Troubleshooting; Screen Locked “Frozen”; Screen Goes Black During Update - Polaris RiderX PIDD Owner's Manual

Screen Locked "Frozen":
1. Reset the PIDD by pressing and holding KEY 5 for 20
seconds.

Screen Goes Black During Update:

Typically caused by a failed update or corrupted file on
USB flash memory drive.
IMPORTANT: Formatting the flash drive will erase all of
1. Remove flash drive and re-format as FAT 32.
2. Re-download latest update files from RIDER X
website.
3. Verify downloaded files are not in a folder on the
flash drive and non-PIDD files are cleared from
drive.
4. Turn off PIDD with key switch (disconnect
battery power or turn off engine if applicable)
and wait for at least 10 seconds.
5. Plug USB drive into USB port.
6. Press and hold any key on keypad and then turn on
PIDD.
7. Once "Booting" is no longer shown on the screen,
release the key button.
8. The PIDD will go into bootloader mode. Use the PIDD
key buttons to select the update file on the flash drive
and install.
its contents.

Troubleshooting

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