Troubleshooting Guide - Ness Security Products 5000 SERIES Instruction Manual

TROUBLE SHOOTING GUIDE
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SYMPTOM
Zone light on or long beeps
on Arming.
10 beeps upon Arming.
Mains light flashing
Battery light flashing.
10 Beeps at any time
(mains / battery light flashing)
1 long beep during keypad
entry.
Constant tone upon Arming.
2 second siren at end of
exit time.
Constant tone on entering
premises.
External strobe light flash-
ing.
Siren sounding when sys-
tem disarmed.
Armed/monitor light flash-
ing.
Zone Excluded light flash-
ing.
Tamper light flashing.
Alarm memory light flashing.
POSSIBLE CAUSE
Zone detection device (eg.
reed switch, movement
detector) unsecured.
Number of beeps determine
which zone is unsecured.
Mains power off. Battery
low.
(as above)
Invalid keypad entry.
Tamper, panic or 24 hour
zone unsecured.
Zone unsecured before ex-
piry of exit time.
Alarm occurrence since last
arming of panel.
Alarm occurrence since last
arming of panel.
Tamper, panic or 24 hour
zone activated.
Monitor mode entered by
mistake.
A zone has been excluded.
Tamper unsecured.
Alarm in memory.
CORRECTIVE ACTION
Close door or window. Find
cause of movement.
Check plug pack is plugged
in and power point on, or
call Installation Company.
(as above)
Press END button and re-
enter.
Check panic button (If in-
stalled), or call Installation
Company.
Re-enter premises, disarm
system, check zone isolate
memory to determine zone
Check Alarm memory to
determine zone at fault.
Check Alarm memory to
determine zone at fault.
Reset alarm by entering
code or activating key-
switch, check panic buttons
(if installed), or call Install-
ation Company.
Exit monitor mode.
Check zone excluded
memory. Arm panel with all
zones secured.
Call Installation Company.
Check alarm memory to see
cause of alarm.
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