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USE AND MAINTENANCE
MANUAL

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  • Page 1 USE AND MAINTENANCE MANUAL...
  • Page 2 MCZ GROUP S.p.A. - Via La Croce 8, I - 33074 Vigonovo di Fontanafredda (PN) Italy. EN 14785 - 2006 Art. 15a B-VG / BImSchV / VKF AEAI Regensburger und Münchener BStV erfüllt. KAIKA / FACE Potencia nominal: 6,0 kW Potência nominal:...
  • Page 3: Table Of Contents

    The menu allows you to set/change a series of information: ..............33   MAIN MENU ............................33   Setting current day and time ......................33     5.1. Contents Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 4 Shutting the stove down (end of season) ................. 52     7.2.2. Check of internal components ....................52     7.2.3. 8. PROBLEMS / CAUSES / SOLUTIONS ....................53   9. ELECTRICAL DIAGRAMS ........................56   Contents Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 5: Introduction

    INTRODUCTION Dear Customer, We wish to thank you for choosing an MCZ product, specifically a stove of the MCZ pellet line. In order to get the best performance from your stove and to enjoy to the full the warmth and the sense of well-being which...
  • Page 6: Warnings And Guarantee Conditions

    Danger of fire.  All responsibility for improper use is taken entirely by the user and such use relieves MCZ of any civil or criminal responsibility.  Any kind of tampering or unauthorised substitution of...
  • Page 7: Operating Warnings

    INFORMATION  In case of any problems, get in touch with your dealer, or a qualified engineer authorised by MCZ, and if a repair is necessary, insist on the use of original spare parts. Warnings and guarantee conciliations Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 8: Guarantee Conditions

    If the stove is sold or transferred to another user, always make sure that the booklet goes with the product.  If it gets lost, ask MCZ or your authorised dealer for another copy. GUARANTEE CONDITIONS 1.3.
  • Page 9: Exclusions

    MCZ's specification (see the relevant chapters in this user manual). MCZ refuses to accept any responsibility for any damage which may be caused, directly or indirectly, by persons, animals or things in consequence of the failure to observe all the prescriptions laid down in the instruction booklet, especially those concerning warnings on the subject of installation, use and maintenance of the appliance.
  • Page 10: Theoretical Notions For Installation

    Contents: 100% untreated wood, with no added bonding  substances (bark percentage 5% max) Packaging: in sacks made from ecologically compatible or  biologically decomposing material Theoretical notion for installation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 11: Precautions For Installation

    The holes for the passage of the smoke pipe and for the intake of air from outside should be made before positioning the stove unit. Theoretical notion for installation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 12: Operating Area

    12 cm diameter or a square hole 10x10 cm), protected by a grille on the inside and the outside. The air intake must also:  communicate directly with the room where the stove is installed Theoretical notion for installation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 13: Connection Of Smoke Discharge Pipe

    MUST BE USED IT IS ALSO ADVISABLE NOT TO EXCEED 6 METRES IN LENGTH WITH THE PIPE Ø 80 mm Example of pellet stove installation Theoretical notion for installation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 14: Connection To The Flue Pipe

    This type of connection ensures the evacuation of the fumes even in the event of a temporary power cut. 1) Windproof cowl 2) Flue pipe Theoretical notion for installation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited 3) Inspection...
  • Page 15: Operating Problems Caused By Draught Defects In The Flue

    Hazardous conditions can only be overcome by suitable setting-up of the stove carried out by qualified MCZ personnel. Theoretical notion for installation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 16: Installation And Assembly

    INSTALLATION AND USE MANUAL page 3. INSTALLATION AND ASSEMBLY DRAWINGS AND TECHNICAL CHARACTERISTICS 3.1. 3.1.1. FACE Air 185 191 Ø80 Ø42 3.1.2. KAIKA Air 185 166 Ø42 Ø80 Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 17: Technical Characteristics

    * Data that may vary depending on the type of pellets used. **Heatable volume based on demand of cal/m 40-35-30 (respectively 40-35-30 Kcal/h for m Appliance suitable for installation in a shared flue. Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 18: Preparation And Unpack Ing

    INSTALLATION AND USE MANUAL page PREPARATION AND UNPACK ING 3.2. The KAIKA AND FACE stoves are delivered in one package formed of: Structure packaging Side and top packaging (Fig.1) for Kaika oven whereas the cast iron top of the Kaika stove is already...
  • Page 19 If the smoke outlet of the stove is forced or used improperly to lift it or position it, the operation of the stove can be damaged irreparably. Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 20 PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page 1. Turn the feet clockwise to lower the stove 2. Turn feet counter- clockwise lower stove Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 21: Cladding Assembly

    At this point remount profile “C” securing it with three screws “F”, “G” and “H” to the structure and to side “B” in steel. Figure 4 – Assembling the sides Kaika stove Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 22 PELLET STOVES Chapter 3 INSTALLATION AND USE MANUAL page Figure 5 – Details of Kaika stove - side and top assembly Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 23: Face Stove

    Repeat the same operation for both sides. Now raise the cover “A” and position the cast iron top “B”. Figure 6 – Assembling the sides Face stove Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 24: Making The Electrical Connections

    If you do not intend to use the stove, it is advisable to keep it switched off. Electrical connection of the stove Installation and assembly Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 25: Operation

    (4/5 hours). Try to get familiar with the commands given from the control panel. Try to memorize the messages that the stove provides on the display. Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 26: Pre-Lighting Check

    When filling, do not let the sack of pellets touch any hot surfaces. Do not place any type of fuel in the hopper other than pellets that are compliant with the specifications provided previously. Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 27: Control Panel/Remote Control Display (Accessory)

    If from any menu level the on/off (B) key is briefly pressed, the display automatically returns to the first screen (stove operating status) without saving any modifications not confirmed by he “OK” key. Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 28 F. Choice of flame power in manual mode and temperature in automatic mode. Menu scrolling. G. Receiver for the remote control N.B. on the control panel it will be possible to set the language Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 29: Settings To Carry Out Before First Lighting

    5.4.8. “Loading the hopper” CANCEL ALARM CONDITION FROM CONTROL PANEL (see paragraph 6.1). REMOVE PELLETS IN THE GRATE AND REPEAT LIGHTING Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 30: Power Supply (Panel Display: On)

    Menu regardless of room temperature. Fire:1 Fan:2 The flame power setting is only effective after ignition and therefore in full working order. Mode:MANU Menu Fire:1 Fan:2 Manual mode Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 31: Automatic Mode

    Nonetheless this does not exonerate users from the obligation of cleaning the grate daily. When cleaning the grate, the smoke extractor operates at maximum power for 30”. Operation Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 32: Hot Air Ventilation

    HOT AIR VENTILATION 4.9. The KAIKA - FACE stove is equipped with an inner fan for the expulsion of the hot heating air that can be adjusted indifferently if the stove is in manual or automatic mode. 5 speeds can be selected as well as an automatic function.
  • Page 33: Menu Structure

    Thermostat (ON-OFF)  Remote control (ON-OFF)  Hopper load (ON-OFF - only displayed with stove off)  Technical menu (accessible by a specialised MCZ technician - password required) Stove type Hours of Service T Eco-off Parameters Components test Counter memory INFO ...
  • Page 34 < > < Hours > < Minutes > < Day num. > 2010 < Month > < Year > 2010 Mode:AUTO Menu < Year > Temp:22°C Fan:A Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 35: Timer

    OK. If no days of the week is confirmed as active (ON), the timer programme in turn shall not be active in the status screen (see above). 7:00 < Start program 2 > Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 36: Details Of Timer Operation

    If a timer programme has been activated, in the initial screen stove operating status (on/off/start-up….) alternates with the word “TIMER P01 active” (example) Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 37: Sleep Function

    The following abbreviations are used for the days of the week deriving from the language set in the panel: In the case of English: Monday  Tuesday  Wednesday  Thursday  Friday  Saturday  Sunday  Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 38: Automatic Mode With Auto-Eco (Panel Display: On-Auto Eco)

    (air currents, low room insulation etc.) Once the stove shutdown conditions are reached, on the panel the words "OFF" and “ECO ACTIVE” alternate. Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 39: Tones (Panel Display: On-Off)

    Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 40: Changing The Smoke Exhaust Fan Speed - Var.% Smoke Rpm

    7. Confirm by pressing the button "D" in correspondence to key The available values range from -30% to +50% with variations of 10 percentage points at the time. Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 41: Connection To A Room Thermostat

    Pull the two wires to carry out connection to the board corresponding to terminal 14 (see chap.7) Close the protective cap again. POS.14 THERMOSTAT CABLE CAVO TERMOSTATO AMBIENTE Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 42: Operating Mode With External Thermostat

    21.0°C 21.04 Mode:Auto Menu Temp:22°C Fan:A < Settings > < Settings > < Language > Thermostat Thermostat Thermostat Thermostat Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 43: Operating Mode With External Thermostat And Eco-Stop

    Once the stove shutdown conditions are reached, on the panel the words "OFF" and “ECO ACTIVE” alternate In this state if the room temperature drops below that set (thermostat contract closed) stove relights without any delay. Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 44: Remote Control (Accessory)

    N.B. from the remote control it is not possible to the AUTO function (key 7) activates, this means activate the ECO-STOP function that the ventilation is connected to the power. Menu structure Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 45: General Characteristics Of The Lcd Remote Control

    General characteristics of the LCD remote 5.4.7.1. control The KAIKA and FACE stoves are mainly controlled by the control panel that is found above the stove. As an accessory, it is in any case possible to purchase the remote control that manages the main functions: on/off, power adjustment, hot air fan speed adjustment, automatic function.
  • Page 46: Info Menu

    > Esc Enabled Screw loading Screw loading 5.4.9. Technical menu A password used by an authorised MCZ technician is required to access this menu. INFO menu 5.5. The "INFO” menu supplies indications concerning the instantaneous operating state of the stove, see para.4.6.
  • Page 47: Safety Devices

    The alarm sound signalling is not foreseen for A01 and A02 so that the user is not disturbed if pellets run out during the night. Safety devices Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 48: Exiting Alarm Condition

    45°C (parameters can be displayed in the INFO menu) it shuts down definitively, otherwise it sets to minimum speed until such threshold is reached and then shuts down. Safety devices Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 49: Blackout With Stove Lit (Panel Display: Relighting After Blackout For 10', Then Lighting)

    0/1 (passes on to lighting) and by pressing it again (it recognises that the stove is off). Clean the grate “F” from ash and any incrustations which could obstruct the air passage holes. Safety devices Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 50: Maintenance And Cleaning

    Do not use abrasive products and do not spray the cleaning product on the glass of the painted parts or on the gaskets of the fire door (ceramic fibre cord) Cleaning the glass Maintenance and cleaning Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 51: Periodic Cleaning By A Specialised Technician

    Check the seal of the ceramic fibre gaskets on the door of the stove. If necessary, order new gaskets from the retailer for replacement or contact an authorized service centre to carry out this work. Maintenance and cleaning Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 52: Shutting The Stove Down (End Of Season)

    Ash drawer ● Glass ● Lower heat exchanger ● Complete exchanger ● Smoke duct ● Door seal ● ● Air filter ● Remote control battery (if purchased/optional) Maintenance and cleaning Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 53: Problems / Causes / Solutions

     Check the state of the door gaskets.  Pellets damp or unsuitable.  Change the type of pellet.  Smoke extractor motor broken.  Check the motor and replace if necessary. Problems/Causes/Solutions Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 54 The operations marked in bold type must be carried out by specialised MCZ personnel. The manufacturer refuses to accept any responsibility and the guarantee lapses if this condition is not respected. Problems/Causes/Solutions Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 55 Failure to connect the stove to an efficient system for the discharge of smoke.  Failure to check in advance that the room where the stove is to be installed is adequately ventilated. Problems/Causes/Solutions Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 56: Electrical Diagrams

    6. Sparkplug 13. Timer-thermostat 7. Smoke exhaust fan 14. Room thermostat N.B. The electrical wiring of the single components includes pre-wired connectors which are of different sizes. Electrical diagrams Technical service - Rights reserved MCZ GROUP S.p.A. - Reproduction prohibited...
  • Page 57 MCZ GROUP S.p.A. Via La Croce n°8 33074 Vigonovo di Fontanafredda (PN) – ITALY Telephone: 0434/599599 r.a. Fax: 0434/599598 Internet: www.mcz.it e-mail: mcz@mcz.it 8901007301 Rev 0 10/2010...

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