Solving Problems - Uniden UDR744 Owner's Manual

If you have any trouble with your system, try these simple steps. If you are still having a problem
with your camera, check the manual that came with your camera. If you still have a question, call
our Customer Care Line; see page 2.
If...
The motion sensor won't
respond to movement.
The motion sensor goes off
when there's nothing there.
I can't play my video clips
in another program.
I schedule a recording,
save the schedule, and the
recording does not happen
at the scheduled time.
The camera's signal status
icon shows no bars.
The camera's signal status
icon shows one or two bars
or the video quality is poor.
54

SOLVING PROBLEMS

Try..
• Increasing the sensitivity of the motion sensor (see page 34).
• Checking the masking pattern (see page 34).
• Decreasing the sensitivity of the motion sensor (see page 34).
• Checking placement considerations (see page 10).
• The video files play with a Quicktime
player from www.apple.com.
• Video will play in players such as Windows Media
H.264 CODEC plug-in is installed.
• Check the settings on the Schedule Recording Setup screen (see
page 27.)
• Ensure that the system time is set to the current time.
• Make sure that the SD card is inserted into the monitor and there is
still memory available on that card.
• making sure the camera is plugged in.
• making sure the camera is paired to the correct channel.
• re-pairing the camera and monitor.
• moving the camera closer to the monitor; it might be out of range.
• making sure the camera is turned on in Camera Setup
53)
.
See page 10 for tips on improving video quality.
player. Download this free
®
Player if an
®
(see page