BenQ PX9600 User Manual

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PX9600 / PW9500
Digital Projector
BenQ User Manual

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Summary of Contents for BenQ PX9600

  • Page 1 PX9600 / PW9500 Digital Projector BenQ User Manual...
  • Page 2: Table Of Contents

    Table of contents Important safety instructions Overview Shipping contents Projector exterior view Front and upper side view Rear View Left side view Upper Right side View Under View Control panel and functions Remote control and functions Remote control operation Setup and Operation Setting the remote control batteries Connecting to the projector Projection lens selection and Installation...
  • Page 3 Setup Installation Preventing the Unauthorized Use of the Projector Unlocking the Projector Using the Physical Lock Additional information Care of the projector Cleaning the lens Cleaning the projector case Storing the projector Transporting the projector Installing the Optional Color Wheel Cleaning the Filters Troubleshooting Indicator Messages...
  • Page 4: Important Safety Instructions

    Thank you for your purchase of this quality BenQ projector. For the best results, please read this manual through carefully as it is your guide through the control menus and operation. Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment.
  • Page 5 Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power 12. This projector is capable of displaying point and call BenQ to have the projector inverted images for ceiling mount repaired. installation. Use only BenQ's Ceiling...
  • Page 6 13. Never attempt to replace the lamp 15. Do not attempt to disassemble this assembly until the projector has cooled projector. down and is unplugged from the power There are dangerous high voltages inside supply. which may cause death if you should come into contact with live parts.
  • Page 7: Overview

    Overview Shipping contents Carefully unpack and verify that you have the items below. Some of the items may not be available depending on your region of purchase. Please check with your place of purchase. Some of the accessories may vary from region to region. The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
  • Page 8: Projector Exterior View

    Projector exterior view Front and upper side view 1. Control Panel 2. Air Inlet 3. Front IR sensor 4. Lens Release button 5. Lens (Remove lens hole cap before use) 6. Foot for adjusting projector level Rear View 7. Kensington Lock 8.
  • Page 9: Upper Right Side View

    Upper Right side View 27. Handle Under View 28. Ceiling support holes (Mounting Screw: M4*12mm) 29. Air Filter...
  • Page 10: Control Panel And Functions

    Control panel and functions Devices Function FOCUS+ Focus the projected image FOCUS- ZOOM+ Increase/decrease projected image size ZOOM- UP BOTTON RIGHT BOTTON Control Lens shift to Move image left, right, up, or down DOWN BOTTON LEFT BOTTON MENU Open / Close the OSD UP/ DOWN/ LEFT/ Navigate and change settings in the OSD RIGHT BUTTONS...
  • Page 11: Remote Control And Functions

    Remote control and functions Devices Function Status LED Lights when the remote control is used Turn the projector on at standby mode Turn the projector off (standby mode) FOCUS+ Focus the projection image FOCUS- Focus the projection image ZOOM + Increase the projection image size ZOOM - Reduce the projection image size...
  • Page 12: Remote Control Operation

    Remote control operation •  Make sure that there is nothing positioned between the remote control and the infrared (IR) sensors on the projector that might obstruct the IR beam from the remote control reaching the projector. •  The effective range of the remote control is up to 7 meters, and at an angle within 30 degrees of the IR beam. Always aim straight at the projector, however most screens will also reflect the ...
  • Page 13: Setup And Operation

    Setup and Operation Setting the remote control batteries 1.  To open the battery cover, turn the remote control over to view its back, push on the finger grip on the cover and slide it up in the direction of the arrow as illustrated. The cover will slide off. 2. Remove any existing batteries (if necessary) and install two new AA batteries observing the battery polarities as indicated in the base of the battery compartment.
  • Page 14: Projection Lens Selection And Installation

    Projection lens selection and Installation When installing the lens into the projector, be sure to remove the lens cap from the back of the optional lens before installing the optional lens into the projector. Failure to do so will cause damage to the projector. Installing or Removing the Optional Lens Installing the New Lens 1.
  • Page 15: Removing The Existing Lens From The Projector

    Removing the Existing Lens From the Projector 1. Push the LENS CHANGE button all the way in and rotate the lens counterclockwise. The existing lens will be disengaged. 2. Pull out the existing lens slowly. •  Do not shake or place excessive pressure on the projector or the lens components as the projector and lens components contain precision parts.
  • Page 16: Choosing A Location

    Ceiling Mount Kit from your dealer to Note that a special rear projection screen mount your projector on the ceiling. and the BenQ Projector Ceiling Mount Kit are required for this installation *Set Ceiling Front after you turn the projector on.
  • Page 17: Throw Distance And Screen Size

    Throw distance and screen size Example of PW9500 using Standard lens: The further your projector is from the screen or wall, the larger the image. The minimum size the image can be is approximately 40 inches (1 m) measured diagonally when the projector is roughly 79.8 inches (2.03 m) from the wall or screen.
  • Page 18 PX9600 Screen Size 5J.JAM37.011 5J.JAM37.021 5J.JAM37.001 5J.JAM37.051 Wide Fix Lens Wide Zoom Lens STD Lens Semi long Zoom1 Diagonal Width Height(B) Distance(A) Wide Tele Wide Tele Wide Tele (inch) (m) (inch) (m) (inch) (m) (inch) (inch) (inch) (inch) (inch) (inch) (inch) 1.02...
  • Page 19: Lens Shift Adjustable Range

    Lens Shift Adjustable Range The adjustable range for lens shift is tabulated below and subject to the conditions listed. The drawings below apply to the standard lens only. Normal projection position Desk-Front Projection Vertical Shift 0.5V Height of projected image 0.1H 0.1H Width of projected image...
  • Page 20: Making Connections

    Making Connections Preparations When connecting a signal source to the projector, be sure to: 1. Turn off all equipment before making any connections. 2. Use only the correct type cables for each source with proper type plugs. 3. Ensure that all cable plugs are firmly fitted to the equipment jacks. Note that all cables shown in the following connection diagrams may not be supplied with the projector (See "Shipping contents"...
  • Page 21: Connecting Dvi-D Devices

    Connecting DVI-D devices DVI-D (Digital Visual Interface) supports uncompressed video data transmission between compatible devices like DTV tuners, DVD players and displays over a single cable. It provides pure digital viewing and listening experience. You should use an DVI-D cable when making connection between the projector and DVI-D devices.
  • Page 22: Connecting Component-Video Devices

    Connecting component-video devices Be sure to match the corresponding colors between the cables and the terminals. The BNC type component video jacks are provided for connection to video output devices. Component cable Video cable AV equipment: DVD player, digital tuner, etc. • ...
  • Page 23: Connecting A Computer

    Connecting a computer Connect the projector to a computer with a VGA cable. 5 x BNC cable Laptop or desktop VGA cable computer Many laptops do not turn on their external video ports when connected to a projector. Usually a key combination like Fn + F3 or CRT/LCD key turns the external display on/off.
  • Page 24: Connecting A Monitor

    Connecting a monitor If you want to view your presentation close-up on a monitor as well as on the screen and the MONITOR OUT jack is available on your projector, you can connect the MONITOR OUT signal output jack on the projector. VGA cable VGA to DVI cable • ...
  • Page 25: Using The Projector

    Using the projector Preparations 1. Plug in and turn all of the connected equipment on. 2. If not already in, plug the supplied power cable into the AC inlet on the rear of the projector. 3. Plug the power cable into a wall power outlet and turn the wall switch on. Please use the original accessories (e.g.
  • Page 26: Turning The Projector On Or Off

    Turning the projector on or off Once the projector is correctly located and the power cable and other connections are in place, it is important that the projector is connected and powered on correctly in order to avoid possible dangers such as electric shock and fire. Refer to the following guide to power on the projector. 1.
  • Page 27: Selecting An Input Source

    Selecting an input source The projector can be connected to multiple equipment at the same time. When the projector is first turned on, it will attempt to reconnect with the input source which was in use when the  projector was last shut down. To select the video source: The Input Source can be selected from the projector's control panel or from the remote control. Refer to the following guide to select the desired input source 1.
  • Page 28: Using The Menus

    Using the menus The projector is equipped with multilingual On-Screen Display (OSD) for making various adjustment and settings, below is the overview of the OSD menu. To use the OSD menu, please set the OSD menu to your familiar language. Main menu Status Highlight...
  • Page 29: Adjusting The Projected Image

    Adjusting the projected Image Adjusting the image position The projected image position and Size can be adjusted manually from the control panel or the remote control unit. Refer to the following guides to adjust Picture Position manually. 1. Press the LENS SHIFT key on the projector in any direction or LENS SHIFT key on the remote control to bring up the Lens Shift window.
  • Page 30: Fine-Tuning The Image Size And Clarity

    Fine-tuning the image size and clarity 1. Press the ZOOM + or ZOOM- button on the control panel or the remote control to adjust the projected imaged as you desired. 2. Sharpen the picture by pressing FOCUS+ or FOCUS- button on the control panel or the remote control.
  • Page 31: Correcting Picture Distortion

    Correcting picture distortion When the image is projected either from the top or from the bottom towards the screen at angle, the image becomes distorted trapezoidally. Keystone function in the Installation>Advance Setting>Keystone can be used to correct trapezoidal distortion, press ◄/► button to correct trapezoidal distortion till you are satisfied with the shape.
  • Page 32: Turning Off The Projector

    Turning off the Projector If the projector is no longer required, it is important to shut it down correctly to avoid damage or unnecessary wear and tear to the projector. Refer to the following guide to turn the projector Off. • ...
  • Page 33: Using On-Screen Display

    Using On-Screen Display Using the Menus The projector has an On-Screen Display (OSD) that lets you make image adjustments and change various settings. Navigating the OSD You can use the remote control or the buttons on the top of the projector to navigate and make changes to the OSD.
  • Page 34: On-Screen Display (Osd) Menus

    On-Screen Display (OSD) menus Use the following illustrations to quickly find a setting or determine the range for a setting. Please note that the on-screen display (OSD) menus vary according to the signal type selected. Menu Map Menu Sub Menus and Controls PICTURE Picture Mode Presentation Standard Game Movie sRGB Brilliant Color Brightness Contrast Color Tint Sharpness Advance Setting Signal Type...
  • Page 35 Menu Sub Menus and Controls ® Setup 3D MODE Link On, Off ® Link Invert Aspect Ratio Normal, Full, 4:3, 16:9 Advance Setting Security Lock Enable, Disable Keypad Lock Confirm No, Yes Image Capture Save Image No, Yes Delete No, Yes Wall Color Whiteboard Blackboard...
  • Page 36: Picture

    Picture The pre-defined picture mode settings can be altered via the available items shown in the Picture  menu such as picture mode, brightness, color temperature…etc.. Picture Mode Select a set of preset values using ◄ or ► from the list, Presentation: Maximizes the brightness of the projected image for more enhanced presentations. Standard: For standard image. Game: Gives sharpness to the projected image.
  • Page 37 Color Adjust the Color value using ◄ or ► to increase or decrease color input to the picture. Tint Adjust the Tint value using ◄ or ► to increase or decrease the color hue of the picture. Sharpness Adjust the Sharpness value using ◄ or ► to sharpen or blur the borders between colors and objects.
  • Page 38 Color Temperature Set the color temperature to Warm, Standard or Cold. About color temperatures: There are many different shades that are considered to be "white" for various purposes. One of the common methods of representing white color is known as the “color temperature”. A white color with a low color temperature appears to be reddish white.
  • Page 39 Use ◄ or ► to adjust Hue of the main color as below. Main Color Magenta Yellow Yellow Cyan Cyan Magenta Green Blue Blue Green Saturation Use ◄ or ► to adjust Saturation of the main color, the selected color become lighter or thicker.
  • Page 40: Signal

    Signal Horizontal Position Move the Image to right or left. Vertical Position Move the Image to up or down. Phase Adjust the clock phase or reduce video noise, dot or cross talk. Clock Fine tune a computer image or remove any vertical banding that might appear. Reset Reset all of the changes you made and restore to default settings.
  • Page 41: Video

    Video Overscan The edge of the image may or may not be displayed correctly, this function allows you to set Overscan On to crop the the border area of the image. The function is available for 480p, 576P, 720p, 1080i and 1080p from COMPUTER 1/2, COMPONENT or DVI-D input. Video System Set the Video System to Auto unless the projector cannot receive the signal or a clear image, selectable Video signal are Auto, PAL, SECAM, NTSC4.43, NTSC3.58, PAL-M, PAL-N and PAL-60.
  • Page 42: Setup

    Setup Auto Search This function enables the projector to detect the input signal and to switch the input mode automatically when the project is turned on. Set it to On to enable Auto Search function or Off to disable it. Auto Power Off This function enables the projector to enter standby mode automatically when no input signal is detected more than 15 minutes.
  • Page 43 Standby Mode Standby Mode allows you to put the projector in the standby condition to consume less power, two standby modes are selectable as below. Standard Monitor out, LAN/RS232C and Network functions are activated in standby mode. Monitor out, LAN/RS232C and Network functions are switched off. The HTTP server functions, MONITOR OUT and RS232C Control are not available when Standby Mode is set to Eco, please make you the settings before using above functions.
  • Page 44: Aspect Ratio

    ® Link ® Set DLP Link On to view 3D content, Off to ending 3D projection. ® When DLP Link is set to on, Keystone, Aspect Ratio and Image Resizing may not work fully or may not be available. ® Link Invert Set the video for your left and right eyes.
  • Page 45: Advance Setting

    Password must be recorded in a safe place where only authorized users have access. •  If you lose or forget the password, please contact BenQ Authorized Dealer or Service Center. Keypad Lock To prevent unauthorized operation by projector control panel, use this function to lock the buttons on the projector.
  • Page 46 Image Capture This function allows you to capture the projected image from RGB signal and set it as a startup image or background image when no signal is detected. Save Image Press Enter or ► to capture the desired image and press Yes to execute Image capture. It takes 1 to 2 minutes to complete image capture and shows the progress on the screen.
  • Page 47 Wall Color This function allows you to project the image to the colored wall or board without using a screen. Whiteboard: Image is projected to a whiteboard. Digital Zoom Press arrow key ◄ to reduce the image size or arrow key ► magnify the image on projection screen.
  • Page 48: Installation

    Installation The Installation tab contains menu options for various setup conditions such as orientation and remote sensor mode and is accessed through the Setting menu. The following table lists all functions with a brief description. Language Select the OSD language to be used. Lamp Control This projector is capable of dual-lamp projection and provides four lamp modes for different purposes.
  • Page 49: Projection Mode

    For lamp protection, the lamp switching may take several minutes. Projection Mode Projection Mode enables you to set how the projected image is displayed. Select from the following. Front Standard forward facing projection (Default setting). Rear Standard rear projection. Enables the projector to produce the image from behind the screen by reversing the image.
  • Page 50 Test Pattern Display a test pattern for installation. The test pattern can be displayed by using ◄ or ► or TEST Pattern on the remote control. If using remote control, press ▲ or ▼ on the remote control to select the desired test pattern.
  • Page 51 Advance Setting Keystone When the image is projected either from the top or from the bottom toward the screen at an angle, the image becomes distorted, use Keystone function to correct the distortion, the adjustable range is approximately +30 degree. Use ◄ or ► button to adjust keystone correction. Image Resizing When Keystone correction works, the image may be shrunk or enlarged.
  • Page 52 Network Link Display the network connection status. DHCP Client Select either a static IP (Off) or DHCP IP (On) setting by using ◄ or ► ,   On: Enable configuration parameters for IP Address, Subnet Mask, Gateway and DNS      automatically. Off: Set IP Address, Subnet Mask, Gateway and DNS manually. IP Address Press ◄...
  • Page 53 Set DNS by Using ◄ or ► to select the digit and ▲ or ▼ to change. Default setting: 000.000.000.000 Apply Apply and save settings, please select Yes to apply the settings. •  Avoid setting an IP address that duplicates the IP Address of other network equipment. • ...
  • Page 54 Reset All reset All reset allows you to initialize the settings you have made in the projector, press Enter or ► to reset the settings. The follow items can not be initialized - Lamp Timer - Imaged retained using Image Capture - Filter Timer Filter Timer Reset The function allows you to reset the filter timer,  please make sure to reset the timer after cleaning ...
  • Page 55 Information INPUT Current input source. Signal Info Current input signal information is displayed. Lamp Timer Projector counts each lamp usage for reminding the remaining lamp life and usage. The lamp life and remaining are calculated numbers for reference only, actual lamp life may vary with lamp mode, application condition…etc.
  • Page 56: Preventing The Unauthorized Use Of The Projector

    Preventing the Unauthorized Use of the Projector The projector has a built-in security feature to lock the OSD control panels and deny remote control operation. The security feature has no default keyword; in the first instance of enabling the  security feature, the user must define a keyword. Locking the Projector To setup the security keyword, refer to the following guide. 1. Press Menu on the OSD control panel on the projector or remote control to display the Main menu.
  • Page 57: Unlocking The Projector

    Unlocking the Projector To unlock the projector, refer to the following guide. 1. When the projector is locked, either by request during operation or at start up, the locked message is displayed. 2. To unlock the projector, press Menu on the control panel or remote control. The PIN code window is displayed. Enter the previously defined PIN code to activate the projector.
  • Page 58: Additional Information

    Additional information Care of the projector Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector except the lamp. Contact your dealer or local customer service center if the projector fails to operate as expected.
  • Page 59: Replacing The Lamp

    Replacing the lamp The projection lamps should be replaced when they burn out. They should only be replaced with a certified replacement part, contact your local dealer if unsure. • Lamps are positioned differently. Take care not to force the lamps when replacing. • Installation of both lamp modules (Lamp 1 and Lamp 2) is required to operate the projector in dual or single lamp mode.
  • Page 60 1. Turn the power off and disconnect the 4. Pull firmly on the module handle in the  projector from the power outlet. Turn off direction shown to remove the lamp. all connected equipment and disconnect all other cables. 2. Remove the screws on the lamp cover (A), and slide the lamp cover as shown (B). • ...
  • Page 61 5. Reverse steps 1 to 3 to install the new 8. Replace the lamp cover. lamp module(s). close the lamp cover (A) and lock attached screws (B). new Lamp 6. Tighten the screw securing the lamp box. 9. Tighten the screws on the lamp cover. Reconnect the lamp connector.
  • Page 62: Installing The Optional Color Wheel

    Installing the Optional Color Wheel The projector comes with a four-segment color wheel installed. An additional six- segment color wheel is optional. To replace the color wheel (located under the lamp cover adjacent to lamp 1) refer to the following guide. Wait until the lamp house and the color wheel cool off.
  • Page 63 5. Insert the six-segment color wheel. 6. Secure the retaining screws as shown, and then close the lamp cover. Storing Unused Color Wheel: Keep the unused color wheel in the zipper bag in which the 6-segment color wheel (not supplied) was packaged. This bag prevents dust from falling or collecting on the color wheel.
  • Page 64: Cleaning The Filters

    Cleaning the Filters The projector uses three filters to keep the fans free of dust and other particles, and should be  cleaned every 500 hours of operation. In dusty environments, it is recommended to clean the filters  more frequently. If the filter is dirty or clogged, your projector may overheat. When the message  be-low is displayed, the filters must be cleaned. When the Please clean filter message is displayed, please clean all three filters at the same time to synchronize the  Filter time display. The Filter Message item should be enabled in the Options menu. Refer to the following guide to clean the filters. 1. The left-side and rear filters can be cleaned as demonstrated in the following images. Only clean the outside of the exhaust vents with a vacuum cleaner. 2. The bottom exhaust vent can be accessed as shown. 3.Gently slide the flter holders in the direction shown. ...
  • Page 65 4. Lift the filter foams from all three filter holders in the direction shown.  Remove them completely      from each filter holder and discard.  5. Place a replacement foam and press down firmly. 6. Replace the filter holders by push-ing gently in the direction shown.
  • Page 66: Troubleshooting

    Troubleshooting Indicator Messages Several indicator messages are used by the projector to alert users of problems with setup or internal parts. The LEDs on the top surface of the projector show the status of the WARNING and lamp 1/2 as well as the general working order of the projector through the WARNING LED. The following tables describe the various states of the 4 LEDs.
  • Page 67: Common Problems And Solutions

    POSSIBLE CAUSE INDICATOR STATUS The lamp does not illuminate ‧ No lamp is installed or lamp should be replaced. Red blinks ‧ Install the lamp or check if the lamp is installed properly. Lamp indicator The lamp does not illuminate ‧...
  • Page 68: Image Problems

    Image Problems Problem: No image appears on the screen 1. Verify the settings on your notebook or desktop PC. 2. Turn off all equipment and power up again in the correct order. Problem: The image is blurred 1. Adjust the Focus on the projector . 3.
  • Page 69: Remote Control Problems

    Remote Control Problems Problem: The projector does not respond to the remote control 1. Direct the remote control towards remote sensor on the projector. 2. Ensure the path between remote and sensor is not obstructed. 3.  Turn off any fluorescent lights in the room. 4. Check the battery polarity. 5.
  • Page 70: Specifications

    Specifications All specifications are subject to change without notice Model PX9600 PW9500 Display Devices 0.7”,1- DLP Chip 0.65”,1-DLP Chip Display Devices XGA(1024x768) WXGA(1280x800) DVI-D (Compatible with HDCP) Computer/Component (5BNC) Computer/Component Input Terminals (D-sub 15p) Component (RCA) X1,Y/Pb(Cb)/Pr(Cr) x1 S-Video (min Din 4 pin) Video (RCA) Computer/Component (D-sub 15 p)
  • Page 71: Dimensions

    Dimensions...
  • Page 72: Timing Chart

    Timing chart The following table shows compatible signal types, their resolution and frequency refresh rates. Horizontal: 15kHz, 31kHz to 90 kHz, Vertical: 50 Hz to 85 Hz Mode Resolution H-Sync (KHz) V-Sync (Hz) Analog Digital 31.5 37.9 640x480 37.5 43.3 35.2 37.9 SVGA...
  • Page 73: 3D Supported Timing

    3D Supported Timing Mode Resolution H-Sync (KHz) V-Sync (Hz) Analog Digital 37.9 800x600 77.1 48.4 1024x768 98.6 49.7 1280x800 101.6 WXGA 45.0 1280x720 92.6 H o r i z o n t a l Signal Vertical Frequency(Hz) Analog Digital Frequency(Hz) 480i 15.7 60.0...
  • Page 74: Rs232 Command Control

    RS232 Command Control Function Type Description ASCII Write Power On <CR>*pow=on#<CR> Power Write Power off <CR>*pow=off#<CR> Read Power Status <CR>*pow=?#<CR> Write COMPUTER/YPbPr <CR>*sour=RGB#<CR> Write COMPUTER 2/YPbPr2 <CR>*sour=RGB2#<CR> Write Component <CR>*sour=ypbr#<CR> Source Write DVI-D <CR>*sour=dvid#<CR> Selection Write Composite <CR>*sour=vid#<CR> Write S-Video <CR>*sour=svid#<CR>...
  • Page 75 Read Projector Position Status <CR>*pp=?#<CR> Write Quick auto search on(Auto Search On) <CR>*QAS=on#<CR> Write Quick auto search off (Auto Search Off) <CR>*QAS=off#<CR> Operation Read Quick auto search status <CR>*QAS=?#<CR> Settings Write Direct Power On-on(Auto Power On ) <CR>*directpower=on#<CR> Write Direct Power On-off (Auto Power On - <CR>*directpower=off#<CR>...
  • Page 76 Write Lens Shift Up <CR>*lst=up#<CR> Write Lens Shift Down <CR>*lst=down#<CR> Write Lens Shift Left <CR>*lst=left#<CR> Write Lens Shift Right <CR>*lst=right#<CR> Write Focus Plus <CR>*focus=+#<CR> Write Focus Minus <CR>*focus=-#<CR> Write Zoom Plus <CR>*zoom=+#<CR> Write Zoom Minus <CR>*zoom=-#<CR> Write AutoSync Miscellaneous Read Get Filter Timer Write System Reset...
  • Page 77: Benq Ecofacts

    BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory...
  • Page 78 Any third party content or service preinstalled in this product is provided "as is". BenQ does not, by expression or by implication, make any warrant to the content or to the services provided by third parties.

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