Canon PIXMA iP5300 Service Manual

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PIXMA iP5300

Service Manual

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Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the

information necessary for qualified persons to learn technical theory, installation, maintenance, and

repair of products. The manual covers information applicable in all regions where the product is sold. For

this reason, it may contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or

changes made to the product. When changes are made to the contents of the manual, Canon will release

technical information when necessary. When substantial changes are made to the contents of the manual,

Canon will issue a revised edition.

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translated into another language without the written permission of Canon Inc., except in the case of

internal business use.

CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

QY8-13BB-000

Table of Contents

Summary of Contents for Canon PIXMA iP5300

Page 1: Service Manual
Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
Page 2 PIXMA iP5300 I. MANUAL OUTLINE This manual consists of the following three parts to provide information necessary to service the PIXMA iP5300: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iP5300 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA iP5300...
Page 3: Table Of Contents
PIXMA iP5300 II. TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1-2. Customer Maintenance 1-3. Product Life 1-4. Special Tools 1-5. Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2-1.
Page 4 2-2. Carriage Board (Print Head Connector) 3. PIXMA iP5300 SPECIFICATIONS <II. TABLE OF CONTENTS>...
Page 5: Table Of Contents
PIXMA iP5300 TABLE OF CONTENTS Part 1 MAINTENANCE...
Page 6: Adjustment, Periodic Maintenance, Periodic Replacement Parts, And Replacement Consumables By Service Engineer
Part 1: MAINTENANCE TABLE OF CONTENTS 1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time Destination settings - At logic board To set destination. None. 1 min. (EEPROM settings) replacement Perform in...
Page 7: Customer Maintenance
(2) Periodic maintenance No periodic maintenance is necessary. (3) Periodic replacement parts There are no parts in this printer that require periodic replacement by a service engineer. (4) Replacement consumables There are no consumables that require replacement by a service engineer. 1-2.
Page 8: Product Life
*1: Declared yield value in accordance with ISO/IEC FCD24711. Values obtained by continuous printing. *2: When printing Canon standard patterns on 4" x 6" Photo Paper Plus Glossy continuously with the default settings of Photo Paper Plus Glossy using Windows XP printer driver in borderless printing mode and Windows XP Photo Printing Wizard.
Page 9 On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the top cover is opened, and the carriage moves to the center). <Part 1: 1. MAINTENANCE>...
Page 10: List Of Error Display / Indication
Part 1: MAINTENANCE TABLE OF CONTENTS 2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2-1. Operator Call Errors (by Alarm LED Blinking in Orange) Error Solution Remarks...
Page 11 printing on paper (print Resume/Cancel button to clear the error. The NOT continuable). [1856] paper being printed at error occurrence will be ejected without printing the remaining data for the ejected paper, then printing will resume from the next page. Inner cover closed before Open the inner cover which functions as the start of CD / DVD...
Page 12: Service Call Errors
ink tanks. 15 times Ink tank not recognized. A hardware error occurred in an ink tank (the Ink tank positioning (from left to [1410 to 1414] ink tank LED is turned off). Replace the ink right): tank(s). BK, PigBK, Y, M, C Each error code corresponds to each ink tank, from left (the opposite side of the home position) to right, respectively.
Page 13: Warnings
11 times Carriage lift mechanism error [5110] - PR lift shaft ass'y (QL2-1450) - Sheet feed unit (QM2-3902) - Logic board ass'y (QM3-0833) - Carriage lift sensor unit (QM3-1273) 12 times AP position error [6A00] - Sheet feed unit (QM2-3902) - Logic board ass'y (QM3-0833) - Purge unit (QM3-0007) 13 times...
Page 14 Symptom Solution Faulty operation The power does not turn on. - Replace the The power turns off immediately - AC adapter, or after power-on. - logic board ass'y A strange noise occurs. - Remove foreign material. - Attach a removed part if any. Printing stops mid-way.
Page 15 No ejection of black ink. - Replace the - ink tank, or - print head - Remove foreign material from the purge unit caps, if any. - Replace the purge unit. Graphic or text is enlarged on When enlarged in the carriage movement direction: printouts.
Page 16: Repair
Part 1: MAINTENANCE TABLE OF CONTENTS 3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Adjustment / settings Operation check Notes on replacement Logic board ass'y - Before removal of the logic - EEPROM information After replacement: board ass'y, remove the print...
Page 17 Paper feed motor - The red screws securing the At replacement: paper feed motor are QK1-1502 1. Adjust the paper feed allowed to be loosened. (DO motor. NOT loosen any other red [See 3-3. Adjustment / screws.) Settings, (1) Paper feed motor adjustment.] Platen unit After replacement:...
Page 18 <Part 1: 3-1. Notes on Service Part Replacement>...
Page 19 Part 1: MAINTENANCE TABLE OF CONTENTS 3-2. Special Notes on Repair Servicing (1) External cover removal (i) Remove the paper support unit (left photo) and the main case cover (right photo). (ii) Remove the access cover. (iii) Remove the side covers L and R.
Page 20 (iv) Remove 2 screws from the rear side. (v) 1) Open the front door and the inner cover. 2) Push the (2) arrow-indicated portions to release the locks, then lift the main case upward to remove it. 3) Remove the interface cover.
Page 21 (2) Door damper removal Door damper location: Removal: While pulling the claw upward to release the lock ((1) in the photo below), slide the damper to the left ((2) in the photo below) to remove it.
Page 22 (3) Front door removal Open the paper output tray, and extend the output tray extension. By bending the front door on both sides as shown in the photo below, the front door can be removed easily. (4) Printer unit removal The printer unit is fastened to the bottom case with 5 screws.
Page 23 (ii) Slide the carriage to the opposite of the home position, and remove the screw. (5) Flexible cable and harness wiring, connection Be cautious of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.
Page 24 (i) Logic board ass'y wiring (ii) Paper feed motor side wiring <Part1: 3-2. Special Notes on Repair Servicing>...
Page 25 Part 1: MAINTENANCE TABLE OF CONTENTS 3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below).
Page 26 The shaft surface which Floil 7 Idler pulley 9 to 18 1 x 1 contacts the idler pulley hole KG107A Entire surface of the carriage Floil 8 Carriage shaft shaft where the carriage unit 200 to 400 KG107A slides Carriage shaft spring Carriage shaft sliding portion Floil 9 to 18...
Page 28 <Part 1: 3-3. Adjustment / Settings, (1) & (2)>...
Page 29 Part 1: MAINTENANCE TABLE OF CONTENTS (3) Ink absorber counter setting When the logic board ass'y is replaced, reset the ink absorber counter. In addition, according to the ink absorber counter value, replace the ink absorber (ink absorber kit). The standard counter value for ink absorber replacement is given in the table below.
Page 30 <Standalone printer operation> 1) Turn on the printer. 2) Press and hold the Resume/Cancel button until the LED blinks the specified number of times listed in the table below, and release it. The operation starts. Operation Remarks blinking 1 time Print head manual cleaning 2 times Nozzle check pattern printing...
Page 31 - Ink absorber counter value (ink amount in the ink absorber) - CD / DVD correction value - LF / Eject correction value - Left margin correction value - Record of disabling the function to detect the remaining ink amount Ink absorber counter reset See "Service mode operation If the ink absorber counter value is 7% or...
Page 32 direction) 10 times Green (Power) LF / Eject correction 11 times Orange (Alarm) Left margin correction 12 to 15 Green (Power), Return to the menu times Orange (Alarm) selection 16 times or Orange (Alarm) Return to the menu more selection Note: If the Resume/Cancel button is pressed 16 or more times, the Alarm LED (orange) lights steadily without any changes.
Page 33 3 times HP BrightWhite 4 times Canon Extra, STEINBEIS Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green. - If the Resume/Cancel button is NOT pressed, and only the Power button is pressed, the printer remains in the LF / Eject correction mode.
Page 34 3-1) LF correction value Number of times the Resume/Cancel button is Selected pattern number pressed (M) 1 time 0 times 2 times Note: - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, Alarm in orange and Power in green.
Page 36 <Left margin correction> Adjust the left margin for duplex printing or printing from the cassette. 1) Duplex printing from the ASF and cassette In the left margin correction mode, press the Resume/Cancel button 1 time, then press the Power button 1 time. Duplex printing is performed from the ASF and cassette.
Page 37 table below, then press the Power button. Number of times the Resume/Cancel button is Left margin correction value pressed (N) 0 times Return to the parameter mode selection for left margin correction 1 time +1 pitch 2 times +2 pitches 3 times +3 pitches 4 times...
Page 40 <Part 1: 3-3. Adjustment / Settings, (3) to (5)>...
Page 41: Verification Items
Part 1: MAINTENANCE TABLE OF CONTENTS 3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM information as shown below. - Top area: iP5300: Model name Vx.xx: ROM version D = xxx.x: Ink absorber counter value (%) USB (xxxxxx): USB serial number - Middle area: CND: Destination...
Page 42 <Service test sample>...
Page 44 (2) EEPROM information print <How to read EEPROM information print> Print sample: iP5300 EUR V1.00 ST=2006/05/27-18:30 LPT=2006/06/09-09:09 ER(ER0=1000 ER1=5100) P_ON(S=00009) MSD(015) IF(USB1=0) PC(M=002 R=000 T=001 D=009 C=009) D=004.5 TPAGE=00216 CLT(BK=2006/05/29-18:30 CL=2006/05/30-18:30) CH=002 CT(PBK=001 BK=001 Y=002 M=001 C=001) IS(PBK=1 BK=0 Y=1 M=1 C=1) A_REG=1 M_REG=0 UR(A(BKoe)=000 B(Coe)=000 C(MCoe)=000 D(SCoe)=000...
Page 45 18. Manual print head alignment by user 19. User print head alignment values （A to U, a to ｌ） 20. Camera Direct Print-supported device connection record (PB=Canon PictBridge-supported camera, OPB=Other PictBridge-supported camera) 21. ASF feed pages (PAGE) (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro &...
Page 46: Printer Transportation
Part 1: MAINTENANCE TABLE OF CONTENTS 4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feed unit is raised.
Page 47 PIXMA iP5300 TABLE OF CONTENTS Part 2 TECHNICAL REFERENCE...
Page 48: New Technologies
*2: When printing a 6 megapixel image taken by certain Canon digital camera from PictBridge on default settings using Photo Paper Plus Glossy without border. Actual print speed may vary depending on image data, print mode, type of paper used and device that the printer is connected to.
Page 49 Empty: No raw ink is detected by the optical method, and the dot count value exceeds the threshold of complete exhaustion of ink. A warning will be displayed to indicate that ink has run out. By pressing and holding the Resume/Cancel button for 5 seconds or longer, the function to detect the remaining ink amount can be disabled.
Page 50 <Part 2: 1. NEW TECHNOLOGIES>...
Page 51: Cleaning Mode And Amount Of Ink Purged
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS 2. CLEANING MODE AND AMOUNT OF INK PURGED 2-1. Cleaning To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is on), except in the following cases: - Cleaning on arrival: 1st: Performed when the top cover is closed after the print head and ink tanks are installed.
Page 52 At print head When the print head is removed and 0.53 (Black) replacement installed. 2.223 (Color) (All in sequence) At ink tank When an ink tank is replaced (without the 0.375 (Black) 75 (All in print head removal or re-installation) sequence) replacement 1.04 (Color)
Page 53 Capping time 30 sec. 60 sec. <2-2. CLEANING MODE AND AMOUNT OF INK PURGED>...
Page 54: Print Mode
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS 3. PRINT MODE Default setting Selectable in the printer driver Main tab Custom setting Ink used PigBK: PGI-5BK CLI-8C (large droplet) CLI-8M (large droplet) CLI-8C (middle droplet) CLI-8M (middle droplet) CLI-8Y CLI-8BK CLI-8C (small droplet) CLI-8M (small droplet) Print control Bi-directional...
Page 55: Normal Grayscale Printing Via Computer
(HR-101) Resolution HxV(dpi) C/M/Y/c/m/k:1200X1200 Print control 5 passes, Bi Ink used C/M/Y/c/m/k Envelope Print quality Standard Resolution HxV(dpi) PigBK:600X600, C/M/Y/k:1200X1200 Print control 2 passes, Bi Ink used PigBk/C/M/Y/k T-shirt Transfer Print quality High (TR-301) Resolution HxV(dpi) C/M//Y/k1200X1200 Print control 7 passes, Bi Ink used C/M/Y/k Printable disk...
Page 56 C'/M'/c/m:600X1200 C'/M'/c/m:600X1200 :9600X2 Print control 3 (5)passes, Bi* 7 passes, Bi 16 passe Ink used C/M/C'/M'/Y/k/c/m C/M/C'/M'/Y/k/c/m C/M/C'/M'/Y Photo Paper Plus Glossy Print quality Standard High Photo Paper Plus Semi-gloss Resolution HxV(dpi) C/M/Y/k:1200X1200 C/M/Y/k:1200X1200 C'/M'/c/m:600X1200 C'/M'/c/m:600X1200 (PP-101/SG-101) Print control 3 (5)passes, Bi* 7 passes, Bi Ink used C/M/C'/M'/Y/k/c/m...
Page 57 C/M/Y/c/m:1200X1200 Print control 4 passes, Bi Ink used PigBk/C/M/Y/c/m Photo Paper Pro Print quality High (PR-101) Resolution HxV(dpi) C/M/Y/k:1200X1200 C'/M'/c/m:600X1200 Print control 7 passes, Bi Ink used C/M/C'/M'/Y/c/m/k Photo Paper Plus Glossy Print quality High Photo Paper Plus Semi-gloss Resolution HxV(dpi) C/M/Y/k:1200X1200 C'/M'/c/m:600X1200 (PP-101/SG-101)
Page 58: Faq (Problems Specific To The Ip5300 And Corrective Actions
Part 2: TECHNICAL REFERENCE TABLE OF CONTENTS 4. FAQ (Problems Specific to the iP5300 and Corrective Actions) Possible call or No. * Function Phenomenon Condition Cause Corrective action complaint Paper feeding - Low temperature Due to curl of a - Eliminate the curl - Paper jams.
Page 59 Plus Double Sided absorber. Absorbed times of Bottom or postcards, the ink may attach to plate cleaning, phenomenon is the platen rib(s) wipe the platen likely to be after several dozen rib(s) and their noticeable and to sheets are printed, surroundings Print be complained of...
Page 60 sheets loaded are set, the back only a single sheet side of paper of paper in the being picked up auto sheet feeder, scratches the manually print front side of each side of Print paper beneath paper. results (especially where - Set only a single the paper feed sheet of paper in...
Page 61 skipped, or it was paper usable). performed using plain paper.) Uneven color Print head alignment Beyond the - Try a higher print - Color is is not effective to printer's ability. quality setting uneven on solve the problem. (though the print printouts.
Page 62 3) Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover, as shown below.
Page 63 PIXMA iP5300 TABLE OF CONTENTS Part 3 APPENDIX...
Page 64: Block Diagram
Part 3: APPENDIX TABLE OF CONTENTS 1. BLOCK DIAGRAM 1-1. iP5300 PDF file (for print)
Page 66 <Part 3: 1. BLOCK DIAGRAM>...
Page 67: Connector Location And Pin Layout
Part 3: APPENDIX TABLE OF CONTENTS 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board CN101 Not used. CN301 (Print head 1/3 [Carriage unit]) Signal Name Function Input / Output AB_PWR AB power supply AB_DATA AB data signal AB_PWR AB power supply AB_CLK AB clock signal VSEN_CDRS...
Page 68 H_ENB2 Head heat enable signal 2 (Col-2) H_D9 Head data (Y2) H_D6 Head data (M1) H_D13 Head data (C2) H_D11 Head data (M2) H_D5 Head data (SC2) H_D8 Head data (Y1) H_D10 Head data (SM1) H_EEPROM_DIO Head EEPROM data signal H_ENB4 Head heat enable signal 4 (MCol) H_EEPROM_SK...
Page 69 13 to 14 HVDD_3.3V Head logic drive power supply 3.3V HVH_24V Head drive power supply 24V CN303 (Print head 3/3 [Carriage unit]) Signal name Function Input / Output H_GND Head ground HVH_24V Head drive power supply 24V H_GND Head ground 4 to 10 HVH_24V Head drive power supply 24V 11 to15 H_GND...
Page 70 CN602 (Main cam sensor / CR lift sensor / Pump roller sensor multi ) Signal name Function Input / Output VSEN_3.3V Power supply for sensor Ground SNS_CR_LIFT CR lift sensor VSEN_3.3V Power supply for sensor Ground SNS_MAIN_CAM Main cam sensor VSEN_3.3V Power supply for sensor Ground...
Page 71 POW_SW Power key switch INKS Ink sensor LED_POWER(GREEN) Power LED display AB_SNS AB sensor LED_RESUME(ORANGE) Resume LED display VSEN_3.3V Power supply for sensor 3.3V RESUME_SW Resume key switch CN503 (PE sensor / PE encoder / APCL encoder) Signal name Function Input / Output VSEN_3.3V Power supply for sensor 3.3V...
Page 72 Part 3: APPENDIX TABLE OF CONTENTS 2-2. Carriage Board (Print Head Connector) Signal Name Function Input / Output 1, 2 A_GNDH Head ground HD2_PBk1 Head data PBk1 HD4_C Head data C HD10_SM1 Head data SM1 Logic ground 7 to B_GNDH Head ground HD0_K1 Head data BK1...
Page 73 HENB2 Head heat enable signal 2 DIA1 Diode sensor anode 1 HD7_SM2 Head data SM2 DIA0 Diode sensor anode 0 HVDD_3.3V Head logic power supply 3.3V ROM_CS Head EEPROM chip select signal HCLK Head clock signal ROM_DIO (O) Head EEPROM data signal HD11_M1 Head data M1 B_VH1_24V...
Page 74 *2: When printing a 6 megapixel image taken by certain Canon digital camera from PictBridge on default settings using Photo Paper Plus Glossy without border. Actual print speed may vary depending on image data, print mode, type of paper used and device that the printer is connected to.
Page 75: Print Head
- Presence of CD / DVD Highest print quality settings: Approx. 34.0dB (Photo Paper Pro, Custom 1, paper feeding from Acoustic noise the ASF) During operation Temperature 5C to 35C (41F to 95F) Humidity 10%RH to 90%RH (no condensation) Environmental requirements Non operation Temperature...
Page 76 <3-3. PIXMA iP5300 SPECIFICATIONS >...

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