Viking VCBF036RSS Service Manual page 12

Troubleshooting Chart
Symptom
Water droplets form on
inside of refrigerator
Refrigerator or ice
maker makes
unfamiliar sounds or
seems too loud
Temperature-controlled
drawer and/or crisper
drawer do not close
freely
Refrigerator runs too
frequently
Ice maker is not
producing enough ice
or ice is malformed
12
Possible Cause
Humidity levels are high or
door has been opened
frequently.
Door gaskets are not sealing
properly.
Normal operation.
Contents could be obstructing
drawer.
Drawer is not in proper
position.
Refrigerator is not level.
Drawer channels are dirty.
Doors have been opened
frequently or for long periods
time.
Humidity or temperature in
surrounding area is high.
Food has recently been
added.
Refrigerator is exposed to
heat by environment or by
appliances nearby.
Condenser coils are dirty.
Controls need to be adjusted.
Door is not closing properly.
Door gaskets not sealing
properly.
Ice maker has just been
installed or a large amount of
ice has been used.
Water pressure is too low.
Water filter is clogged or
needs to be changed.
Corrective Action
Reduce time door is open. Organize food items
efficiently to assure door is open for as short a time as
possible.
Clean door gasket.
See Operating Sounds.
Reposition food items and containers to avoid
interference with the drawers.
Verify drawer positioning.
See Leveling.
Clean drawer channels with warm, soapy water. Rinse
and dry thoroughly.
Apply a thin layer of petroleum jelly to drawer
channels.
Reduce time door is open.
Allow interior environment to adjust for period the door
has been opened.
Normal operation.
Allow time for recently added food to reach
refrigerator or freezer temperature.
Evaluate your refrigerator's environment. Refrigerator
may need to be moved to run more efficiently.
Clean coils.
Adjust controls.
Refrigerator is not level. Level refrigerator.
Check for internal obstructions that are keeping door
from closing properly.
Clean door gaskets.
Wait 24 hours for ice production to begin or for ice
maker to restock after emptied.
Check water pressure requirements.
Change water filter.
©2007 Viking Preferred Service