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AT&T E5655 User Manual

5.8 ghz cordless telephone/answering system with caller id & call waiting
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91-000373-030-000_E5655_R4.qxd
11/1/2005
10:02 AM
Page 1
User Manual (Part 2)
5.8 GHz Cordless
Telephone/Answering
System E5655
with Caller ID & Call Waiting

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  • Page 1 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:02 AM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5655 with Caller ID & Call Waiting...
  • Page 2 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:02 AM Page 2 You must install and STOP! See page 7 charge battery before for easy instructions. using the telephone. For customer service or product Please also read information, visit our web site at Important Product Information www.telephones.att.com Enclosed in product package.

  • Page 3: Table Of Contents

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:02 AM Page 1 User Manual (Part 2) 5.8 GHz Cordless Telephone/Answering System E5655 with Caller ID & Call Waiting Table of contents Getting Started Caller ID Log Quick reference guide ......2 How Caller ID works .......27 Parts checklist ........4 To review the call log .......29 Before you begin ........5 Answering System Operation...

  • Page 4: Getting Started

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:02 AM Page 2 Getting Started Quick reference guide Handset Select/Menu Press to scroll up while in menus. Press to display menu, or to select Press to display Caller ID information highlighted item from menu. (see page 29). While entering names or numbers, press to move the cursor to the left.
  • Page 5 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:02 AM Page 3 Getting Started Quick reference guide Base/Speakerphone Telephone function keys ....Press to scroll up while in menus. Press to display Caller ID information (see page 29). While entering names or numbers, press to move the cursor to the left.

  • Page 6: Parts Checklist

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 4 Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Telephone handset Power...

  • Page 7: Before You Begin

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 5 Getting Started Before you begin About Caller Identification Telephone operating range Caller ID with Call Waiting features in This cordless telephone operates with this telephone lets you see who’s call- the maximum power allowed by the ing before you answer the phone, even Federal Communications Commission when you’re on another call.

  • Page 8: Telephone Base Installation

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 6 Getting Started Telephone base installation Install the telephone base as shown below. Choose a base location away from electronic equipment such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Plug the power adapter Plug telephone into an electrical outlet not...

  • Page 9: Battery Installation & Charging

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 7 Getting Started Battery installation & charging After battery installation, place each handset in its base unit or charger and allow to charge for 16 hours before use. You can keep the battery charged by returning the hand- sets to their base unit or charger after each use.

  • Page 10: Wall Mounting

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 8 Getting Started Wall mounting The base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or mois- ture.

  • Page 11: Belt Clip & Optional Headset

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 9 Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. Snap belt clip into notches on side of handset.

  • Page 12: Telephone Operation

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 10 Telephone Operation Elapsed time Basic handset operation PHONE 00:00:12 Making and answering calls To answer an incoming call, press PHONE SPEAKER, or any dial pad key). To make a call, press PHONE , then dial a number. Press to hang up.

  • Page 13: Basic Base Operation

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 11 Telephone Operation Basic base operation Redial Making and answering calls To answer an incoming call, press SPEAKERPHONE any dial pad key). To make a call, press SPEAKERPHONE then dial a number. Press again to hang SPEAKERPHONE Speakerphone NOTE: If you have accessed the directory or Caller ID log, you will...

  • Page 14: Options While On Calls-Handset And Base

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 12 Telephone Operation Options while on calls - Handset and Base Volume control Press the top ( + ) or the bottom ( - ) of the VOLUME button on the handset or press of the VOL- button on the base to adjust listening volume.

  • Page 15: Temporary Tone Dialing

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 13 Telephone Operation Options while on calls - Handset and Base Mute Press to silence the microphone. You will see MUTE MICROPHONE MUTED in the display for four sec- onds. A indicator will stay in the display while MUTE the call is muted.

  • Page 16: Intercom Calls

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 14 Telephone Operation Intercom calls Intercom calls If you have more than one handset, use the intercom feature to have conversations between the handsets and base. • Press the button on a handset or on the INTERCOM base to initiate an intercom call.

  • Page 17: Call Forward

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:03 AM Page 15 Telephone Operation Call forward An external call can be forwarded between the follow- ing parties: • From one handset to another handset (sold sepa- rately). • From a handset to the base. • From the base to a handset. Call forward You can forward an external call from one handset to another handset or to the base.

  • Page 18: Call Transfer

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 16 Telephone Operation Call transfer An external call can be transferred between the follow- ing parties: • From one handset to another handset (sold sepa- rately). • From a handset to the base. • From the base to a handset. Call transfer During a conversation you can transfer the call to another handset or to the base.

  • Page 19: Handset Settings

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 17 Telephone Operation Highlighted menu item Handset settings At the feature menu you can change settings to > DIRECTORY CALL LOG customize how the telephone works. Press , then use the buttons to scroll to MENU the feature you want to change.

  • Page 20: Voice Mail

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 18 Telephone Operation Handset settings Language LANGUAGE ENGLISH At this menu you can select the language used in all menus and screen displays. Use the buttons to select English, Spanish, or French, then press SELECT save your preference.

  • Page 21: Base Settings

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 19 Telephone Operation Highlighted menu item Base settings At the feature menu you can change settings to > DIRECTORY CALL LOG customize how the telephone works. Press , then use the buttons to SELECT/MENU scroll to the feature you want to change. As you scroll through the menu, the top menu item is always high- lighted with a >...
  • Page 22 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 20 Telephone Operation Base settings Language LANGUAGE ENGLISH At this menu you can select the language used in all menus and screen displays. Use the buttons to select English, Spanish, or French, then press to save your preference. SELECT/MENU CLR Voice Mail >DIRECTORY...

  • Page 23: Handset Locator

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 21 Telephone Operation Base settings Handset Locator >HANDSET LOCATOR DISPLAY BASE ID This feature is used as an aid to locate the handset(s). It can only be activated from the base. Press and then press the key until SELECT/MENU the HANDSET LOCATOR option is shown.

  • Page 24: Directory

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 22 Directory Shared directory PAT JOHNSON 908-555-0100 The directory is stored in the base, and is shared by all handsets and base. Changes made at any one handset or base will be reflected in all. Memory capacity The directory can store up to 50 entries.

  • Page 25: New Directory Entries

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 23 Directory HANDSET 1 New Directory entries To create a new directory entry Press , then press SELECT/MENU SELECT/MENU choose . Press to highlight DIRECTORY STORE Press , then enter the telephone number SELECT/MENU > DIRECTORY CALL LOG when prompted.
  • Page 26 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 24 Directory New Directory entries Storing the entry Press to store your new directory SELECT/MENU entry. To change it later, see page 26.

  • Page 27: Directory Search

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 25 Directory Directory search Press to display the first listing in the directory. You can then use the to browse through the directory, or search to find a specific entry. Press at any time to exit the directory. CLEAR Andrew 555-6789...

  • Page 28: To Dial, Delete, Or Change Entries

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 26 Directory To dial, delete, or change entries To dial a number When any directory entry is displayed: • If the phone is not in use, press PHONE SPEAK- ) on the handset or on the base Andrew SPEAKERPHONE 555-6789...

  • Page 29: Caller Id Log

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 27 Caller ID Log How Caller ID works CHARLIE JOHNSON 1-888-883-2445 If you subscribe to Caller ID service provided by your 11/23 10:01 local phone company, information about each caller will be displayed after the first ring. Caller’s name Caller’s number CHARLIE JOHNSON...

  • Page 30: About Names

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 28 Caller ID Log About names Names of callers will be displayed only if this information is provided by your local telephone company. If the telephone number of the person calling exactly matches a number in your directory, the name that appears on the screen will match the name that you entered into your direc- tory.

  • Page 31: To Review The Call Log

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 29 Caller ID Log HANDSET 1 6 NEW CALLS To review the call log To review the call log Press to review the call log. The most recent call is displayed first. Use the arrow buttons to scroll through the list as shown at left.

  • Page 32: Other Options

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:04 AM Page 30 Caller ID Log To review the call log Other options • Press to delete this entry from your call log. DELETE • Press and hold to delete all entries from DELETE your call log. When asked to confirm, press SELECT to clear your call log of all entries, or CLEAR...

  • Page 33: Answering System Operation

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:05 AM Page 31 Answering System Operation Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will Message counter remain available for replay until you delete them.

  • Page 34: Day And Time Announcements

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:05 AM Page 32 Answering System Operation Day and time announcements To set day and time Before playing each message, the answering system announces the day and time the message was received. Before using the answering system, you should follow Press TIME/SET the steps at left to set the day and time, so messages are dated correctly.

  • Page 35: Outgoing Announcements

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:05 AM Page 33 Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system. The phone is pre-programmed with announcements for normal (Answer and Record) mode and for Announce Elapsed Press to stop Only mode (see page 34).

  • Page 36: Announce Only Mode

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:05 AM Page 34 Answering System Operation Announce Only mode In announce only mode, callers hear an announcement but cannot leave messages. This option can be used, for example, to notify callers that you will be away for an extended period and request that they call back after a “A”...

  • Page 37: Changing Feature Options

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:05 AM Page 35 Answering System Operation Changing feature options Menu features can be changed to customize how the answering system operates. Press repeatedly to MENU hear each feature. Press when you hear the CHANGE feature you want to modify. MENU Feature options (Default settings underlined).

  • Page 38: Message Playback

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:05 AM Page 36 Answering System Operation Number of messages waiting (or, during playback, message Message playback number currently playing). Press to hear messages. The system PLAY/STOP announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first).

  • Page 39: Recording And Playing Memos

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:06 AM Page 37 Answering System Operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else if other Elapsed Press to stop members of your household use the answering system.

  • Page 40: Message Counter Displays

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:06 AM Page 38 Answering System Operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages.

  • Page 41: Remote Access

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:06 AM Page 39 Answering System Operation Dial your telephone number from any touch-tone phone. Remote access When system answers, enter two A two digit security code is required to access your digit remote access code (19 answering system from any touch-tone phone. This unless you have changed it).
  • Page 42 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:06 AM Page 40 Answering System Operation Remote access Help menu Press to hear list of features & com- mands. Turn system off Press to turn off answering system. Incoming calls will no longer be answered. If off, system will answer after 10 rings. Turn system on Enter your access code, then press 0 to turn on.

  • Page 43: Appendix

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:06 AM Page 41 Appendix Screen icons Handset screen icons Handset 1 Ringer off. Battery charging (animated display). MUTE 11/23 10:01 Low battery (flashing); place handset in base or charger to recharge. Microphone is muted. MUTE New calls (press CID to review call log). BASE Base screen icons MUTE...

  • Page 44: Alert Tones & Indicator Lights

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:07 AM Page 42 Appendix Alert tones & indicator lights Handset alert tones Out of range during off-hook. Two beeps Press VOLUME keys while the volume levels are Two short beeps already at limits. Low battery warning. Four short beeps Confirmation tone Programming command completed successfully.

  • Page 45: Handset Display Screen Messages

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:07 AM Page 43 Appendix Handset display screen messages Screen display messages The handset is in use. PHONE The handset is on hook. ENDED You are accessing an empty directory or call NO ENTRIES log. You are saving to a full directory. LIST FULL The call is on mute.

  • Page 46: Screen Display Messages

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:07 AM Page 44 Appendix Handset display screen messages Screen display messages • The battery is not installed or not installed WARNING CHECK properly in the handset. BATTERY! • The battery needs to be replaced. • An incorrect battery has been installed by mis- take.

  • Page 47: Base Display Screen Messages

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:08 AM Page 45 Appendix Base display screen messages Screen display messages The speakerphone is in use. SPEAKER The speakerphone is on hook. ENDED You are accessing an empty directory or call NO ENTRIES log. You are saving to a full directory. LIST FULL The call is on mute.

  • Page 48: Adding New Handsets

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 46 Appendix Adding new handsets Your telephone can accommodate up to four cordless handsets. You can add new hand- sets (E560-2, sold separately) to the E5655 at any time, but each handset must be regis- tered with the base before use.

  • Page 49: Replacing A Handset

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 47 Appendix Replacing a handset If you are replacing a handset on a system that has the maximum number of registered handsets (4) or wish to change the assigned handset number of your registered hand- sets, you must first de-register the handsets, then re-register all handsets.

  • Page 50: Re-Registering A Handset

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 48 Appendix Appendix Re-Registering a handset You can re-register handsets after de-registering from the base. Or you can re-register handsets to a new base unit, if you have replaced your base unit for any reason. To re-register a handset: •...

  • Page 51: Troubleshooting

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 49 Appendix Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1-800-222-3111. Problem Suggestion Telephone • Make sure battery is installed and charged correctly (see page 7). does not •...
  • Page 52 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 50 Appendix Appendix Troubleshooting Problem Suggestion Incomplete • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after 4 minutes. messages • If the caller pauses for more than 7 seconds, the system stops record- ing and disconnects the call.

  • Page 53: Technical Specifications

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 51 Appendix Appendix Technical specifications RF Frequency Band 2400 MHz — 2483.5 MHz (Handset to base) RF Frequency Band 5725 MH — 5850 MHz (Base to handset) Channels Channel Spacing 864 KHz Output Power Handset: 17~21 dBm Base: 26~30 dBm Sensitivity -96 dBm...

  • Page 54: Index

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 52 Appendix Appendix Index Incoming calls, answering, 10, 11 Indicator lights, 42 AC adapter, 6, 8 Intercom, 14 Adding new handsets, 46 Alert tones, 42 Answering calls, 10, 11 Last number redial, 10, 11 Answering system, 31-40 Low battery, 7 Battery charging, 7 Making calls, 10, 11...

  • Page 55: Remote Access Wallet Card

    91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 53 Appendix Appendix Remote access wallet card Use the wallet card below to help you remember commands to control your answering system from any touch tone telephone. Cut along dotted line. Call your phone number, then enter your 2-digit access code (preset to 19).
  • Page 56 91-000373-030-000_E5655_R4.qxd 11/1/2005 10:09 AM Page 54 www.telephones.att.com Copyright © 2005 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 2 AT&T 10/05. 91-000373-030-000...

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