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Citizen CD-S500 Series User Manual

Dot matrix printer
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DOT MATRIX PRINTER
CD-S500
Series
CD-S500A
User's Manual

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Summary of Contents for Citizen CD-S500 Series

  • Page 1 DOT MATRIX PRINTER CD-S500 Series CD-S500A User's Manual...

  • Page 2: Table Of Contents

    Table of Contents COMPLIANCE STATEMENT FOR EUROPEAN USERS ............... 3 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ............3 EMI COMPLIANCE STATEMENT FOR CANADIAN USERS ............4 ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS ......5 Important Safety Instructions ......................6 Notice ..............................

  • Page 3: Compliance Statement For European Users

    CITIZEN is a registered trade mark of CITIZEN WATCH CO., LTD., JAPAN Company names and product names in this manual are trademarks or registered trademarks of relevant companies.

  • Page 4: Emi Compliance Statement For Canadian Users

    EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This Class A digital apparatus complies with Canadian ICES-003. This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 5: Etat De Conformite Emi A L'usage Des Utilisateurs Canadiens

    ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.

  • Page 6: Important Safety Instructions

    Important Safety Instructions • Read all of these instructions and save them for later reference. • Follow all warnings and instructions marked on the product. • Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

  • Page 7: Notice

    • The main plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible. • Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A.

  • Page 8: Safety Instructions Which Must Be Strictry Observed

    SAFETY INSTRUCTIONS which must be strictly observed ! • To prevent personal injury or property damage, the following shall be strictly observed. • The degree of possible injury and damage due to incorrect use or improperly following instructions is described below. Indicates a situation which, if not observed Warning and handled properly, could result in death...
  • Page 9 Warning Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel.

  • Page 10: General Precautions

    General Precautions Caution • Prior to operation, read the safety instructions carefully and observe them. • Do not drop or put foreign matter such as clips and pins into the printer. This may cause problems. • Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

  • Page 11: Precautions When Installing The Printer

    Precautions When Installing the Printer Caution • Prior to operation, read the safety instructions carefully and observe them. • Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually humidity or excessive dust.

  • Page 12: Chapter1 Introduction

    Chapter1 Introduction Thank you very much for purchasing the Citizen Dot Matrix Printer CD-S500 series. This printer is a dot matrix printer developed for use with various kinds of data communication terminals, POS terminals, and kitchen printers. It can be used for a wide range of applications thanks to its rich selection of functions.

  • Page 13: Explanation Of The Models

    Explanation of the Models Models in this series are identified by the following model naming method. CD-S Model Number: Model name 500 : Standard model 50 1 : Built-in auto cutter model 503 : Built-in auto cutter and rewinder model Power source type A: AC adapter type S: Built-in AC adapter type...
  • Page 14 Chapter1 Introduction Explanation of models Examples of models Standard model (AC Adapter type) Standard model (Built-in AC adapter type) CD-S500A CD-S500S Auto cutter equipped model Auto cutter equipped model (AC Adapter type) (Built-in AC adapter type) CD-S501S CD-S501A Auto cutter and rewinder equipped Auto cutter and rewinder equipped model (AC Adapter type) model (Built-in AC adapter type)

  • Page 15: Checking The Accessories

    Checking the Accessories Check to make sure that the following accessories are included with your printer. Printer: 1 Partition: 1 AC adapter: 1 Slip prevention rubber feet: 4 (CD-S500A series only) (CD-S500S and CD-S501S only) Power cord: 1 Sample roll paper: 1 Ribbon cassette: 1 User’s Manual (this document) Printer: 1...

  • Page 16: Chapter2 Names And Functions Of Parts

    Chapter2 Names and Functions of Parts Names and Functions of Parts Exterior AC adapter type Standard and auto cutter equipped Built-in AC adapter type models Operation panel (see page 18) 1 Paper check window It can be used to check the amount of paper left on the roll.
  • Page 17 Interior AC adapter type Standard and auto cutter equipped model 1 Platen unit In the standard and auto cutter equipped models, it is combined with 8 the auto cutter. 2 Paper cut bar It is used to cut the paper manually. 3 Platen open lever It is a lever used to open the platen unit on the rewinder equipped model.

  • Page 18: Operation Panel

    Chapter2 Names and Functions of Parts Operation Panel 4 FEED Switch 1 POWER LED (Green) It is lit when the power is supplied. When When this switch is pressed once, paper maintenance mode is set or there is an feeds (1 line). If it is held down, paper error indication, it is either lit or flashing.

  • Page 19: Rear Connectors

    Rear Connectors AC adapter type Parallel (IEEE1284) interface Serial (RS232C) interface Built-in AC adapter type 1 Interface connector It is connected to either a serial (RS232C) or parallel (IEEE1284) interface cable. * A USB interface replaced by a serial or parallel interface will be available as a factory option.

  • Page 20: Chapter3 Preparing The Printer

    Preparing the Printer Chapter3 Connections Connecting the Interface Cable Turn off the power to the printer and insert the connectors being careful about their orientation. Caution Always hold the connector when pulling out a cable. Install the interface cable so that it will not be caught on your shoes etc. Connecting the serial (RS232C) interface cable Make sure that you insert it firmly and fix it in place by tightening the screw.

  • Page 21: Connecting The Drawer

    Connecting the Drawer Match the top and bottom of the drawer kick connector with the cable terminal and insert it firmly until you hear a click. Drawer kick cable Caution Connect only a specialized drawer. (Do not connect a telephone line.) Output is impossible during printing.

  • Page 22: Connecting The Power

    Preparing the Printer Chapter3 Connecting the Power . Make sure that the printer power AC adapter cable switch is set to OFF. . If your printer is an AC adapter type, insert the AC adapter cable connector with its flat side upwards into the power connector on the rear surface of the printer.

  • Page 23: Installation

    Installation This printer can be installed horizontally or vertically and can be wall mounted. But according to the model you are using, there may be restrictions on how it is installed. Refer to the following table. Horizontal Vertical Wall Mount Standard model (AC adapter type) Yes* Standard model (Built-in AC adapter type)

  • Page 24: Setting The Paper Near End Sensor

    Preparing the Printer Chapter3 Setting the Paper Near End Sensor Change the sensor location according to the way the printer is installed and the interior diameter of the roll paper you are using. Referring to the following table, set it at a location suited to the usage environment by moving it to the left and right while pushing the concave part of the center of the sensor with your finger.

  • Page 25: Setting The Paper Width And Printing Line Column Number

    Setting the Paper Width and Printing Line Column Number The printing dot line columns are changed as follows by setting the “Paper Width” of the roll paper used, the “Number of col.” and the “Font Select” in Soft SW Setting Mode. For details about setting, see Soft SW Setting Mode (page 35).
  • Page 26 Preparing the Printer Chapter3 Setting Paper Width and Printing Line Columns When setting Paper Width of 69.5mm Soft SW Setting Mode Space between Printing line Full columns characters columns Number of col. Font Select 9Ω9 dots 3 dots 30 columns 40/33 7Ω9 dots 3 dots...

  • Page 27: Installing The Ribbon Cassette

    Installing the Ribbon Cassette Front cover . Open the front cover of the printer. Insert your fingers into the dents at opposite ends of the front cover to open it with both hands. . Turn the ribbon cassette knob in the direction shown by the arrow to fully stretch the ribbon.

  • Page 28: Installing Roll Paper

    Preparing the Printer Chapter3 Installing Roll Paper The following are the types of roll paper that can be used by this printer. Types: 1P roll paper 2P copy roll paper (1 original + 1 copy) 3P copy roll paper (1 original + 2 copies) (2P and 3P copy roll paper are only usable on models equipped with auto cutter and rewinder.) Paper widths: 76.2 (±0.7)/69.5 (±0.6)/57.5 (±0.5)mm...
  • Page 29 1P roll paper . Place the roll paper and pull the end of the roll paper directly towards you as shown in the figure. Hold the center of the roll paper to pull it as straight as possible so that one of the sides of the paper does not slacken.
  • Page 30 Preparing the Printer Chapter3 Installing Roll Paper Auto Cutter and Rewinder Equipped Model Installation Method Rear cover open lever . Pull the rear cover open lever towards you to open the rear cover. Platen open lever . Then pull the platen open lever towards you to open the platen unit.
  • Page 31 . After removing the rewinder shaft, Rewinder shaft install the copy roll paper and pull the end of the roll paper straight towards 2P or 3P copy roll paper you for about 30cm as shown in the figure. Hold the center of the roll paper to pull it as straight as possible so that one of the sides of the paper does not slacken.
  • Page 32 Preparing the Printer Chapter3 Installing roll paper . Being careful not to let the copy roll paper set on the rewinder shaft slacken, place the roll paper in the grooves on both sides. Turn the flange on the rewinder shaft in the direction shown by the arrow and make sure that the copy roll paper rotates with the rewinder shaft.

  • Page 33: Operation When The Cover Is Opened And Closed

    Operation when the cover is opened and closed Operation when the front cover is opened and closed Opening: During printing, the printing stops and if it is in red printing status, the ribbon is switched to the black ribbon status, moves to the centering location, and becomes the condition you can replace the ribbon cassette.

  • Page 34: Chapter4 Maintenance Mode

    Chapter4 Maintenance Mode Maintenance Mode The settings of the printer can be changed according to its usage environment in maintenance mode. And it is also possible to change their settings back to the initial factory shipping setting or to adjust the cut position after printing in this mode. And the content of the settings can be confirmed in demonstration printing mode.

  • Page 35: Hex Dump Mode

    HEX Dump Mode Setting the mode If the front cover is reopened and closed in maintenance mode (POWER LED is flashing), the POWER LED stops flashing and remains lit, and the printer enters HEX Dump Mode. Reopening and closing the front cover: After printing the title, it stands by to Flashing receive data.

  • Page 36: Operating Method

    Chapter4 Maintenance Mode Soft SW Setting Mode Operating method <Soft-Switch Setting> Press Feed Press the FEED switch (less than 2 seconds): Change PARM. Press Feed For 2S The setting changes. Next Item F.Cover Open/Close The present set value is changed and the Save &...
  • Page 37 Setting Mode Table Soft Control-SW Set item Initial value Setting value Remarks Command Type EPSON EPSON The emulation is selected from EPSON/STAR/ CBM1/CBM2. STAR CBM1 CBM2 Number of full dot in full column is 200 dots. For the Number of Col. 40/33 40/33 number of line columns based on the paper width, see...
  • Page 38 Chapter4 Maintenance Mode Soft SW Setting Mode Set item Initial value Setting value Remarks Buffer Size 40byte The receiving buffer size is selected. 4Kbyte Init Signal Selects enabled (ENB)/disabled (DIS) of the printer initialized signal (PRIME) during centro-interface. Selects enabled (ENB)/disabled (DIS) of the 25pin reset signal during serial interface.

  • Page 39: Initial Factory Shipping Mode

    Set item Initial value Setting value Remarks Selects the rewinder function. Take-Up Device During OFF, the rewinder motor does not operate. Selects enabled (TYPE1, TYPE2)/disabled (DIS) of the Black Mark TYPE1 black mark control function. TYPE2 In TYPE1 status, auto paper length measuring operation is done and the black mark is fed to the paper cut position when the power is turned on.

  • Page 40: Cut Position Adjustment Mode

    Chapter4 Maintenance Mode Initial Factory Shipping Mode . Reopening and closing the front cover in this status switches the POWER LED, PAPER OUT LED, and the ERROR LED from flashing to continuously lit status. . Pressing the FEED switch for 3 seconds or Reopening and closing the front cover: more restores settings to the factory Flashing...

  • Page 41: Error Indicators

    Error Indicators When this printer malfunctions or jams etc., the type of problem is indicated by a buzzer and by lit or flashing LED on the operating panel. In error status, the error indication can be cancelled by pressing the FEED switch. Error indicator table Type of Error LED indicator...

  • Page 42: Clearing A Paper Jam

    Chapter4 Maintenance Mode Clearing a Paper Jam Clearing method . Turn off the power and open the rear cover. End of the blade of the cutter If the rear cover cannot be opened When there is a cutter problem, the Rear cover printer may stop with the cutter blade protruding so that pressing the FEED...

  • Page 43: Trouble Shooting

    Trouble Shooting When there is trouble with this printer, take action to clear up the trouble according to the following table. If this action does not clear up the trouble, notify the dealer where you purchased the printer or service personnel. Symptom Check Action...

  • Page 44: Chapter5

    Chapter5 Appendixes Specifications Printing mode Serial impact dot matrix Printing direction Bi-directional Head pins 9 pins (φ: 0.3mm, Pin interval; 1/72inch) Printing line columns Paper width of 76.2mm 40/42 or 33/35 columns Paper width of 69.5mm 36/40 or 30/32 columns Paper width of 57.5mm 30/33 or 25/27 columns 200/400 dots (full dot/including half dot) Font configuration...
  • Page 45 Data buffer Receiving buffer: 40 or 4K bytes NV bit image: 128K bytes User NV memory: 8K Features Paper-drop-in style Auto cutter function (full cut/partial cut) Rewinder function Black mark sheet compatible Copy (2P/3P) paper compatible DKD (Drawer Kick Driver) function ASB (Auto Status Back) function Power CD-S500A type...

  • Page 46: Ribbon Cassette

    Chapter5 Appendixes Specifications Printer weight Standard model: 2.20kg Auto cutter equipped model: 2.30kg Auto cutter and rewinder equipped model: 2.45kg But these exclude the AC adapter, AC case, ribbon, and paper. Environmental During operation: Temperature 0 to 50°C conditions Humidity 10 to 90%RH (no condensation) During storage : Temperature –20 to 70°C Humidity 5 to 90%RH (no condensation) Environmental temperature (°C)
  • Page 47 Paper Use the following printing paper in order to maintain printing quality and stabilize paper feeding. Roll paper Paper width: 76.2±0.7mm (3±1/36 inch) 69.5±0.6mm (3±1/36 inch) 57.5±0.5mm (2.26±0.02inch) φ30mm to φ83mm Roll diameter: Interior diameter φ10 mm, exterior diameter φ27mm or less Core diameter: –0 Paper thickness:...

  • Page 48: Interface

    Chapter5 Appendixes Interface Serial (RS232C) interface Pin assignment PIN No. Signal Name Direction Function – Frame ground Output Data transmission Input Data reception Output Same as DTR (20pin) Input Host reception enabled status HIGH-READY/LOW-NOT READY [During DTR/RTS control] The printer transmits data after it is confirmed that DSR is high. (But transmission by DLE EOT, GS a) [During XON/XOFF control] Printer does not confirm DSR.
  • Page 49 Parallel (IEEE1284) Interface Pin assignment Function PIN No. Direction Compatibility Mode Nibble Mode Byte Mode Input *Strobe HostCLK HostCLK Input/Output Data0 Data0 Data0 Input/Output Data1 Data1 Data1 Input/Output Data2 Data2 Data2 Input/Output Data3 Data3 Data3 Input/Output Data4 Data4 Data4 Input/Output Data5 Data5 Data5...
  • Page 50 Chapter5 Appendixes Parallel (IEEE1284) Interface Timing when power is on INIT signal timing A : More than 16µs ∗RESET ∗INT B : Less than 200µs BUSY BUSY ∗ACK ∗ACK ∗FAULT SELECT Drawer Kick-Out Interface Pin assignment PIN No. Direction Function –...
  • Page 52 6-1-12, Tanashi-cho, Nishi-Tokyo-shi, Tokyo 188-8511, JAPAN Tel: +81-424-68-4608 Fax: +81-424-68-4997 NJ74902-51F Printed in China...

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