Table of Contents
Related Manuals for GE 28165
Summary of Contents for GE 28165
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Page 1: Answering System
Model 28165 DECT 6.0 2-Line, Cordless Handset Speakerphone/ Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28166 handset with charge cradle) -
Page 2: I Mportant I Nformation
Important Information NOTICE: This product meets the applicable Industry Canada technical specifications. Operation is subject to the following two conditions: (1) This device may not cause interference, and () This device must accept any interference, including interference that may cause undesired operation of the device. -
Page 3: Ren Number
REN Number On the bottom of this equipment is a label indicating, among other information, the Ringer Equivalence Number (REN) for the equipment. The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. -
Page 4: Table Of Contents
Table of Contents ..........2 on/off ........19 mportant nformatIon nswer ........2 ......20 nterference nformatIon utgoIng nnouncement ......2 elephone etwork nformatIon eVIewIng the utgoIng ren n ............3 ........20 umber nnouncement (hac) ......3 earIng ompatIbIlIty ecordIng the utgoIng ..............3 ........20 IcensIng nnouncement fcc rf r... - Page 5 Table of Contents ..........30 ..............41 akIng a emory ..............30 ... 41 lash torIng a ame and umber In emory ..........31 ....41 umber edIal torIng the umber Ialed .............31 olume nsertIng a ause In the IalIng equence ......
- Page 6 Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
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Page 7: Before You Begin
Before You Begin Parts Checklist Make sure your package includes the items shown here. Handset AC power battery adaptor Base Handset Battery Belt clip 2 Telephone compartment Wall mount line cords door bracket For Model 28165xx2 there will be ONE additional handset, charge cradle, belt clip, battery pack and cover than shown above. -
Page 8: Telephone Jack Requirements
Telephone Jack Requirements Wall plate To use this phone, you need two RJ11C type modular telephone jacks (one for each Line 1 and Line ), which might look like the one pictured here, installed in your home OR a RJ14 type modular Modular jack. -
Page 9: Digital Security System
Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line. INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. -
Page 10: Handset Layout
Handset Layout Visual message waiting indicator VOLUME 5/6 earpiece (volume +/- button) display CID/VOL (caller ID/ volume +/- button) Soft Key Left (SKL) button Soft Key Right (SKR) PUSH LINE 1 button (button) TALK LINE 2 (button) (button) END/ CANCEL (button) *TONE (button) -
Page 11: Ase Ayout
Base Layout *TONE (tone button) Soft Key Right (SKR) button Soft Key Left (SKL) CALLER ID 5/6 button VOICE MAIL (caller ID +/- button) CHARGE IN USE display (indicator) (indicator) Mailbox 1/2 ON-OFF (buttons/ indicators) PLAY/STOP 1 and 2 (buttons/ indicators) 7 REPEAT (repeat button) -
Page 12: Installing The Phone
Installing the Phone Installing the Handset Battery NOTE: You must connect the handset battery before using the cordless handsets. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit. -
Page 13: Installing The Base Station
Installing the Base Station Installing the Backup Batteries on Base Unit To avoid power outage, you can install (four) AAA batteries (not included in sales) into the base as the backup. 1. Remove the battery compartment cover (located on the bottom of the base). . -
Page 14: All Ounting The Ase
Wall Mounting the Base 1. Turn the base over. . Slide the pedestal into the slots on the bottom of the base, and then push the pedestal down until it snaps into place. . Slip the mounting holes on the pedestal over the wall plate posts and firmly slide the unit into place. -
Page 15: Anguage
9. Press the 5 or 6buttons to select ANSWER ON or ANSWER OFF. 10. Press the SELECT (SKL) to confirm. The corresponding PLAY/STOP indicator/button illuminates. NOTE: The base displays ANS 1OFF/2OFF and the corresponding PLAY/ STOP indicator/button is not illuminated when the Mailbox Answerer is OFF. -
Page 16: Ase Ate Ime
Base Date/Time You may program the following items under the Date/Time menu; Date/Time, Set Time, Time Format, Date Format. To access the Date/Time Menu: 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. . -
Page 17: One Ulse
Tone/Pulse You may program independently for LINE 1 and LINE . 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. . Use the 5 or 6 buttons to scroll to TONE/PULSE. 4. -
Page 18: Isplay
Base Ringer Volume From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to RINGER VOLUME. Press SELECT (SKL) to enter the sub-menu. . Use the 5 or 6buttons to select HIGH, MEDIUM, LOW or OFF. . Press the SELECT (SKL) to confirm. NOTE: If you turn the ringer OFF, the ringer off icon shows in the display. -
Page 19: Ase Ey One
Base Key Tone From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to KEY TONE. . Press the SELECT (SKL) to select ON, OFF. . Press the SELECT (SKL) to confirm. Answerer Setup You can program the following items independently for Mailbox 1 and Mailbox under the Answerer Setup Menu;... -
Page 20: Nnouncement
Outgoing Announcement You may program the following items under the Outgoing Announcement Menu; Reviewing the Outgoing Announcement, Recording the Outgoing Announcement and Changing the Outgoing Announcement. Reviewing the Outgoing Announcement From the Answerer Setup Menu: 1. Use the 5 or 6buttons to scroll to ANNOUNCEMENT. . -
Page 21: Utgoing Nnouncement
Changing the Outgoing Announcement From the Answerer Setup Menu: 1. Use the 5 or 6buttons to scroll to ANNOUNCEMENT. . Press the SELECT (SKL) to enter the menu. . Press the 5 or 6buttons to select CHANGE. 4. Press the SELECT (SKL) to enter the menu. DEFAULT/RECORDED shows in display. 5. -
Page 22: Orwarding M Essages
Set Forwarding Messages From the Answerer Setup Menu: 1. Use the 5 or 6 buttons to scroll to FORWARD MSG. . Press the SELECT (SKL) to enter the menu. . Use the 5 or 6buttons to scroll to SET FWD NUMBER. 4. -
Page 23: Etries
Number of Retries If the line of desired number is busy, answerer will continue to try to forward the messages again (up to three times, depending on selection) at a later time. From the Answerer Setup Menu: 1. Use the 5 or 6 buttons to scroll to FORWARD MSG. . -
Page 24: Isplay
Messages The display on the handset shows # MSG when you have messages. 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to access the main menu. . Use the 5 or 6 buttons to scroll to MESSAGES. 4. -
Page 25: Aller Id
-OR- Use the 5 or 6 buttons to select DELETE ALL CID. . Press the SELECT (SKL). DELETE ALL CID? shows in the display. 9. Press the YES (SKL) to confirm the deletion. The display shows ALL CALLER ID DELETED. Storing Caller ID 1. -
Page 26: Handset Ringer Volume
Handset Ringer Volume From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to RINGER VOLUME. Press SELECT (SKL) to enter sub-menu. . Use the 5 or 6 buttons to select HIGH, MEDIUM, LOW or OFF. . Press the SELECT (SKL) to confirm. NOTE: If you turn the ringer OFF, the ringer off icon shows in the display. -
Page 27: Handset Registration
Handset Key Tone From the Ringer Menu: 1. Use the 5 or 6 buttons to scroll to KEY TONE. Press SELECT (SKL) to enter sub-menu. . Use the 5 or 6 buttons to select ON, OFF. . Press the SELECT (SKL) to confirm. Handset Registration 1. -
Page 28: Ime
Handset Date/Time You may program the following items under the Date/Time Menu; Date/Time, Time Format, Date Format. To access the Date/Time Menu: 1. Make sure your phone is OFF (not in talk mode). . Press the MENU (SKR) to go to the main menu. . -
Page 29: Anguage
Language 1. Make sure your phone is OFF (not in TALK mode). . Press the MENU (SKR) to go to the main menu. . Use the 5 or 6 buttons to scroll to LANGUAGE. 4. Press the SELECT (SKL) to confirm. 5. -
Page 30: Ndicator On H Andset And The B Ase
Basic Operation Charge/In Use Indicator The phone is ON when the LED indicator on the handset and the charge/in use indicator on the base is lit. The handset and base indicators flash when you receive a call. VMWI Indicator on Handset and the Base IMPORTANT: In order to use this unit’s visual Message Waiting (VMWI) feature, you must subscribe to this service from your phone company. -
Page 31: Number Redial
Number Redial You may redial a number up to digits long. To quickly redial the last number you dialed: 1. Press LINE 1, LINE 2, or the handsfree button. . Press the redial button. -OR- To choose from the last five numbers you dialed through menu: 1. -
Page 32: Paging The Cordless Handset
Paging the Cordless Handset This feature helps you locate a misplaced handset. Press and release the INTERCOM/PAGE button on the base. A list of registered handsets show in the display, use the 5 or 6 buttons to select the unit you wish to page, and press SELECT (SKL) to confirm. -
Page 33: Monitor Mode
. The first unit will then turn on the microphone and the second unit will turn on earpiece to monitor sound. NOTE: Handsets can be on cradle or off cradle for room monitoring to work. NOTE: While in room monitoring mode, the listening unit will emit an alert tone approximately every 4 seconds if there is an incoming call. -
Page 34: Ntercom Peration
5. Press the SELECT (SKL) to save your selection. 6. Press and hold the PUSH TO TALK button to connect with the desired handset or base. Intercom Operation A two-way intercom is possible between the base and cordless handset(s) without tying up the telephone line and since the telephone line is not used, you can still receive incoming calls. -
Page 35: Advanced Intercom Features
Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, both handsets or base will emit alert tone and remain in intercom mode. Either handset or base user may press the corresponding LINE 1 or LINE 2 button or the handsfree button to answer the call. -
Page 36: Ransferring Xternal Andsets Or Ase
NOTE: A handset or base can enter conference mode directly by LINE 1 or LINE 2 pressing the button on the second handset or base during a call. Between a handset or base and external calls on the Line 1 and Line 2 1. -
Page 37: Call Waiting Caller Id
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system. -
Page 38: Toring Cid R Ecords
Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the most recent 40 calls you received so that you can see who called while you were unavailable. -
Page 39: Storing Cid Records In Internal Memory
Available formats include: Number of digits Explanation Example Eleven digits long distance code “1” + -digit area code + 7-digit telephone number. 1-17-- Ten digits -digit area code + 7-digit telephone number. 17-- Seven digits 7-digit telephone number. - NOTE: If the telephone number is corrupted, such as an alphabetical character in a number field, you will hear an error tone and the number is not dialed. -
Page 40: Deleting Cid Records
10. Press the CHANGE (SKR) to scroll to the desired melody. You will hear a sample of the ringer tone you select. Press SELECT (SKL) to confirm. 11. Press the DONE (SKL) to save the record and MEMORY STORED shows in the display. Deleting CID Records 1. -
Page 41: Memory
Memory The cordless handset and base each have their own separate memory storage areas. Store fifty 11-character names and 4-digit telephone numbers in the handset and forty 11-character names and 4-digit telephone numbers in the base memories. NOTE: Memory records are stored and searched in alphabetic order. For example, if a memory record is stored with the name “Beth”... -
Page 42: Ause In The Ialing Equence Tored Umber
Inserting a Pause in the Dialing Sequence Press the #PAUSE button on the touch-tone pad twice to insert a delay in the dialing sequence of a stored telephone number when a pause is needed to wait for a dial tone (for example, after you dial 9 for an outside line, or wait for a computer access tone.) A pause shows on the display as a P. -
Page 43: Ecords Tored In Emory
Deleting Records Stored in Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the MEMORY (SKL) to enter the phone book. . Use the button to scroll to desired record. 4. Press the OPTION (SKL) to access the option menu. button to scroll to DELETE. -
Page 44: Chain Dialing From Memory
Chain Dialing from Memory Use the “Dialing a Number from Memory” feature to make calls that require a sequence of numbers, such as a frequently used long distance card number. This can be storing the various segments as a phone book record and then memory dialing in the correct sequence. -
Page 45: O Peration I Ndicator
Answering System Operation This section discusses the buttons and features on the answering system. Handset Messages Indicator The handset MESSAGES indicator shows you have new messages. It blinks if there are new messages. The 1/2 ON OFF button must be ON in order for the MESSAGES indicator to work. -
Page 46: Andset
Handset The display on the handset shows # MSG when you have messages. 1. Make sure the phone is OFF (not in TALK mode). . Press the MENU (SKR) to access main menu. button to scroll to MESSAGES. . Use the 4. -
Page 47: Essages
Erasing Messages You may erase messages three ways: one message at a time from the base; all messages from the base or one message at a time from the handset or a phone in another location. NOTE: Erased messages cannot be restored. To erase one message at a time from the base: 1. -
Page 48: Remote Access
Remote Access You can access your answering system from any touch-tone phone by entering your -digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected. . -
Page 49: Ptional Eadset
Belt Clip and Optional Headset Connecting the Belt Clip 1. To attach the belt clip, insert the sides of the belt clip into the slots on each side of the handset. . Snap the ends of the belt clip into place. Connecting an Optional Headset to the Handset Each handset can be used with an optional headset hands free operation. -
Page 50: Changing The Battery
Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. appoved Nickel Metal Hydride (Ni-MH) battery model 5-2721, which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace the battery. . -
Page 51: Display Messages
Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL/ The person is calling from a name or number that has been BLOCKED NAME/ blocked from transmission. BLOCKED NUMBER BUSY Indicates the system is busy and not able to connect to the system. -
Page 52: Uide
Troubleshooting Guide Caller ID Solutions No display • Fully charge (for 16 hours) or replace the battery. • If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet. Unplug the AC power converter from the unit and plug it back in. -
Page 53: Battery Solutions
Handset/Base does not ring • Make sure the handset and base ringer is turned On. • The cordless handset may be out of range. Move closer to the base. • You may have too many extension phones on your line. Try unplugging some phones. •... -
Page 54: Olutions
Answering System Solutions Can’t hear messages, beep, etc. • Adjust speaker volume. Time/Day setting stuck at 1 a.m. Mon. • Set the time clock. Answers on 10th ring • Make sure answering system is turned On. • Answering system memory may be full. Erase some messages. Incoming messages are incomplete •... -
Page 55: General Product Care
General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose to direct sunlight or moisture. •... -
Page 56: Arranty
Warranty Thomson Multimedia Ltd., warrants to the purchaser or gift recipient that if any manufacturing defect becomes apparent in this product within 1 year from the original date of purchase, it will be replaced free of charge, including return transportation. This warranty does not include damage to the product resulting from accidents, misuse or leaking batteries. -
Page 57: Index
Index Caller ID (CID) Accessory Information Causes of Poor Reception Advanced Intercom Features Chain Dialing from Memory 44 Answer ON/OFF Changing a Stored Number 4 Answerer Setup Changing the Battery Answering a Call Changing the Outgoing Answering System Operation Announcement Answering System Solutions Charge/In Use Indicator Connecting an Optional Headset to the... -
Page 58: G Uidelines
Index General Product Care Installing the Handset Battery Global De-registration Installing the Phone Intercom Operation Interference Information Handset 46 Introduction Handset - Setting Local Area Codes Handset Date/Time Handset Display Prompt Language Language Handset Key Tone 7 Leaving a Memo Handset Layout Licensing Handset Messages Indicator 45... -
Page 59: Code
Index Telephone Jack Requirements Receiving an Incoming Call During an Intercom Call Telephone Network Information Receiving an Intercom Call 4 Three-Way Calling 5 Receiving Caller ID 4 Time Format 16, Receiving CID Records Tone/Pulse Recording the Outgoing Transferring External Call to Other Announcement Handsets or Base 6 Remote Access... - Page 60 Visit the GE website at: www.GE.com/phones Thomson Multimedia Ltd. 0 Eglinton Ave W., Suite 04 Mississauga, ON Canada L5R E7 Model 165 © 00 Thomson Multimedia Ltd. 00076 (Rev. 0 Can E) Trademark(s) ® Registered 0- Marque(s) ® déposée(s) Printed in China...