Who is Covered?
This warranty extends only to the first consumer purchaser, and is not
What will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the
purchase price of any Products, Accessories or Software that does not
conform to this warranty. We may use functionally equivalent
reconditioned/refurbished/pre-owned or new Products, Accessories or
parts. No data, software or applications added to your Product,
Accessory or Software, including but not limited to personal contacts,
games and ringer tones, will be reinstalled.
To avoid losing such data, software and applications please create a
back up prior to requesting service.
How to Obtain Warranty Service or Other Information
and Messaging Devices 1-800-353-2729
All Products 1-800-461-4575
For Accessories and Software, please call the telephone number
designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories
or Software, at your expense, to a Motorola Authorized Repair Center.
To obtain service, you must include: (a) a copy of your receipt, bill of
sale or other comparable proof of purchase; (b) a written description of
the problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable) and, most
importantly; (e) your address and telephone number.