Panasonic FZ-B2 series Operating Instructions Manual page 36

LIMITED WARRANTY
For Australia
Personal / Notebook Computers - 36 Month Warranty from
1. Subject to the conditions of this warranty Panasonic or it's Authorised Service Centre
will perform necessary service on the product without charge for parts or labour, if in the
opinion of Panasonic, the product is found to be faulty within the warranty period.
2. This warranty only applies to Panasonic products purchased in Australia and sold
by Panasonic Australia or its Authorised Distributors or Dealers and only where the
products are used and serviced within Australia or it's territories. Warranty cover only
applies to service carried out by a Panasonic Authorised Service Centre and only if
valid proof of purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance
with the manufacturer's recommendations (as noted in the operating instructions)
under normal use and reasonable care (in the opinion of Panasonic). The warranty
covers normal domestic use only and does not cover damage, malfunction or failure
resulting from use of incorrect voltages, incorrect installation, accident, misuse, neglect,
build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply
problems, thunderstorm activity, infestation by insects or vermin, tampering or repair
by unauthorised persons (including unauthorised alterations), exposure to abnormally
corrosive conditions or any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect existed at
the time of purchase: Software
5. Warranty on Toughbook accessories (stylus, pens, AC charger, combo drive, etc) is 12
Months from the date of purchase & 3 months for batteries.
6. To claim warranty service, when required, you should:
Check the Panasonic web site for latest warranty contact http://www.panasonic.com/
au/business/computers-tablets-and-pos/toughbook.html, use the Service Centre
Locator and call the National Service Centre number indicated.
Prepare purchase receipt as proof of purchase date and system serial number which
will be required by the Authorised Service Centre.
7. The Warranty excludes 3 or less faulty pixels on screen.
8. The Warranty includes the repair or exchange of faulty parts within the product with
items that are functionally equivalent to that as originally supplied or better – including
new or refurbished parts or units – solely at Panasonic's discretion.
9. It is the customer's responsibility to backup all data from the hard disk drive before
sending equipment for repair. If a problem is related to the hard disk drive, or the
hard disk drive has to be replaced, Panasonic will only reload the factory pre-installed
software for the product onto the replacement drive.
10. Panasonic will arrange free pick up and return for approved warranty repairs within
50 km of capital city locations. Please ensure your unit is properly packed for return to
the service location.
36
Date of Purchase