Troubleshooting (Basic) - Panasonic FZ-B2 series Operating Instructions Manual

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an ad-
vanced troubleshooting guide in the "Reference Manual". For a software problem,
refer to the software's instruction manual. If the problem persists, contact Pana-
sonic Technical Support (è page 27). You can also use the "Hardware Diagnostic"
to determine whether or not there is a problem (è
ware Diagnostic").
n Starting Up
Cannot start up.
The power indicator
or battery indicator
is not lit.
Cannot turn on the
computer.
The computer does
not wake up from
sleep.
Starting up and
operation is slow.
The date and time
are incorrect.
Cannot wake up
from sleep.
Unknown password
required at startup.
l Connect the AC adaptor.
l Insert a fully charged battery.
l Remove the battery pack and the AC adaptor, then connect
them again.
l If a device is connected to the USB port, disconnect the
device.
l Turn off the computer and leave it in an environment of
°C °F
5 {41 } or higher temperature for about an hour, then
turn on the power again.
l The ambient temperature may be higher. Move this com-
puter to the cooler place.
l Make the correct settings.
A Touch - [
date and time.
l If the problem persists, the internal clock battery may need
to be replaced. Contact Panasonic Technical Support
(è page 27).
l When the computer is connected to network, check the
date and time of the server.
l The 2038 A.D. or later year will not be correctly recognized
on this computer.
l In sleep mode, the AC adaptor may be disconnected. If the
AC adaptor was disconnected and the battery pack was
discharged in sleep mode, data not saved will be lost and
the computer will not wake up.
l When a password is configured for DeviceManagement,
the same password is configured as the BIOS supervisor
password. Contact the system administrator that configured
the DeviceManagement password.
l If you forgot the password, contact the system administra-
tor or Panasonic Technical Support.
Reference Manual "Hard-
Settings] - [ Date & time], and set
21