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HP ProLiant BL480c Maintenance And Service Manual

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HP ProLiant BL480c Server Blade
Maintenance and Service Guide
Part Number 408711-008
May 2008 (Eighth Edition)

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Summary of Contents for HP ProLiant BL480c

  • Page 1 HP ProLiant BL480c Server Blade Maintenance and Service Guide Part Number 408711-008 May 2008 (Eighth Edition)
  • Page 2 © Copyright 2006, 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Hard drive blank ............................. 25 Hard drive.............................. 26 FBDIMM ..............................26 Mezzanine card............................27 HP Smart Array P400i Controller battery pack .................... 28 HP Smart Array P400i Controller cache module ..................28 Hard drive backplane ..........................29 Front panel/hard drive cage assembly....................... 30 Server blade handle ..........................
  • Page 4 FBDIMM slot numbering ......................... 57 System maintenance switch......................58 System maintenance switch procedures .................... 58 Hard drive backplane components ......................59 HP c-Class Blade SUV Cable........................60 Specifications ..........................61 Environmental specifications ........................61 Server blade specifications ........................61 Acronyms and abbreviations......................62 Index............................

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
  • Page 6 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 7 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 8 Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
  • Page 9 Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 10 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 11 HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Server blade components Item Description Spare part Customer number self repair (on page 5) Heatsink 410298-001 Optional Processor — — a) 3.30-GHz Intel® Xeon® model X5260 dual-core 459738-001 Optional processor** b) 3.00-GHz Intel® Xeon® model 5160 dual-core processor* 416799-001 Optional c) 2.66-GHz Intel®...
  • Page 17 Item Description Spare part Customer number self repair (on page 5) f) 1.86-GHz Intel® Xeon® model 5120 dual-core processor* 416794-001 Optional g) 1.60-GHz Intel® Xeon® model 5110 dual-core processor* 416795-001 Optional h) 3.73-GHz Intel® Xeon® model 5080 dual-core processor* 412955-001 Optional i) 3.20-GHz Intel®...
  • Page 18 Optional Hard drive backplane 410294-001 Optional Controller cache modules — — a) HP Smart Array P400i Controller cache module, 128-MB 413486-001 Mandatory b) HP Smart Array P400i Controller cache module, 512-MB* 405835-001 Mandatory HP Smart Array P400i Controller battery pack...
  • Page 19 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 20 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 21 No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.

  • Page 22: Removal And Replacement Procedures

    Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver • Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 23: Symbols On Equipment

    CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 24: Power Down The Server Blade

    Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: •...

  • Page 25: Access Panel

    WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD. Access panel To remove the component: Power down the server blade (on page 24).

  • Page 26: Hard Drive

    Remove the hard drive. To replace the component, reverse the removal procedure. FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24).

  • Page 27: Mezzanine Card

    Remove the FBDIMM. To replace the component, reverse the removal procedure. Mezzanine card Optional mezzanine cards enable network connectivity and provide Fibre Channel support. For mezzanine card locations, see the system board components (on page 56) . To remove the component: Power down the server blade (on page 24).

  • Page 28: Hp Smart Array P400I Controller Battery Pack

    Do not apply pressure to the edges of the card. To replace the component, reverse the removal procedure. HP Smart Array P400i Controller battery pack To remove the component: Power down the server blade (on page 24).

  • Page 29: Hard Drive Backplane

    25). Remove the access panel ("Access panel" on page 25). Remove the controller cache module ("HP Smart Array P400i Controller cache module" on page 28). Remove the controller cache module battery pack ("HP Smart Array P400i Controller battery pack"...

  • Page 30: Front Panel/Hard Drive Cage Assembly

    Remove the hard drive backplane. To replace the component, reverse the removal procedure. Front panel/hard drive cage assembly To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel"...

  • Page 31: Server Blade Handle

    To replace the component, reverse the removal procedure. Server blade handle To remove the component: Power down the server blade (on page 24). Remove the server blade (on page 24). Remove the access panel ("Access panel" on page 25). Remove all hard drives ("Hard drive"...

  • Page 32: Heatsink

    Remove the release button. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: Power down the server blade (on page 24).
  • Page 33 Remove the failed heatsink. To replace the component: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the spare heatsink. Removal and replacement procedures 33...

  • Page 34: Processor

    Align the holes in the heatsink with the guide pins on the processor cage. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Install the heatsink ("Heatsink" on page 32). Install the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly"...
  • Page 35 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent possible server blade malfunction, do not mix processors of different speeds or cache sizes. CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank.
  • Page 36 Using your fingers, remove the failed processor. To replace the component: IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the spare processor. CAUTION: The processor is designed to fit one way into the socket.
  • Page 37 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Removal and replacement procedures 37...
  • Page 38 Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: Removal and replacement procedures 38...
  • Page 39 Align the holes in the heatsink with the guide pins on the processor cage. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). Install the heatsink ("Heatsink" on page 32). Install the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly"...

  • Page 40: System Battery

    System battery If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 41 Remove all hard drives ("Hard drive" on page 26). Remove all hard drive blanks ("Hard drive blank" on page 25). Remove the access panel ("Access panel" on page 25). Remove the hard drive backplane ("Hard drive backplane" on page 29). Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly"...
  • Page 42 Using your fingers, remove the processor from the failed system board. CAUTION: To avoid damage to the system board: • Do not touch the processor socket contacts. Always install the processor socket cover after removing the processor from the socket. •...
  • Page 43 Remove the system board assembly. To replace the system board: Install the spare system board in the server before installing the processor. Prepare the processor socket on the spare system board: Open the processor retaining latch and the processor socket retaining bracket. Removal and replacement procedures 43...
  • Page 44 Remove the processor socket protective cover. Install the processor socket cover onto the processor socket of the failed system board. Install the processor on the spare system board. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 45 Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: Install the heatsink ("Heatsink"...
  • Page 46 Install the server blade. IMPORTANT: Install all components with the same configuration that was used on the failed system board. Power up the server blade. After you replace the system board, you must re-enter the server serial number and the product ID. During the server startup sequence, press the F9 key to access RBSU.

  • Page 47: Cabling

    Cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 60)."...

  • Page 48: Accessing Local Media Devices

    Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette drive. Connect the HP c-Class Blade SUV cable to the server blade. Connect the video connector to a monitor.
  • Page 49 USB diskette drive Item Description Monitor USB mouse HP c-Class Blade SUV cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 49...

  • Page 50: Diagnostic Tools

    HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en). HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation.

  • Page 51: Integrated Management Log

    For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention.

  • Page 52: Internal Usb Functionality

    • • Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html). Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data.

  • Page 53: Component Identification

    Server blade handle release button Serial label pull tag HP BladeSystem c-Class SUV cable connector* Power On/Standby button * The SUV connector and the HP c-Class Blade SUV Cable are for some server blade configuration and diagnostic procedures. Component identification 53...

  • Page 54: Front Panel Leds

    Front panel LEDs Item Description Status UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal operation Amber flashing = Degraded condition Red flashing = Critical condition NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No link or activity...

  • Page 55: Sas And Sata Hard Drive Leds

    SAS and SATA hard drive LEDs Item Description Fault/UID LED (amber/blue) Online LED (green) SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) On, off, or flashing Alternating amber The drive has failed, or a predictive failure alert has been and blue received for this drive;...

  • Page 56: System Board Components

    Online/activity Fault/UID LED Interpretation LED (green) (amber/blue) Flashing irregularly Off The drive is active, and it is operating normally. Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible.

  • Page 57: Mezzanine Connector Definitions

    System board thumbscrew FBDIMM slots (1-12) The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL480c Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions Item PCIe...

  • Page 58: System Maintenance Switch

    System maintenance switch Position Function Default iLO 2 security override Configuration lock Reserved Reserved Password disabled Reset configuration Reserved Reserved *To access redundant ROM, set S1, S5, and S6 to ON. System maintenance switch procedures When you perform troubleshooting steps, this guide may instruct you to perform the following procedures: •...

  • Page 59: Hard Drive Backplane Components

    If both the current and redundant ROM are corrupted, return the system board for a service replacement. Hard drive backplane components Item Description Hard drive connectors Internal USB connector HP Smart Array P400i Controller battery pack (optional) System board connector HP Smart Array P400i Controller cache module Thumbscrews Component identification 59...

  • Page 60: Hp C-Class Blade Suv Cable

    HP c-Class Blade SUV Cable Item Connector Description Server blade For connecting to the SUV connector on the server blade front panel Video For connecting a video monitor For connecting up to two USB devices Serial For trained personnel to connect a null modem...

  • Page 61: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30°C (86°F) Relative humidity (noncondensing)** Operating 10% to 90% Shipping 10% to 90% Storage...

  • Page 62: Acronyms And Abbreviations

    Acronyms and abbreviations Array Diagnostics Utility BBWC battery-backed write cache Customer Self Repair electrostatic discharge FBDIMM fully buffered DIMM Fibre Channel host bus adapter input/output iLO 2 Integrated Lights-Out 2 Integrated Management Log light-emitting diode network interface controller Acronyms and abbreviations 62...
  • Page 63 peripheral component interface PCIe peripheral component interconnect express RBSU ROM-Based Setup Utility read-only memory serial attached SCSI SATA serial ATA small form-factor Systems Insight Manager serial, USB, video unit identification uninterruptible power system universal serial bus Acronyms and abbreviations 63...

  • Page 64: Index

    55 hard drives, determining status of 55 backplane, hard drive 59 heatsink 32 battery 40 HP c-Class Blade SUV Cable 47, 53, 60 battery pack, removing 28 HP Insight Diagnostics 50 buttons 53 iLO 2 (Integrated Lights-Out 2) 24, 54...
  • Page 65 preparation procedures 23 processor 34 processor socket 56 redundant ROM 58 release button 31 removal and replacement procedures 22 removing the access panel 25 removing the server blade 24 ROM redundancy 58 safety considerations 22 safety information 22 SAS drives 55 SAS hard drive LEDs 55 SATA hard drive 55 SATA hard drive LEDs 55...

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