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Troubleshooting
Problem
Suggestion
•
There is no dial
•
tone
•
•
•
The telephone
•
does not ring
when there is an
•
incoming call
•
•
•
•
•
•
First, try all the above suggestions.
Move the cordless handset closer to the
telephone base. It might be out of range.
The telephone line cord might be malfunctioning.
Try installing a new telephone line cord.
Disconnect the telephone base from the
telephone jack and connect a different telephone.
If there is no dial tone on this telephone either,
the problem is in the wiring or the local service.
Contact the local telephone company.
Make sure the ringer is on.
Make sure the telephone line cord and power
adapter are plugged in properly.
The cordless handset may be too far from the
telephone base. Move it closer to the telephone
base.
There may be too many extension telephones
on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
Other electronic products can cause interference
to your cordless telephone. Try installing your
telephone as far away as possible from the
following electronic devices: wireless routers,
radios, radio towers, pager towers, cellular
telephones, digital telephones, intercoms, room
monitors, televisions, VCRs, personal computers,
kitchen appliances, and other cordless
telephones.
Test a working telephone at the telephone jack.
If another telephone has the same problem, the
problem is in the telephone jack, the wiring, or
the local service. Contact your local telephone
company (charges may apply).
The telephone line cord might be malfunctioning.
Try installing a new telephone line cord.
Re-install the battery and place the cordless
handset in the telephone base.
Wait for the cordless handset to synchronize with
the telephone base. To be safe, allow up to one
minute for this to take place.
14
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