Planet ICA-4150 User Manual page 46

following message: "Your current
security settings prohibit
downloading ActiveX controls".
The device work locally but not
externally.
The unreadable characters are
displayed.
Frame rate is slower than the
setting.
Blank screen or very slow video
when audio is enabled.
Image Transfer on FTP does not
work.
The focus on the Camera is bad.
The color of the image is poor or
strange.
Image flickers.
Noisy images occur.
allow downloading and scripting of ActiveX controls.
Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.
Make sure that the device isn't conflicting with any other web
server running on your LAN.
Check the configuration of the router settings allow the device to
be accessed outside your local LAN.
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate to slow
down than the setting.
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
Ethernet switching hub can smooth the frame rate.
Your connection to the device does not have enough bandwidth to
support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 320 x 240 / 174 x 144.
Default Gateway and DNS server address should be set up
correctly.
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Video quality of the device
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
The configuration on the device image display is incorrect. You need
to adjust the image related parameters such as brightness, contrast,
hue and sharpness properly.
Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
If the object is dark, the image will flicker. Make the condition
around the camera brighter.
The video images might be noisy if the device is located in a very
low light environment. Make the condition around the camera
brighter or turn the White-light LED on.
- 46 -
720P IR Dome PoE IP Camera
ICA-4150