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Troubleshooting
Problem
Suggestion
•
Make sure the handset is placed in the charger
The battery
correctly. The CHARGING light on the telephone
does not
base or charger should be on.
charge in the
handset or
•
If the cordless handset is in the charger or in the
the handset
telephone base but the CHARGING light is not on,
refer to The CHARGING light is off in this section.
battery does
not accept
•
It may be necessary to purchase a new battery.
charge
Please refer to the batteries section of this user's
manual.
•
The telephone might be malfunctioning. Please
refer to the Limited warranty section of this user's
manual for further instruction.
The CHARGING
•
Clean the charging contacts on the cordless
handset(s) and telephone base each month using a
light is off
pencil eraser or a dry non-abrasive fabric.
•
Make sure the power adapter and telephone line
cords are plugged in correctly and securely.
•
Unplug the power adapter. Wait for 15 seconds
before plugging it back in. Allow up to one minute
for the cordless handset and telephone base to
synchronize.
•
The telephone might be malfunctioning. Please
refer to the Limited warranty section of this
user's manual for further instruction.
•
This is a signal that the battery is very low,
The CHARGING
completely depleted, or when there is no electrical
light on the
contact between the battery and the telephone
telephone base
base.
is flashing
•
Ensure the connector of the battery is securely
plugged into the handset and place the handset in
the telephone base for charging.
13
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