Power-Up Self-Check Diagnostics And Repair (Not For Field Use); Table 4-5. Power-Up Self-Check Diagnostic Actions - Motorola APX 1000 Detailed Service Manual

Troubleshooting Procedures: Power-Up Self-Check Diagnostics and Repair (Not for Field Use)
Error Code/ Error
Message
Hardware board absent/
Hardware board absent
then
Man-Down Hw error
15/10
15/90
1E/10
Note: If the corrective action does not fix the failure, send the radio to the depot.
4.5

Power-Up Self-Check Diagnostics and Repair (Not for Field Use)

Table 4-5 lists additional action items that can be used for the diagnosis and resolution of the error
codes listed in
Error Code/ Error
Message
01/02
01/12
01/20
01/22
01/81
01/82
01/88
01/90
Table 4-4. Power-Up Self-Check Error Codes (Continued)
Keypad board is not connected properly to the radio
External Accessory Non-Fatal Error
External Accessory is not present on power up or did not
power up correctly, and external accessory feature is
enabled in codeplug.
External Accessory Fatal Error
External Accessory is not present on power up or did not
power up correctly, and external accessory feature is
enabled in codeplug.
Collaborative device is connected to the radio but the
collaborative feature is not enabled in the codeplug.
Table 4-4.

Table 4-5. Power-Up Self-Check Diagnostic Actions

This non-fatal error will likely recover if the radio's power is cycled. In the event that this
does not resolve the issue, the radio should be reflashed. If the error remains, send the
radio to depot.
The radio should be sent to the depot for reflashing of the security codeplug.
Cycling radio power should resolve this issue.
The radio should be sent to the depot for reflash of the tuning codeplug followed by
retuning of the radio.
The radio should be sent to the depot for reflashing of the host code.
The radio should be sent to the depot for reflashing of the radio codeplug.
Reflashing of the radio should first be performed. If this fails to resolve the issue, send
the radio to depot.
Cycle power to radio. Continued failure indicates a likely IC failure In this event, radio
should be sent to the depot for isolation and repair of the problem IC.
Description
Diagnostic Actions
Corrective Action
Ensure the Keypad board
is fixed in place
Verify external accessory
is connected and powers
up. Turn the radio off,
then on.
Verify external accessory
is connected and powers
up. Turn the radio off,
then on.
Contact your Motorola
Sales Representative/
Partner on how to add
Collaborative feature to
your radios.
4-5