Chapter 7: Trouble Shooting; Hardware - KTI Networks KWG-400 User Manual

11g Wireless Security Router User Guide

Chapter 7: Trouble Shooting

This chapter provides solutions to problems you may encounter during installation and
operation of your Advanced Wireless 11g Router.

Hardware

Q: The Power LED is off.
Check that the power cable is properly connected to the Advanced Wireless 11g Router,
the power adapter and the socket.
Q: The LAN Link LED is off.
Check that the computer, hub or switch is properly connected to the Advanced Wireless
11g Router.
Check that the computer's Ethernet card is properly installed.
Check that the Advanced Wireless 11g Router and the computer are on the same network
segment. If you are not sure, initiate the DHCP function (4-1) and set your computer to
obtain an IP address automatically (3-3).
Check that the computer is using an IP address in the range of 192.168.1.2 ~
192.168.1.254 and is therefore compatible with the Advanced Wireless 11g Router's
default IP address of 192.168.1.1 (3-3). Check also the Subnet Mask is set to
255.255.255.0
Q: The DIAG LED stays lit.
The DIAG LED should light up when the device is first powered up to indicate it is
checking for proper operation. After a few seconds, the LED should go off. If it stays lit,
the device is experiencing a problem. Please contact your dealer.
Q: Why can't I configure the Advanced Wireless 11g Router?
First, check whether the Advanced Wireless 11g Router is properly installed or not,
including the LAN and WAN connections, and that all devices are switched on.
Next, check the IP configuration of your PC:
ü
For Windows 95/98 users: run winipcfg.exe or winipcfg from Run on the Start
menu. If there are no IP addresses shown, click Release All and then click
Renew All to get the IP addresses.
ü
For Windows NT 4.0 users: run ipconfig.exe or ipconfig from Run on the Start
menu and follow the instruction as above.
Ensure that your PC and the Advanced Wireless 11g Router are on the same network
segment. If you are not sure, initiate the DHCP function and set you PC to obtain an IP
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