Correcting Malfunctions; Before You Send In The Appliance - Royal m7020 Operating Manual

5 Correcting malfunctions

5.1 Before you send in the appliance

5 Correcting malfunctions
Before sending the appliance to Royal Appliance Customer Services, use the following table to
check whether you can correct the malfunctions yourself.
WARNING:
Never use a defective appliance! Before starting to troubleshoot, switch the appliance off and pull
out the mains plug, ZChapter 3.2, "Switching off and retracting the power cable".
Malfunction
Appliance does Plug is not plugged in or the
not work appliance is not switched on.
Socket does not carry any
current.
Power cable is damaged.
Suction Dust filter bag is full or blocked.
performance is
Nozzle, telescopic tube or suction
not satisfactory
hose are blocked.
The preset suction level is not
suitable for the flooring.
Carpet/hard floor switch (Fig. 1/20)
is set to an inappropriate position
for the flooring.
The attached nozzle is not
suitable for the flooring.
Filter is dirty.
Appliance makes Sucked-in particles are blocking
an unusual noise the air-way.
Possible cause Solution
Push the plug into a plug socket and switch
the appliance on, ZChapter 3.1,
"Vacuuming".
Test the cylinder vacuum cleaner at another
socket which you are sure carries current.
Have the cable replaced by Royal Appliance
Customer Services, address ZPage 165,
"International Service".
Empty/clean the dust filter bag.
Remove the blockage. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
Adjust the suction level to the flooring,
ZChapter 3.1, "Vacuuming", Step 4.
Adjust the position of the carpet/hard floor
switch (Fig. 1/20) to the flooring, ZChapter
3.1, "Vacuuming", Step 5.
Push on the correct nozzle, ZChapter 2.3,
"Using other nozzles (accessories)".
Change/clean the corresponding filter,
ZChapter 4.4, "Changing the protective
motor filter" or ZChapter 4.5, "Changing the
hygienic exhaust filter".
Remove the particles. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
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