An Image Of The Reverse Side Of The Original Appears In The Scanned Image; Moire (Cross-Hatch) Patterns Appear In The Scanned Image; Scanning Area Or Direction Is Not Correct - Epson XP-432 Series User Manual

User's Guide
An Image of the Reverse Side of the Original Appears in the
Scanned Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Make the appropriate document type settings.
❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and
then select Text Enhancement.
Related Information
"Menu Options for Scanning" on page 60
&

Moire (Cross-Hatch) Patterns Appear in the Scanned Image

❏ Place the original at a slightly different angle.
❏ Select Descreening in any mode other than Full Auto Mode in EPSON Scan.
❏ Change the resolution setting.
Related Information
"Menu Options for Scanning" on page 60
&

Scanning Area or Direction Is Not Correct

❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the scanned image are cropped off, move the original
slightly away from the corner.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the scanning area may
extend to include the dust or stains, resulting in the wrong scanning position or small images.
❏ When you place multiple originals on the scanner glass to scan them separately, but they are scanned onto a
single file, place the originals at least 20 mm (0.8 inch) apart. If the problem continues, place one original at a
time.
❏ Set the scan area correctly.
❏ When scanning using Full Auto Mode or the thumbnail preview in EPSON Scan, move the original 4.5 mm
(0.18 inch) away from the edges of the scanner glass.
❏ When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
to scan on the Preview tab in the Preview window.
❏ If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
❏ Clear Auto Photo Orientation in EPSON Scan.
❏ When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
"Placing Originals on the Scanner Glass" on page 23
&
Solving Problems
117