Compaq ArmadaStation Maintenance And Service Manual page 27

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Problem
When turned on, the
computer does not detect the
network.
After installing the network
operating system, the
computer does not detect the
network interface.
Diagnostics reports a failure.
Diagnotics reports no errors,
but the computer does not
communicate with the
network.
2-4 Troubleshooting
Table 2-3
Solving Ethernet Network Problems
Probable Cause
The computer is not
connected to the Ethernet
network.
Suspend or Hibernation was
initiated.
The network driver fails to
load during initialization.
If using a network interface
card connected to a parallel
port, the port has been
disabled.
Suspend or Hibernation was
initiated.
The cable is not securely
connected to the network
connector on the Ethernet
network.
There is a problem with the
cable or device at the other
end of the cable.
Possible hardware failure.
Network drivers are not
loaded.
A network configuration error
may have occurred (i.e., *.ini,
*.inf, *.nif, or CONFIG.SYS
files may need to be modified).
Suspend or Hibernation was
initiated.
Recommended Action(s)
Connect the computer to the Ethernet
network.
Exit Suspend or Hibernation.
Windows 95: Restart the system by clicking
Start > Shut Down > Restart the Computer.
Windows NT: Click Start > Shut Down.
Power the computer back on.
Ensure that network drivers are loaded and
that the drive path is correct.
Enable the parallel port. Restart the system.
Press F10 immediately when the cursor
appears in the top right corner of the screen.
Exit Suspend or Hibernation.
Windows 95: Restart the system by clicking
Start > Shut Down > Restart the Computer.
Windows NT: Click Start > Shut Down. Power
the computer back on.
Ensure that the cable is securely connected to
the proper network connector on the Ethernet
network.
Ensure that the cable and device at the other
end of the network connection are operating
properly.
Replace the Ethernet assembly.
Load the network drivers.
Windows 95: Restart the system by clicking
Start > Shut Down > Restart the Computer.
Windows NT: Click Start > Shut Down. Power
the computer back on.
Contact the network administrator.
Exit Suspend or Hibernation.
Windows 95: Restart the system by clicking
Start > Shut Down > Restart the Computer.
Windows NT: Click Start > Shut Down. Power
the computer back on.
Continued