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Electrostatic Discharge
Contact Information
Preventing Electrostatic Damage
A discharge of static electricity from a finger or other conductor may damage system boards or other
static-sensitive devices. This type of damage may reduce the life expectancy of the device.
To prevent electrostatic damage when setting up the system or handling parts:
•
Avoid hand contact by transporting and storing products in static-safe containers.
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•
Place parts on a grounded surface before removing them from their containers.
•
Avoid touching pins, leads, or circuitry.
•
Handle parts by edges only.
•
Avoid contact between the parts and clothing (for example, a wool sweater) . Wrist straps only
protect parts of the body from ESD voltages.
•
Do not wear jewelry.
•
Always be properly grounded when touching a static-sensitive component or assembly.
Grounding Methods To Prevent Electrostatic
Damage
There are several methods for grounding. Use one or more of the following methods when handling or
installing electrostatic-sensitive parts:
•
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ± 10 percent resistance in the ground cords.
To provide proper ground, wear the strap snug against the skin.
•
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet
when standing on conductive floors or dissipating floor mats.
•
Use conductive field service tools.
•
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity, or assistance with product installation, contact your
authorized reseller.
Table 2-1: Customer Contact Information
For the name of your nearest authorized
HP reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
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