Canon MG5700 Series Online Manual page 835

If printing from a computer, delete unnecessary print jobs.
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• For Windows:
Deleting the Undesired Print Job
• For Mac OS:
Deleting the Undesired Print Job
Is your machine's printer driver is selected when printing?
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The machine will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series Printer" (where "XXX" is your machine's name) is selected in the Print dialog
box.
Note
• To make the machine the one selected by default, select Set as Default Printer.
• For Mac OS:
Make sure your machine's name is selected in Printer in the Print dialog.
Note
• To make the machine the one selected by default, select the machine for Default printer.
Set correct printer port. (Windows)
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Make sure the correct printer port is set.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers and
Faxes.
3. Open printer driver properties.
• In Windows 8.1, Windows 8, or Windows 7, right-click "Canon XXX series Printer" icon (where "XXX" is
your machine's name), and then select Printer properties.
• In Windows Vista or Windows XP, right-click "Canon XXX series Printer" icon (where "XXX" is your
machine's name), and then select Properties.
4. Click Ports tab to check port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series Printer" appearing
in Printer column is selected for Print to the following port(s).
Note
• When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the machine.
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