Grandstream Networks GXV3651_FHD User Manual

Grandstream Networks GXV3651_FHD User Manual

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Grandstream Networks, Inc.
GXV3651_FHD
GXV3651_FHD User Manual
www.grandstream.com
Firmware Version 1.0.1.71
http://esupport.grandstream.com

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  • Page 1 Grandstream Networks, Inc. GXV3651_FHD GXV3651_FHD User Manual www.grandstream.com Firmware Version 1.0.1.71 http://esupport.grandstream.com...
  • Page 2: Table Of Contents

    ABLE OF ONTENTS GXV3651_FHD User Manual WELCOME ..............................4 ..........................5 AFETY OMPLIANCES ............................... 7 ARRANTY PACKAGE CONTENTS ..........................8 ......................8 QUIPMENT ACKAGE ONTENTS PRODUCT OVERVIEW ..........................9 GXV3651_FHD S ........................9 GXV3651_FHD B ........................10 ANEL GXV3651_FHD S ..................
  • Page 3 26 L ......................44 IGURE TORAGE ANAGEMENT 27 F ..................... 45 IGURE IRMWARE PGRADE AND ROVISIONING 28 F ......................47 IGURE ACTORY ESET FROM NTERFACE Grandstream Networks, Inc. GXV3651_FHD User Manual Page 3 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 4: Welcome

    The GXV3651_FHD can be quickly installed and connected to your network and accessed from anywhere over the internet. Grandstream’s flexible video management software enables users to monitor multiple environments in one easy to use application. The intuitive web interface lets users easily access, manage, view and record live video streams from the device.
  • Page 5: Safety Compliances

    The average life time varies from the differences between operating environments and usage history. Regular maintenance checks are recommended for all users. Please contact your dealer for more details. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 5 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 6 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 6 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 7: Warranty

    Grandstream reserves the right to remedy warranty policy without prior notification. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
  • Page 8: Package Contents

    6-pin terminal block connector – 6-pin connector block for connecting external devices, such as infrared detector, smoke detector and etc., to Alarm IN, Alarm OUT and RS485 pins. • Quick installation guide Grandstream Networks, Inc. GXV3651_FHD User Manual Page 8 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 9: Product Overview

    RODUCT VERVIEW GXV3651_FHD Side View Figure 1 Side view Note: The above shown is an 3 party optional Auto Iris Lens (Not Supplied) Grandstream Networks, Inc. GXV3651_FHD User Manual Page 9 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 10: Gxv3651_Fhd Back Panel

    1 PTZ connector, Alarm In connector, and Alarm out connector. PINs: • For supported Wi-Fi Dongle USB: • The indicator will be solid green if the power is on. POWER: Grandstream Networks, Inc. GXV3651_FHD User Manual Page 10 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 11: Gxv3651_Fhd Sample Connection Diagram

    GXV3651_FHD Sample Connection Diagram Figure 3 Connection diagram Grandstream Networks, Inc. GXV3651_FHD User Manual Page 11 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 12: Gxv3651_Fhd Key Features

    FCC Part 15, Subpart B Class B; CE EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; C-tick AS/NZS CISPR 22, CISPR 24 Grandstream Networks, Inc. GXV3651_FHD User Manual Page 12 of 51 Firmware Version 1.0.1.71 Last Updated:3/2013...
  • Page 13: Gxv3651_Fhd Lens Specification

    4.5mm – 10mm Aperture Ratio F1.6 View Angle D:102°- 46.5° H: 80.5°-37° V: 60°-28° IRIS Manual Minimum Object 10 cm Distance IR CUT Filter Grandstream Networks, Inc. GXV3651_FHD User Manual Page 13 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 14: Installation Guide

    If you are going to connect the device to a hub/switch/router, please use a straight-through cable. A crossover cable will be used if you are going to connect the device directly to a PC. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 14 of 51 Firmware Version 1.0.1.71...
  • Page 15: Configuring The Gxv3651_Fhd Via Web Browser

    Grandstream free GS_Search tool. 1. Download the GS_Search tool from Grandstream website: http://www.grandstream.com/products/tools/surveillance/gs_search.zip 2. Run the Grandstream GS_Search tool by double click the unzipped “GS_Search.exe”. 3. Click on button to begin device detection 4. The detected devices will appear in the Output field like below 5.
  • Page 16 NOTE:  Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer. Connect to the Camera using Static IP If no DHCP server in the network or the camera does not get IP from DHCP server, user can connect the camera to a computer via cross-over cable, using static IP to configure the camera.
  • Page 17 NOTE:  Please temporarily disable Antivirus or Internet Security Software when download and install the Grandstream Firefox plug-in for video or “GSViewerX.cab” for Microsoft Internet Explorer. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 17 of 51 Firmware Version 1.0.1.71...
  • Page 18: Gxv3651_Fhd Home Web Page

    Click to capture and save a snapshot of current video displayed. Default directory: C:\GS_Capture 13. Record: Click to Start/Stop record of current video into a file. Default directory: C:\GS_Record Grandstream Networks, Inc. GXV3651_FHD User Manual Page 18 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 19: Gxv3651_Fhd Configuration & Language Page

    When click the “Language” tab, supported languages will be displayed as shown below. Click to select the related webpage display language. • Currently firmware only support: English (default), Simplified Chinese and Russian. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 19 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 20: Basic Settings Explanation

    (*) If select this option, a valid DNS server must be configured under Basic Settings Networking  button has to be clicked to save all the changes made to the device. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 20 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 21: Video & Audio Setting Page

    Speaker Volume: Slide to adjust the speaker volume. • Power Frequency: Select correct local power frequency to avoid video flicking effect under fluorescence light condition. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 21 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 22: Figure 7 Video & Audio Settings Page

    If MJPEG selected, reduce fps to minimum to save bandwidth and get better image  Grandstream IP Camera provides two video streams; user can use them with flexibility. For example, the high-resolution stream for local recording; another low or high resolution for remote monitoring; or vice versa depending application scenarios.
  • Page 23: Cmos Settings Page

    Camera Color Mode. There are three options: Color; Black/White; Auto. NOTE:  Flip option recommended if camera requires ceiling installation  Auto option recommended for both Shutter Speed and Color Mode. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 23 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 24: Wi-Fi Settings Page

    Wi-Fi Settings Page This page allows user to configure Wi-Fi network related parameters. Grandstream Wi-Fi Dongle or other supported 3 party USB Wi-Fi Dongles required for this to work. Figure 7-1: Wi-Fi Networking Setting Page • Enable Wi-Fi: If checked and click “Save”, a reboot is required before Wi-Fi start to work.
  • Page 25: Networking Setting Page

    HTTP port changed to 8088, the RTSP port should be 10088, both 8088 and 10088 should be configured for port forwarding in order for remote camera video access. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 25 of 51 Firmware Version 1.0.1.71...
  • Page 26: Ddns Settings Page

    DDNS Password: • STUN Server: STUN server FQDN or IP. If device behind non-symmetric router STUN server can help to penetrate & resolve NAT issue. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 26 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 27: Sip Setting Page

    This page allows user to configure SIP related parameters. GXV3651_FHD can be configured as SIP endpoint to call out when alarm trigged; or allow permitted number to call in to check the video if Grandstream video IP phone is used. Figure 12 SIP Setting Page •...
  • Page 28 Phone List/Phone Number: Callee or call receiver number when alarm call trigged. • White List/Phone Number: Phone numbers allowed to call into the camera. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 28 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 29: Status Page

    When SIP account registered, the status will display “Online” in Green.  When SIP account unregistered, the status will display “Offline” in Red, as below. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 29 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 30: Advanced Settings Explanation

    When checked, no security enhanced. Any person can view the camera if knowing the IP or FQDN of the camera, but can NOT change anything, just view ONLY. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 30 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 31: Maintenance Page

    Time interval for automatic upgrade, default 10080 • Automatic Upgrade: Checked to enable automatic firmware upgrade and provisioning. NOTE:  Only XML based automatic provisioning is supported by GXV3651_FHD. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 31 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 32: Smtp Setting Page (Email Alarm)

     Click “Test” after configuration, if setting is correct, a test email will send out and “Test successful!” yellow bar will display like below Grandstream Networks, Inc. GXV3651_FHD User Manual Page 32 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 33: Ftp Settings Page (Upload Alarm)

    Click “Test” after configuration, if setting is correct, a test FTP operation will be performed and “Test successful!” yellow bar will display if the operation is successful. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 33 of 51 Firmware Version 1.0.1.71...
  • Page 34: Ptz Settings Page

    The Baud Rate is the number of distinct symbol changes (signaling events) made to the transmission medium per second in a digitally modulated signal or a line code. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 34 of 51 Firmware Version 1.0.1.71...
  • Page 35: Connect Aptz Device To The Gxv3651_Fhd

    2. Click Advanced Settings > PTZ; in PTZ page, configure the PTZ Protocol and Baud Rate according to the technical document of your connected 3 party PTZ device. 3. Click Save and reboot the device to apply all the changes. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 35 of 51 Firmware Version 1.0.1.71 Last Updated:31/2013...
  • Page 36: Alarm Server Settings Page (Upload Alarm To Supported Vms Or Http Server)

    Grandstream provide HTTP API to help 3 party company by using HTTP server or VMS to develop further solutions for its customers.  Grandstream IP Camera and DVS (include GXV3651_FHD) are ONVIF certified. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 36 of 51 Firmware Version 1.0.1.71...
  • Page 37: Alarm Event Page

    Under normal circumstances, the circuit is open. When there is an alarm event, the GXV3651_FHD will close the circuit to trigger the alarm. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 37 of 51 Firmware Version 1.0.1.71...
  • Page 38: Connect Alarm Input Equipment To The Gxv3651_Fhd

    You can enter the length of the video recording (in seconds). can also storage t h e video t o t h e SD card (not provided). Grandstream Networks, Inc. GXV3651_FHD User Manual Page 38 of 51 Firmware Version 1.0.1.71...
  • Page 39: Setup Alarm Event Time Schedule

    Alarm Input. The GXV3651_FHD not only can monitor your settings but also can take actions when the alarm is triggered. Dropdown list for date Available time schedules Grandstream Networks, Inc. GXV3651_FHD User Manual Page 39 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 40: How To Connect An Alarm Output Equipment To Gxv3651_Fhd

    Here is a sample connection diagram. Connect the alarm output equipment to the GXV3651_FHD by following the diagram below. Figure 22 Alarm Output connection Grandstream Networks, Inc. GXV3651_FHD User Manual Page 40 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 41: Motion Detection Configuration Page (Set Alarm)

    Voice Alarm to SIP Phone: configured number. • Upload to Alarm Center: When checked, the alarm video will be transferred to Alarm Center, like Grandstream free GSurf_Pro VMS software. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 41 of 51 Firmware Version 1.0.1.71...
  • Page 42: Figure 24 Motion Detection Schedule Configuration Page

    NOTE:  Grandstream free GSurf_Pro VMS software can be downloaded here: http://www.grandstream.com/products/tools/surveillance/GSurf_Pro.exe • Upload to Alarm HTTP Server: When checked, alarm will be transferred to the HTTP server via HTTP API. • Record Video and Upload to FTP Server: When checked, the alarm will be recorded and FTP to pre-configured FTP server.
  • Page 43: Syslog Settings Page (Troubleshooting)

    Syslog Server: Syslog server IP or Domain Name • Syslog Lever: Lever of syslog message sent to the syslog server: None, Debug, Info, Warning, Error. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 43 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 44: Live Storage Setting Page (Sd Card File Management)

    Motion trigged Snapshot JPEG file will be listed here. • Video List: Motion trigged video recording clip will be listed here. NOTE:  Grandstream free GSNVR software downloaded here: http://www.grandstream.com/products/tools/surveillance/GSNVR_1.0.0.28_en.exe Grandstream Networks, Inc. GXV3651_FHD User Manual Page 44 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...
  • Page 45: Software Upgrade

    Figure 27 Firmware Upgrade and Provisioning NOTES:  Grandstream recommends end-user use the Grandstream HTTP server. Its address can be found http://www.grandstream.com/support/firmware . Currently the HTTP firmware server FQDN is firmware.grandstream.com. For large companies, we recommend to maintain their own TFTP/ HTTP/HTTPS server for upgrade and provisioning procedures.
  • Page 46: Instructions For Local Firmware Upgrade Using Tftp Server

    Microsoft IIS web server. Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 47: Restore Factory Default Setting

    Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
  • Page 48: Ip Video Surveillance Faq

    ‗GSViewer.cab‘ from Grandstream Networks, Inc. Please install this add-on when prompted by IE. 3. How do you manually uninstall the Grandstream video viewer add-on for IE? Please follow these steps to uninstall the add-on: Delete the GSViewerX Control from C:\WINDOWS\Downloaded Program Files directory Delete GSNetClient.dll, GS_Replay.exe, GSViewerX.ocx, hi_h264dec_w.dll,...
  • Page 49: Firmware Version 1.0.1.71

    Login to the home page of the GXV-3651_FHD web GUI, click Play to watch the video stream. To watch a secondary video stream, right click on the video, and select Secondary Stream on the pop-up menu. Try reinstalling the Grandstream Viewer add-on for IE if you cannot see the video stream.
  • Page 50: Firmware Version 1.0.1.71

    4. If there are many files (i.e. 1800 or more image batch files) on the SD card, it can take up to 5 minutes to read them. Please do not refresh the web interface at this time as the GXV3651_FHD will restart reading the SD card. Grandstream is currently working on a fix for this issue.
  • Page 51 Mobile Intel® 915GM/GMS, 910GML Express Chipset Works normally Family Intel® G45/G43 Express Chipset Works normally ATI Technologies, RAGE XL PCI This display adapter cannot display videos. Grandstream Networks, Inc. GXV3651_FHD User Manual Page 51 of 51 Firmware Version 1.0.1.71 Last Updated: 3/2013...

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