Frequently Asked Questions - Aquathin MEGACHAR BFF-1 Getting Started

FREQUENTLY ASKED QUESTIONS
Q: How long will my Aquathin MEGACHAR last before
it needs to be replaced?
A: You can expect media life of 1 to 3 years, when prop-
erly backwashed and depending on chlorine, chloramines
and organics source water concentration.
Q: What should I do if my filter fails to backwash?
A: This could occur if your electrical service was inter-
rupted or if you experienced power failure. You need to
make sure that the power connection is functioning and
then reset the "Time of Day" on your unit to the current
local time. If this does not solve the problem, then con-
tact your Local Aquathin Dealer to replace your timer.
Q: I am experiencing loss of water pressure—what can
be done?
A: The line from the water source to the filter may have
iron build-up; clean this line. If this does not solve the
problem, then contact your local AQUATHIN Dealer to
clean the main control valve and backwash the media.
Q: I am losing carbon through the drain line—what is
causing this?
A: This may be caused if there is air in the water system.
Make sure that your water well has proper air elimination
control and check for dry well condition.
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