Troubleshooting - Kenmore 6012 Use & Care Manual

If you experience
Clothes are not drying Lint screen clogged with lint.
satisfactorily, drying
The Air Only cycle has been selected.
times are too long
Load too large and heavy to dry quickly.
Exhaust vent or outside exhaust hood
clogged with lint, restricting air movement.
Fabric softener sheets blocking the grill.
Exhaust vent not the correct length.
Exhaust vent diameter not the correct size.
Dryer located in a room with temperature
below 45ºF (7ºC).
Dryer located in a closet without adequate
openings.
Dryer will not run Door not closed completely.
PUSH to START button not pressed firmly
or held long enough.
Household fuse is blown or circuit breaker
has tripped.
Incorrect power supply.
Wrong type of fuse.
Unusual sounds Dryer had a period of non-use.
A coin, button, or paper clip is caught
between the drum and front or rear of the
dryer.
It is a gas dryer.
The four legs are not installed, and the
dryer is not level front to back and side
to side.
Clothing knotted or balled up.
No heat Household fuse is blown or circuit breaker
has tripped.
Supply line valve not open.
Incorrect power supply.

TROUBLESHOOTING

Possible Causes Solution
Lint screen should be cleaned before each load.
Select the right cycle for the types of garments being dried.
See "Cycle Guide."
Separate the load to tumble freely.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. Make sure vent
is not crushed or kinked. See Installation Instructions.
Use only one fabric softener sheet, and use it only once.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. Make sure vent
is not crushed or kinked. See Installation Instructions.
Use 4" (102 mm) diameter vent material.
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Closet doors must have ventilation openings at the top and
bottom of the door. The front of the dryer requires a minimum
of 1" (25 mm) of airspace, and, for most installations, the rear
of the dryer requires 5" (127 mm). See Installation Instructions.
Make sure the dryer door is closed completely.
Press and hold the PUSH to START button until you hear the
dryer drum moving.
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Electric dryers require 240-volt power supply. Check with a
qualified electrician.
Use a time-delay fuse.
If the dryer hasn't been used for awhile, there may be a
thumping sound during the first few minutes of operation.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The gas valve clicking is a normal operating sound.
The dryer may vibrate if not properly installed. See Installation
Instructions.
When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
For gas dryers, be sure the valve on the supply line is open.
Electric dryers require 240-volt power supply. Check with
a qualified electrician.
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