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NX1200 User Guide
Copyright 2014 ExaDigm, Inc.
All Rights Reserved.
Printed in USA
Warranty
The information contained in this document is subject to change without notice.
ExaDigm makes no warranty of any kind with regard to this material, including, but not limited to, the
implied warranties or merchantability and fitness for a particular purpose.
ExaDigm shall not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
Documentation
All documentation is located at
www.exadigm.com
and is subject to change.
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Table of Contents
Related Manuals for Exadigm NX1200
Summary of Contents for Exadigm NX1200
- Page 1 The information contained in this document is subject to change without notice. ExaDigm makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose.
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Page 2: Table Of Contents
NX1200 User Guide Table of Contents 1.0 NX1200 Desktop Payment Solution ........... 3 2.0 Accessories, Parts and Peripherals ........... 3 3.0 Installing the NX1200 ................. 3 4.0 Terminal Components ................ 4 4.1 Front View ..................4 4.2 Terminal Ports ..................4 5.0 Installing a Paper Roll ................ -
Page 3: Nx1200 Desktop Payment Solution
Power adapter (8.5V) Installing the NX1200 When installing the ExaDigm NX1200 for countertop, use a location near a power outlet and Ethernet connectivity if using this option. Carefully plug the AC adapter into the terminal (the plug should insert into the power receptacle on the left side of the terminal) and secure it to a live electrical outlet. -
Page 4: Terminal Components
NX1200 User Guide Terminal Components Front View NFC/Contactless Screen Magnetic Card Reader LED Lights Feed Key Power ON/OFF Cancel Key 2 Programmable Function Keys Clear/Backspace Key Enter Key Up/Down Arrow Smart Card Reader Terminal Ports The figure below shows the ports used to connect the terminal to a power source, Ethernet port, PIN pad and the RS-232 port for additional cables. -
Page 5: Installing A Paper Roll
NX1200 User Guide Installing a Paper Roll A paper roll is required to print receipts and reports. The NX1200 uses thermal 2 ¼ x 80’ paper rolls (standard size). Follow the steps below to install a paper roll: 1. Place forefinger under flap at the top of the terminal and pull forward using force. -
Page 6: Sim Chip Installation
NX1200 User Guide SIM Chip Installation Note: SIM chips are only used in GSM/GPRS equipped terminals. The SIM chip slot is located under the terminal beneath a secured panel. The door must be removed by unscrewing the screw with a small Phillips screwdriver. -
Page 7: Powering Terminal
Connect the phone cord to the LINE port on the back of the terminal. GSM/GPRS Before you use the terminal to do live transactions with TCP/IP connections, you need to make sure the modem is activated by inserting the SIM card. Contact your network carrier, ISO or ExaDigm to confirm activation. Ethernet Connect the Ethernet cable to the Ethernet port (LAN) on the back of the terminal. -
Page 8: Connecting External Readers
NX1200 User Guide 11.0 Connecting External Readers Attach the multi-purpose attachment to the RS- 232 port located on the back of the terminal. 12.0 Alpha/Numeric Keypad To get a letter press the corresponding number and continue depressing until the letter is displayed. -
Page 9: Color-Coded And Function Keys
NX1200 User Guide 13.0 Color-Coded and Function Keys The keys perform the following tasks: Red CANCEL Key: Press the red key to cancel the current operation or return to the previous menu. Yellow CLEAR Key: Press this key to clear an action and backspace clearing each character. -
Page 10: Hot Keys
NX1200 User Guide c. Press F2 to print receipt d. When Customer Copy? appears press 2 to print 5. For S&F Declined a. Go to S&F Declined b. If no declined S&F transactions are present the following will display INFO... -
Page 11: Managing User
NX1200 User Guide To access the User Manager menu follow the instructions below: 1. From Payment App menu 2. Go to Admin 3. Go to User Manager 4. Enter User Name and Password to access Note: Only Admin (Manager) level has access to User Management. -
Page 12: User Passwords
NX1200 User Guide To reset the manager information the terminal must undergo a flash file system erase and the application downloaded via TMS. 15.1.3 Unique User ID: User ID must be unique when the new user is created: No blank user ID is allowed. Otherwise the payment application displays the warning "Input must be minimum 1 character"... -
Page 13: Data Retention
16.0 Data Retention The ExaDigm payment application is set to purge all cardholder information (all transactions) after reaching the customer defined retention period. The terminal will warn the user before purging, giving a chance to settle the transactions to the payment processor. -
Page 14: Battery And Charger Safety
NX1200 User Guide The application uses a module named Transaction Object Interface Processor that makes sure that all “Transaction Variables” are deleted from memory after it is processed. Also the Transaction Object module checks for the following conditions before running a payment transaction and does not allow the transaction and forces the user to perform Settlement if “any of”... -
Page 15: Regulatory Notices And Certifications
FCC Part 15 Class B Digital Device The NX1200 has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 16: Ul Standards
Customers are not to attempt to fix the equipment on their own. ExaDigm Inc recommends connecting the equipment to an AC surge protector to avoid damage to the equipment in the event of electrical surges.
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Questions and answers
Good morning, how do I run a batch report for a specific day? The Batch Report used to print automatically every day at 4:15pm EST, when we went to Daylight Savings Time (DST) the report printed after work hours. Then I went in and updated the time to reflect DST and the report stopped printing entirely. One of my coworkers showed me how to print the report manually when she did it only printed the transactions for a particular day. Now when I try printing the Batch Report it prints several days. I would like for it to print automatically at 4:15pm. Can you assist me please?