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5-7 If an Error Message Appears
check to make sure the voltage switch is set to the correct
voltage for the region where you're using the machine.
[MOTOR ERROR TURN OFF POWER]
A motor error occurred.
Operation cannot be continued. Switch off the sub power.
Next, eliminate the cause of the error, then immediately
switch on the sub power. If the machine is allowed to stand
with the error uncorrected, the print heads may dry out and
become damaged.
This error may be caused by such factors as a mistake in
loading the media, a media jam, or an operation that pulls
the media with excessive force.
[TEMPERATURE IS TOO LOW]
The temperature of the location where the machine
is installed has fallen below the ambient tempera-
ture at which the machine can operate.
Operation cannot be continued. Switch off the sub power.
Bring the installed location to a temperature at which op-
eration is possible (20 to 32 ˚C), then turn on the power.
[TEMPERATURE IS TOO HIGH]
The temperature of the location where the machine
is installed has risen above the ambient tempera-
ture at which the machine can operate.
Operation cannot be continued. Switch off the sub power.
Bring the installed location to a temperature at which op-
eration is possible (20 to 32 ˚C), then turn on the power.
[CANCELED FOR PROTECTING MOTOR]
Continuous operation made the pump motor be-
come hot, and so operation was paused.
Press any key to clear the error. Allow the machine to stand
for approximately 40 minutes, then resume operation.
[AVOIDING DRY-UP TURN OFF POWER]
The print heads were forced to standby position to
prevent them from drying out.
Operation cannot be continued. Switch the sub power off,
then back on. Opening the front cover while printing is in
progress causes an emergency stop. Never allow the print
heads to stand in this state.
[CARRIAGES ARE SEPARATED]
The cutting carriage and the printing carriage were
improperly disconnected.
A problem such as a media jam occurred, impeding cor-
rect operation. Operation cannot be continued. Press the
[POWER] key to switch the power off and back on again.
110
Chapter 5 What to Do If
[SERVICE CALL ****]
An unrecoverable error occurred, or part replace-
ment that must be performed by a service techni-
cian is required.
Note the number displayed, then switch off the sub power.
After you switch off the power, inform your authorized
Roland DG Corp. dealer or Roland DG Corp. service cen-
ter of the number that appeared on the display.
[SET HEAD HEIGHT TO xxx]
The height of the print heads is lower than the height
specified on the computer.
This warning indicates that the height of the print heads is
too low for the media thickness specified on the computer.
The heads move to a location where you can operate the
height-adjustment lever. Adjust to the displayed height, then
press
.
[HEAD HEIGHT ERROR]
The height-adjustment lever for the print heads was
operated improperly.
Operation cannot be continued. Switch the sub power off,
then back on. To change the head height, use the [HEAD
HEIGHT] menu.
p 62 "Adjusting Head Height to Match Media Thickness"
[ALIGN POINT POSITION INVALID]
An attempt was made to set an align point at a loca-
tion where the setting cannot be made.
No align point can be set when the angle of the base point
and the align point is too large.
Reload the media correctly, so that the angle is minimized,
then set the base point and the align point again to match
the crop marks.
p 82 "Aligning Automatically and Cutting"
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