Frequently Asked Questions - AerialBox T2200 User Manual

Frequently Asked Questions

Q. There is a message on my TV saying "No signal"
A. Low or No signal can cause this message to appear, it could be either or all of
the following:
• Faulty Set-Up i.e. Aerial.
• Aerial not pointing to correct transmitter.
• Cables are too old or are worn.
• Poor joints in cable.
• Split into too many rooms.
• Aerial blocked by objects, environment.
Q. How do I set the time?
A. Your unit will automatically update the time from the Freeview broadcast or
Internet.
Q. I get pixelation on some channels
A. Please check the answer to the first question and consult a local installer.
Q. What is the default PIN code?
A. The default PIN is 0000.
Q. I am recording something but a group of channels are unavailable to watch?
A. A Freeview signal is transmitted on different frequencies. The Dish TV T2200
comes with a dual tuner which allows you to record two channels on different
frequency and watch another channel or play a recorded show. When the tuners
are both in use you will only be able to see one set of channels until one of the
other tuners are free.
Q. I am having trouble connecting to my WiFi modem
• Ensure that you are connecting to the right wireless network with the correct
password, You can have the password visible when you enter it in to ensure this
matches the one written down on your modem or a password notebook etc...
• Make sure there is a internet connection e.g. You can access Google or
YouTube on a laptop or device.
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