Using Advanced Features; Account Codes; Callback - Mitel 5201 User Manual

USING ADVANCED FEATURES

Account Codes

To access a trunk via Account Code entry:
1. Lift the handset.
2. Dial 01.
3. Dial the Account Code digits followed by # if required.
Whether the # is required depends on system programming. If you omit
it and do not hear dial tone shortly after entering the last digit in the
account code, press #. Wait for dial tone, and then proceed to the next
step.
4. Dial the trunk call.

Callback

To request a Callback when you reach a busy extension:
1. Dial 20.
2. Hang up.
To request a Callback when the extension does not answer:
1. Hang up.
2. Lift the handset.
3. Dial 43.
4. Dial the number of the unanswered extension.
5. Hang up.
To answer a Callback:
Lift the handset.
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