Table of Contents Important safety instructions ....................4 Overview ............................7 Shipping contents ............................7 Projector exterior view ..........................8 Front and upper side view ......................8 Rear view ............................8 Left side view ............................. 8 Upper-right side view ........................9 Under view............................
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Control the projector through a web browser ............... 70 Projector status ..........................70 Alert mail setup ..........................71 Crestron control page ........................72 BenQ ecoFACTS ............................74 Copyright ............................74 Disclaimer ............................74 Statement regarding hyperlinks and third-party websites ............. 74...
Thank you for your purchase of this quality BenQ projector. For the best results, please read this manual through carefully as it is your guide through the control menus and operation. Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment.
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8. Do not place liquids near or on the 1500 meters/4920 feet above sea level. projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. 4920- 9840 feet 5.
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12. This projector is capable of displaying 14. When you think service or repair is inverted images for ceiling mount required, take the projector only to a installation. Use only BenQ's Ceiling Mount suitably qualified technician. Kit for mounting. 15. Do not attempt to disassemble this 13.
Overview Shipping contents Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. • Some of the accessories may vary from region to region. •...
Projector exterior view Front and upper side view 1. Control Panel 2. Air Inlet 3. Front IR sensor 4. Lens Change button 5. Lens (Remove lens hole cap before use) 6. Foot for adjusting projector level Rear view 7. Kensington Lock 8.
Control panel and functions Name Function FOCUS+ Focus the projected image FOCUS- ZOOM+ Increase/decrease projected image size ZOOM- UP BUTTON RIGHT BUTTON Control Lens shift to move image left, right, DOWN BUTTON up, or down LEFT BUTTON MENU Open / Close the OSD UP/ DOWN/ LEFT/ Navigate and change settings in the OSD RIGHT BUTTONS...
Remote control and functions Name Function Status LED Lights when the remote control is used Turn the projector on Turn the projector off (standby mode) FOCUS+ Focus the projection image FOCUS- Focus the projection image ZOOM + Increase the projection image size ZOOM - Reduce the projection image size TEST PATTERN...
Remote control operation • Make sure that there is nothing positioned between the remote control and the infrared (IR) sensors on the projector that might obstruct the IR beam from the remote control reaching the projector. • The effective range of the remote control is up to 7 meters, and at an angle within 30 degrees of the IR beam.
Setup and operations Setting the remote control batteries 1. To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off.
Projection lens selection and Installation When installing the lens into the projector, be sure to remove the lens cap from the back of the optional lens before installing the optional lens into the projector. Failure to do so will cause damage to the projector. Installing or removing the optional lens Installing the new lens 1.
Removing the existing lens from the projector 1. Push the LENS CHANGE button all the way in and rotate the lens counterclockwise. The existing lens will be disengaged. 2. Pull out the existing lens slowly. • Do not shake or place excessive pressure on the projector or the lens components as the projector and lens components contain precision parts.
Select this location with the projector suspended from the ceiling in front of the suspended from the ceiling behind the screen. Purchase the BenQ Projector Ceiling screen. Note that a special rear projection Mount Kit from your dealer to mount your screen and the BenQ Projector Ceiling projector on the ceiling.
Throw distance and screen size Example of PW9520 using Standard lens: The further your projector is from the screen or wall, the larger the image. The minimum size the image can be is approximately 40 inches (1 m) measured diagonally when the projector is roughly 79.8 inches (2.03 m) from the wall or screen.
Preventing the unauthorized use of the projector The projector has a built-in security feature to lock the OSD control panels and deny remote control operation. The security feature has no default keyword; in the first instance of enabling the security feature, the user must define a keyword. Locking the projector To setup the security keyword, refer to the following guide.
Menu 2. To unlock the projector, press on the control panel or remote control. The PIN code window is displayed. Enter the previously defined PIN code to activate the projector. Locking the control panel Menu Press on the OSD control panel on the projector or remote control to display the Main Panel Key Lock Setup Advanced...
Making connections Preparations When connecting a signal source to the projector, be sure to: 1. Turn off all equipment before making any connections. 2. Use only the correct type cables for each source with proper type plugs. 3. Ensure that all cable plugs are firmly fitted to the equipment jacks. Note that all cables shown in the following connection diagrams may not be supplied with the projector (See “Shipping contents”...
Connecting COMPONENT -video devices Be sure to match the corresponding colors between the cables and the terminals. The COMPUTER 2 and COMPONENT and be used for connection to video output devices. Component cable AV equipment: DVD player, digital tuner, etc. •...
Connecting a computer Connect the projector to a computer with a COMPUTER 1 or COMPUTER 2 as below illustration. COMPUTER 2 cable Laptop or desktop computer COMPUTER 1 cable Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like Fn + F3 CRT/LCD CRT/LCD...
RS-232, LAN signal to projector with single RJ-45 cable. If the optional HDBaseT transmitter supports IR remote controller I/O, you may also send IR remote controller signal to PU9530/PW9520/PX9510 projector using the same RJ-45 cable. DVD Player...
Connecting a monitor If you want to view your presentation close-up on a monitor as well as on the screen and the MONITOR OUT MONITOR OUT jack is available on your projector, you can connect the signal output jack on the projector. VGA Cable VGA cable VGA to DVI cable...
Using the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch on. Please use the original accessories (e.g.
Turning the projector on or off Once the projector is correctly located and the power cable and other connections are in place, it is important that the projector is connected and powered on correctly in order to avoid possible dangers such as electric shock and fire. Refer to the following guide to power on the projector. 1.
Selecting an input source The projector can be connected to multiple equipment at the same time. When the projector is first turned on, it will attempt to reconnect with the input source which was in use when the projector was last shut down. To select the video source The input source can be selected from the projector's control panel or from the remote control.
Using the menus The projector is equipped with multilingual On-Screen Display (OSD) for making various adjustment and settings, below is the overview of the OSD menu. To use the OSD menu, please set the OSD menu to your familiar language. Main menu Status Highlight...
Adjusting the projected image Adjusting the image position The projected image position and size can be adjusted manually from the control panel or the remote control unit. Refer to the following guides to adjust picture position manually. LENS SHIFT 1. Press the key on the remote control to bring up the Lens Shift window or press direction key to ship the projected image directly.
Adjusting the projection angle There are two adjuster feet on the bottom of the projector, these can be used if necessary to change the projection angle. Screw the feet in or out as appropriate to aim and level the projection angle.
This function is only available when a PC signal (analog RGB) is selected. Turning off the projector If the projector is no longer required, it is important to shut it down correctly to avoid damage or unnecessary wear and tear to the projector. Refer to the following guide to turn the projector off. •...
Using On-Screen Display Using the menus The projector has an On-Screen Display (OSD) that lets you make image adjustments and change various settings. Navigating the OSD You can use the remote control or the buttons on the top of the projector to navigate and make changes to the OSD.
On-Screen Display (OSD) menus Use the following illustrations to quickly find a setting or determine the range for a setting. Please note that the on-screen display (OSD) menus vary according to the signal type selected. Menu Map Menu Sub Menus and Control PICTURE Picture Mode Bright...
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Menu Sub Menus and Control SETUP Language English Deutsch Español Français Italiano Svenska Português Русский 簡體中文 繁體中文 한국어 日本語 Lamp Settings Dual Single Lamp1 Lamp2 Lamp Power Normal, Eco Custom Power Level Custom Power Level Keystone H / V Keystone Digital Alignment Digital Zoom Digital Pan...
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Color Bar Crosshatch Burst H Ramp Green Blue White Black HDBaseT Network Auto, HDBaseT SERVICE Model BenQ projector Serial Number xxxxx xxxxx Software Version xxxxx xxxxx BenQ Firmware xx-xxx version Lamp Status Lamp1 Status Lamp2 Status Source Information Active Source Pixel Clock 13.50 MHZ...
PICTURE The pre-defined picture mode settings can be altered via the available items shown in the PICTURE menu such as picture mode, brightness, color temperature…etc.. Picture Mode Select a set of preset values using ◄ or ► from the list. Bright : Maximizes the brightness of the projected image for more enhanced presentations.
Sharpness value using ◄ or ► to sharpen or blur the borders between colors and Adjust the Sharpness objects. Color Temperature Native 6500K 7800K 9300K Set the color temperature to , and About color temperatures: There are many different shades that are considered to be "white" for various purposes. One of the common methods of representing white color is known as the “color temperature”.
Gain : Use this option to increase or decrease the range of color input for the entire image, lower the gain of the corresponding color If minimal amount of red, green or blue appears in the gray areas. The contrast of the image will become lower as gain increases. Saturation Gain Use this function to adjust...
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Auto Search This function enables the projector to detect the input signal and to switch the input mode automatically when the project is turned on. Set it to to enable Auto Search function or to disable it. Color Space This function enables you to change color space of input signal. In most cases, you can select Auto to adopt the color space automatically set by the projector.
Overscan The edge of the image may or may not be displayed correctly, this function allows you to set Overscan On to crop the border area of the image. Background Background enables you to display a blue, black screen or Logo when there is no signal. SETUP Language Select the OSD language to be used, the available options are...
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Custom Power Level Press ◄► arrow key to customize lamp output power in the range of 75-100% of normal mode. This function is valid only when the Custom Power Level option is set to Custom Power Level mode. In the other two modes, Normal , this function is disabled (dimmed).
DLP Link : Select to disable or enable DLP Link sync. 3D Swap : Set 3D Swap to Inverse if left and right eye 3D image inversion by 3D glasses is needed. If image looks normal, keeps current settings. 3D 24Hz Display : Set frame rate to 144fps or 96fps when input signal is at 24Hz.
Security Lock This function allows you to enable or disable Security Lock , this is a useful function to preventing the unauthorized use of the projector. Set it to lock the OSD control panels and deny remote control operation, the password is required for the operation. Please refer to “Preventing the unauthorized use of the projector”...
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Standby Settings Press ◄► arrow key to toggle switch between Standard Network mode. Standard : The projector can be turned on using the remote control, RS-232 command or network control. : The projector maintains in the standby status at the lowest power (<0.5W). In this mode, the projector can be turned on only using the power button on the remote controller or projector.
Channel : You can send RS-232 control commands to your projector through the RS-232 port or external HDBaseT transmission box connected to its HDBaseT/LAN port. Please set up the following communication channel before sending control commands: Local : Send RS-232 control command through your projector’s RS-232 port. Please set up proper transmission speed in advance.
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: The Domain Name System (DNS) is a hierarchical distributed naming system for computers connected to the Internet or a private network. Set up DNS address via ▲ or ▼ buttons. DHCP : Set DHCP to . If this is set to , the DHCP server of the network domain assigns an IP address to the projector.
Display the serial number of the projector. Software Version Display current software version installed in the projector. BenQ Firmware Version Display current firmware version installed in the projector. Lamp Status Select this option to display current lamp status, the menu shows which lamp is in use.
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Usage Time Select this option to display lamp usage time. Lamp 1 Life Remaining : Display estimated remaining life of lamp 1. Lamp 2 Life Remaining: Display estimated remaining life of lamp 2. Lamp 1 Time : Display used hours of lamp 1. Lamp 2 Time : Display used hours of lamp 2.
Additional information Care of the projector Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected.
• Pack the projector in its original packing or equivalent. Transporting the projector It is recommended that you ship the projector with its original packing or equivalent. Replacing the lamp The projection lamps should be replaced when they burn out. They should only be replaced with a certified replacement part, contact your local dealer if unsure.
Removing the used lamp 1. Turn the power off and disconnect the 4. Pull firmly on the module handle in the projector from the power outlet. Turn off direction shown to remove the lamp. all connected equipment and disconnect all other cables.
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7. Ensure the handle is fully locked in place. 8. Replace the lamp cover. Close the lamp cover (A) and lock attached screws (B). 9. Tighten the screws on the lamp cover. 10. Reapply power and turn the projector back •...
Installing the optional color wheel The projector comes with a four-segment color wheel installed. An additional six-segment color wheel is optional. To replace the color wheel (located under the lamp cover adjacent to lamp 1) refer to the following guide. Wait until the lamp house and the color wheel cool off.
Storing Unused Color Wheel: Keep the unused color wheel in the zipper bag in which the 6-segment color wheel (not supplied) was packaged. This bag prevents dust from falling or collecting on the color wheel. Cleaning the filters The projector uses three filters to keep the fans free of dust and other particles, and should be cleaned every 500 hours of operation.
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3. Gently slide the filter holders in the direction shown. 4. Lift the filter foams from all three filter holders in the direction shown. Remove them completely from each filter holder and discard. 5. Place a replacement foam and press down firmly. 6.
Troubleshooting Indicator messages Several indicator messages are used by the projector to alert users of problems with setup or internal parts. The LEDs on the top surface of the projector show the status of the WARNING and lamp 1/2 as well as the general working order of the projector through the WARNING LED. The following tables describe the various states of the 4 LEDs.
LED indicator LED status Possible cause The lamp does not illuminate • No lamp is installed or lamp should be replaced. Red blinks 9 Install the lamp or check if the lamp is installed properly. The lamp does not illuminate Lamp indicator •...
AUTO SYNC 2. Press the button on the remote control or projector. 3. Ensure the projector-to-screen distance is within the specified range. 4. Check that the projector lens is clean. 5. Remove the lens cover. Problem: The image is wider at the top or bottom (trapezoid effect) 1.
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6. Turn off other Infrared-enabled devices in the vicinity. 7. Have the remote control serviced. 8. Ensure that the remote control code conforms to the projector's code.
Model PU9530 PX9510 PW9520 19.9" (W) x 15.1" (H) x 8.1" (D) Dimensions 505 mm (W) x 386 mm (H) x 206 mm (D) (not including protrusions) Weight 37.5 lb/17 kg Dimensions Unit: mm...
Timing chart The following table shows compatible signal types, their resolution and frequency refresh rates. Horizontal: 15kHz, 31kHz to 90 kHz, Vertical: 50 Hz to 85 Hz PC timing Computer 2 Computer 1 HDMI Frame Video / Signal Type Resolution DVI-D HDBaseT Rate...
RS232 command control Function Type Description ASCII Power Write Power On <CR>*pow=on#<CR> Write Power off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Source Selection Write COMPUTER/YPbPr <CR>*sour=RGB#<CR> Write COMPUTER 2/YPbPr2 <CR>*sour=RGB2#<CR> Write Component <CR>*sour=YPbr#<CR> Write DVI-D <CR>*sour=dvid#<CR> Write HDMI <CR>*sour=hdmi#<CR> Write Composite <CR>*sour=vid#<CR>...
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Function Type Description ASCII Operation Write Projector Position-Front Table <CR>*pp=FT#<CR> Settings Write Projector Position-Rear Table <CR>*pp=RE#<CR> Write Projector Position-Rear Ceiling <CR>*pp=RC#<CR> Write Projector Position-Front <CR>*pp=FC#<CR> Ceiling Read Projector Position Status <CR>*pp=?#<CR> Write Quick auto search on <CR>*QAS=on#<CR> Write Quick auto search off <CR>*QAS=off#<CR>...
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Function Type Description ASCII Miscellaneous Read Model Name <CR>*modelname=?#<CR> Write Blank On <CR>*blank=on#<CR> Write Blank Off <CR>*blank=off#<CR> Read Blank Status <CR>*blank=?#<CR> Write Freeze On <CR>*freeze=on#<CR> Write Freeze Off <CR>*freeze=off#<CR> Read Freeze Status <CR>*freeze=?#<CR> Write Menu On <CR>*menu=on#<CR> Write Menu Off <CR>*menu=off#<CR>...
Control the projector through a Network Set up the projector for Network Please set DHCP option to Off and select Apply to activate it. The DHCP service assigns an IP address and settings. IP address, Subnet Mask Gateway options will be dimmed and not available for selection. If the LAN does Enter not support DHCP service, please press ▲▼...
Control the projector through a web browser Open a web browser and enter the projector's IP address. Its home page with four options will display: Projector Status : Current projector settings. Alert Mail Setup : Settings for projector abnormality email reminders. In case of any abnormality the projector sends emails to preset users.
Alert mail setup The projector can send alert messages with Email to predefined users. Make the following settings before enabling this function: SMTP Sever : Set up name of SMTP server for the projector's sending reminder email. Port : Set up transmission port User Name : Set up user name for the projector's sending reminder email through SMTP server.
Crestron control page Click the Crestron option in your projector’s home page to display its control page in a new tab. Power : Press to power on or off your projector. : Switch among list of available projector input signal sources. Press the ▲ (at top of Source List screen) or ▼...
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Zoom : Zoom in on the projection image. Click " " key to zoom in and " " to zoom out. Click the four arrow keys in the window to move the zoomed projection image. Control key window This window simulates keys on the remote controller and control panel. Enter: Confirm the changes and select the OSD option Menu:...
Any third party content or service preinstalled in this product is provided "as is". BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by...
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In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources maintained by third parties.
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