Frequently Asked Questions - Quadra-Fire CASTILE-MBK-B Owner's Manual

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Castile-B FS Pellet Stove
H. Frequently Asked Questions
1. Metallic noise.
2.
Ash buildup on glass.
.
Glass has turned dirty.
4.
Fire has tall flames with black tails and is lazy.
5.
Smokey start-up or puffs of smoke from the airwash. 5. Either the firepot is dirty or there is too much fuel at
6.
Large flame at start-up.
CAUTION
Odors and vapors released during initial operation.
• Curing of high temperature paint.
• Open windows for air circulation.
Odors may be irritating to sensitive individuals.
WARNING
Fire Risk
Do NOT operate appliance:
• With appliance door open.
• Firepot floor open.
• Cleaning slide plates open.
Do NOT store fuel:
• Closer than required clearances to com-
bustibles to appliance
• Within space required for loading or ash
removal.
September 24, 2009
ISSUES
1. Noise is caused by metal expanding and contracting as
it heats up and cools down, similar to the sound pro-
duced by a furnace or heating duct. This noise does not
affect the operation or longevity of your appliance.
2. This is normal. Clean the glass.
. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce
less. The more it burns on low the more frequent clean-
ing of the glass is required.
4. The feed rate needs to be reduced or the firepot needs
cleaning. Heat exchanger or exhaust blower needs
cleaning.
start-up and not enough air. Close down feed rate 1/4
inch at a time until this no longer happens.
6. This is normal. Flame will settle down once the fire is
established.
Back side of Firepot
Figure 25.1 - DO NOT LEAVE FIREPOT FLOOR OPEN
7021-130
SOLUTIONS
Firepot floor left open
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