Warranty; Product Warranty - Dantherm Classic 20 CS020020A Product Information Manual

Classic 20 ACU Installation, Operating & Maintenance Manual

WARRANTY

7
DANTHERM INC., PINNACLE HEAT EXCHANGER AND CLASSIC AIR CONDITIONING UNITS LIMITED
DANTHERM INC.'s ("DANTHERM") limited warranty extends to the original purchaser only of any DANTHERM
Pinnacle heat exchanger and Classic air conditioning unit, and to no other person or entity. DANTHERM warrants that
such DANTHERM products will be free from defects in materials and workmanship in normal use for a period of twelve
(12) months from the date of the original purchase. Should any part of your DANTHERM product fail because of a
manufacturing defect within such twelve (12) month period, DANTHERM terms are set out below:

PRODUCT WARRANTY

WARRANTY
PRODUCT
PERIOD*
CLASSIC 12 months
PINNACLE 12 months
Using Dantherm nominated service contractors – warranty on product continues
**
Using Dantherm non-approved service contractors – warranty on product becomes void
Warranty period starts from date of dispatch – warranty of replacement parts shall only apply for the remainder
*
of the warranty period of the original product.
Any transportation, related service labor, diagnosis calls, filters, driers, and refrigerant are not included. In the event all
related service labor is performed by DANTHERM nominated service contractors, the replacement part shall be
warranted by DANTHERM for the remainder of the warranty period of the original product.
This warranty does not cover damages or repairs caused by improper installation, misuse of the product,
negligent servicing, improper applications, unauthorized modifications, improper electrical supply, failure to
follow manufacturer's instructions and rating plate information, accidents, natural disasters, damage in
transportation, lack of normal preventive maintenance, or other events beyond DANTHERM's control. This
warranty is also subject to the following operating conditions: 1) voltage variation not greater than 10%, 2)
frequency variation not greater than 3Hz from nameplate rating, 3) cooling load is not greater than product
label under rated conditions 4) unit is not restarted for a period of five minutes after accidental or intentional
shut-off, 5) operation is not subject to abnormal conditions or customer, user misapplication, 6) customer or
user does not modify, abuse, or neglect the product, 7) refrigerant specified on nameplate is only refrigerant
used, and 8) customer or user complies with all other installation, maintenance, and operating instructions.
Cost of repair or replacement of consumable parts is not covered under the terms of this warranty.
THIS WARRANTY CONSTITUTES THE EXCLUSIVE REMEDY OF ANY PURCHASER OF A DANTHERM PINNACLE HEAT EXCHANGER AND CLASSIC AIR
CONDITIONING UNIT AND IS IN LIEU OF ALL OTHER ARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR USE, OR FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR USE, OR FOR A PARTICULAR PURPOSE EXCEED THE TERMS OF THE APPLICABLE WARRANTY STATED ABOVE,
AND DANTHERM SHALL HAVE NO OTHER OBLIGATION OR LIABILITY, EXPRESS OR IMPLIED. IN NO EVENT SHALL DANTHERM BE LIABLE FOR
ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. SOME
STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.
AC-2 CS020020 USACG-6 Manual Rev B
WARRANTY
IN FIELD RETURN TO BASE
WARRANTY** WARRANTY
PARTS SUPPLY
PARTS & LABOR
ONLY
PARTS SUPPLY
PARTS & LABOR
ONLY
SHIPMENT LIABILITY
IN FIELD RETURN TO BASE
Supply part freight pre- Return of item freight pre-
paid by Dantherm. paid by customer
Return of defective part Supply of item freight pre-
pre-paid by customer paid by Dantherm.
Supply part freight pre- Return freight pre-paid by
paid by Dantherm. customer
Return of defective part Supply freight pre-paid by
pre-paid by customer Dantherm.
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