A:\Windows.95 in the Location field, and click [OK] button in Select Other Location dialog box. The system will start reading the files from the diskette. 4. Click [Finish] button. Smartio CC104H/PCISeries User’s Manual 3-18 3. Select Other Devices and click [Next] button. 4.
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Page 33: Port Configuration Stage
If one MOXA C104H/PCI Series board had installed previously and another MOXA C104H/PCI Series board was plugged, the system will prompt you to do port configuration directly discussed in this section. Click on a specific port. - Page 34 Check Set the change to all ports check-box then if desire to apply Rx FIFO Trigger just defined to all ports. Smartio C104H/PCI Series User’s Manual 3-20 Step 4 is optional, if you want to assign COM numbers to Ports manually.
- Page 35 FIFO Size just defined to all ports. Click [OK] button in Port X dialog box to confirm the port setting. 10. Click [OK] button in Property dialog box to complete the port setting. Software Installation Smartio C104H/PCI Series User’s Manual 3-21...
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Page 36: Board And Port Ready Stage
Smartio C104H/PCI Series board and Windows 95/98 will automatically detect the newly plugged board and skip to Port Configuration stage to do port setting. Up to now, the driver installation of the Smartio C104H/PCI Series is complete and successful, including the board and port configuration. However, if changes of the board and port configuration are needed, please refer to the next section, “Configuring Board and Port”, for more configuration details. -
Page 37: Configuring Board And Port
Open [Control Panel], click [System] icon, select [Device Manager] tab, and then select Moxa Smartio/Industio multiport board. Click on desired C104H/PCI Series board entry, and click [Properties] button. Select [Ports Configuration] tab. Software Installation Smartio C104H/PCI Series User’s Manual... - Page 38 Click on the specific port and click [Port Setting] button to re-assign the desired COM number for the Smartio C104H/PCI Series port mapping. Note! Check Auto Enumerating COM Name check-box to assign continuous COM numbers for subsequent ports. For example, if COM 3 is assigned to Port 1, then COM 4 will be automatically assigned to Port 2.
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Page 39: Updating Driver
11. Restart the system to activate the latest configuration. Updating Driver This section will discuss how to update the Windows 95/98 driver to enhance the function of the board. Open [Control Panel], click [System] icon, and select [Device Manager] tab. Software Installation Smartio C104H/PCI Series User’s Manual 3-25... - Page 40 Click on MOXA C104 PCI Series and click [Properties] button Select [Driver] tab. Click [Update Driver...] button. Click [Have Disk...] button and type the path of the new driver. Smartio C104H/PCI Series User’s Manual 3-26...
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Page 41: Removing Driver
Or [No] button if you want to reboot the system later. Removing driver This section explains how to remove the Smartio C104H/PCI Series board driver. Open [Control Panel] icon, double click [Add/Remove Programs] icon, and then select [Install/Uninstall] tab. - Page 42 Click [Yes] button in the following shown message box to confirm the driver removal. Click [OK] button in Add/Remove Programs Properties dialog box. Smartio C104H/PCI Series User’s Manual 3-28...
- Page 43 After P P C C o o m m m m is successfully installed, simply click [Start] and select [Program Files] and the P P C C o o m m m m Lite group to select a list of utilities and documents. Smartio C104H/PCI Series User’s Manual...
- Page 44 Guide] or refer to the sample programs in the P P C C o o m m m m directory. Utility The followings are brief descriptions of each utility. For more information about each utility, please see the on-line help in the diskette. Smartio C104H/PCI Series User’s Manual implementation multi-process multi-thread...
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Page 45: Diagnostic (For Moxa Boards Only)
DTR/DSR, DTR/DCD testing, etc. It will verify if both the software and hardware function correctly. To run Diagnostic program, click [Start]; select [Program Files] then [P P C C o o m m m m Lite] and [Diagnostic]. Smartio C104H/PCI Series User’s Manual... - Page 46 By clicking on the specific displayed port, you can visualize the current communication parameters and status of that port. To run Monitor program, click [Start]; select [Program Files] then [P P C C o o m m m m Lite] and [Monitor]. Smartio C104H/PCI Series User’s Manual...
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Page 47: Terminal Emulator
ASCII, XMODEM, YMODEM, ZMODEM and KERMIT protocols. To run Terminal Emulator program, click [Start], select [Program Files], then [P P C C o o m m m m Lite] and [Terminal Emulator]. Smartio C104H/PCI Series User’s Manual... - Page 48 Smartio C104H/PCI Series User’s Manual...
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Page 49: Rs-232 Cable Wiring
PC COM1/2, serial printers and terminals. The term DCE is Data Communication Equipment, like modems. RS-232 Cable Wiring The followings are pin assignments for two connection cables for C104H/PCI Series board: C104H/PCI DB25 Male (Opt4C) Smartio C104H/PCI Series User’s Manual... - Page 50 According to cable options and devices connected, several possible connection types are illustrated as below. Type 1: To connect C104H/PCI Series to a DTE device. Opt4C C104H/PCI DB25 Male Smartio C104H/PCI Series User’s Manual C104H/PCI DB9 Male (Opt4D) Null Modem Cable...
- Page 51 Opt4D C104H/PCI DB9 Male Type 2: To connect C104H/PCI Series to a DCE device. Straight-through Cable Opt4C C104H/PCI DB25 Male Connection Cable and Cable Wiring PC COM2 port, Serial Printer, Terminal, or any DTE Device DTE Device DB25 Male Modem,...
- Page 52 C104H/PCI DB9 Male Type 3: To connect C104H/PCI Series to a DTE with 3-pin wiring. If the Hardware flow control feature is set to ON, you must loop back (or short) the RTS with CTS and DSR with DTR, DCD on MOXA site, indicated in dash- lines of the following diagrams.
- Page 53 Opt4D C104H/PCI DB9 Male Connection Cable and Cable Wiring PC COM2 port, Serial Printer, Terminal, or any DTE Device DTE Device DB25 Male Smartio C104H/PCI Series User’s Manual...
- Page 54 Smartio C104H/PCI Series User’s Manual...
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Page 55: General Troubleshooting
Common Smartio C104H/PCI Series errors and possible corresponding solutions are listed below. If the problem still cannot be solved by following solutions given, contact dealers or Moxa for help or use the Problem Report Form at the end of this manual to report problems to your dealer at once for faster technical support. - Page 56 Software Causes and Solutions: A. Smartio C104H/PCI Series board will check the line status (CTS) before transmitting data if the RTS/CTS flow control feature is set to Enable in the configuration or application program. Please refer to the Connection...
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Page 57: Windows
Troubleshooting”. The system fails to find the S S m m a a r r t t i i o o C104H/PCI Series board! - The board(s) is(are) not plugged properly. - The slot with boards plugging in is defective, please try another slot until you find a good one. - Page 58 Smartio C104H/PCI Series User’s Manual...
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Page 59: Specification
Power requirement: Dimensions: The 32-bit Smartio C104H/PCI Series board complies with the PCI specifications 2.1. Hardware configuration for IRQ and I/O addresses is automatically assigned by the PCI BIOS. Hence, you must first plug the board before installing the software driver. -
Page 60: Uart 16C550C
Due to the slot-dependency, it is necessary to re-configure the software driver once the board is plugged in different PCI slots. Up to 4 Smartio C104H/PCI Series boards are allowed in one system. When installing more than one board, please remember the order of boards for distinguishing the installed boards. - Page 61 DB37 Connector Pinouts The following lists the pin assignments of the Smartio C104H/PCI Series DB37 connector on the bracket. With this information, you may fabricate any type of fan- out cables, such as DB37 to 4 x RJ45. Pin no.
- Page 62 Smartio C104H/PCI Serieses User’s Manual...
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Page 63: Problem Report Form
Problem Report Form Customer name: Company: Tel: Email: 1. Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________ 2. Moxa Driver Version: ________________ 3. Moxa Hardware Settings: PCI slot number ________________________ oWindows 95 4. Operating System: oWindows NT 3.51 oDOS 5. -
Page 64: Return Procedure
Return Procedure For product repair, exchange or refund, you must: v Provide evidence of original purchase. v Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time. v Obtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer. v Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer.
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