Handling Service Call Errors; Service Call Error Conditions; Error Led Lamp; Error Code Display And Remedies - Epson EPL-5700i Service Manual

EPL-5700L/5700i

3.2 HANDLING SERVICE CALL ERRORS

T his section describ es va rious cond itio ns w h ich m a y cau se fata l e rro rs, and
provide s rem edies for su ch e rrors.

3.2.1 Service Call Error Conditions

N o te th at th e fo llo w in g o perations w ill re sult in the S ervice C all E rrors
w ithou t fail.

B ringing u p th e B IO S se tting s scree n w ith the p rinte r pow er o n.

T urning o n - off - on the printe r w h ile prin ting .

T urning o n "A pple T a lk" w hile u sin g E P S O N L IN K 3 .

U sing the prin ter driver o ther than designa ted for th e E P L-57 00L/5700 i.

3.2.2 Error LED Lamp


R e ady Lam p: O F F

E rror Lam p: O N (R ed)

3.2.3 Error Code Display and Remedies

In m ost S ervice C all E rror case s, the p rinter re covers from the e rror if it is
turne d off and on again. H ow ever, in the ca se w he re the prin ter do es not
reco ver from th e erro r eve n after the abo ve ope ra tion , ch eck the S ervice
C a ll E rro r C o de a nd ta ke appro priate m e asu res a s show n in T a ble 3-1.
SERVICE CALL ERROR CODE DISPLAY

If a S ervice C all E rror occu rs an d "E P S O N P rin ter W in dow !3" pops up
on the screen , p ress C trl+ S hift+E n ter toge ther to display the error code .
This function should not be made open to users.
TROUBLESHOOTING
Service Call Error Code
Win
E0003
E0006
E0009
E0014
HANDLING SERVICE CALL ERRORS
Table 3-1. Service Call Error Codes
Error Description
I0001 Protocol Error
C1999 Video Error
C1999 Data Expansion Error Replace the Main Board.
Standard RAM Check
C1000
Error
EEPROM Access
C1200
Error
C2000 Software Error
Mac
E2000 Abnormal Fusing
Abnormal Polygon
Motor
Abnormal Laser
Communication Error
with Engine
Revision A
Remedy
Replace the Main Board.
Replace the Main Board.
Replace the Main Board.
• Initialize EEPROM.
• Replace the Main
Board.
• Reboot the host PC.
• Reinstall the driver.
• Replace the Main
Board.
Refer to 3.4.2.3 of the
EPL-5700 Service
Manual.
Refer to 3.4.2.2 of the
EPL-5700 Service
Manual.
Refer to 3.4.2.1 of the
EPL-5700 Service
Manual.
• Replace the engine.
• Replace the Main
Board.
27